SMS fraud trap?

With the advantages of convenience, quickness, easy operation and low price, SMS has become a new communication method widely used by mobile phone users in recent years. At the same time, some illegal sp also set various traps and traps to dig out the wallets of mobile phone users. The problem of short message charging can not be ignored. The following phrase, which is very popular in the SP industry, vividly describes the inside story of SP operation: "If the tariff is set high, it will be difficult to catch it;" Chatting is essential, and fortune telling is also good; If you don't send it in groups, it's useless to do it; If the user is fooled, cheat him without consulting; What is Monternet, in fact, it is robbing; If you want to do this, you must be like a wolf. "

In order to help the majority of mobile phone users identify SMS scams and avoid being deceived, China Consumers Association specially reminds the majority of mobile phone users to beware of the following nine common SMS traps:

First, winning SMS scam

Lie that the user won the grand prize in an activity, and if he receives the bonus, he must pay the mailing fee, consignment fee and handling fee. After the user pays the money, the bonuses and prizes are naturally gone. This is a winning SMS scam.

Second, the interactive SMS trap

Some columns of radio and TV stations often win prizes by sending short messages, but the charging standards are not marked or blurred. Some people take part in quiz activities, and a piece of information actually costs a few yuan or even dozens of yuan, and even joined the monthly service from now on. This is an interactive SMS trap.

Third, the gift phone trap.

Someone has received this message many times: "Please send the message to XX users, and your account will be charged XXX yuan". Or "To celebrate a company's user breakthrough of 1 billion, please forward this message to 10 users, and your account will be increased by XX yuan". In this way, the phone bill will naturally not increase, but the SMS fee has lost a lot.

Fourth, free trial misleading.

Sometimes, in order to attract users, information service providers take free trial as a promotion means, some indicate the free period, and some do not indicate the free deadline. Many people forget to unsubscribe during the probation period, and as a result they become charging users.

Verb (abbreviation for verb) Internet activities cheat money.

Some networks attract consumers to join SMS activities, in fact, it is to lure consumers to subscribe to information. If the network only tells "send to ×××××", you can get information such as how to play SMS games or ask for help, but you don't tell that this behavior is "subscription" information and you need to pay. In the name of "making friends in person" and "traveling together", some networks keep sending out invitation messages. Once the consumer replies, the network regards the mobile phone number as registered on its website, and charges the registration fee and information fee with unknown standards.

Sixth, "bundling" business cash.

Mobile phone cards are "bundled" or embedded in Monternet services. When using this card, you will receive Monternet SMS, press the key to enter the game entertainment item, and you can start the game. The short message of this service is not 0. 1 yuan each, but the monthly fee of 30 yuan.

Seven, fraudulent registration.

One is to provide false intermediary services such as "perfect lover", "emotional test" and "making friends in the same city", and defraud consumers of registration with hot and naked sweet words written by software personnel in advance. The second is to lure consumers to order with "free service in the current month" or "free access to the service hall", and then charge information fees according to the project and time limit after registration. The third is to break the whole into parts, with a small amount of multiple charges. For example, if you divide "customized" short messages into multiple messages and send them many times, consumers will pay a fee for each message they receive.

Unsubscribe successfully and still collect money.

Consumers generally report that subscribing to SMS is easy to get back. As long as you accept the paid SMS service, you find that you didn't inform the unsubscribe method when you want to unsubscribe, or you are still charged although you sent the unsubscribe SMS as required.

9. Deduct money without confirmation.

Some service providers deliberately reduce the confirmation link, as long as users reply to text messages or ignore them, it is regarded as subscribing to a monthly subscription. Moreover, because many consumers do not pay attention to check the phone bill, it is not easy to be noticed when the information fee is compared with the high phone bill. In addition, prepaid users can't get the phone bill, which provides opportunities for service providers who lack business ethics.

In order to safeguard the legitimate rights and interests of telecom users and ensure the healthy and orderly development of the short message service industry, the Ministry of Information Industry issued the Notice on Standardizing Short Message Service (hereinafter referred to as the Notice) on April 15, 2004, which made clear and specific provisions on tariff transparency, subscription confirmation and freedom of unsubscribe, and was a sharp weapon to prevent various short message traps and crack down on illegal business practices. In order to improve consumers' self-protection ability and prevent SMS traps, China Consumers Association issued the following consumption tips:

First, the service information provided by operators is generally charged, and the terms of service and charging methods must be clearly defined before subscribing to the information. The general charging standard is 0. 1 yuan or 0. 15 yuan ordinary SMS fee plus information fee.

Second, monthly SMS is different from package SMS. Monthly subscription service is charged on a monthly basis, and SMS subscription is charged according to the number of SMS sent. To provide monthly subscription and SMS services, information service providers must first ask users for confirmation. Failure to confirm will be considered as cancellation of service requirements. Consumers should unsubscribe in time when they don't need such services.

Three, information service providers in the request for confirmation of information without charging standards, can be regarded as a violation of the express obligation of "clearly marked", consumers can appeal to the telecommunications and other administrative departments.

Four, the "notice" requirements, the retention period of SMS records is 5 months, consumers should pay attention to query and handle tariff disputes within the effective time.

5. Don't reply to messages with strange numbers or similar codes easily. You can call customer service directly to ask.

6. Check the phone bill regularly, especially users who use prepaid cards should pay more attention to whether there are any abnormal changes.

7. Unsubscribe mode: edit the service code sent to the information service provider by SMS 00000 or 0000 to unsubscribe at one time or choose to unsubscribe, or you can unsubscribe forcibly through the customer service phone of the mobile communication enterprise.

8. When the consumer complains about the information fee or service quality within 15 days and the responsibility is not determined, he can request the mobile enterprise to refund the fee according to the principle of "the first inquiry is responsible" in the Notice.