What's the matter that vivo mobile phone can't receive SMS?

1, you can try to switch flight modes, or restart your phone after triggering the network and try again.

2. The third-party SMS/MMS App may have compatibility reasons, so it is recommended to use the SMS App that comes with the system. Go to Settings-Applications and Permissions-Rights Management-Permissions-Default Application Settings-Information and set it as Information.

3. It is recommended to put the SIM card on other mobile phones to receive SMS/MMS test. If you still can't receive SMS/MMS, it is recommended to consult the operator's customer service.

4. The wrong SMS center number may result in the inability to send and receive SMS. It is suggested to obtain the correct SMS center number from the operator's customer service (China Mobile, China Unicom, China Telecom), enter the information-click the point in the upper right corner-Settings-More Settings-SMS center number-enter the correct number-and confirm;

5. Go to Settings-System Management-Backup and Reset-Restore all settings, and then follow the onscreen instructions.

Note: Restoring all settings will not delete any media files, but only restore all settings of the phone. Some third-party application accounts need to log in again. Please ensure that the use of the software will not be affected before operation.

6. You can go to the service center with your mobile phone, ID card and valid purchase certificate, enter the browser to search for vivo official website-Services-Service Center-View All-select provinces and cities to inquire about the address and contact information of local service centers.