The advanced deeds of outstanding gas station employees

Sample essay on advanced deeds of outstanding gas station employees (generally 5 articles)

Whether in study, work or life, everyone has used deeds materials, right? Deeds materials are Refers to written promotional materials compiled by groups and individuals with outstanding deeds in the unit. So do you really know how to write good deeds materials? The following is a sample of the advanced deeds of outstanding gas station employees that I compiled for you (generally 5 articles). I hope it can help you.

Advanced deeds materials of outstanding gas station employees 1

According to the requirements of Sinopec's "About Carrying out a Hundred-Day Competition at Gas Stations", xx Gas Station Manager xx of xx Petroleum Company carefully studied and Study the "Hundred Days Competition Evaluation Method" and "Hundred Days Competition Scoring Rules", compare the situation of the site one by one, and focus on "standardized services", "site appearance", "accounts, forms and order management", Strengthen rectification and improvement in various aspects such as "safety management" and "equipment management", improve them one by one, and implement them. Through this 100-day competition, the gas station has a new look, doubled its oil sales, achieved good social benefits and substantial operating benefits, and remains invincible in the fierce market competition.

The station manager of xx gas station has been engaged in gas station work for fifteen years. He has rich experience in gas station management and strong business operation capabilities. They are technicians, oil meterers, mechanical electricians, equipment maintenance workers, site cleaners, etc. They are competent in all basic tasks at the gas station and are truly all-rounders at the gas station. Since the launch of the "100-day competition", he has never had a good rest on a Sunday. He has always focused on the rectification work of the gas station and the sales business of various oil products, and has always insisted on doing both.

The first thing is to standardize services. He demonstrated by his own example, displayed his proficient operating skills, and strictly required all employees to follow the "eight-step method" for refueling operations, namely: first greeting: correctly guide the refueling vehicles to arrive smoothly; second question: warmly greet everyone who comes to the station to refuel. Customer; three open: quickly open the fuel tank cap for the customer; four plus: quickly refill the required oil; five wipe: take the initiative to wipe the window glass with the customer's consent; six cover: close the fuel tank cap; seven sing: sing to settle the payment. Receive the song and pay; eight send it off: Smiling service waves and sends the car out of the station, and wishes a safe journey. During the refueling process, he warmly greeted the customers who came after him, and said, "Add one, watch two, take care of three." While refueling, we actively communicate with customers and widely publicize Sinopec gas stations, always selling authentic oil products, ensuring quality and quantity, and branding Sinopec oil products, so that every user can buy happily and use with confidence, and word-of-mouth advertising will spread. Ten, spread the word, and gradually attract a large number of users (including motorcycles and noodles) from the nearby Datong Lake Farm and Longkou Town to come to the station to refuel. Users reported that the quality and quantity of oil at Datong and Longkou gas stations are not as good as those at xx gas stations. Therefore, the daily sales of gasoline and diesel have increased from 1-2,000 yuan a day to an average of 5-6,000 yuan a day now, with a maximum of Ten thousand yuan exceeded the historical sales record.

The second is to focus on the appearance of the website. xx deeply understands that the appearance of a gas station directly reflects its popularity and credibility in society. It is the image project of Sinopec gas stations. Therefore, he set an example and insisted on cleaning the environment every day, removing oil and dirt on the site, sometimes even cleaning the grass on the road; he never let go of the cobweb dust on the canopy, and often climbed up to a ladder more than six meters high. Cleaning the dust on the scaffolding, I was so tired that I was sweating profusely and never complained of pain and tiredness. The business hall and station walls have all been repainted, giving the old station a new look. All service facilities and advertising plaques are neatly placed according to regulations and are easy to use. There are no weeds and debris in the oil storage area, and the entire station is clear at a glance.

The third is to do a good job in accounting, form and order management. Although xx is not engaged in financial professional work, after a short-term training, he has mastered the filling and management of the seven types of accounts, tables, and documents stipulated by Sinopec, and has achieved consistency in the accounts and facts. The accounts, tables, and documents are bound into books and archived in a standardized manner. , invoices are issued, and the registration is complete.

The fourth is to do a good job in equipment and facility management.

