Enterprise Management Specialist Enterprise Management Department

Analysis of the prospects of business management:

Business management is a popular major nowadays and has its place in various industries and enterprises. After entering a company, most graduates majoring in business management will start as employees in a department, gradually accumulate experience, establish contacts, become familiar with the working environment and workflow, and then combine their professional knowledge to move closer to management. From business management, to project management, to the management of the overall work of the department, graduates of the business management major can realize their professional value through such a "line" and create a relatively concentrated experience in a coherent work experience. core competitiveness.

Basic requirements for management positions

1. Nature of the position of department business manager: Responsible for the business contact, stability and expansion of the department Responsibilities: 1. Plan and arrange promotion plans for business work; 2. Coordinate the team to effectively implement the business promotion plan; 3. Communicate with customers and complete sales tasks; 4. Follow up and maintain customer relationships.

Job requirements: 1. College degree or above, more than two years of industry experience; 2. Understand the sales business and be able to independently plan the promotion and sales process of a business; 3. Have work perseverance and resilience, Able to withstand greater work pressure; 4. Have strong business management capabilities and good customer communication skills.

2. Nature of the business manager position: Planning, progress and development of department business Responsibilities: 1. Collect rich market information and integrate various information resources; 2. Team management and effective coordination to achieve maximum productivity ; 3. Plan business promotion, follow up on market demand, and explore unfamiliar markets; 4. Maintain good customer relationships and keep customer sources stable. Job requirements: 1. College degree or above, more than three years of industry experience; 2. Familiar with the industry sales market, able to independently operate department business processes; 3. Have work perseverance and resilience, and be able to withstand greater work pressure; 4. Have strong business management capabilities and good customer communication skills.

3. The nature of the department manager’s position: all affairs of the entire department, coordinating the mutual cooperation of branch work Responsibilities: 1. Coordinate the cooperation of different tasks within the department; 2. Coordinate and supervise the development of the main work of the department; 3. Develop new information resources and human resources; 4. Maintain steady improvement in departmental productivity.

Job requirements: 1. Bachelor degree or above, more than five years of relevant industry experience, and more than three years of management experience; 2. Coordination of internal and external relationships within the department, and capable of daily management of the department; 3. Have Work perseverance and resilience, able to withstand greater work pressure; 4. Good at collecting industry information and market information, and integrating information to create benefits; 5. Have a strong team spirit and be able to communicate effectively and solve problems.

Enterprise management is a concrete work that combines science, practice and humanity. The content it covers is quite broad. It requires various departments within the enterprise to hierarchize and achieve a process of quantification and refinement. At the same time, it depends on the establishment of the entire framework structure of the enterprise and the execution capabilities of each functional department. Here, we will explain how to introduce and implement the modern corporate management model and how to establish a process that can be effectively implemented according to the current development status of the enterprise.

The modern corporate management model has gradually implemented the "five-carriage" management system in many small and medium-sized enterprises, and gradually improved it based on the actual situation and development direction of the enterprise. Generally speaking, there are five major elements: organizational management, personnel management, production management, financial management, and marketing management.

1. Organizational management:

In this management content, an organizational structure suitable for the overall operation of the enterprise will be established (see the enterprise organization chart). The above enterprise organizational structure can enable the enterprise to achieve clear division of labor and clear responsibilities among departments in management.

Here we will formulate and implement an "Organization and Management System" suitable for the overall planning of the enterprise. That is, department job functions and job responsibilities. The specific workflow is explained in the following description.

1. Formulate and implement the work functions of each department of the enterprise. Mainly the work scope and responsibilities of the department.

2. Formulate and implement the job responsibilities of each position in the enterprise. It mainly focuses on the actual work goals and responsibilities of each position, establishing the first responsible person, and implementing the first-question system and the 80:20 principle.

2. Personnel Management:

Here we will formulate and implement a "Personnel Management System" suitable for the overall planning of the enterprise. Mainly the establishment of various rules and regulations of the enterprise.

Its content mainly starts from many aspects such as personnel selection and recruitment, personnel training, personnel adjustment management, personnel assessment and evaluation, employee motivation, employee attendance management and personnel file management. There are rules and laws to follow in the process of enterprise management.

3. Production Management:

Here we will formulate and implement a "Production Management System" suitable for the overall planning of the enterprise. The main ones are the establishment of the production process, the establishment of quality control points for each process (the quality inspection department conducts the internal control process of various indicators in the production process), the service awareness of the process, the realization of a level-by-level responsibility system, and the linkage of personal interests and quantitative indicators. Reduce cost consumption and process errors, and reduce the incidence of substandard products and scraps. At the same time, we formulate job responsibilities for process operating procedures at all levels (production system employee labor discipline, process discipline, quality standards, etc. (scoring system)).

4. Financial Management:

Here we will formulate and implement a "Financial Management System" suitable for the overall planning of the enterprise, mainly for enterprise cost accounting, capital turnover, approval procedures, etc. Regulation.

5. Marketing management:

Marketing plays a very prominent role in modern enterprise operations and requires both operations and sales to be completed. Its substantive work requires innovation, development, and pragmatic ideas to complete. Specific instructions are set out below.

