Individual annual work summary of employees of the company's quality management department

Time flies and the years leave no trace. In the blink of an eye, it is the end of the year. This year is about to leave us, and the work of the year is about to come to an end. The following is the "Individual Annual Work Summary of Employees of the Company's Quality Management Department" compiled by me for your reference only. You are welcome to read this article. Annual work summary of employees of the company's quality management department (1)

In order to implement the overall policy of the head office of "quality-based trust, owner first, compliance with laws and regulations, and continuous improvement", in order to "grasp the improvement of quality level, With the theme of "promoting the transformation of development methods" and focusing on improving "work quality, product quality, and service quality", xx company comprehensively carried out quality management work in 20xx, starting from basic management, strengthening quality awareness, and strengthening employee skills training. Improve the overall quality of employees, thereby promoting the overall improvement of the company's overall quality management level. The following is a summary of this year's work.

1. Carry out in-depth quality management system construction work

This year, the system documents will be updated. Through the revision, the program documents will be modified to standardize some work processes within the company and clarify the division of department responsibilities. combined together. It makes the quality system closer to the company's actual production and plays a greater role in improving the company's quality management and product quality.

Conduct internal quality audits and management reviews before external audits, and welcome the external audit team to re-evaluate our company's quality management system. Under the organization of management representatives, the internal audit team audited various departments and production sites, and filled out an internal audit non-compliance report form for unqualified items. The relevant responsible departments were organized to analyze and study the unqualified items and carry out corresponding rectification work, confirming and verifying the rectification results of each department on schedule. The management review believes that since last year's review, the company has implemented a new version of the quality inspection form at the beginning of this year, strengthened quality management, and laid a foundation for the operation and improvement of the quality system. After system operation, it is further proved that the established quality system is sustainable, effective and sufficient.

The policy is in line with the company’s formulation and market development direction requirements. The goals, indicators and management plans have been effectively controlled and implemented, and all have reached the company’s annual product quality target. The conclusion is that the company's quality system is operating continuously and effectively and has achieved certain performance. System staff usually conduct random inspections of quality system-related records in various departments. If the filling is not standardized or the records are missing, a non-conformity notice will be issued and corrections will be urged. The leadership team conducts quarterly work assessments. In daily management work, we can understand and master the quality management system through training, operate according to the quality management system through assessment and inspection, and test the operation effect through internal audit, management review, and external audit.

2. Carry out quality management activities

In order to improve product quality, improve the work quality and motivation of employees, improve the sense of responsibility of department personnel, and corresponding to the activities of the head office, we continue to carry out The "Quality Month" activity with the theme of "improving quality levels and promoting changes in development methods". Use various methods such as posting slogans, blackboards, and knowledge competitions to increase efforts to publicize the "Quality Month" activities and popularize quality knowledge to improve employees' quality awareness, create a good atmosphere of zero-defect product quality, and promptly report typical cases in the activities . The quality level of the workshop has achieved remarkable results, and the product qualification rate has been greatly improved compared with the previous period.

3. Strengthen workshop, team management and on-site management

Combined with all production links of the company, improve professional management and basic management. In order to cooperate with the effective execution of program documents, a more detailed and specific Operation instructions, inspection instructions, process instructions, etc.; in order to truly record the development status of quality activities, a recording form was developed to reflect product quality and quality system operation status with records, providing an objective basis for procedures that meet quality requirements. It provides a strong guarantee for quality management.

4. Shortcomings in the work and the direction of efforts

Sometimes the work is not very organized and the details cannot be grasped well. It may be that the work on site is very complicated and cannot be done. To grasp the key points of the work, we can only do the fixed work step by step and make good plans for other miscellaneous tasks so that no work problems will be missed. Some issues that need to be communicated and resolved are not handled in a timely manner, including poor communication from outsourcers, corrections and confirmations that are inappropriate on-site, etc. In specific work, due to the interference of some factors such as delay in message transmission and time difference, communication is not timely. The management methods and management methods of some related work are lacking. It is necessary to reflect on management methods and methods, clarify the purpose and rationality of these methods and methods, understand and improve the quality management system based on one's own actual work, strengthen quality awareness, and strictly standardize operations, in order to increase the level of production potential.

In future work, we must continue to use scientific management methods, learn advanced experience, use it for innovation, cultivate backbone forces, and establish a good corporate image. Personal annual work summary of employees of the company's quality management department (2)

Time flies, time flies, and it has been more than a year since I graduated from college in the blink of an eye. During this period, I was engaged in engineering quality management work in the xx branch of the xx Bureau. In my work practice, I not only deepened my understanding of the theoretical knowledge learned in school, but also gained a better understanding of knowledge that I had not touched or had not touched deeply in previous books.