The management of equipment and facilities is an important part of the gas station management, as well as hardware management. As the stationmaster of the gas station and also the equipment manager, I have a thorough understanding of the various equipment and facilities in the station and establish a complete equipment ledger. and technical files, regularly remove rust and brush the oil tank accessories, keep the oil tank well clean and sanitary without accumulated water, the tanker can be used flexibly, keep no oil stains inside and outside, and there is no leakage, and the generator set can ensure that it can start generating electricity normally during a power outage. . xx insisted on cleaning the stains inside and outside the computer room. He used a scrubber and a cleaning ball to remove the original oil stains on the floor. He worked hard on the floor for three days. He was so tired that he could not straighten his waist and his fingers were skinned, but he still kept working. in the end. In order to keep the toilet facilities clean and hygienic, he tried to buy sulfuric acid and sprinkled it on the toilet bowl. He rinsed the thick yellow stain with water until it was clean and translucent, which satisfied the customers and was full of praise.

The fifth is to do a good job in safety management. Safety management is the top priority of gas stations. xx cares and attaches great importance to this work. It is emphasized that all employees must master the "three understandings and three meetings", conduct timely safety publicity to customers and construction workers who enter the station for refueling, bring open flames or cigarette butts to the station, and promptly rectify and eliminate safety hazards of all sizes once they are discovered. The power distribution room is equipped with electricity warning signs, power outage emergency lights, fire hydrants are intact, fire sand, shovels, asbestos quilts, etc. are fully equipped according to regulations, and fire extinguishers are stored in key locations. A safety agreement was signed with the village group, and part-time safety officers were deployed at the station. Conduct safety knowledge training and examinations for employees regularly. Make safety work foolproof. Materials on the advanced deeds of outstanding gas station employees 2

I am Wu Lusha, the station manager of Ganzhuang gas station. I am honored to be rated as the light oil sales expert in the area in the first quarter of 20xx. I am very proud. Such achievements cannot be achieved without the encouragement and training of leaders. Such honors cannot be achieved without the support and help of colleagues. Here, please accept my most heartfelt thanks.

In the past year, like other colleagues, I have only done some ordinary things that we should do in ordinary positions, but the leader has given us great honors, which makes us well-deserved. . Summarizing past experiences and lessons, I believe that to become an excellent gas station manager, you should do the following:

1. Continuously improve the overall quality of the station manager himself.

1. The stationmaster is the top leader at the grassroots level who has the closest contact with employees and end customers. His words, deeds, and behavior will directly affect the operation, performance, and sales of the gas station. Therefore, as a leader, you must pay attention to the cultivation of language and literature and improve your ability to speak impromptu.

2. How a gas station serves customers well, how to promote, how to manage, etc. These are not only a technology, but also an art. As a webmaster, you should read more books on management, use your holiday time to participate in some trainings for professional managers, improve your management level, and shape your own unique management style.

3. Having self-confidence is the key to career success. As a manager, on the one hand, you must improve your self-confidence, on the other hand, you must maintain a style of neither arrogance nor impetuosity, establish a correct attitude, and establish a correct outlook on life.

2. Effectively strengthen employee management.

1. As a webmaster, don’t put on airs. Because employees have independent personalities and the ability to think independently. Webmasters should take the initiative to put themselves in the same position as employees, accept criticism from employees humbly, and work with employees to discuss and improve problems at work.

2. Both discussion and orders should be given equal emphasis. From their own perspective, employees don't like to be ordered by others, but like to do things according to their own wishes. But when everyone discusses together and cannot reach an agreement, a decision needs to be made, and if necessary, orders can only be enforced.

3. Be brave enough to criticize and don’t worry about employees being afraid of criticism. In fact, every employee does not like to be criticized by others. Therefore, in addition to being well-founded, criticism of employees should also pay attention to expressing three meanings:

①. You have done a good job, but based on your Your talents can be better;

②. My requirements for you are the same as those for other employees;

③. You can also treat me with the same requirements.

In this way, employees will not only not be angry, but they will also admire your management skills because of this.

