5 reports on work summaries for the first half of the year

Report on the work summary of the first half of the year 1

As the leader of the first production team, I conscientiously implement the policies of my superiors. Conscientiously implement the spirit of the two-level workers' congresses, party committees and other meetings. In accordance with the unified arrangements of the team, we adhere to the safety production principle of "safety first, prevention first", and carry out work in accordance with the standard requirements of safety and quality standardization. I have fully completed all the work, and now I will summarize my work in the past few years as follows;

1. Strengthen learning and improve quality

Make full use of the meetings before and after the class, and on Tuesday and every week During the fifth study meeting, we will carefully study the spirit of various documents and understand the general spirit; actively study the work surface operating procedures and job operating procedures to continuously improve our theoretical and cultural level and business operation skills. Timely organize employees to learn and master operating procedures accurately and proficiently, laying a good foundation for safe production.

2. Strengthen management to ensure safe production

Talk about safety in the meeting before the class, check safety during the class, and summarize safety after the class. In terms of safety management, I always grasp the goal , In terms of roof management, employees are strictly required to strengthen support to prevent the roof from falling. During the process of moving racks and shearers cutting coal, employees are reminded at any time to prevent lumps of coal from falling and coal wall fragments from injuring people; in terms of prevention, Strengthen the management of the lower corner to ensure the drainage space in the lower corner; clean up the floating coal in the rear chute in time to ensure reliable ventilation and proper management. Ensure that the drainage pipes, sensors and monitoring lines are intact when pulling the rack; in terms of mechanical and electrical aspects, in order to ensure the integrity of the equipment To ensure the efficiency and high productivity of the working surface, we strictly implement the equipment package mechanism in the management of equipment use, strictly implement the "Electromechanical Equipment Operating Procedures", inspect the equipment in detail before each shift, and handle any problems in a timely manner, and it is strictly prohibited to operate the equipment with disease or overload Operation; in terms of project quality, we strictly abide by project quality standardization to ensure that the working surface meets the requirements of "three levels, two straights, one clean, and two smooth".

3. Strict management and strengthen team building

Pay attention to the quality of pre-class meetings, promptly summarize the problems of the previous class at the meeting, and emphasize the precautions in the work of this class , carefully carry out team accounting, achieve "class clearing and team closing", conscientiously carry out the "three basic construction" work, do a good job in the assessment of employee attendance and work quality, and in accordance with the overall requirements of "creating first-class", within the team members according to safety, Carry out work on quality, behavioral norms, and save expenditure and consumption; actively carry out hidden danger inspections within the team, conduct pre-shift inspections, mid-shift inspections, and post-shift review, implement hidden danger inspections for everyone, and ensure the safety of the work site environment.

4. Shortcomings in work and improvement measures

In the past six months, although my team has achieved results, there are still various problems; for example, my own management level needs to be further improved; During the production process, team members still have a fluke mentality and weak safety awareness; the staff operating skills of team members still cannot meet the needs of district team production, etc.

In the future work, I will overcome the deficiencies in my previous work. As a team leader, I will study harder, improve business theory and management level, further strengthen safety awareness, and make myself a good member of the team. leader. Only in this way can we lead everyone to carefully build a team with high skill levels and strong safety awareness. Make your due contribution to the safety production work of our team and our mine.

Report on the work summary of the first half of the year 2

1. Ideological and political performance, moral quality and professional ethics

Be able to conscientiously implement the party’s basic line, principles and policies, Actively study political theory through newspapers, magazines, and books; abide by laws and regulations, and study legal knowledge seriously; be dedicated to work, have a strong sense of responsibility and professionalism, proactively and conscientiously learn professional knowledge, have a correct work attitude, and be serious and responsible.

2. Specific work

In the past six months, in line with the goal of "doing a better job", I have developed a sense of innovation and actively and successfully completed the following tasks :

1. Seriously do a good job in collecting, editing and sending information on the "Zhangjiakou Agricultural SMS Service Platform";

2. Assist the staff of the mobile company to complete the "Zhangjiakou Agricultural SMS Service Platform" Revision and testing of the "Municipal Agricultural SMS Service Platform";

3. Conscientiously manage the "Agricultural Expert Hotline";

4. Conscientiously make changes to website personnel and wages and report;

5. Complete the website’s monthly labor report on time.

For the smooth progress of the overall work and the coordination of work between departments, in addition to doing my own job, I also actively cooperate with other colleagues to do their work.