As an engineering quality manager, I first received quality management training. Through the training, I learned about the key points of project quality management, project quality management specifications and other related professional knowledge. Quality control is the core of engineering construction. Project quality is a systematic process formed by design quality, construction quality and acceptance quality. It is a comprehensive quality formed by the influence of steps. The construction unit will carry out construction according to the design documents, and the quality will be determined after passing our acceptance. Therefore, in terms of quality control, based on my personal work experience of more than a year, project quality management should adhere to the following aspects in order to achieve the quality control goals of civil construction management.

1. Design quality, first of all, we must start from the source and pay attention to the control of design quality. Our design management department is the department in charge of design quality control. They have done a lot of work for this, but because their workload is relatively large, it is impossible to review it in detail. Therefore, as a construction management department, it still costs a lot before starting work. Spend more time carefully reviewing the design documents, and ensure that mistakes in the drawings are corrected as much as possible within half a month of starting work. If the quality of the upstream design documents is very good and there are no errors in terms of construction, structure, and other professional holes and embedded parts, many changes will be reduced during the construction process.

2. Construction quality. Construction quality is the center of on-site quality control. How to ensure construction quality management is the top priority of construction management. Factors affecting construction quality include personnel, mechanical equipment, construction plans, materials and the environment. Therefore, construction quality control must also start from the following aspects.

Since the construction workers on site are not professional quality inspectors, there are some deficiencies in their initial understanding of project construction and quality awareness. We will require construction workers to participate in weekly meetings, directly or Indirectly indicate the importance of quality issues, instill in them project quality awareness, and give them a basic understanding and clear understanding of the quality requirements and quality objectives of project construction. In addition, at weekly meetings, representative problems that arise during construction, such as concrete defects and embedded parts positioning offsets, are analyzed together with subcontractors, deficiencies are clearly pointed out, and corrections are made within a deadline. Prompt subcontractors to continuously improve their management and improve their quality awareness and nuclear power awareness.

In addition, we must adhere to the policy of "prevention first", strengthen the control of construction quality before and during the event, shift the inspection of quality after construction to the inspection of construction process and process quality, and Pay attention to the post-construction control of construction quality, feed back relevant experience to the next step of work, and continuously improve the quality level.

In terms of prior control, practical and detailed construction plans should be formulated for important parts of the construction. In particular, specific handling methods should be clarified for difficulties in construction and possible quality problems; in terms of manpower, mechanical equipment, and construction plans Regarding the arrangements, clear requirements need to be put forward to facilitate the preparation of subcontractors before construction. After the construction plan is formulated, the subcontractor shall promptly provide technical explanations to the specific implementation personnel, clarify requirements and responsibilities, and inspect the construction preparation process.

In terms of in-process control, we set up witness points to conduct quality control on the main construction procedures on site. At the same time, we frequently inspect the site to observe the construction conditions on site and make timely corrections that do not meet the construction technical requirements. In addition, during the concrete pouring process, insist on standing aside and pay attention to issues such as the concrete pouring time, concrete supply, weather changes, and trampling of the steel protective layer, so as to ensure inspections throughout the entire construction process.

To continuously improve quality control, post-event control is also an indispensable part. During the civil construction process, subcontractors often do not pay enough attention to this aspect. Post-event control requires that on the one hand, the quality after construction must be checked in a timely manner; more importantly, what happened during or after construction must be summarized in a timely manner and fed back to the relevant departments in a timely manner to improve subsequent construction. It is conducive to further improvement of project quality.

3. Accept quality. Before construction, set witness points for key processes during the construction process. When the construction reaches these steps, the contractor will notify the constructor in advance. For witness points, they must first pass the self-inspection of the construction team. No subsequent work can be carried out until the quality plan is signed and released by the construction workers, quality inspectors and supervision engineers. As long as these four levels of quality inspection can effectively perform their responsibilities, the quality of the project can be guaranteed. However, because the quality control personnel at the team and team levels are all served by subcontractor technicians and team leaders, the constructors themselves are both the specific executors of the construction and the verifiers of their construction results, lacking the necessary qualifications for quality verification. independence. Therefore, quality acceptance mainly relies on quality inspectors and supervision engineers.

