Teahouse service slogan

As a restaurant or restaurant, it is necessary to have a clear management goal before opening or before a group of new employees take up their posts. In order to achieve this goal, it is necessary to train employees. Make an outline first: Lesson 1: First, each employee introduces himself, including his name, hometown, position and hobbies, so as to enhance the understanding among employees. Lesson 2: Understand the company's rules and regulations, management structure and the basic product features of this restaurant, and explain the employee benefits. Lesson 3: gfd of employees, basic polite expressions of floor service. Lesson 4: Five requirements of catering service and operating procedures of restaurant waiters. Lesson 5: Standardize polite expressions and operational procedures. Lesson 6: Floor reception process (detailed explanation) Lesson 7: Understand wine, price and pouring method, and basically understand remy martin cognac, Hennessy and whisky. Lesson 8: The preparation of pre-meal cooking, the main materials and other ingredients of pre-meal cooking, and the service skills that senior waiters should master. Lesson 9: How to make famous tea. Lesson 10: Service Procedures and Preparations for Large Banquets. Lesson 11: How to be an excellent waiter. Lesson 12: Detailed procedures of lobby service. Employee gfd: 1. The dress of employees is an important part of hotel etiquette. In a modern and fashionable vocabulary, it is called employee image improvement. Employees' work clothes will enhance the image of the hotel. Therefore, the basic requirement of employees' dress is "neatness". Clean and tidy clothes reflect the mental outlook of employees and the strictness of hotel service. If they dress untidily, they will damage the image of the hotel. 2. In addition to dressing neatly, hair must be combed neatly, shoes must be polished, hands must be washed, nails must be repaired neatly, and female employees must wear light makeup, no heavy makeup, no jewels, and no excessive jewelry. 3. Employees are not allowed to chat at will during working hours, not to tremble and walk straight, and not to cross their hands on their chests or put them in their pockets. In the service, they should "walk lightly, talk lightly and act lightly". 4. Treat people with courtesy, treat people with courtesy, which is the key to good hotel service. Employees should smile at the guests and use polite language. Politeness does not involve any fees. Politeness will bring more benefits, and politeness is to make friends.