Joke Collection Website - Public benefit messages - How long can I get a refund after shopping in JD.COM? COM?

How long can I get a refund after shopping in JD.COM? COM?

It is not always possible to get a refund within one day. JD.COM refund can be received within 3 days, if fast, usually within 7 days, if slow. Details are as follows:

1. Before delivery: If a refund application is submitted before delivery, the system will complete the refund review after 30 minutes. 2. The goods arrive at the delivery station: if the goods have already left the warehouse, you must wait for the goods to be loaded at the delivery station before submitting the refund application, and the system will complete the refund review within 24 hours.

3. The goods are on the way to the distribution station: if the ordered goods have been loaded and sent to the distribution station, the cancellation application shall be submitted within 24 hours after the goods arrive at the distribution station and the refund review shall be completed. 4. Order Rejection: After the order is rejected, the system will automatically submit a refund application and complete the refund review within 24 hours of the same day. The specific steps to cancel the order are as follows: 1. First, enter the My Orders page, find the order to cancel, and then click the Cancel Order button. 2. After selecting the reason for canceling the order, submit the request. 3. After successfully applying for "Cancel Order", you can check your order cancellation progress on the "My Order Customer Service Cancel Order Registration" page.

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