Annual Work Plan of Banking Department

Five-year work plan of banking department

Time goes by and never stops, and our work will usher in new progress. Now you must be planning or preparing a plan. I believe everyone is worried about writing a plan again, right The following is the annual work plan of the banking department compiled by me, which is for reference only and I hope it will help you.

Annual Work Plan of Business Department 1 1. Strengthen daily management. All branches should clarify the responsibilities of each post, let the branch staff divide their work reasonably, and jointly promote "linkage marketing".

The year of 20__ is a year of heavy tasks and great pressure. All branches should implement their work objectives to everyone according to the division of responsibilities to ensure the smooth completion of all work in 20__ _.

Two. Strengthen supervision and inspection for 20__ years, improve various systems, correct problems in time when found, fill gaps, further strengthen inspection, and never tolerate all kinds of violations.

The third is to continuously improve the level of logistics services, implement three services: vehicles, meetings and receptions, and effectively guarantee the daily operation of the company. There are 4 vehicles in the district sub-branch, mainly to ensure the daily use of the branch leaders and coordinate the work vehicles of various departments.

In 20__ years, the vehicles operated normally without any major accidents. In 20 years, we continued to do a good job in vehicle management. First, department leaders regularly strengthen safety education for drivers, improve their safety awareness, and overcome the phenomenon of carelessness and muddling through in safety management. Second, drivers should consciously abide by the relevant driving rules and regulations, do not drive fatigue, do not drink and drive, and regularly check and maintain their vehicles. When problems are found, solve them in time, so that vehicles can get on the road without illness, and drivers can drive without emotion to ensure driving safety. For customer reception and meetings, we should further innovate the operation mechanism, improve the service mode, optimize the workflow, and do a good job of organic connection of all links to ensure orderly operation.

Fourth, do a good job in "serving the people" activities.

In the next 20__ years, our bank will continue to strictly abide by the regulations of higher authorities on quality and civilized service, and comprehensively carry out and implement the "service excellence" activities. In view of the actual situation, we will assign special personnel to supervise the civilized service of all outlets within our jurisdiction through unannounced visits to outlets on Saturday and Sunday, promptly remind the existing problems, and urge the employees of the whole bank to enhance their service awareness, change their service concepts and strengthen their service measures.

Five, do a good job in personnel and labor work.

First, strengthen attendance management, standardize attendance system, implement monthly attendance report on time, and further improve the management of leave system while strictly implementing the attendance responsibility system. The second is to strengthen labor management, build harmonious and stable labor relations, strictly manage posts, and further improve the standardized level of labor relations management.

Sixth, do a good job in security.

Due to the particularity of the financial industry, branches should regularly conduct drills for employees in case of power failure and emergency paralysis of computer equipment to effectively ensure the normal development of business; The accounting supervisor regularly checks the installed security equipment every day, strengthens the training of security personnel, and improves their business knowledge and professional quality.

Annual work plan of the banking industry 2: a new year, a new starting point, a new journey and a new goal. The target plan issued by the municipal bank to our bank in is as follows:

(1) deposit plan

1, RMB deposit plan is 46 million yuan.

Among them, the company contributed 27 million yuan.

Savings190,000 yuan

2. The interbank deposit plan is 4 million yuan.

3. The foreign currency deposit plan is 500,000 yuan.

(2) non-performing assets

1 received 2.6 million.

2. Revitalize 6.5438+0.3 million yuan.

3. Save 3.4 million yuan.

(3) control the balance of non-performing loans

1, four-level classification 546 1 ten thousand yuan

2. Five-level classification is 58.85 million yuan.

(d) customer withdrawals

1, potential risk withdrawal 49 1 ten thousand yuan.

2. The actual risk is 6,543,800 yuan+0,380 yuan.

(5) financial planning

1, book profit100000 yuan.

2. The digestive burden is 6.5438+0.5 million yuan.

3. Actual profit 1.0 1.5 million yuan.

4. The income from intermediary business is 500,000.

(6) Medium-term business plan

1, agency fee1.2000 yuan.

2. The international settlement volume is 8 million US dollars.

This year is the first year that the business department changed its name to _ _ branch. This year's work and operation will directly affect the healthy, sustained and coordinated development of the Bank in the future. The idea established by the bank is to implement the spirit of provincial and municipal work conferences, firmly establish the business philosophy of running commercial banks, take the "three to one management" competition as the main line, continue to adhere to the market-oriented, customer-centered, benefit-oriented, focus on improving efficiency and vigorously expanding the market, seize opportunities and accelerate development. To this end, the following work plan is formulated.

