Summary of community convenience service projects

Summary of community convenience service projects

Summary of community convenience service projects. Time is an arrow. It comes and goes quickly. A period of work has come to an end. Looking back on the work of the past period, we have gained. Quite a lot, it’s time to write a work summary. The following is a summary of community convenience service projects. Come and take a look. Community convenience service project summary 1

In 20XX, the convenience service center was the correct one for the town party committee and government. Under the leadership and under the specific guidance of the County Government Service Center, with the goals of transforming functions, optimizing services, facilitating the masses, and improving work efficiency, the following work has been solidly carried out:

1. Abide by rules and laws, and stick to their posts .

The staff of the convenience service center strictly follow the system, act impartially, and never shirk their duties. The convenience agencies in each village (community) handle daily affairs for the masses in strict accordance with the system requirements. Strict attendance system and strict work discipline requirements. In the past six months, the county Commission for Discipline Inspection has issued monthly administrative performance reports. It has been found that our town’s convenience centers have not opened their doors, employees have not arrived at work, and they have not done anything unrelated to work during working hours.

2. Strengthen learning and continuously improve service quality.

The staff of the convenience service center carefully studied the service procedures and relevant laws and regulations, adhered to the first-inquiry responsibility system and the time-limited processing system, listened humbly to the opinions of the masses, constantly improved relevant systems, constantly improved working methods, and transformed Work style, service quality and efficiency have been continuously improved. For people who are emotional due to lack of understanding of the situation or misunderstanding, the staff actively explain and assist in handling the work. In the past six months, there has been no quarrel between staff and the public at the convenience service center, causing adverse effects.

3. Serve the people and provide fast services

Adhere to the purpose of serving the people pragmatically, convenience and efficiency, and focus on optimizing services to meet the needs of customers conveniently and quickly. meet the needs of the masses. Currently, there are four windows including family planning, labor insurance, construction management, and civil affairs. After the settled departments centralized their offices, it became more convenient for the masses to do things. The masses were very satisfied and responded well. The staff at each service window work seriously and serve the people enthusiastically. In the past six months, the civil affairs window has received 23 consultations from the masses, reported 26 people for medical assistance, completed "measured services" for 68 people in people's livelihood projects, and updated the five guarantee accounts for more than 120 households; the construction management window has received 30 consultations from the masses to handle real estate certificates and house repair procedures. More than 22 households have applied for real estate certificates; the labor insurance window has received more than 120 consultations from the masses, more than 180 new rural pension insurances, and more than 2,300 new rural insurance certifications; the family planning window has received more than 70 consultations from the masses, and the application for single-child parents has been honored 61 people received certificates, 62 people received maternity service certificates, 300 administrative seals were stamped, and more than 2,000 copies of promotional materials were distributed.

4. Complete the task conscientiously according to the county target assessment.

Each window has a convenient service management and evaluation system every month, inputs statistical information into the "center" information management system in a timely manner, and seriously treats and completes the people who need to handle cases, so as to achieve an average settlement rate and satisfaction rate. up to 100%. In the past six months, our town’s convenience service center has scored 100 points in the monthly county target assessment.

5. Existing problems.

The function of the window is limited, and sometimes one thing cannot be completed thoroughly, thus affecting the mood of the people working.

Due to the work needs of the office, the personnel in the AB position of some windows are not on duty, resulting in the window being vacant.

6. Next step work plan

First, strengthen the construction of the central team. Strengthen study, stick to their posts, and build a team that enthusiastically serves the people and satisfies them. The second is to do a good job in publicity. We need to use various forms of publicity to let the masses realize that the center is indeed good and convenient for the people. Publicity materials from various departments are distributed at each window to let the public better understand relevant policies. The third is to do a good job in reporting information and completing information tasks. Summary of community convenience service projects 2

In order to fully implement the Scientific Outlook on Development, improve the service level of community convenience and benefit service centers, and strengthen the service capabilities of grassroots organizations. Our community adheres to the principle of convenience and benefiting the people, and aims to facilitate the people to do things. It adjusts measures to local conditions and based on reality, integrates various resources, promotes the improvement of grassroots public service and social management capabilities, gives full play to the role of party organizations, and better Meet the needs of the masses. Provide high-quality and convenient services to the public.

On the one hand, the community sets up a convenience service agency, and the person in charge is concurrently served by the main person in charge of the community, who is specifically responsible for the daily management, supervision and assessment, and overall coordination of the convenience service agency.

On the other hand, based on the actual situation and the wishes and needs of community residents, our community actively creates a community party-building model with the characteristics of this community, creates characteristic party building, and serves the majority of residents. With party building as the leader, serving the people as the center, and people's satisfaction as the standard, we should reform various managements of the community and improve the service functions of the community. Pay attention to cultural construction and sports construction. With the goal of creating a cultural community, culture promotes harmony, promotes the relationship between the party and the masses, and uses cultural activities as a carrier to bring the relationship between party members and the masses closer through various activities.

At the same time, we guide grassroots party organizations and party members to fulfill their purpose and make selfless contributions by carrying out activities such as volunteer services, service commitments, pairing assistance of party members, party members maintaining stability, and resolving conflicts. Actively serve community residents, promote scientific and harmonious development, and achieve the purpose of pioneering and excellence activities.

