Insurance 3 15 Activity Summary

Summary of Insurance 3 15 Activities (8 General Articles)

Year-end summary, half-year summary and quarterly summary are the most common and used most. As far as its content is concerned, work summary is to conduct a comprehensive and systematic general inspection, general evaluation, general analysis and general research on the work for a period of time, and analyze the shortcomings of achievements in order to learn from them. The following is a summary of insurance 3 15 activities (8 general articles) I compiled, hoping to help you!

Summary of Insurance 3 15 Activities 1 According to the work requirements in the Notice on Launching "Good Life 3. 15 Insurance Theme Publicity Activities" issued by Henan Insurance Industry Association on February 27, in order to implement the spirit of the document, promote the construction of insurance integrity, create an insurance market environment for honest sales, and enhance the social image of the industry with standardized insurance services. Strengthen the protection of insurance consumers' rights and interests, let the whole society understand and support insurance, let insurance consumers know about insurance and spend with confidence, and create a good external environment for the reform and development of the insurance industry. Huatai Life Insurance Henan Branch organized a publicity campaign with the theme of "Better Life through Insurance".

The first is to clarify the theme and improve the system.

The General Manager's Office of Henan Branch attached great importance to this publicity activity, organized a special meeting, conducted in-depth study on the spirit of the document and actively publicized it: "Insurance, Better Life" 3. 15 was clearly the theme of this publicity activity; The purpose of the activity is to popularize insurance knowledge, publicize insurance concepts, advocate honesty and trustworthiness, strive to practice the industry core value concept of "keeping promises, taking risks, emphasizing services and conforming to norms", and show the concept of "standardizing operations and improving services" in Henan insurance industry.

Fully understand the significance of this publicity activity, integrate the company's resources, and form a joint force of publicity work. The branches under its jurisdiction set up a leading group to be responsible for this publicity work. The general manager is the first person in charge of this work, and the personnel administration department of each institution is the special responsible department, responsible for the implementation and coordination of specific work. With the full cooperation of relevant departments, the insurance knowledge is publicized through various publicity channels, a long-term mechanism is established, and an activity plan is jointly formulated. Under the unified deployment and supervision of branches, this kind of "insurance"

Second, it is rich in content and diverse in forms.

Henan Branch earnestly implemented the document requirements, combined with the actual situation of branches and institutions under its jurisdiction, and vigorously carried out the publicity campaign on the theme of "Better Life through Insurance" 3. 15. This work has spread all over the institutions under the jurisdiction of our province. In coordination with the publicity activities of local insurance industry associations of various institutions, various publicity forms have been adopted: centralized publicity 13 times, 82 staff members, 2,705 consumers participating in the activities, and 2 1 15 copies of publicity materials; Publicity at outlets 18 times, with employees 107 and consumers 257, and 245 promotional materials distributed; Launching the 10 theme presentation, involving 1 17 staff, 396 consumers participated in the event and distributed 643 publicity materials; Conducted 14 special trainings, 132 staff, 260 consumers participated in the activities, and distributed 40 1 promotional materials. Promote the following contents to insurance consumers through the above forms: 1. Popularize the basic knowledge of insurance.

Introduce the concept, content, types, nature, functions, relevant legal systems and legal responsibilities of insurance to consumers, and improve their own legal awareness, responsibility awareness and ability to cope with risks; The second is to convey the concept of insurance service. By introducing the content, service process and service characteristics of the company's insurance services, consumers can fully understand the obligations of insurance companies in the process of selling insurance products and providing insurance services and the rights of insurance consumers. The third is to explain the insurance process specification. Introduce the whole process of insurance, matters needing attention in insurance, and remind consumers to actively cooperate with the return visit. , deepen consumers' understanding of insurance, guide consumers to rational consumption and avoid misleading sales.

Set up a publicity desk at the publicity activity site, and distribute the relevant materials of "the right to safety, the right to know, the right to choose, the right to fair trade, the right to claim compensation, and the right to education" stipulated in the Law on the Protection of Consumer Rights and Interests as amended by 20 13; Announcing the company's news articles related to claims cases with high claims amount and great social impact on 20 13 will help insurance practitioners and insurance consumers to further accurately understand, exercise and correctly perform their legal rights and obligations according to law; It is conducive to guiding insurance consumers to identify the risk points of insurance products or services and accurately understand the risk responsibilities of insurance institutions and financial consumers themselves.