First, fully promote the "three innovations"

The first innovation is technological innovation. It is necessary to speed up scientific and technological innovation and provide strong technical support for accelerating development. Tilt the limited financial resources to the progress of science and technology as much as possible and strengthen the construction of hardware facilities; Maintain and make full use of existing scientific and technological facilities, especially abis system; Continuously research and develop financial products that combine science and technology with enterprise management and internal control management. The business hall should speed up, overcome technical difficulties and launch online banking as soon as possible. Conditional to actively expand the development and application of automatic banking, telephone banking, mobile banking and other scientific and technological achievements, and strive to build a new generation, big front-end, intermediary business, online banking four application technology platforms.

The second innovation is business variety innovation. In addition to making good use of traditional business varieties, we should also rely on the strong support of scientific and technological progress to continuously develop and make good use of new and more attractive financial products according to the diversified customer needs of the times, such as new agency business, Tonghuibao, Yinzhengtong, treasury bond portfolio deposit, education savings, pension savings, Golden Century debit card, campus card, quasi-credit card, bank transfer voucher and Western Union remittance. In the specific operation, we should pay attention to the comprehensive application of business varieties, try our best to provide customers with comprehensive product portfolio services and highlight our characteristics.

The third innovation is service innovation. While doing a good job in traditional financial services, we will actively provide customers with comprehensive services such as economic and financial information, safe deposit boxes, investment consulting, personal finance, and bank-securities networking, and continue to set up large customer service centers. "One-stop" service, and gradually let the front-line counter staff master hundreds of service English to cope with the increasingly prominent financial internationalization.

Second, adopt the strategy of "seven advances"

1. Make unremitting efforts to improve efficiency, expand market share, take deposit work as the top priority and forge ahead.

Deposit is the foundation of the bank and the source of its development, and deposit work is the key factor restricting the business development of our bank. We should continue to enhance competition awareness, strengthen marketing, segment target customers and adopt differentiated services.

① Renew concepts, raise awareness, and firmly establish the business philosophy of big storage and big development. We should think and do things from the perspective of ABC's survival and development, and overcome the simple concept of tasks and the idea of making progress first and then being safe. Vigorously organizing funds is not only the need to solve financial difficulties, but also the need to meet challenges and participate in competition, and it is also the need for survival and development.

(2) Strengthen marketing efforts to improve market competitiveness.

Focus on the marketing system, base on the development zone, expand the marketing area to the whole city, put the marketing center in education, military units, institutions and other industries, set the marketing subject in community service, extend the marketing tentacles to marginal villages, set the marketing varieties in education savings, make use of all available relationships and adopt all available methods to plan, master information, lead the battle, participate in everyone and vigorously market.

(3) Taking the "Welcome the Spring Festival Quality Service Competition" as an opportunity, according to the established objectives, we will issue the plan task book, supervision notice, monthly assessment and monthly rewards and punishments to all departments, give both spiritual and material rewards to those who have completed the task well, dismiss the department head who ranks last in the unfinished task on the spot, and lay off the department head who ranks last in the unfinished task. Strive to lay a good foundation for the annual deposit work in the first quarter. Make use of all kinds of media to increase publicity, hold seminars for key customers, write slogans, pull banners and print publicity pages, grasp the pros and cons internally, and use advanced deeds and model figures to boost morale and spirits.

The annual work plan of the banking department ended in a hurry, but I was not satisfied with my work performance in previous years. The most direct manifestation is that I didn't get the praise from the bank leaders at the bank's year-end commendation meeting, so I can think that my work this year is unremarkable. I also worked in a bank for two years. I didn't get this honor the year before last. This is understandable. At least I am a new employee and made mistakes in my work. It is understandable that I can't compare with others, but I didn't do it this time, so I can only find the reason from myself. In order to achieve something in this year's work, I made a work plan:

First, change their work concept.

As an account manager of a bank, I have always put the interests of the bank first in my work in recent years, so it seems that I really made a big mistake. After the guidance of the leader, I became enlightened. I should put customers first in my work, and everything else should be sidelined. In this year's work, I will stop treating customers as customers and get along with my friends and brothers as much as possible. Only in this way can it really benefit the bank, and my personal working ability can still achieve my goal. The reason why I can't let the documentary customers reach an understanding with our bank is because I have always made them feel that I am doing something, so I have never been able to let the customers really let go of their guard, which is also the reason why I have few performance orders.

Second, understand the bank's business more thoroughly.

As the saying goes, only when you really know your products and have confidence in the bank's business, will customers choose to trust me for the first time. With the arrival of the new year, all the businesses of the bank have been greatly rectified, many businesses have been deleted and cancelled, and of course, many businesses have been added. These are changing with this era, so the professional knowledge in my mind should be updated accordingly, so that customers can get in touch with the latest business from me at the first time and be selective.