4. The fairness of the system is more important than reasonableness. A certain payment in a certain system may not be reasonable, but as long as it is fair and every employee is treated equally, there will often not be much conflict. The rationality of the system can be continuously improved according to the needs of gas stations, but the fairness of system execution must be maintained from beginning to end.

3. Improve service levels, stabilize customers, and strengthen promotion efforts, thereby increasing sales of oil products.

Consolidate the development of new and old customers, actively develop spare parts business, and carry out non-oil products business with a positive attitude to ensure the successful completion of various business tasks and indicators issued by the company in 2011. First of all, it is necessary to improve the service awareness of employees, rely on high-quality services to retain old customers, develop new customers, increase the entry rate, and expand daily sales. Only all employees strengthen business learning, enhance service awareness, and strive to improve service levels. Rely on our high-quality services to win the trust of customers, retain every customer who enters the gas station, and solve their problems. We will visit customers well, segment the market, and impress new customers with our sincere service. Increase marketing efforts and change from passive to active. Strive to bring out a team with a solid style, high service and high quality, build an excellent team, contribute to the development of the company, strengthen employees' awareness of high-quality and civilized service, and educate employees to proceed from the overall situation and consider customers , be responsible for customers, and satisfy customers 101. Our work center is: everything for customers, for all customers, and for everything for customers.

1. To increase the sales volume of gas stations, we must first strengthen the cultivation of employees' service awareness; secondly, strengthen the cultivation of employees' market awareness; and thirdly, enhance employees' crisis awareness. Gradually let employees change from "asking me to serve" to "I want serving". With the improvement of employees' service awareness, the customer-oriented service operation chain can be brought into play. Customer-oriented will make customers have a sense of dignity and feel at home. In a sense, good service is the key to retaining old customers and grabbing new customers.

2. Diversify the forms of promotions, and conduct regular visits to fixed customer groups to tap potential customers. Seize some special opportunities to strengthen publicity and improve Yongxin Petroleum's status in the hearts of customers.

4. Actively coordinate external public relations.

We must actively cooperate with government agencies such as industry and commerce, taxation, fire protection, and metrology. On the one hand, we must strive to reduce the cost to the minimum; on the other hand, we must strive to complete it in the shortest time so that it does not affect refueling. The site operates normally.

Continuously improve the overall quality of the webmaster. Materials on advanced deeds of outstanding gas station employees 3

Chen xx, joined Sinopec in March 20xx. After applying for technical reform of the station in 20xx, he became the station manager through competition. Due to competition in the county's refined oil market, The Xiatan section, located at the junction of the urban area and the national highway, is facing huge market challenges. However, she does not make excuses because of the poor geographical location. Instead, she faces the difficulties, meets the challenges, and actively looks for a realistic development path. Stationmaster Chen always adheres to the requirements of the superior company, grasps the correct business philosophy, continuously strengthens capacity building and system construction, promotes employee unity and progress, forms a united front, and achieves outstanding results.

The key to whether a company is good or not lies in its leadership. As the webmaster of the most basic marketing website, she knows her position very well. Only by grasping the direction well can we achieve good results. First of all, Station Manager Chen pays great attention to practical results, conscientiously implements the spirit of relevant documents from his superiors, thoroughly understands the company's various regulations and requirements, organizes employees to study in a timely manner, and usually discusses and communicates with employees so that each employee fully understands the company's relevant regulations and requirements. At the same time, clarify their respective responsibilities; secondly, grasp the correct publicity orientation, strengthen the guidance and education of employees, standardize the behavior and service concepts of employees, so that all employees of the station can treat them correctly, carry out work in depth and lastingly, and establish a good reputation of the enterprise image. Pay attention to the communication between front-line employees and customers, so that they will always feel the warmth of home here.

Station manager Chen xx monitors the specific matters of on-site management and shift handover every day; in accordance with the "daily inspection" system content, he conducts hidden danger inspections on key fire prevention areas, fire protection equipment, etc.; he regularly lectures on oil products and fire protection knowledge to all employees. Strictly comply with HSE (health, safety and environment) management, always maintain a sense of vigilance, focus on prevention, people-oriented, all employees participate, strengthen the effectiveness of safety prevention management, and achieve the standards of focusing on focus, always caring, and ensuring safety. Regularly train employees to improve their business skills and safety awareness, so that employees can deeply understand the importance of safety in this industry!

