What qualities do bank employees need to possess?

Qualities that bank employees should possess

Moral consciousness?

Morality is a person’s soul and the pillar that supports personality, which modern bank employees must possess Personal quality should be moral consciousness. If the sky is healthy, a gentleman will strive to strengthen himself; if the terrain is weak, a gentleman will be virtuous. This phrase expresses the national spirit and ideological and moral principles of the Chinese nation, and is also the ideological quality and moral sentiment that bank employees must possess. Therefore, bank employees should take "morality" as the key link, emphasize moral governance, cultivate moral bodies, and build moral souls, and regard a high degree of moral consciousness, strict moral introspection, and unremitting moral persistence as the first priority in dealing with people. ?

Modern business operations require a spirit of cooperation, and bank employees need a collaborative attitude. There is a division of labor and mutual constraints between majors and positions, but they are also mutually conditioned, interdependent, and complementary to each other. Coordination and cooperation at work and mutual linkage in operations will make employees and the company truly one in the cause, the same in the interests, and the same in destiny, and will bring broader development space to the bank. ?

Being fair and upright, acting in accordance with principles, operating according to procedures, putting "public service" first, being public-minded, seeking public interests and impartiality are what bank employees should strive to achieve. ? At the same time, we must dare to deny ourselves, face ourselves, admit our own shortcomings, correct deviations, amend ourselves, develop ourselves, improve ourselves, and do a good job of self-regulation in denying ourselves. We must accept different opinions and criticism from different angles. We must see the gaps and shortcomings in criticism, and then pursue excellence, strive for self-improvement, and never give up.

Responsibility awareness

As the core of modern economy, finance plays an important role in supporting economic development, guiding the rational allocation of social resources and the overall direction of social economy. It is the unshirkable responsibility of banks to deeply participate in social and economic development and give full play to the leverage role of finance in promoting economic development. This is also the responsibility of bank employees. Bank employees must clearly understand the responsibilities they shoulder. ? Responsibility requires you, no matter what position you are in, to be extremely responsible for your career, devote all your energy to your work, and strive to make extraordinary contributions in ordinary positions.

Responsibility requires you to think rationally, operate rationally, and grasp the pulse of the market rationally. With a mature and healthy development concept, you must act realistically within your capabilities, develop effectively, and develop sustainably.

Responsibility requires you to be responsible for customers, the collective, and yourself, start from yourself, start from now, start from scratch, with a prudent and pragmatic attitude and rigorous style Treat every business, every procedure, every link, every pass, every inspection, and every trivial matter. A match is enough to destroy a forest, a prescription is enough to decide a person's fate, and an inadvertent detail may lead to failure and all efforts being wasted. Many low-level mistakes, including some important safety accidents that should not have happened, are just missing that... It takes a little bit of responsibility.

Responsibility also means that you are responsible for the consequences of your actions, regardless of whether you are willing to see them or whether you can afford them, so before making considerations and actions, You must take into account the worst possible outcome, and you must also ask yourself whether you can afford this outcome, so you must do the right thing and do things right.

Integrity concept?

Banks are essentially credit intermediaries that rely on credit to buy and sell currency. Therefore, integrity is the lifeline of banks. The principle of good faith is also known as the "imperial principle". The reason why it is called the imperial principle is because its status is supreme and incomparable. As an employee of a bank and a direct operator of financial products, you must first be an honest and trustworthy person. The world's greatest salesman Joe. Girard has a wise saying: The only product you sell in your life is yourself. Only when people recognize you, will they recognize your product. It can be seen that personal reputation plays a vital role in business operations. Integrity is like the cornerstone of a building. If the cornerstone collapses, the building will cease to exist.

Therefore, bank employees must be based on "trust", establish faith, establish convictions, and keep promises, integrate the concept of integrity into the business philosophy, run it through business development, display it in daily interactions, and regard maintaining integrity as their unremitting pursuit .

Enterprising spirit

The pace of social development is accelerating day by day, and the cause of socialism is advancing by leaps and bounds. As an important social industry sector, banks can only truly exert their influence by keeping in tune with this rhythm of progress. due role. If bank employees are inattentive, stick to the past, stick to the old routine, and cannot feel the rapid progress of society, they are bound to be eliminated by history. The banking industry that keeps pace with the times requires employees to follow up quickly, always maintain an enterprising spirit, and achieve synchronization with social development. ? The spirit of enterprising means taking "progress" as the ambition, thinking about forging ahead, striving for progress, and striving for advancement. It means being down-to-earth, basing oneself on oneself, being unwilling to accept the status quo, pursuing better, and daring to break through. It means having goals in mind, working hard, never looking back, and never slacking off. , that is, you won’t regret hearing about being ruined, you won’t be happy when hearing about praise, and you will be cautious as before. In a word, enterprising spirit is to always maintain such a strong energy, such a high-spirited and enterprising mental state.

Learning ability

Lenin once said: "We must set ourselves such a task: the first is to learn, the second is to learn, and the third is to learn." Banks and their employees in the center of modern economic development should have more learning requirements, learning spirit, and learning ability, because we are in an era of knowledge innovation and lifelong learning, with dizzying knowledge updates, financial products, financial Services are changing with each passing day. Only by complying with the new requirements of the development of productive forces, taking "learning" as the core, teaching style, drilling knowledge, increasing knowledge, and treating learning as an ideological realm, a spiritual pursuit, and a way of life, can we achieve work-based learning. , learn to work, live to learn, learn to live, keep learning, take the initiative to learn, lifelong learning, apply what you learn, enhance learning ability, and embark on a healthy road of self-learning, self-change, self-transcendence, and self-development, in order to Acquire new knowledge, possess new theories, expand new horizons, broaden new thinking, master new skills, develop new abilities, adapt to new situations, meet new tasks, meet new requirements, solve new problems, achieve new breakthroughs, and keep up with the new era. Only by creating new achievements can we avoid the embarrassment of "exhausting talents", fundamentally eliminate "skill panic", avoid the bad luck of being eliminated, and improve our ability to make contributions based on our own duties and control the market economy.

