Samsung mobile phone 1679 received the text message but could not save it. Why?

According to your description, I suggest you try the following methods:

1. Go to phone settings-Application Manager-Download-If there is a "com.android.version" program, please uninstall it and restart the phone test.

2. Check whether the mobile phone has spare space.

3. Check whether the mobile phone is equipped with security guards or third-party SMS software, and test it after unloading.

4. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings.

5. Try to update the next system version.

If the above method still fails, please send the equipment to Samsung Service Center, and the engineer will check the machine and deal with it. Please click the following link to find out the specific location of Samsung Service Center:.

Welcome to Samsung service to make an appointment:

www.samsung.com.cn/pre-booking