At the same time, a consulting service area will be set up, and a publicity banner with the slogan of "unblocking channels for safeguarding rights and protecting the legitimate rights and interests of financial consumers" will be hung in a conspicuous position; Publicizing the company's customer service telephone number, claim hotline, official website website, public WeChat platform or Weibo account number, foreign service commitment, claim limit, etc., will help insurance consumers to quickly understand various legitimate channels and ways to protect their rights. Consumers can consult on the spot, and receptionists can listen to consumers' demands on the spot, put forward improvement plans in time and properly handle outstanding problems reflected by consumers, promote mutual understanding between consumers and industries, help resolve conflicts, and effectively protect the two sessions and the "3. 15" period. It is conducive to helping insurance consumers to establish a correct concept of insurance consumption and effectively spread the insurance concept to the hearts of every insurance consumer; It is conducive to expanding the audience of insurance services and deepening the awareness of insurance consumers on the company, thus further enhancing the company's good social image. Therefore, this publicity work has been strongly supported and embraced by many insurance consumers.

Third, persevere and consolidate the results.

Through this 3. 15 publicity campaign with the theme of "Better Life through Insurance", we have established the concept of "unblocking the channels of rights protection and protecting the legitimate rights and interests of financial consumers" in our branches, persisted in protecting the vital interests of insurance consumers and maintaining social stability, and comprehensively improved the legal awareness and ability of insurance consumers to identify and deal with risks. At the same time, through the continuous and in-depth publicity activities, we will promote the company-wide linkage, departmental cooperation and unremitting efforts, and consolidate the long-term mechanism of the theme publicity activities of "Better Life through Insurance" 3. 15.

To sum up, taking the "3. 15" International Consumer Rights Protection Day as an opportunity, Huatai Life Insurance Henan Branch launched a publicity campaign on the theme of "Better Life through Insurance" 3. 15, and built various insurance knowledge dissemination platforms, insurance quality service exhibition platforms and insurance consumer rights protection platforms to publicize and popularize insurance knowledge, advocate scientific and rational insurance consumption concepts, and raise public risk awareness. At the same time, we advocate rational consumption, use insurance products and services to solve practical difficulties for insurance consumers, realize * * *, fully enjoy the great benefits brought by the reform and innovation of insurance service system, jointly promote the construction of insurance integrity with insurance consumers, and create a harmonious insurance development environment.

Summary of Insurance 3 15 Activities 2 In order to effectively protect the legitimate rights and interests of insurance consumers, do a good job in the "3. 15 International Consumer Rights Day" publicity activities to further promote the protection of insurance consumers' rights and interests and establish a good social image of the insurance industry. According to the unified requirements of China Insurance Regulatory Commission and Shandong Insurance Industry Association, Jining Central Branch of new china life insurance co Co., Ltd. (hereinafter referred to as "Jining Xinhua Life Insurance") launched the "3. 15 International Consumer Rights Day" publicity week with the theme of "independent consumption of credit insurance" from March 16 to March15.

In order to welcome the 3 15 International Consumer Rights Day, Jining Xinhua Life Insurance set up a special working group to further strengthen the deployment of activities, improve the customer service system, establish multi-departmental cooperation channels, and quickly deal with the problems of insurance consumers. At the same time, self-check service standards, service processes and service etiquette to ensure the quality and level of counter service; Visit key customers to pay condolences for claims, realize on-site claims service by integrating company claims resources, assist customers to collect information, complete on-site claims work, and ensure timely and efficient business processing; Take the official WeChat of China Insurance News as the communication channel, and comprehensively organize internal and external employees to participate in the insurance knowledge prize-winning competition.

Focus on various forms of education and publicity activities. On the morning of March 13, New China Life Insurance Jining Company organized employees to set up a publicity booth in the New Gymnasium Square in Jining City to carry out publicity activities on the protection of insurance consumers' rights and interests. Publicize consumers' legitimate rights stipulated in the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests by distributing publicity materials and providing on-site consultation, and inform insurance consumers of the proper channels and ways to solve consumer disputes. At the same time, strengthen the risk awareness of insurance consumers, preach the contents of anti-illegal fund-raising together, and guide insurance consumers to safeguard their rights and interests legally, reasonably, rationally and orderly. Xinhua Life Insurance and Jining have practiced the business philosophy of "customer-centered"-serving people's livelihood and the masses with practical actions, and achieved good social effects.