During the acceptance process, we must adhere to quality standards and strictly implement the standards stipulated in the design documents and contracts. Standards are the yardstick for testing construction quality, and the database is the foundation. Whether construction quality meets the requirements must pass strict inspection and be based on data. During construction inspections, contractors often come across one reason or another to request relaxation of standards. In this case, every quality inspector should clearly support the quality standards and strictly control quality. If there are indeed problems with the design that cannot be implemented on site, changes or clarifications must be made through normal processes and then implemented.

The longer I work, the more I feel that my knowledge and abilities are lacking, such as the understanding and application of contracts, the prediction and control of construction progress, and the construction coordination of various units on site as a hub. I feel that I am not doing very well. good. Fortunately, after consulting colleagues, I understood the direction of our efforts; progress control should be carried out as early as possible, as long as it can ensure that there are no problems with the design documents, on-site personnel, mechanical equipment, and materials are in place, and the pre-programmed construction schedule is installed and the construction progress is carried out. Control can basically be guaranteed; for the cultivation of on-site coordination ability, on the one hand, we should pay more attention to how other engineers deal with problems during work and pay attention to learning. In addition, we should think more, try more, consult more, and establish our own ways to deal with problems.

Working in accordance with contracts and procedures is only the most basic requirement for a project quality management personnel. How to flexibly use contracts and procedures to reasonably solve many unclear or extra-contract matters in the contract is the test of work ability. Real consideration. By observing and learning how other engineers and leaders solve such problems at work, my work ability has improved to a certain extent. I know that only by constantly studying hard and accumulating, constantly reflecting on progress, guarding against arrogance, working hard, and improving one's ability to deal with problems, can one grow into a qualified construction quality management engineer as soon as possible. Personal annual work summary of the company's quality management department employees (3)

First of all, I would like to thank the company leaders for trusting me and giving me the opportunity to reflect myself and improve myself.

I would like to thank the leaders of the unit and surrounding colleagues for their guidance and help in my work. The unit's relaxed and harmonious working atmosphere and united and pragmatic cultural heritage helped me integrate into the big family of the company and played a great role in stepping into my work role. It is a great honor for me to join this team that is responsible for the long-term development of the company. I will now summarize and report on my probation work, the shortcomings of the current work I am responsible for, and my work plan as follows.

1. My main gains at work and the skills I have initially mastered

1. Basic understanding of product production processes; process scheduling, personnel status, grouping situations, division of labor methods, Job Responsibilities.

2. Have a preliminary understanding of product technical standards; national and industry standards, and some basic information about the industry in which the company operates.

3. Combined with the market and customer positioning of product quality, make clear distinctions according to the requirements of the executing company.

4. Master the relevant work knowledge such as product quality requirements; and have the work skills required to assume the position of product quality audit and quality control. Ability to conduct reasonable process quality control based on customer requirements for product performance. And can make correct cause analysis and judgment for problems that arise in the quality control process, and handle process quality incidents in a timely manner; thereby guiding the completion of inspection and test work.

2. Through this period of work, I found that the shortcomings and areas worthy of improvement at the current stage of the work I am responsible for include the following points

1. Inspection of the use of documents in the work ; There is no documented inspection operation instruction. At present, production line inspectors only conduct inspections based on the items on the inspection form. Most methods and methods come from past experience and mutual information transfer. Such an operation will cause the inspection to take its own course, which is not conducive to the management of inspection personnel.

I plan to prepare inspection operation guidance documents for production use in this department after further mastering the detailed information.

2. There are no detailed data and records on the actual quality of the production process; statistics without data and records are not conducive to analysis, guidance and control of production.

In my future work, I will plan to establish complete record control for the first, inspection and final inspection of the process; I will work hard to implement this work, strengthen supervision and inspection, and ensure that quality control work is implemented.

3. At this stage, our company’s inspectors do not have a good understanding of quality work, and some new employees did not receive corresponding education and training when they joined the company. As a result, some inspectors cannot complete product inspection and product performance testing alone.

I plan to recommend that this department organize relevant education and training, and conduct assessment and evaluation based on skill status.

4. Management of non-conforming products: The current management of non-conforming products does not have detailed records or a ledger system, which is not conducive to the development of quality control work and often causes the same problems to reoccur. Fundamentally solve the problem of defective products. Personal annual work summary of the company's quality management department employees (4)

Since joining the work, we have abided by the rules and regulations of the unit, actively obeyed the leadership's work arrangements, successfully completed the work tasks, worked actively and hard, worked hard, and worked conscientiously. Learn relevant experimental knowledge and constantly enrich and improve yourself.