For the subsistence allowance families in the jurisdiction, on the one hand, our community visits the subsistence allowance families during holidays, and on the other hand, we set up public welfare positions in community security patrols, family planning, public welfare labor and cultural promotion, etc. , select people living on minimum living allowances to participate in community work, so that they can play an active role in community construction. In normal times, community workers will regularly visit families receiving subsistence allowances to understand their actual difficulties and needs, keep abreast of changes in their income, and ensure that the payment of subsistence allowances is increased, decreased, or stopped in a timely manner.

Regarding disability services, our community staff actively help qualified disabled people apply for urban subsistence allowance assistance to solve the daily basic life of disabled families. On the other hand, the community provides them with free consultation services on the Disability Protection Act and actively publicizes relevant regulations and preferential policies to them.

With the trend of population aging, the number of elderly people in our jurisdiction is also increasing year by year. How to provide high-quality and convenient services for the elderly is also an important part of our community work. Guangming Community uses community resources, such as table tennis rooms, community activity rooms, library reading rooms and other activity rooms, to carry out various cultural and sports activities that are beneficial to the health of the elderly. It has been well received by the majority of elderly residents.

For the empty-nest elderly, community workers are responsible for the elderly within their coverage area, actively communicate with them during household surveys, understand their needs, and use actions to truly provide for the elderly. When you are old, you have medicine, when you are old, you are taught, when you are old, you are learning, when you are old, you are doing something, and when you are old, you are happy. A series of services for the elderly carried out by the community have improved the quality of life of the elderly in the area and actively helped them enjoy their old age.

In order to cooperate with the city's sanitation work, our community uses the opportunity of sanitation to eliminate the impact and damage of small street advertisements on the city's appearance and environment, and restore the clean and tidy face of the city. We also use The low-income households use their monthly public welfare work time to clean up the area within their jurisdiction.

In short, in the spirit of the instructions of the Municipal Party Committee, the Municipal Government, the District Party Committee and the District Government, and with the leadership and support of the Shuangshan Street Party Working Committee and Office, through hard work, the community has created a service-oriented community work Certain achievements have been achieved. In the future, we will work hard to meet the needs of residents in accordance with the requirements of governments at all levels, work actively and conscientiously, and build our Guangming Community into a community with "more developed economy, more complete democracy, more advanced science and education, more prosperous culture, more harmonious society, and more people-friendly society". A new type of harmonious service-oriented community for a more prosperous life. Summary of Community Convenience Service Projects 3

Our county is a typical mountainous county, with scattered crowd gathering points. In particular, the cost of farmers going to cities or towns for services is high. In addition, there are original village-level convenience services. The center failed to play its due role due to factors such as poor collective economy at the village level, low remuneration for village cadres, and relatively single service content. Now that the government is vigorously advocating the construction of township and village-level convenience centers, our county has also responded to the government's call and established a "don't ask for funds from the government, don't increase the burden on farmers, invest profits in charity, and have the courage to assume social responsibilities" A public welfare service organization - a convenience service center, achieves the ultimate platform construction, maximum sharing of resources, public channels, reduced operating costs, lightened government funds and work pressure, and achieves "the center supports the center."

With the establishment of the Convenience Service Center, our relevant staff have also undergone training and learning. After this training, I have a deeper understanding of this project, and my service awareness has also been strengthened and more determined. My own attitude and determination towards this position.

1. Adhere to the "Three Alwayss" to seek benefits for the people

(1) Focus on serving the people and always establish a sense of service

We must always "Improving service levels and improving work efficiency" and realizing "civil affairs do not leave the village and village affairs do not leave the township (town)" are the principles and goals of our work. We go deep into the masses to understand what they are thinking, hoping for and needing. Wait, do not put on airs, lose face, insist on "no holidays, all-weather working hours" and "face-to-face, zero-distance service", and do good things for the people and solve good problems.

(2) Taking serving the people as the carrier, always doing a good job in improving people’s livelihood

With the development of society and the improvement of living standards, people’s interest in business The demand for services is also growing, and the willingness to popularize informatization is getting stronger and stronger. For this reason, we also strongly recommend the construction of rural informatization: create and promote rural e-government, establish an information platform for rural mutual assistance; increase People's livelihood security: helping villagers build houses, caring for vulnerable people on minimum living allowances, implementing comprehensive improvement of environmental sanitation, etc. We will implement these tasks into practical actions and strive to improve people's livelihood.

(3) Based on serving the people, we should always do a good job in relieving people's difficulties

Our convenience service center should create a new marketing concept of "service first, business second", and integrate the people's daily life into Put the needs first, strictly adhere to the principle of "being patient, caring and enthusiastic", effectively solve problems for the people, realize the people's desire to "ask for help", and establish a guarantee for the people's stable life.

2. Adhere to “serving the people” and be willing to contribute

As a staff member who serves the people and has close contact with the people, I deeply understand that the people are our foundation and our We must always serve the people as the purpose and motivation of our work, and we must always put the interests of the people first. In my future work, I will continue to learn, work hard, and spur myself on. I will strictly take "serving the people and seeking benefits for the people" as my working principle, and insist on integrating into the people, thinking about what the people think, and caring about the people. We must help the people solve their problems so that they can live and work without worries, and resolutely resist the attitude of doing superficial work for personal interests and reputation. We must implement practical actions and use our abilities and powers to serve the people. Seek welfare.