The above aspects are the overall outline of enterprise management. It is crucial to effectively implement and implement it, otherwise it can only be just talk on paper.

6. Explanation of substantive issues for relevant departments and personnel of the organization:

(1) Office:

1. Security: for outsiders For preliminary reception and registration work, it is necessary to establish communication with the office staff in advance before accepting. Sending, receiving and uploading external files. Supervision of employee access. Vehicle entry and exit inspection and registration. Inspection and reporting of factory safety, four preventions, environment, facilities, lighting, construction, etc.

2. Canteen: food standards, hygiene, inspection and cost accounting of purchased property. Issues such as management and arrangement of dining personnel. Less waste.

3. Dormitory: management of accommodation personnel (especially the placement of foreigners). Environmental hygiene and property management issues.

4. Foreign affairs: handle or report directly.

5. Health, environment and facilities: Use the "shared area plan" to determine the division of responsibilities. At the same time, you can use "on-site management inspection" to find and solve problems, and summarize the situation for the week, month, quarter, and year.

6. Labor insurance and welfare: Labor insurance is managed in regular fixed amounts or renewed over a long period of time to prevent arbitrariness.

7. Vehicles: driving records and fuel consumption per 100 kilometers or a large lump sum system.

(2) Human resources:

1. Recruitment: The heads of each department of the enterprise will report the recruitment positions, determine the recruitment standards and conditions for the positions, and organize the interview process.

Process: Release the recruitment position → Fill in the recruiter selection form → Selection → Notification → Interview or written test or actual operation of job skills (provide relevant qualification documents) → Introduce the company profile and relevant management documents and regulations → Review →Trial or recruitment→Introduction to company personnel

2. Training: mainly in terms of job skills, abilities, and qualities. Corporate management system and corporate culture. Use the form of meetings, visits or training (determine the agenda). Authenticity is emphasized in the training, and talents are recruited, selected, promoted and reserved in the form of test questions. Special positions should be trained regularly (accountants, electricians, technicians, computers, etc.).

3. Labor and management: mainly the implementation and approval of the attendance system.

Process: sign-in (time of entry and exit, recovery) → guard supervision → supervisor review → report to the competent department → review by the first responsible person → report → approval → report → issuance.

4. Performance: daily work assessment and year-end evaluation. Determine the best employees, outstanding employees, and advanced employees (employees with special contributions are necessary). It covers daily reward and punishment document basis. Take the form of proportional distribution, differential election or quota.

5. Files: Create department codes → file ledgers → input → output → borrowing vouchers and other procedures.

6. Rewards and penalties: According to the national laws and regulations on labor and employment, the relevant provisions of the enterprise's "Personnel Management System" will be implemented.

(3) Description of corporate text synthesis and ISO9001:2000 quality management system certification:

1. Corporate text synthesis: format, content, archiving and confidentiality issues of sent and received documents .

2. The internal and annual audits of ISO9001:2000 quality management system certification are very complicated.

(4) Procurement:

Determine the location and price, implement the procurement plan and submit it for approval, achieve high quality and low price (compare with three companies), and prevent the phenomenon of buying high and selling low. It involves issues such as reasonable procurement, price, funds, invoices, etc. Approval and storage by the financial department and acceptance by the use department.

7. Production Department:

(1) Each workshop: Workshop director responsibility system. Evaluate employees' labor discipline, work ability, and work efficiency. Complete work plan. Supervise product quality, safety, performance appraisal, etc., arrange production, and summarize the situations involved (morning meeting). Strengthen the effective implementation and control of process flow and quality control points.

(2) Equipment power: Ensure the normal and reasonable operation of equipment power. Repair the old and reuse the old. Detect and deal with safety hazards in the production process. Actively cooperate in the "on-site management inspection". Ensure qualified delivery of production, installation, repair reports, maintenance plans and project implementation. In short, it is the service department.

(3) Boiler: Regarding major, medium and minor repair work and ensuring normal production, it belongs to the equipment power. Especially for the overall operation of the boiler (induced air, blast, dust removal, coal quality, softened water quality, etc.), heating in winter, work records should be kept, and problems such as running, popping, dripping, and leaking should be dealt with.

(4) Custody: The division of responsibilities and departmental ownership of this department need to be established. Safekeeping is very important. It should be implemented in accordance with the requirements of ISO9001:2000 quality management system certification, and the identification and integrity rate of finished products and semi-finished products should be done well, the establishment of accounts and the actual inventory of inventory should be done to prevent backlog and waste. Improve the procedures for receiving, borrowing, usage, and warehousing and warehousing step by step, as well as the reasonable coordination of finance and production.

8. Quality Inspection Department: The Quality Inspection Department is a key department that ensures the entire process operation and finished products and semi-finished products. Department functions should be improved. It depends on whether the product can guarantee the production of qualified products and the occurrence of substandard products. Quality inspection personnel work closely with the production workshop to improve process operating procedures so that "unqualified semi-finished products are not transferred to the next process, and unqualified products are considered waste products. Each quality control point has laboratory standards and Based on this, we implement it step by step to ensure the accuracy of the product process by testing the laboratory indicators.