Looking back on the work of the past year, during this year, there were difficulties and gains. No matter in work or in life, I have always believed that hard work leads to harvest, so I have been working hard and constantly Study hard and keep working hard. Conscientiously implement relevant national standards and quality management regulations, truly implement the relevant standards, specifications and relevant regulations of the projects that this position is responsible for supervising, and successfully complete all work tasks throughout the year. The work of this year is briefly summarized as follows:

I start from doing my job and daily work well, starting from me and starting from now. I will do my best in my job. I must constantly improve my job skills, strive to be proficient in my job knowledge, do my job well in a down-to-earth manner, love my job, be able to treat every job correctly and seriously, and use working time effectively. Ensure work tasks are completed on time.

In daily supervision and management work, we can strictly follow the requirements of the Construction Project Quality Management Regulations and the mandatory standards of construction projects, strengthen the supervision and inspection of the quality behavior of all parties responsible for the construction project, and monitor the quality behavior of all parties responsible for the project. Violations of the mandatory provisions of the project shall be ordered to be rectified. Based on the national laws, regulations and mandatory standards of project construction standards, we shall strengthen the quality behavior of all parties responsible for the quality of the construction project and the physical quality of the project involving structural safety and important functions. , supervision and inspection of environmental quality, and at the same time strengthen supervision and inspection of project quality acceptance specifications according to "separation of inspection and evaluation, strengthening acceptance, improving means, and process control". Strengthen the quality supervision of engineering entities, and use strict management methods to urge all responsible parties to ensure the safety performance of engineering structures during the quality supervision process; conduct supervision and spot checks on the quality of engineering entities in accordance with the mandatory engineering standards and relevant regulations and design documents, Implement in-process control procedures to prevent major project quality accidents and strictly control general quality accidents; increase inspections and spot checks on project quality, focus on investigating key parts of the project and quality control points, and increase the quality of building materials, components, and concrete Strengthen random inspections, strictly witness the sampling system, and increase the prevention of common quality problems. As a quality supervisor, I dare not neglect my work at all. I ask myself to write down the gains and losses in my work and the problems that arise every time, so as to learn from experience and lessons. When I encounter difficult problems or difficulties at work, I will Ask colleagues and leaders for advice, listen patiently to their opinions and suggestions, improve your work, and serve your work better in the future.

Through this year of work, I was fortunate enough to learn a lot and have made some improvements in my business. But this is not enough. I will continue to learn more, think more, and try more in the future to do a better job. In the future work, I will work harder, constantly improve my professional and technical level, better complete the tasks assigned by the leadership, broaden my ideas, deepen and refine my job, I must carry forward my achievements and overcome the shortcomings and deficiencies in my work. , strive to improve their own political and professional qualities, and continue to work hard to create greater glories for the work of the entire station. Personal annual work summary of the company's quality management department employees (V)

In 20xx, our hospital adhered to the "patient-centered" service concept, thoroughly implemented the "three good and one satisfactory" service goals, and strived to improve hospital services Attitude, optimize service environment, standardize service behavior, improve medical ethics and medical style, with the goal of improving medical quality, reasonable charging, and reducing medical expenses, strive to provide patients with high-quality medical services, and comprehensively improve medical quality and service levels. The medical quality management work in 20xx is summarized as follows:

1. Strengthen medical quality management to ensure and improve the quality of medical services

1. Seriously follow the contents of the "core system", Promote the implementation of various systems.

According to the plan formulated at the beginning of the year, we will focus on continuous and in-depth management from the implementation of core systems, quality management of medical records and the construction of the department itself. This year we will continue to increase the implementation and implementation of the 16 core systems. Each department strictly implements core systems such as the first-diagnosis responsibility system, ward rounds by third-level doctors, discussion of difficult cases, rescue of critically ill patients, consultation, preoperative discussions, discussion of fatal cases, and shift handover: First, doctors at all levels are required to do the following for inpatients: "Three checks": that is, the doctor on duty will focus on critically ill patients and special patients after taking over the shift, conduct general checks on ward patients at night, and focus on critically ill patients and patients with special treatment before handing over to work; the second is to strengthen perioperative quality control, requiring Physicians at all levels must adhere to the "five don'ts" when managing surgical patients: do not enter the operating room with questions, do surgery without doubts, do not do it blindly if you are not sure, do not do it without participation in the pre-operative discussion, and do not do it without adequate pre-operative preparation. Don't rush it. The third is to pay close attention to the supervision of risk departments and risk projects: insist on frequent inspections and on-site reviews of high-risk departments such as emergency departments, intensive care units, obstetrics and gynecology, and surgical anesthesia departments to identify deficiencies and solve them in a timely manner to prevent minor mistakes. The medical safety of patients is fully guaranteed. The fourth is to insist on ward rounds in the nursing department, supervise and inspect the nursing staff on duty and the performance of their job responsibilities, promptly discover deviations in nursing work, and provide timely corrections.

