How to effectively complain to Meituan’s customer service

The most effective method to complain to Meituan’s customer service is as follows:

1. Dial the 12315 hotline

Meituan.com is registered in Beijing, and consumers can directly Just call the hotline number 01012315 of the Beijing Consumers Association, then jump to the manual customer service according to the voice prompts, and express your appeal to the manual customer service.

2. Complain through the 12315 official account

Consumers can first follow the official official account of 12315, then click I want to complain on the homepage of the official account, and fill in the complaint information according to the prompts. And just leave your contact information. The 12315 staff will contact the consumer after accepting the application.

After-sales service guarantee

1. Meituan is the first group buying website in China that allows consumers to evaluate their consumption after consumption, so that we can find out in time problems in consumption.

2. Meituan is the first domestic group buying website that sends text message reminders to consumers multiple times before their Meituan coupons expire.

3. Meituan is the first group buying website in China to build a large-scale customer service center. Sales are growing rapidly, and whether customer service calls can be answered has become a very important factor in the consumer experience.