Zhangpu Xiatan Gas Station is one of the first batch of "Youth Civilization Credit Construction Demonstration Units" in the county. In recent years, this station has always regarded this honor as a new starting point for deepening Youth Civilization activities. Chen xx continues to strengthen the professional ethics education for all station personnel, especially credit education. Recently, under the organization of the Zhangpu Youth League County Committee and the advocacy of Stationmaster Chen, the employees of the gas station have encouraged and spurred themselves with higher standards and higher requirements, learned humbly, learned from others' strengths, improved their work, and shaped the company's new image and As the ultimate goal of credit construction, increasing the sales volume of gas stations has actively carried out the "Youth Civilization Credit Construction Demonstration Activity". Their specific methods: First, strengthen credit education, improve credit awareness, require all employees to set an example, and highly consciously maintain the lofty reputation of "Youth Civilization". The second is to open an "honor corner" in the gas station activity room to display and display certificates, trophies and the deeds of advanced individuals obtained over the years, and to provide regular traditional education to employees. The third is to establish credit standards and carry out credit commitment services. They put forward the theme slogan of "Credit first, credibility first" and the credit standards with the content of "excellent credit ethics, excellent credit behavior, sound credit system, and significant credit benefits", and announced them to users in the form of display boards at the refueling site. Credit commitment, in order to accept extensive supervision from users. Fourth, while inviting some users to serve as credit supervisors, branch leaders and youth league committee secretaries are also invited to serve as service supervisors to conduct timely and dynamic supervision and management of credit and service quality. By carrying out credit construction demonstration activities, the credit awareness of Zhangpu Xiatan gas station employees has been significantly enhanced, and the service quality of the gas station has been further improved. It has not only well created the brand image that the "Youth Civilization Credit Construction Demonstration Unit" should have , and has won widespread popularity among users.

The quality of business performance can best reflect the level of the webmaster. In order to improve her performance, she made the website her home. Pay attention to self-improvement at ordinary times, continuously strengthen learning, actively participate in various skills training, participate in practice, further familiarize yourself with various business knowledge of the entire station, and achieve a combination of theory and practice; pay close attention to the business training, skills training and practical operation ability of employees In 20xx, all station employees participated in the city's skills and knowledge examination and achieved good results. Employees are usually encouraged to use their spare time to participate in self-study and correspondence training to gradually improve the quality of employees. Only with quality can you achieve performance. In the past few years, under the leadership of station manager Chen xx, the performance of Zhangpu Xiatan Gas Station has increased year by year, with more and more customers. At present, there are more than 80 long-distance vehicles, 40 county enterprises, and institutions. Many vehicles refuel at this station, with monthly sales reaching 400 tons. From September to November 20xx, due to the impact of the international market, the supply of diesel exceeded demand. Stationmaster Chen responded calmly and correctly treated the relationship between fixed customers and sporadic service objects. While ensuring the oil supply of fixed customers, he also tried his best to satisfy the oil supply of sporadic service objects. , well received by customers.

No rules, no rules. Webmaster Chen is well aware of the importance of system management of people at work. She started with the standardized management of gas stations, from safety management, business discipline to employee dress, eight-step refueling method, civilized language, IC card promotion and use of internal ledgers, etc., all in accordance with the company's requirements, one by one. , implemented one by one, and achieved excellent results in the third-level assessment of provincial and municipal company gas stations in October 20xx. Chen xx has strict requirements on himself and requires employees to implement the system. First, he should set a good example, always use the gas station standards of advanced units to demand himself and standardize employees, and use the ownership attitude of standing and honoring me to unite the employee team.

Under her leadership, the gas station system was effectively implemented and standardized management became a common practice, becoming a highlight of the company.