3. Work attitude and diligence

Love your own job, be able to treat every job correctly and seriously, devote yourself to work, serve everyone enthusiastically, and conscientiously abide by labor disciplines , make effective use of working time, stick to your position, work overtime when you need to work overtime to complete the work, and ensure that the work can be completed on time.

4. Work quality, performance and contribution

Make a personal work plan before starting the work, complete the work in a prioritized and timely manner, and achieve the expected results. Complete the work with quality and quantity; at the same time, I learned a lot at work and exercised myself. Through unremitting efforts, the work level has made great progress, created a new situation in the work, and made due contributions to the overall and departmental work.

Summarizing the work of the past six months, although there has been certain progress and achievements, there are still deficiencies in some aspects. For example, there are not many creative work ideas, and individual work is not perfect enough, which needs to be improved in future work. In the second half of the year, I will carefully study various policies, rules and regulations, strive to bring ideological awareness and work efficiency to a new level, and make greater and more contributions to the overall development.

Report on the work summary of the first half of the year 3

In 20_, under the leadership of _ , overpayment” reward and penalty mechanism. Relying on the strong performance of the three compression stations, the amount of domestic waste in _ town is controlled below _x tons per day. Before the deadline, the domestic waste removal volume in _month was _x tons. In _month***, _ tons of exposed garbage, _x tons of construction waste, and _ tons of feces were removed.

The work of classifying residents’ domestic waste is on the right track. At present, _ town has _ and _ The number of qualified organic waste collected is _x tons. Continue to improve the renovation and addition of sanitation facilities and equipment. The renovation of the public toilets on Mingdu Road has been completed in the first half of this year. The cost is about _ million yuan. The price of the project is under audit and complies with the government's bidding procedures. The purchase of sanitation cleaning vehicles (_ vehicles) and large dump garbage trucks (_ vehicles) is in progress. The waste bin update was completed in the first half of the year.

Responsibilities for production safety are implemented at all levels with unremitting efforts. The company administration and each department and department signed a safety production target responsibility letter respectively, dividing safety responsibilities into teams and individuals. In _, our company was continuously rated as "_x advanced unit in _ city. On this basis, our company's safe driving leadership group continued to explore effective management measures and experience. At the beginning of the year, it signed a safe driving commitment letter with 35 drivers. Strive to achieve the goal of "zero" safe driving accidents

Based on the work requirements of the district bureau and town government and the role of our own industry in emergency work, our company has established an emergency mechanism for flood prevention, typhoon prevention, and freeze prevention. Previous work experience has established a comprehensive emergency mechanism and a stable emergency team. We will continue to carry out spiritual civilization creation activities in the window industry. This year we will continue to serve the residents well and strive to reduce disturbance or increase the number of employees. Service with a smile, focusing on the service quality of garbage removal, public toilet cleaning, and road sweeping, has raised public satisfaction to a new high.

At the same time, our company's assessment department is high-frequency and wide-ranging. , a multi-mode inspection model is used to conduct patrol inspections of the town's sanitation operations, and implement strict rectifications to achieve good results in long-term management.

Establish an integrity risk prevention and control team to implement integrity measures. In accordance with the requirements of xx, the company actively implements various anti-corruption measures while carrying out business work, and replenishes positive energy in a timely manner, so that the company's integrity can rise and it can develop healthily, orderly and vigorously.

Report on the work summary of the first half of the year 4

Time flies, and I have been working for half a year without knowing it. In my opinion, this is a short but long half year. What is short is the work skills and professional knowledge that I have not had time to master, and time has passed; what is long is that the road to becoming an excellent customer service staff must be very long. After working and studying in the first half of the year, I have become familiar with customer service work. The following is my main work content in the first half of the year.

1. Based on one's own job, be dedicated to one's job.

As a customer service staff, I always insist that "it is not easy to do simple things well." Whenever I encounter complicated and trivial matters, I always do it actively and hard; when my colleagues encounter difficulties and need to take over the shift, I can give up my rest time without complaining, make a good work plan, resolutely obey the company's arrangements, and devote myself wholeheartedly. Work.