Third, conscientiously implement the thinking of bank leaders.

It is not difficult for me to find that in my previous job, I have been in a state of going my own way. I have never had a focus and never followed the bank's leadership thinking. For example, last year, the focus of the bank's work was to increase bank deposits, and other colleagues were trying to guide customers to understand the business of pre-deposits. I really only mentioned it occasionally. I did make remarkable achievements in other aspects, but it was useless. The focus of the bank's work is not here, so everything I do is in vain. I will listen carefully to the work arrangement of the leader in this year's work, and I will never do it myself again. Only by following the direction of the bank's work, I won't go the wrong way, just like the bank gave us a way to let our employees see who ran to the finish line first, but I didn't have the heart to race on this road, but I did it alone. What if I get to the finish line first?

In the four-year work plan of the Banking Department in 20 _ _ _, various business indicators of the Bank developed rapidly, employees' minds were stable, the internal control system was gradually improved, and all business work reached the best level in history. In the next 20__ years, faced with the new opportunities and challenges after the listing of banks, under the correct leadership of the Party Committee of the superior bank, our sub-branch will continue to comprehensively promote the transformation of business model and growth mode, improve business efficiency, optimize business structure, improve internal control mechanism, enhance comprehensive competitiveness, profitability and risk prevention and control capabilities, consolidate its business foundation and achieve sustainable development, mainly in the following aspects:

First, actively take measures to stabilize existing customers and business resources. Stabilize the bank's loans, actively seek a way out for the abundant funds of enterprises, make a comprehensive, objective and feasible investment and financial management plan for enterprises on the basis of making up the losses caused by the return of loans by issuing bank acceptance bills as much as possible, guide the capital flow of enterprises, and strive to ensure and seek the operating interests of our bank to the maximum extent.

Second, pay close attention to the situation and strive for enterprise annuity custody business. Continue to pay attention to the business development of the enterprise, report the progress of _ _ group annuity business to the municipal branch in time, fully cooperate with the municipal branch to carry out the marketing of _ _ group enterprise annuity business, and strive to successfully handle the enterprise annuity business of the Bank within this year.

The third is to visit sales outlets and increase the total amount of funds returned. _ _ Group's sales network is all over the country, and the annual sales of fertilizer is nearly 654.38+0.2 billion yuan. Therefore, accelerating the withdrawal amount and speed of sales funds has become the top priority of our company's deposit work. Next year, our sub-branch will visit large-scale sales branches in Henan, Hebei and Shandong 19 together with relevant heads of group companies, so as to unblock the channels for withdrawing sales funds from the above branches, fundamentally solve the problem of withdrawing funds from our bank, increase the total corporate deposits of our bank, reduce financing costs and improve operating profits.

Fourth, strengthen the management of syndicated loans to prevent and resolve financing risks. Continue to organize relevant professionals to conduct special study and research on syndicated loan business, improve business management processes and operation methods, strengthen information communication with enterprises and participating banks, establish and improve information communication mechanism and risk early warning system, and effectively prevent and resolve financing risks.

Fifth, adjust the management structure and build a new pattern of diversified management. Strive to increase the proportion of non-credit profitable assets. Actively cultivate customers' financing needs in accordance with the principle of controllable risks and positive stability. Highlight the adjustment of debt structure, minimize operating costs and improve capital efficiency. Adjust the income structure, vigorously develop intermediary business, establish the linkage effect of intermediary business, asset business and liability business, make use of our diversified business varieties and high-quality and efficient services, increase the marketing efforts to high-quality customers, strive for market share and improve operating efficiency.

Sixth, fully promote the development and growth of personal financial business. According to the development requirements of business model transformation and business benefit structure optimization, the focus and center of the work is to fully promote the development and growth of personal financial business: First, establish a "big money" pattern, focus on improving low-cost deposits, expand and enrich personal financial business, and increase the proportion of personal financial business in the bank's operating benefits; Second, accelerate the development of personal wealth management business, consolidate and expand the high-end and high-quality individual customer base, and steadily increase the income of intermediary business; Third, attach importance to and vigorously carry out personal assets business and take effective measures to make its business scale reach a considerable level and have a preliminary development foundation.

Seventh, strengthen team building and comprehensively improve the comprehensive quality of cadres and workers. Strengthen job rotation, improve personnel training and job rotation training mechanism, explore more flexible and effective education and learning methods in combination with the new situation and new tasks of the bank's share reform, and effectively carry out various education, learning and training activities, so as to significantly improve the overall personal quality and ideological status of employees in the bank, fully enhance their work enthusiasm and improve their work enthusiasm. Promote the faster and better development of bank management and business work, and adapt to the new requirements of posts under the situation of bank shareholding system reform.