Jining Xinhua Life Insurance will further build a long-term mechanism to popularize insurance knowledge, improve service quality, enhance service ability, enhance public awareness of insurance products and services, and let citizens and customers know more about insurance knowledge and reduce financial risks. At the same time, we will continue to strengthen the construction of insurance integrity, and bring more intimate and efficient service experience to our customers with our own compliance management and quality service.

Summary of Insurance 3 15 Activities The third chapter is to implement the "On Printing and Distributing: China Ping An Life Insurance Company of China Insurance Company Tianjin Branch" with the theme of "Better Life through Insurance", to popularize insurance knowledge, publicize insurance functions, safeguard customers' rights and interests, and effectively establish a good social image of the company.

First of all, the branch established a "Special Working Group for the Protection of Insurance Consumers' Rights and Interests" with Zhou Jianxiang, the general manager as the team leader, and members of the general manager's office and managers of various departments as the team members. Zhou Jianxiang, the general manager, personally deployed and focused on related risks. Each working group has its own responsibilities to ensure the smooth and harmonious "3. 15 Consumer Rights Day" and maintain the normal business order of the company.

3. 15 During the Consumer Protection Day, the branch set up a discussion activity on "If I am an insurance consumer" in the morning meeting, with the extensive participation of various departments and business units, which effectively enhanced the employees' awareness of honesty and service and provided more perfect services to our customers.

On March 20th, the Branch held the "3. 15 Insurance Publicity Day" in the customer service hall. The banner of "Tianjin Insurance Industry 3. 15 Insurance Knowledge Publicity Day" was hung at the event site, and the event publicity exhibition frame was placed, which created a positive and harmonious publicity atmosphere for the event. At the same time, through on-site business consultation, providing service guidance to customers and distributing health publicity materials, the public's insurance awareness has been enhanced and the company's brand image has been enhanced.

China Ping An Life Insurance Company of China Insurance Company Tianjin Branch will take this event as an opportunity to continuously strengthen the construction of insurance integrity and make due contributions to Tianjin life insurance industry with its own compliance management and quality service.

Summary of Insurance 3 15 Activities 4 I. Development of "3. 15" Customer Service Activities

3. In the early stage of15, Xinyang Branch and local institutions carried out different forms of customer service publicity activities in combination with the actual market situation. The customer service department of Xinyang Branch made full preparations in the early stage of 3. 15, set up a special working group, and issued the Notice on Doing a Good Job in the Emergency Plan of 3. 15, requiring cities and counties to focus on the investigation of potential claims and resolutely implement the timely cleaning work; Strengthen the emergency handling and supervision of complaints and emergencies, so as to ensure that the responsibility goes to people, the response is rapid, the report is timely, and it is properly handled in a coordinated manner; All units are required to establish the idea of putting prevention first, pay close attention to the dynamics of potential emergencies, actively respond to all questions raised by customers, and do a good job in enthusiastic and efficient customer service. During this period, Xinyang Branch, together with the business channel department, carried out in-depth publicity and service activities such as "China Life's Forever Company, Forever Service".

Xinyang Branch actively responded to the insurance publicity activities organized by local industry associations and consumer associations on March 15, and established a leading group headed by the general manager's office of the branch. The activity execution team composed of customer service, sales channels and industry management center office effectively publicized the company's service commitment, and displayed the company's strong brand charm, high-quality service concept and integrity-based value orientation with exhibition boards on the spot. On the same day, the deputy general manager, Secretary-General Li of the trade association and other relevant leaders conducted an investigation and consultation on the insurance knowledge of the participating consumers. This 3. 15 customer service activity really penetrated into the insurance consumer groups and achieved good social effects. During the activity, the staff's explanation goes deep into customers' hearts, and the service is based on intimacy, quickness, simplicity and humanization, which is suitable for the service needs of modern people at different stages. During the activity, it is enough to see that the image of the insurance industry is gradually improving from the customer's satisfied smile. Although every step is so hard, the wish of "insurance makes life better" will not only be the wish of people in the insurance industry, but also the eternal pursuit of every insurance consumer and employee.