"Everyone shares the joy and helps when there are difficulties." Chen xx regards caring for employees as the most effective way to cultivate employee cohesion and centripetal force. She often said: "The gas station is a family. Whether you are a migrant worker, a local worker, or a family worker, we are all brothers and sisters in this family." Within the gas station, no matter which employee gets married, she Send a bouquet of flowers and a red envelope to express your blessings. As long as she is not out of town, she will come to congratulate her in person. No matter which employee encounters something unexpected at home, the gas station will send condolences and money to express condolences. When employees celebrate their birthdays, the gas station will send blessings through the SMS communication platform. Although there is no relevant document for these things at the Xiatan gas station, it has become an unwritten rule.

It is Chen xx, the webmaster, who leads all the staff in ordinary positions to sow the seeds of harvest with his youthful energy, sweat and enthusiasm, truly retaining the hearts of customers and winning market demand. Materials on the advanced deeds of outstanding gas station employees 4

long. In the past 5 years of work, *** has paid for many tons of oil with a gun without a single operational error; he has handled nearly 10,000 yuan of oil without a single wrong payment; he has received many users without a single customer complaint. He has been rated as an outstanding member of the Communist Youth League and an outstanding employee. Under his leadership, the Sinopec Gas Station was also rated as a Youth Civilization. It was fully affirmed by Sinopec leaders at all levels and widely praised by all walks of life.

Focus on mechanism innovation and build high-quality gas stations

Gas station management is about details and innovation. In order to strengthen the daily management of gas stations, we have established a strict incentive and restraint mechanism, insisting on daily inspections, weekly assessments, and monthly evaluations, implementing rewards for the good and punishing the bad, and linking them to personal interests, so that the pay for the fuel is different and the service is good. The poor evaluations are different, the ranking rewards are different, and the abilities are used differently. At work, he advocated setting up a service pacesetter and a sales pacesetter at east and west gas stations each month, with a reward of 200 yuan, which greatly mobilized the enthusiasm of all employees. For those who violate disciplines and rules, we will insist on serious treatment, do not make an example if they are not repeated, and do not engage in habitual violations in strengthening management. In order to further improve the overall quality of employees and adapt to the needs of the economic development situation in the new era, he innovatively implemented a single-month business test and bi-monthly theoretical test for all employees at the station, focusing on oil product operations, safety management, and service. For regular work such as specifications and oil product quantity and quality, employees are required to know and understand 100 questions. A station-wide training assessment is conducted every six months, and hard work on basic skills is regarded as a quality project. At the same time, nine management methods were summarized and refined, including the instant employee training method, the pre-job status adjustment method, and the manager walking management method. It also advocated drawing lots to ask questions during the handover shift every day. Every employee was able to answer every question and often held ten-minute refueling sessions. The on-site operation drills of three steps, six steps for cashiering, and thirteen steps for receiving and unloading oil have enabled the gas station to emerge with a group of outstanding employees who are knowledgeable, disciplined, service-savvy, and knowledgeable about management, effectively improving the comprehensive management of the gas station. level.

Focus on high-quality service and create a warm inn

High-quality service is an eternal creed. Therefore, he has always adhered to the principle of friendly service, thinking about what customers think, being anxious about their needs, and doing his best to provide customers with satisfactory services. In order to start with standardized services, focus on details, and start from the smallest detail, to truly reflect the sincere care of petrochemical people for customers, we also innovatively launched an eight-step method for refueling, that is, facing customers, first lead, second question, third open, fourth add, five wipe, and six lid. Many customers who come to the gas station to refuel praise that this is not only a place for refueling, but also a place where we can enjoy our physical and mental pleasure. On a snowy night in January this year, I was chatting with the driver of a truck that was refueling and learned that the truck was going to Hebei. Because the fuel tank was slow to fill in, some gas station attendants found it too cold and too expensive. Time doesn’t want to fill it up, and refueling multiple times along the way will delay delivery.