The eighth is to build internal control culture and strengthen internal control management. Starting from the four aspects of internal control management: learning, reform, investigation and teaching, we stress methods and seek practical results, and constantly intensify efforts to carry out various internal control management work and case prevention activities in depth: First, "learning". Pay close attention to the internal control management learning activities of employees of the whole bank. Take internal control related documents, leadership speeches and meeting spirit, rules and regulations, management measures, etc. As the main study content, we should conduct collective study once a week and concentrated study once every two months to ensure the learning effect; The second is "change". Further actively find loopholes, analyze the reasons, formulate rectification plans, and conscientiously implement rectification; The third is "check". Focusing on the construction of internal control mechanism and repeated investigation of problems, we will carry out regular self-inspection activities seriously, deeply and strictly to deepen the construction of internal control mechanism; The fourth is "teaching". Strengthen the internal control management education activities for employees, so that employees can constantly establish a correct concept of internal control and form a sense of internal control in place, thus deepening the construction of internal control culture.

According to the actual situation of our accounting settlement work in the past year, next year's work will mainly start from three aspects: service, quality and quality. Now, the working ideas of our business department for 20__ years are formulated according to these three aspects.

First, take the customer as the center and do a good job in settlement services.

Customers are the source of our existence. As the sales department and external window, the quality of service directly affects the credibility of our bank.

1. We will continue to implement the "first inquiry responsibility system", "full-time service", "standing service" and "three-tone service" that our bank has always advocated, so as to ensure that every employee can treat every customer patiently and satisfy customers.

2. With the intensification of competition in the financial industry, customers' requirements for banking services are getting higher and higher, which is not only reflected in counter services, but also in our service varieties. In addition to continuing to do a good job in the agency settlement of public utility fees, taxes and fees, financial charges, traffic fines, bsp aviation agency and other businesses, we should also do a good job in the expressway network charging business, open-end fund acquisition business, securities business and other businesses that will be opened next year to improve our competitiveness.

3. Actively strengthen contact with personal business, participate in personal business, be familiar with personal business, and better serve customers. Although I have been working on the integrated business system, I have not been able to achieve real integration for various reasons, which is the lack of work in my sales department.

4. Taking banks as the classroom, we will hold more lectures on bank settlement methods next year to increase people's financial knowledge, and let customers know more about banks and get close to them, so as to integrate into our business.

5. Continue to do a good job in telephone banking, self-service banking and online banking, and promote the use of online banking to quality customers.

Two, strengthen the management of internal control system, prevent risks and ensure the quality of work.

With the increase of financial crimes in recent years, we have higher requirements for operational norms and system implementation.

1, urge the science and technology department to replace the computer interface of our business department as soon as possible, and then implement the division of powers in strict accordance with the requirements of the integrated business system, with one post and one card, so as to enhance the rigidity of system implementation and improve the binding force.

2. Further strengthen the internal control and external defense of important links and positions, focusing on account management (ensuring the quality of bank account opening units) and on-site services.

3. Further strengthen the accounting cashier system, strictly implement and check the accounting cashier system, and standardize the use and custody of accounting seals and blank important vouchers.

4. Focus on payment cipher sales, ensure the security of bank-enterprise settlement funds, and further improve the means for banks to prevent external settlement risks.

5. Standardize the business operation process, strengthen the daily inspection system of the chief accountant, find hidden dangers in time, reduce errors and put an end to settlement accidents.

6. Seriously perform the business guidance and inspection of the branch.

7, do a good job of regular assessment of accounting quality.

Third, people-oriented, improve the overall quality of employees

Staff quality is the foundation of bank development. Under the current situation of frequent personnel turnover, our business department urgently needs a high-quality team.

1, be a good citizen. Banking sounds beautiful, but it is full of competition and risks, so you need to have certain psychological quality and cultural accomplishment when you come to our sales department. In employing people, it is necessary to use the ability of employees to determine suitable positions, so as to improve the enthusiasm of employees.

2. Strengthen business training, which is also the most urgent next year. Now the training plan has been submitted to the personnel department, and it is ready to train the basic knowledge such as cashier system, payment and settlement methods, accounting system of integrated business system, new accounting subjects and various emerging businesses.

3. In the case of personnel shortage, it is still necessary to strengthen on-the-job training, not only to participate in next year's technical competition, but also to improve the professional level of employees.

4. Be diligent in the ideological work of employees, care for and encourage employees, and enhance their psychological quality.

5. Carry out job rotation in a planned and purposeful way, and train every employee to change from single operation to mixed multi-function.