Second, the customer service satisfaction survey implementation summary

3. During the period of15, the customer service department of Xinyang Branch received 36 inquiries from customers. The survey showed that 98% of customers were satisfied with the sales staff, 7 1% of customers called the company's unified service hotline, and 85% of customers were satisfied with the company's customer service telephone service. During the investigation, 64% hotels were retained, and the service satisfaction rate was 85%. The proportion of people who have handled claims business is 8%, and the service satisfaction rate is 90%. Customer * * * put forward four practical suggestions: first, I hope the company's business personnel will explain the advantages and disadvantages of the products in sales; Second, I hope that the prescription can be faster when the fee is refunded; Third, it is easier to make some consultation calls, and the service staff can speak more slowly when consulting.

Third, specific improvement measures.

(1) To solve the problem that the customer's sales front-end feedback is unclear or the characteristics of the products purchased are unclear, the customer service department and the business channel department of Hebei Branch conducted preliminary training for the salesmen, and used the time of three regular meetings every week to conduct targeted training in product characteristics, insurance rules, terms and responsibilities, and collected practical questions about the products and sales feedback from the business front-end, and gave practical answers through multi-party communication and repeated research.

(II) In response to the feedback of telephone consultation service, the customer service department of the branch will fully publicize the company's value-added services, plan to organically combine the company's internal and sales front ends, thoroughly publicize the specific contents of the company's short message service and letter service through the regular meeting of salesmen, deepen the service connotation, give positive feedback on the problems existing in manual telephone consultation, and urge the headquarters to strengthen the training of telephone service personnel.

Iii. In view of the related optimization problems in the business process, the customer service department of the branch classifies and summarizes the specific problems fed back by customers, including complaint handling system, safety business norms, claims related materials, telephone call back requirements, etc. Through extensive reference to the experience of insurance companies in the same industry, we will gradually improve targeted optimization suggestions, make timely adjustments according to the actual situation, and submit them to relevant departments and offices of the Head Office in order to adopt and update them in future system revisions.

Summary of Insurance 3 15 Activities 5 In order to widely publicize the rights protection knowledge and enhance the rights protection awareness of teachers and students, according to the spirit of the Notice of Korla Administration for Industry and Commerce on Doing a Good Job in the Publicity of the Newly Revised Law on the Protection of Consumer Rights and Interests, the school launched a rights protection knowledge publicity activity on March 15.

I. Theme of the event

Taking "consumption and safety" as the theme, we will publicize relevant consumption knowledge and legal knowledge to teachers and students through organizing activities, hoping to expand teachers and students' knowledge of rights protection, facilitate the reflection of teachers and students' rights and interests, and help teachers and students solve them in time.

Second, strengthen organizational leadership and enhance the effectiveness of activities.

After receiving the superior documents, the school attached great importance to it. In order to ensure that the activities are carried out in a solid and effective way, our school established the "3 15" International Consumer Rights Day Leading Group. President Yasen Avery is the team leader, and usman Yushan is the deputy team leader. Li Jing, vice president, Jiang, chairman of the trade union, and the head teacher are the main members. The division of labor is clear, and the responsibility lies with people.

Third, widely publicize and strengthen education.

1. Actively deploy and earnestly implement. In order to ensure the publicity effect, the school held a middle-level meeting after two classes in the afternoon of March 13. The headmaster trained the people present and arranged the work. The middle-level leaders of the school are required to lead the whole group of teachers to learn rights protection knowledge in the afternoon. On March 15, the head teacher was asked to publicize to all the students in the form of a theme class meeting.

2. Widely publicize and ensure actual effect. On March 15, teachers of each class gave a lecture on consumer rights protection according to the age characteristics of students and the specific situation of students in this class, and explained the basic methods and common sense of distinguishing fake and shoddy goods with examples, so that students could learn to protect legitimate consumer rights and interests with legal weapons initially.

3. Small hands and big hands, go deep into the family. The class teacher asked the children to publicize the basic methods and common sense of distinguishing fake and shoddy goods and how to protect their legitimate rights and interests to their parents after returning home. The class teacher gave a hint through the school letter. Carry out in-depth publicity activities on consumer rights protection.

Summary of Insurance 3 15 Activities 6 To commemorate "3. 15" International Consumer Rights Day, xx Industrial and Commercial Office organized a series of activities around March 15. The whole commemorative activity has various forms, rich contents and frequent highlights. The whole activity basically achieved the purpose of widely publicizing the theme of the Year and the information of consumer rights protection, popularizing the knowledge of consumer rights protection, and advocating all sectors of society to create a harmonious, honest and assured consumption environment.