Insist on holding regular meetings with head nurses every month to make targeted and effective improvement measures for deficiencies in the work to ensure the quality and safety of nursing care.

2. Standardize medical record management and writing of nursing documents, and improve the quality of medical record writing.

This year, we will strictly implement the "Basic Standards for Writing Medical Records" and the "Surgical Safety Check System", and we will visit the ward twice a month to randomly check the medical records on the shelf. In terms of filing medical records, we focus on supervising the timeliness of medical record writing, the writing quality of third-level ward rounds, the rationality of treatment plans, and the effectiveness of disease notification, etc. to achieve timely discovery, timely feedback, and timely correction; spot checks of final medical records , the Medical Department focuses on the high quality and completeness of medical record writing, including preoperative discussions for large and medium-sized surgeries, the quality of writing for discussions on critically ill patients, practicing in accordance with the law, and records of the execution of medical orders, etc. In 20xx, the Medical Department *** issued A quality control network to ensure medical quality and safety.

2. Strengthen pharmaceutical management and ensure patient medication safety

Seriously carry out special rectification work on the clinical application of antibacterial drugs, and the heads of each clinical department will sign a letter of responsibility for the clinical application of antibacterial drugs. Improve the clinical application capabilities and management level of antimicrobial drugs in our hospital.

1. In-depth study of the spirit of the "Measures for the Management of Clinical Application of Antimicrobial Drugs" and strengthen clinical drug management in hospitals. Medical staff should study the "Prescription Management Measures" and "Guiding Principles for Clinical Application of Antimicrobial Drugs", strictly implement the special drug management system and the adverse drug reaction monitoring and reporting system, and promptly report and handle adverse drug reactions. In 20xx, our hospital *** reported x cases of adverse drug reactions. Achieve disease-based treatment, reasonable examination, rational use of drugs, standardize fees, and prevent drug abuse and indiscriminate examination.

2. Strengthen the rational use of perioperative prophylactic antibacterial drugs for Class I (clean) incision surgery in general surgery and perioperative prophylactic antibacterial drugs for cesarean section.

3. According to the "Prescription Management Measures", to strengthen prescription management, improve the quality of prescription writing, and promote rational clinical use of drugs, the Medical Department organizes relevant personnel to conduct regular monthly inspections of prescription writing. During the inspection, it was found that the passing rate of prescriptions has improved significantly recently, the clinical diagnosis is clear, and the writing is neat and standardized.

4. Our hospital strictly complies with the requirements of the Provincial Department of Health. All drugs are purchased through online centralized bidding. The drug library has been standardized in accordance with the relevant regulations on drug storage. Through lectures, doctors have improved their application level of antibiotics. Three-level management is used, and medical records are checked from time to time to check for unreasonable use, and prescription reviews are carried out to standardize the use of antibiotics.

3. Strengthen hospital infection management

Establish a hospital infection management leading group, assign dedicated personnel to take responsibility, and strictly implement various operating procedures to ensure medical safety. Regularly conduct nosocomial infection inspections, summarize and analyze them, organize all medical staff in the hospital to seriously study the "Hospital Infection Management Measures" and related technical standard training, strengthen medical waste management, strengthen hospital infection control in key departments of the hospital, and effectively prevent and control hospital infections to ensure patient medical safety.

4. Medical Device Management

According to the "Regulations on the Supervision and Administration of Medical Devices" and the "Notice of the Ministry of Health on Further Strengthening the Management of Centralized Procurement of Medical Devices", our hospital has formulated the "Medical Device Management Regulations" Management System", establish and improve systems and responsibilities, standardize the operation of medical devices, and improve operating procedures.

5. Continue to strengthen counterpart support work

According to the requirements of the "Notice on the Medical Division and Collaboration Work Plan for Hexian Public Hospitals and Primary Medical and Health Institutions", our hospital will continue to select and dispatch ideas this year Medical staff with good work style, high professional level and strong management ability (*** people, rotated every 3 months) provide counterpart support to the aftercare hospital.

In 20xx, *** was admitted to our hospital. x number of people, a further increase from the first half of 20xx, but there are also many shortcomings.

In the second half of the year, we will promptly rectify existing medical deficiencies, continuously improve medical quality, and provide patients with safe, effective, convenient and affordable medical services.