Service concept

With the continuous deepening of economic and financial reforms, the past relationship between banks and customers with asymmetric information and unequal status has undergone profound changes. The relationship between the two has returned to its original meaning, and both parties can talk and exchange on an equal footing, realizing a new type of bank-enterprise relationship under the legal system of market economy. In fact, no matter what kind of economic system and economic system, the position and image that society assigns to banks in social industries is the word "service". Therefore, the basic concept and basic practice of banks is service, and service is the connection between banks. Bridges and links between socio-economic sectors. As the implementers of the bank's provision of financial services to the society, bank employees must obey the bank's service concept in their speech and behavior, firmly establish customer awareness, adhere to the service purpose, and always take it as their job to enhance service concepts, optimize service quality, improve service attitude, and improve service efficiency. Focus on the key points. Only by taking "service" as our bounden duty, providing enthusiastic, civilized, sincere and standardized services, thinking about what customers think and worrying about their needs, effectively improving service functions, supporting customers to invigorate operations and improve efficiency, can we achieve a win-win situation for both banks and enterprises. , can the bank win more high-quality customers. ?

Dedication character

Banks have many branches, few people and many things to do, many clues, heavy tasks, great responsibilities, and many temporary situations. If you just stay on the step-by-step daily processing, it will be very difficult. It is difficult to guarantee the successful realization of various operation and management objectives, which requires the sincere efforts and dedication of bank employees.

Dedication means: understanding the general situation and taking into account the overall situation; Dedication means: being undistracted, highly committed, concentrated, and striving for excellence; Dedication means: talking less and doing more, doing what you say, speeding up the pace, increasing intensity, and always being in the best working condition; Dedication is: : Down-to-earth, hard-working, conscientious, conscientious, down-to-earth, hardworking, perseverant, and dedicated to doing the essential work; Dedication means: being loyal to the cause, being loyal to the duties, doing one thing, loving one thing, drilling one thing, and perfecting one thing, in Do your best in ordinary positions and strive to be the first to achieve excellence; Dedication means: doing the best, most practical, and most refined work at your job, regardless of personal gains and losses; As a bank employee, you should focus on obtaining legitimate personal interests. , realizing one's own value and making more contributions to society are organically unified, promoting career development through hard work, and realizing the value of life through creation.

Fish die from fragrant bait; greed for things gives rise to delusion, and delusion is the root of disaster. Bank employees are all people who deal with money, and they all hold a certain amount of power in their hands. They face many temptations. If they cannot use their power for the public, benefit for the public, and be honest and honest, the consequences will be the same as that of a bird or a fish. Therefore, bank work requires employees to withstand various tests and temptations, be honest and self-disciplined, and act impartially. "Things will rot by themselves, and then insects will grow." As long as you are not burdened by money, not confused by material desires, not moved by fame and fortune, not disturbed by human feelings, and do not harm public and private interests, remember the "Three Cautions", that is, "Be cautious in being alone." ”, “Be careful at the beginning” and “Be cautious at the beginning”, distinguish right from wrong, serve the public health wholeheartedly, put the interests of the country and the collective first, control yourself, don’t take things you shouldn’t take, don’t go to places you shouldn’t go, and don’t go where you shouldn’t. If you don’t do what you should do, behave upright, do things cleanly, be clean in doing things, and work in cleanliness, you will be able to keep your body pure and healthy, and promote the prosperity and prosperity of your financial career.

Legal literacy

The socialist market economy is a legal economy. As an economic worker, it is natural for economic workers to operate and manage in accordance with the law. This requires bank employees to learn more about national laws and regulations, financial rules and regulations, clarify what can and cannot be done, understand the legal consequences of violations of laws and disciplines, clarify laws and regulations, standardize operations, take "law" as an example, and abide by We must abide by laws, regulations, and rules, be self-respecting and self-policing, do not take advantage of loopholes, do not make changes, and use legal means to improve management, so that all business and management activities we engage in are strictly regulated and restricted in accordance with national laws, regulations, and standards, and we must prevent non-compliance with the law. , illegal operations, safeguard the interests and image of the bank, and promote the healthy development of the financial industry.

Peace of mind

People living in society naturally have to have various connections with others and society. This raises the question of what mentality and method to use to behave and do things. Today, when times are developing rapidly, changes are deepening, and temptations are increasing significantly, it is particularly important for bank employees to strive to maintain a peaceful mind. A person with a peaceful mind is able to remain calm in all situations, and does not take joy in things or feel sad about himself; a person with a peaceful mind has an indifferent heart and a detached mind, is easy to understand people, can be considerate of others, can view himself correctly, and treat others generously. Others are often content but not satisfied, are clear-headed and rational, and have a broad vision and win more friends; people with a peaceful mind have a conscience, are diligent, smart, and accomplished, and have beautiful qualities such as warmth, confidence, firmness, and kindness. Character is respected and loved by others.