Looking back on the whole activity, we summarized the following characteristics:

First, leaders attach great importance to it and are well organized.

At the end of February, xx Industrial and Commercial Office began to consider how to carry out this year's 3 15 activities. After many discussions, the leaders decided to closely combine the theme of "consumption and safety" with the daily food safety supervision of the industrial and commercial office, draw up an activity plan, submit the plan to the district consumer protection association and the deputy director of the district industrial and commercial office in time, and finalize the plan with the higher authorities, and determine that xx Industrial and Commercial Office will host three activities and co-sponsor three and participate. Deputy Director xx attached great importance to this work, personally participated in the planning and deployment of the whole activity, and repeatedly studied the work plan with the industrial and commercial office. In order to ensure the safe and smooth progress of the 3 15 event, Director xx personally communicated and coordinated with relevant departments, and personally organized and took charge of the security logistics of the whole event.

Leaders at all levels attached great importance to it, which laid a solid foundation for the successful holding of a series of activities during March15 this year. According to the requirements and instructions of leaders at all levels, xx Industrial and Commercial Office has easily drawn up a plan for the whole activity, and every link has been repeatedly scrutinized, including inspectors, examinees, participating departments and interviewees. All the activities went smoothly in one go.

Second, the activities are rich in content and have frequent highlights.

Xx Industrial and Commercial Office closely follows the annual theme of "Consumption and Safety", including on-site consultation and publicity activities and a series of food safety supervision activities, striving for innovation. The main highlights are as follows:

(1) is combined with striving for excellence. Xx industrial and commercial office closely combines the 3 15 series of activities with the activities of striving for Excellence. The party branch of the industrial and commercial office has played the role of a fighting fortress. Chen Shuji took the lead in setting an example, and other party member actively participated, forming a good atmosphere of catching up, learning, helping each other and surpassing. During the activity, Xiang Industrial and Commercial Office published four issues of newsletter.

(2) rich in content. Xx industrial and commercial office will carry out this year's 3 15 activities as a series of activities, with a certain time span and a wide range of activities.

From the morning of 1 and March 2nd, the special inspection of liquor market undertaken by xx Industrial and Commercial Office kicked off the 3 15 activity, which was attended by xx Industrial and Commercial Office, Datong Industrial and Commercial Office, liquor monopoly, foreign wine association, well-known liquor manufacturers and others. , and inspected 16 liquor business households;

2. On the morning of March 6th, a special inspection of imported food was carried out, and food business households 12 households were inspected, and a batch of foods with unqualified food labels were removed. Publicized a company that has done well in all aspects, and publicized the relevant provisions of the Food Safety Law on imported food.

On the morning of March 13, xx Industrial and Commercial Office, school leaders, school guards and village cadres inspected food business households around the campus, * * * inspected 23 food business households around six schools, and ordered three business households with inadequate management systems to establish the legal concept of food safety for students.

(3) The coverage of news propaganda is wider and stronger. Xiamen Cable TV reported the activities of each issue, and Xiamen TV 1 and Xiamen TV 2 also reported this. The social response is good.

Summary of Insurance 3 15 Activities 7 Today is "March 15 International Consumer Rights Day". In order to further promote Hunan insurance industry to fulfill the responsibilities and obligations entrusted by the Consumer Protection Law and the Insurance Law, and create a safe and secure consumption environment, Hunan Consumer Council and Hunan Insurance Industry Association jointly held the annual "Join hands and think about consumption" in Xianjia New Village, Yuelu District, Changsha City.

At the event site, insurance companies spread insurance knowledge to the masses and guide consumers to understand and learn risk management knowledge by setting up information desks and distributing leaflets. At the same time, the event also specially invited insurance professionals to answer the public's inquiries and questions on the spot, such as insurance insurance guidelines, claims guidelines, legal knowledge and so on. To publicize and popularize insurance knowledge to the general public.

At the same time, according to the news of Hunan Insurance Industry Association, in order to further demonstrate the honest, convenient and fast claims service of Hunan insurance, ten typical claims cases of Hunan insurance industry in 20xx have been released recently. The ten typical claims cases selected this time mainly focus on huge insurance claims, service model innovation, proactive pre-compensation, quick claims and so on. China Life paid 2.55 million yuan, and China Life paid more than 20 million yuan for the ice disaster in Guiyang County. , all on the list.