After learning about it, he assured the customer that the gas station would ensure a full filling of gas so that the driver could deliver the goods to the destination on time. He stared intently at the oil inlet and constantly adjusted the refueling speed of the oil gun. The entire refueling process lasted for nearly 20 minutes. The customer's face turned red from the cold when he saw it. He held his hand excitedly and said: Sinopec's gas station is so considerate! Thank you so much. In the second half of the year, international oil prices remain high and domestic diesel resources are tight. With the contradiction between supply and demand becoming prominent, how to ensure the use of oil for large-scale national engineering projects without intensifying the contradiction is a task that falls on every refueler. At the gas station, they led all employees to bravely shoulder this responsibility. Facing the hundreds of meters of queues of refueling vehicles every day, and when customers did not understand, complained, or even acted aggressively about the limited refueling, they arranged on the one hand Employees maintain normal refueling order. On the one hand, they always greet customers with smiles and patiently explain the international refined oil situation, allowing customers to understand the difficulties faced by the country and the company, thus avoiding many emergencies.

Focus on integrity and self-discipline, and create a fair and upright image

As the leader of a gas station, I always regard the trust of my superiors and changes in positions as the motivation to do a good job, and put my career first and fame and fortune aside. , adhere to integrity and discipline as daily codes of conduct, actively strengthen the transformation of the world outlook, outlook on life and values, be cautious in words and deeds, keep oneself clean, restrain words and deeds, have pure conduct, always adhere to the principle of fairness and decency in doing things, and always maintain the fine tradition of hard work and spotless integrity. In terms of daily fund management, employee management, oil products entering and exiting the warehouse, etc., we must seek truth from facts, act in accordance with the system, regulations, and rules, and consciously accept the supervision of employees. In his daily work, he always thinks about the unit and strives to minimize expenses and maximize benefits. In order to save gas station funds and eliminate waste, he led relevant personnel to inquire, negotiate, and negotiate prices for every expense and item purchased, ensuring reasonable prices and optimal quality. Over the years, it has saved nearly 100,000 yuan for the station.

As a gas station manager, the first thing you need to do is to be clean, upright, and strong! On weekdays, he takes the lead in setting an example, dares to shout and follow my lead, and influences and drives all employees to work hard for the construction of the gas station. Gongshengmingming, integrity begets authority. Now, all the employees have only one word to describe him: service. In December last year, due to the shortage of oil, a company approached him through an acquaintance and wanted to fill up more than ten company vehicles and gave him a thick stack of red envelopes, but he sternly refused; a distant relative was passing by the gas station. , wanted him to fill up his truck with oil at a cheap price, but he sternly refused; a certain unit offered him help in reselling refined oil and gave him a high rebate, but he sternly refused... I am just a Sinopec employee As an ordinary employee, it is my duty to protect the oil depot for the country and the company. This principle will not be shaken by any favor or interest!

Winter and summer change, but youth and responsibility never change. Dedicate your youth to a small stop on the journey of thousands of miles, and write satisfaction in the hands of passing passengers. This is the style of a Sinopec employee in the new era, and this is the charm of a Communist Youth League member in the new era. Materials on the advanced deeds of outstanding gas station employees 5

1. Management is like "embroidering"

Gas station management is all about details and execution. The "Five Management Innovations" were explored, summarized and refined by her in the process of implementing refined management of gas stations. In the past, gas station oil storage tank manhole covers were made of concrete, which was heavy and difficult to open. Later, steel chute iron plates were used instead, which were bulky and easy to rust, and it was quite laborious to pull and push them. After careful study and careful consideration, we changed it into an aluminum plate stamping mold, which is beautiful and lightweight and can be lifted with one finger. The oil discharge port of the oil storage tank is closed with a pressure ring cover. The lack of control links makes it a risk point for unloading the wrong oil. So she made a fuss about the oil discharge port, adding a hand gate valve, installing a lock, and implementing "one key to open one". Lock" to prevent the occurrence of wrong oil unloading accidents. Once, a gas station employee casually said, "The flange is rusty and it took a lot of effort to open it."

The speaker was unintentional, but the listener was intentional. She welded an umbrella-shaped rainproof cap above the flange, painted it with silver powder, and integrated it with the breather valve vent pipe. In this way, she no longer had to worry about the flange getting rusty in the rain.

