What if the courier returns less? How to solve the problem of less online shopping returns?

Here are two solutions for your reference. My personal suggestion is to use the first one:

Method one

In fact, this method is very simple, that is, resend the goods returned by courier to the merchant, then contact the merchant to explain the situation clearly, let the merchant handle the refund for you after receiving it, and send the courier numbers sent before and now to the seller's customer service, but this requires you to pay the freight again, but this is your own fault, and the consequences will be borne by yourself.

I take Taobao as an example here. I open Taobao and click on my Taobao. There is an entrance to contact the seller in the refund/after-sale list.

Method 2

This method is not to return less goods, so you should also contact the seller to make it clear, otherwise the seller may think that you are misleading him by deliberately returning less goods. After negotiation, you can ask the seller to reject your refund application first, and then you can apply for a refund for the goods that have been sent, so that the seller can refund the goods that have been sent back to you.

The picture below shows the entrance for Pinduoduo to contact merchants. Open Pinduoduo, click Personal Center and click All Orders to find the order. There is an entrance to contact the merchants.

Therefore, when returning goods, it is best to check the items to be returned, see the express package in person, and stick the express bill before leaving.