2. Study diligently and keep pace with the times.

Theory is the precursor to action. As a customer service staff at the grassroots level, I deeply understand that theoretical study is not only a task, but also a responsibility and a state. In the first half of the year, I persisted in studying diligently, working hard to improve my theoretical level, strengthen my thinking ability, focus on integrating theory with practice, and use practice to train myself.

3. Recognize responsibilities and strengthen learning.

Many people don’t understand customer service work and think it is simple, monotonous, or even boring. It is just about answering the phone, taking notes, and surfing the Internet when there is nothing to do; in fact, it is not the case. To be a qualified and competent employee Customer service personnel need to have relevant professional knowledge, master certain work skills, and have a high degree of consciousness and responsibility for their work, otherwise they will make mistakes and dereliction of duty at work; of course, I did not understand this from the beginning. I realized it, but I only realized it deeply after experiencing various challenges and hardships at work.

4. Pay attention to details and work hard.

I realize the importance of details in my work and life. Because of their "smallness", details often make people feel cumbersome and have no time to take care of them. For work patience, pay more attention to details, strengthen work responsibility and cultivate work enthusiasm; for work patience, pay more attention to details, strengthen work responsibility and cultivate work enthusiasm.

Communicate and learn more with leaders and colleagues, learn from each other's strengths, improve your abilities in all aspects, and keep up with the company's progress. I am very lucky to be able to join this lovely and excellent team of _Customer Service Department. _Customer Service Department's cultural concepts and the working atmosphere of the Customer Service Department have unconsciously infected and pushed me; allowing me to learn at work and grow in learning; and Determine the direction of your efforts. At this moment, my goal is to strive to challenge myself, surpass myself, and make greater progress in the second half of the year!

Report on the work summary of the first half of the year 5

Come to the front office this year Despite the constant replacement of personnel in the department, all employees were still able to overcome difficulties, unite and forge ahead, and successfully complete various reception tasks assigned by the hotel. The following is a summary of this year's work:

1. Strengthening business Training to improve employee quality

As the front office of the hotel, every employee must directly face the guests. The employee's work attitude and service quality reflect the service level and management level of a hotel, so The training of employees is the focus of our work. This year we have formulated detailed training plans for five branches: for the switchboard, we conduct training on language skills for answering telephones; for baggage delivery and storage services at the baggage office; for receptionists Etiquette and courtesy and house sales skills training; especially foreign language training for all front office employees this year, laying a certain foundation for this year's star review review. Only through training can employees further improve their business knowledge and service skills. , in order to better provide guests with quality services.

2. Instill in employees the awareness of "increasing revenue and reducing expenditure, increasing revenue and reducing expenditure" and controlling costs

"Increasing revenue and reducing expenditure, increasing revenue and reducing expenditure" is the unwavering pursuit of every enterprise. The front office department Employees actively responded to the hotel's call, carried out conservation and expenditure-saving activities, and controlled costs.

In order to save costs, the front office purchased plastic baskets to hold the team's keys, reducing the use of key bags and room cards, saving the hotel money; the business center used expired reports to print draft paper; and urged hotel employees to save money. Water and electricity; control office supplies and make good use of every piece of paper and every pen. Through these controls, the front office department can make its due contribution to the hotel's revenue generation.

3. Strengthen the sales awareness and sales skills of employees and increase the occupancy rate

The front office department actively promotes the sales of individual guest rooms according to market conditions. This year, the hotel has launched a series of Room promotion plans such as fan rooms, points cards, vouchers, thousand-yuan cards and other promotional activities. The receptionist flexibly controls the room price according to the hotel's preferential policies and the market conditions and occupancy conditions of the day. Individual guests at the front desk have obvious benefits. Increase, the occupancy rate has increased, the receptionist emphasized: "As long as the guests come to the front desk, we must try our best to let the guests stay" to strive for more occupancy rates.

4. Pay attention to the coordination between various departments

The hotel is like a big family. Friction will inevitably occur between departments at work. The quality of coordination depends on the work. Lieutenant General was greatly affected. The front office department is the central department of the entire hotel. It has a close working relationship with the catering, sales, guest room and other departments. If there is a problem, we can proactively coordinate and solve it with the department to avoid the deterioration of the matter, because everyone ***The same purpose is for the hotel. If it is not solved and handled well, it will have a certain negative impact on the hotel.

The new year has begun. All front office staff will provide guests with the best quality services with a new spirit and practical actions, and implement the purpose of "guests first, service first".