Having tasted the benefits of management innovation, she further pondered the details of gas station management. One of the "five ways to use a towel" is that new towels are used first in convenience stores, and when they become old and faded, they are used as rags in the office. They are then used to wipe the business room, equipment, and refueling hoses, and then are finally thrown away. This not only achieves full utilization of items, reduces costs, but also cultivates employees' awareness of thrift. The refueling hose is pulled all over the ground, and it is unsafe and easy to be damaged when people step on the car. After repeated tests, the 6-meter-long hose reel has two and a half turns, and the 9-meter-long hose reel has three and a half turns. The left gun is on the right side, and the right gun is on the left side. , neat and beautiful, standardized and unified, it is known as the "hose snake-shaped coiling method". In this way, she successively summarized and refined nine management methods, including "employee real-time training method", "pre-job status adjustment method", and "manager walking management method", which effectively improved the management level of gas stations.

2. Treat customers like "relatives"

In January 20xx, she was appointed as the manager of Dashiba Gas Station, the company's first women's gas station in Chongqing. At that time, there were six social gas stations within 3 kilometers of the gas station, and the market competition was fierce. She leads employees to offices, factories, mines and construction sites, and actively develops the market. To new customers, she gives business cards, cheers in person, and learns relevant information; to old customers, she calls, sends text messages, sends holiday greetings, and sends birthday wishes. In less than a year, the number of regular customers of Dashiba Gas Station exceeded 200, and the daily sales volume increased from 5 tons to 18 tons. Now it is a well-known model station.

In November 20xx, a construction site needed oil. Due to rain and slippery roads, a few kilometers away from the construction site, the oil tanker got stuck in a mud pit and could not climb out. She walked to the construction site and found an excavator to pull it. In just 5 kilometers, it took more than two hours to break three wire ropes and finally delivered the oil to the construction site. Later I learned that some gas stations were unwilling to deliver gas because of the rain, so I called the gas station with the idea of ??giving it a try. Since then, the construction company has become a regular customer and sincere friend of this gas station. When the gas station built a fire-fighting sand pool, he sent a truck to transport bricks and river sand; when the gas station repaired the ground, he took the initiative to send gravel and cement.

3. Build a gas station like "building a home"

Most of the employees at gas stations are market-oriented workers with active ideas and high mobility. If you want employees to "love the station and feel like home", the gas station must feel like "home". Zhang Hui, a 19-year-old gas station attendant, lives in rural Anhui Province. She left home alone to work in Chongqing, which was very unaccustomed to her. She taught her how to use computers step by step, and took her shopping for clothes and sightseeing on her days off. She dressed her in bright China Petroleum overalls, took photos in front of the oil tanker, in the dormitory, and in the office, and wrote a letter and sent it back to her hometown. Zhang Hui's parents wrote in their reply: "We can rest assured that we will leave our daughter to you and to PetroChina."

There is a re-employed person who has suffered setbacks in his marriage and business. Emotionally irritable. Some people suggested that such people should be returned to the company. She knew his difficulties and understood his mood, took the initiative to approach him, had a heart-to-heart talk with him, helped him modify his ill-fitting work clothes, encouraged him to learn oil knowledge and operating skills, and arranged for him to be a "safety officer." Gradually, he changed, his attitude got better, he became more active in his work, and his service became enthusiastic. What he still says often is: The gas station is my home.

As a gas station manager, she always keeps the welfare of her employees in mind. When employees have difficulties in their family life, she takes the initiative to donate money; when employees have weddings and weddings at home, she enthusiastically prepares them after running around; when employees are sick and hospitalized, she accompanies them for examination and treatment. In the cold winter, she gave everyone a warm handbag; in the hot summer, she gave everyone a bowl of mung bean soup to prevent heatstroke and cool down. As a gas station manager for more than several years, she insisted on spending 100 yuan every month to subsidize the gas station canteen food, and spent a total of more than 5,000 yuan to solve the difficulties of employees. She treats her employees as brothers and sisters, and her employees also treat her as a close friend. They are willing to talk to her if they have anything to say and consult her beforehand.

Normally, everyone doesn't call her "Manager", but affectionately calls her "Sister Hong".

In fact, there are many gas station managers like her in PetroChina, and she is just one of them. Every gas station is a gem flower, and every gas station manager is a "flower protector". They use their blood and sweat, their hard work and wisdom, and their responsibility and loyalty to work hard to promote PetroChina's oil and gas sales! Come on for China to boost domestic demand! ;