My reserved mobile phone with bank card number has been deactivated. How can I change it?

In this case, you need to bring your debit card, ID card and mobile phone (you need to send SMS verification code to the new mobile phone number) to any branch of our bank to fill in the Application Form for Personal Comprehensive Service Information Change, and modify the mobile phone number in the field of "Customer Information Change" (the words "86", "86" and "0" cannot be added before the mobile phone number), which will take effect in time.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.