How to deal with telecom mobile roaming in Hong Kong and Macao?

There are several ways to handle telecom mobile roaming in Hong Kong and Macao:

1. Huan go Net: After customers enter Huan go Net, they can handle the "international/Hong Kong, Macao and Taiwan roaming" business through the following paths: Home page of self-service in the net hall-business handling section-international/Hong Kong, Macao and Taiwan roaming; Netroom self-service-business handling column-click on international/Hong Kong, Macao and Taiwan roaming in hot search; Netroom self-service-business processing column-subject classification-trench-click more-international/Hong Kong, Macao and Taiwan roaming.

2. Tianyi Life Client: After the customer enters Tianyi Life Client, he clicks on the business hall, enters the business hall, chooses international/Hong Kong, Macao and Taiwan roaming, and completes relevant business handling.

3. SMS business hall: Send the free instruction from 339 to 1000 1 to complete the international/Hong Kong, Macao and Taiwan roaming service according to the SMS content.

4. Account Manager: Tianyi customers with account managers or maintenance managers can entrust them.

5.No. 10000: customers can call the telecom customer service hotline 10000 for handling, and relevant information needs to be verified.

6. Business hall: customers can handle it in the local business hall, and they need to bring relevant information when handling it. This function can be handled by an agent, and individual customers need to bring the original valid certificates of the owner and the agent (if the original valid certificates of the owner cannot be provided, the owner's household registration book can be provided) and the owner's password.

In addition, you can call 10000 or log in to Huan go and Tianyi Life Client, or you can go to the business hall to handle it.