(1) Laboratory: Strictly control (in tabular form) each quality control point and quality standard, and at the same time monitor the quality control points and quality standards. ISO9001:2000 quality management system certification has good execution capabilities.

(2) Measurement: Responsible for the accuracy of various measurement tools and control of the raw material ratio of the product.

(3) Technology: Improve product qualification rate and yield rate, improve process flow and technical standards, strengthen learning, and reduce consumption costs

9. Explanation of marketing work issues:

Enterprise marketing can be said to be the key to the survival and development of an enterprise. With the increasingly cruel market competition, all departments and work in the enterprise should be carried out closely around the enterprise's marketing work. Any behavior is empty talk, so the work of the company, except for marketing, is ancillary and service-oriented. Marketing work cannot be achieved through simple textual explanations. It needs to be completed with innovative, pragmatic, and developmental attitudes and ideas. . Marketing work requires operations and sales. Operations is a planning process, and sales is an execution process. They are complementary to each other.

A good plan is required when introducing any product into the market. The basis of the plan comes from market research with a keen and scientific vision. To be able to sell the product well requires product positioning, market positioning, solution positioning, customer service positioning, price positioning, market support positioning, and personnel. Positioning, positioning of techniques, etc. It is quite difficult to have a full understanding of the homogeneous products and competing product markets, and to highlight the product’s selling points and market demands, especially in building a network for the product market. . The current market is also gradually moving towards channel construction and terminal construction.

(1) International market: Increase market share and minimize risks based on understanding the situation. Because market operation is not a question of how much capital is invested, but a question of risk. If the risk can be avoided to the point where it is controllable, no matter how large the market capital is, you can invest. On the contrary, no matter how high the profit is, don't implement it even if there is a penny of risk.

(2) Domestic market:

1. Selection of sales talents, establishment of market network and enterprise regional authorization issues.

2. Innovation in marketing ideas. Thoughts determine the way out.

Among them: Innovation in sales methods: Unrelated market networks can realize network establishment of related products (for example, the sales of feed can rely on veterinary drugs and slaughter. The sales of chemical fertilizers can rely on the postal network)

Innovation in customer search methods: telephone communication, Internet, exhibitions, etc.

Innovation in product selling point demands: Solve customer concerns and focus to promote sales and improve process technology.

Cyclic innovation in product procurement: attacking the market weaknesses of other competing products, plundering resources, joining forces with powerful forces, etc.

(3) Customer Service Center: Fully authorized to serve marketing work. Management of major customer files, communication and negotiation with customers, sales contracts, orders, product specifications, models, price negotiations, displays and business correspondence, formulation and implementation of sales plans, warehousing arrangements and coordination, training and assessment of marketing personnel , management, etc.

10. Finance Department: Strictly abide by the "Financial Management System".

11. Some explanations on several prominent issues in corporate management:

(1) Corporate meetings: The purpose of corporate meetings is to summarize the weekly, monthly and quarterly results , year's work situation. Carry forward achievements and correct mistakes.

1. Determination of time: seriousness of time and participants.

2. Agenda of the meeting: work report (what you have done during a period of time, what to do, and how to do it). Discuss and resolve outstanding issues. The deployment of work and the notification of task completion will be issued by issuing documents.

3. The seating arrangement of the meeting and the communication of the spirit of the meeting.

(2) The division of labor among various departments, positions and personnel of the enterprise.

Practice fixed positions, personnel and wages. Clarify the sense of responsibility and scope of work in corporate management documents, so that everyone can make the best use of their talents and perform their duties (when necessary, reduce staff to increase efficiency and merge departments). Implement a first-question system for problems that arise at work. Reporting and handling should not be carried out beyond the next level. Responsibilities for the incompetent are strengthened. Those who are capable are promoted, those who are mediocre are demoted, and those who are mediocre are removed. Competitive recruitment (methods of appointment letter and job performance salary).

(3) Measures to reduce work errors, reduce cost consumption, and motivate employees to work.

1. Implement the post-first question system and the 80:20 principle.

2. Implement a lump sum system for production and sales plans, and wages and benefits are linked to the completion of the plan.

3. Promote marketing ideas to all departments and positions of corporate management to achieve the ideological policy of all-employee marketing.

(4) Corporate culture:

1. Implementation of corporate image project. Successfully introduced and implemented modern enterprise VI and CI identification systems.

2. Relevant regulations to enrich employees’ cultural life and welfare benefits.

3. Continuously strengthen employees’ love for their work, dedication, and compliance with rules and disciplines.

4. Improve employees’ learning awareness.

(5) Issues regarding recruitment, appointment and reserve of enterprise human resources.

Human resources issues are becoming more and more important in the development of enterprises. The rapid development of many enterprises comes from the outstanding performance of human resources work. There are many talents in the enterprise who have outstanding performance in their positions and need to move to leadership positions. Recruitment is important, but the cultivation of internal talents is also very necessary. The right time, the right place, the right people. The issue of "humanity" is not simply a matter of employee work coordination, but more importantly, a matter of discovering talent capabilities and innovating talent concepts.