Summary of Insurance 3 15 Activities 8 In order to expand the publicity of consumer rights protection, enhance the awareness of insurance consumers' rights protection, better carry out consumer rights protection work, effectively solve the problems of misleading insurance in the industry, difficult claims settlement, strengthen insurance social publicity, raise public awareness of insurance, eliminate misunderstandings about insurance contracts, and jointly create a harmonious insurance consumption environment with consumers, in accordance with the requirements of the Municipal Insurance Industry Association, According to the specific deployment of document No.2014, [20xx] 15, and on March 15, combined with the Consumer Rights Day, China xx Branch (hereinafter referred to as xx PICC P&C Insurance) launched the policy of "PICC P&C Insurance, Honest Service, Being an Insurance Company Satisfied by the People".

Xx PICC P&C Insurance launched a theme publicity campaign, carefully arranged and adopted various effective forms and methods in combination with the actual situation, which carried out the campaign vividly and achieved remarkable results. The activities of our company mainly have the following characteristics:

First, unify thinking

After receiving the documents from the municipal trade association, the General Manager's Office of the Party Committee of xx PICC P&C Company attached great importance to it, immediately convened a secretary meeting, implemented the spirit of the documents layer by layer, and made ideological mobilization before the activity, so that all employees could know the purpose and significance of the activity. A leading group was set up to guide the relevant departments to make careful arrangements and plans, and made a lot of preparations in the form selection, time arrangement and publicity methods of the activities, which laid a good foundation for the smooth development of the activities.

2. Rich in content and diverse in forms.

According to the company's actual situation, xx PICC P&C Insurance participated in the theme publicity day held in Gemstone Square, and adopted various publicity forms such as setting up an information desk, driving into a publicity vehicle, setting up publicity panels, and distributing publicity materials. The staff enthusiastically communicated with the masses and answered in detail the questions raised by the consultants about underwriting, claim settlement and after-sales service of insurance products, so that all sectors of society and consumers can pay more attention to and understand the development of PICC P&C insurance.

Make use of the local mainstream news media at the event site to publicize xx PICC P&C insurance, create a good public opinion environment, and win the unanimous approval of consumers. Widely solicit the opinions of people from all walks of life, and carefully summarize and sort out all kinds of opinions and suggestions, take effective measures, and seriously rectify.

We also use the LED in front of the main building of the municipal company to publicize insurance knowledge; On March 3-4, 1 1- 12 and 14, the survey vehicles concentrated on carrying out large-scale street publicity activities in the city, covering the main streets, four counties and Tianqiao areas in the city. Enhance brand strength and expand the popularity and reputation of xx PICC P&C insurance.

Three. The theme is clear and pragmatic.

Xx PICC P&C firmly grasps the theme of "standardized operation, honesty and service first" and publicizes to the general public: "What is insurance? Why buy insurance? How to fill in the order, etc. " At the information desk of the concentrated publicity day, pedestrians or nearby residents stopped to watch from time to time, and many people came forward to consult various insurance products and how to settle claims. The atmosphere at the scene was very lively, and many citizens praised the publicity activities for being well done and timely.

Fourth, the publicity has achieved remarkable results.

During the event, xx PICC P&C actively communicated with the news media and increased media publicity. Advertisements commemorating the 3 15 Consumer Rights Protection Day were published on the city TV station, and the publicity activities of "standardizing operation, establishing a business with integrity and service first" were reported from different angles in time, which aroused strong repercussions in the society; We also updated the contents of the publicity exhibition board again, so that the general public can more intuitively understand the specific contents and practices of xx PICC P&C Insurance Company's "Honest Service, Being a People's Satisfied Insurance Company", which deepened their understanding of our insurance products and quality services and played a good publicity effect.

In a word, the 3 15 insurance publicity campaign has played a role in educating employees and training teams. "Honest marketing" has been deeply rooted in people's hearts in xx PICC and has become the practical action of every salesman. Secondly, it has further established a good corporate image of xx PICC P&C Insurance in the whole society, enhanced the integrity service concept of every employee and improved the overall service level of the company; Third, it has strengthened the construction of honesty and self-discipline in this industry, promoted the continuous improvement and perfection of the credit system in the insurance industry, and played a positive role in promoting the company's development and social harmony.

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