Complete collection of personal service commitment letters for nurses

?A letter of commitment can be used as a legally binding written material. Do you know how to write a complete letter of commitment? Below is the "Complete Collection of Personal Service Commitment Letters for Nurses" compiled by me for you. I hope it will be helpful to you, please collect it. Complete Nurse Personal Service Commitment Letter Part 1

?Dear patient friends:

?In order to create a safe, quiet and comfortable hospital environment, we will provide you with timely and effective care that meets your needs For your health needs, we specially promise to you:

?To implement the Ministry of Health's 20xx "Quality Nursing Service Demonstration Project", we will create a high-quality service ward. Strive to be an excellent nurse mobilization meeting to make our commitment. Determined to implement basic nursing care to satisfy patients, society, and the government. Adhere to people-oriented and ensure patient safety. With our love, attentiveness, patience and sense of responsibility, we can bring peace of mind to patients, peace of mind to society, and peace of mind to the government.

?Our slogan is: Let smiles convey care; our nursing philosophy is: timely, effective, safe and comfortable. In response to the call, we are determined to:

?1. Conscientiously abide by working hours, arrive at work 15 minutes early every day, consciously do shift handover work according to the shift handover process, and stick to your job.

?2. The language is civilized, the attitude is kind, the service is enthusiastic, the appearance is dignified, the dress is neat, no accessories are worn, and the nursing behavior is standardized.

?3. Strictly abide by operating procedures, strictly implement the principles of aseptic operation, promptly and accurately implement doctor's orders, strictly implement three checks and eight pairs, carefully evaluate patient information, carefully observe the condition and reaction after medication, solve the patient's health problems in a timely manner, and provide the patient with diet , psychological, functional training and other health education.

?4. Earnestly implement basic nursing care and strictly follow it. For details, see the "Basic Nursing Services for Inpatients" on the left

?5. Respect the patient's right to informed consent and privacy, maintain the patient's dignity, and keep the patient's confidentiality.

?6. Strengthen communication and promote doctor-patient harmony. Provide clear information to the patient before each nursing task. Understand patient needs, respond quickly to meet patient needs, and provide proactive services. Listen carefully to the questions raised by patients, patiently explain them, and deal with them in a timely manner.

?7. The ward is clean and tidy, with no garbage or debris. After patients leave, they clean up promptly, return items to their places, and keep spare beds.

?8. The morning and evening care standards should be "six cleans and three shortcomings". Strengthen excretion care and various basic operations, turn over frequently and pat the back to prevent pressure ulcers.

?9. Nursing staff will regularly inspect the ward according to the patient's condition, closely observe changes in the condition, and deal with problems if they are found in a timely manner. Keep the infusion smooth and without extravasation, actively add fluids, and pay attention to adjusting the infusion speed.

?10. The items in the rescue room should be placed in a standardized manner, and the first aid equipment should be kept on standby 24 hours a day.

?11. Strengthen ward rounds to ensure the quality of medical care.

?12. Optimize service processes and simplify service links. Provide patients with a safe, comfortable and warm ward environment.

?13. Pay attention to public service etiquette and create a warm environment. Strive to achieve that everyone is the image ambassador of the hospital, everyone is a guide, and everyone is a voluntary elevator attendant, showing the good spirit of the Second Affiliated Hospital of Xingtai Medical College.

?14. Insist on charging according to the standards approved by the Price Bureau and provide you with a list of charges. If there are any errors, they must be corrected in time to protect your interests to the greatest extent.

?Pledger: xxx nursing staff

?Complete Part 2 of Nurses’ Personal Service Commitment Letter of Year, Month and Day

?Dear patient friends:

?In order to promote the "Quality Nursing Service Demonstration Project" in 20xx, create high-quality service wards, create a safe, quiet and comfortable hospitalization environment, provide you with timely and effective care, and meet your health needs, we would like to express our sincere wishes to you Commitment:

?1. Use civilized language, kind attitude, enthusiastic service, and neat dress.

?2. Stick to your post, perform your duties diligently, and warmly receive patients.

?3. Caring for patients and respecting human rights. We will respect your various rights and interests, and respect your right to choose, informed consent, privacy and supervision. Maintain your dignity and keep your confidentiality.

?4. Strictly abide by operating procedures, standardize various nursing operations, correctly implement doctor's orders, carefully observe your condition and reaction after medication, solve your health problems in a timely manner, and provide you with thoughtful nursing services. We also provide you with health education such as diet, psychology, and functional exercise, so that you and your family can feel at ease.

?5. Maintain a clean, quiet and comfortable ward environment, disinfection and isolation measures are in place, and existing rescue instruments and equipment are in good condition.

?6. Understand your needs and proactively provide services. We will listen carefully to your questions, explain them patiently, and deal with them in a timely manner. Regularly solicit opinions and continuously improve service quality.

?7. Insist on charging according to the standards approved by the Price Bureau and provide you with a list of charges. If there are any errors, they must be corrected in time to protect your interests to the greatest extent.

?Commitment: All nurses in XX department

?Signature:

?As long as we have love in our hearts and dreams at our feet, I believe that my angels in white will Can emit more light and heat in this tempering and tempering. Along the way, there are strong organizational leaders to support the nurses, the attention and support of the entire hospital to accompany the nurses, the expectations and encouragement of the patients to cheer for the nurses, the solid foundation of the entire hospital, outstanding talents, and A good style and a highly cohesive team provide strong support to the nurses! We have the responsibility, ability, and confidence to achieve excellent results in this excellence-creating activity, benefit patients, and deliver a satisfactory answer to society and the government! "Complete Part 3 of the Nurse's Personal Service Commitment Letter

?My name is ***, a nurse in the Medical Insurance Department. I hereby solemnly make the following commitments to the people. Please supervise them.

?1 2. Adhere to patient-centeredness, quality-centeredness, and serve the people's health wholeheartedly.

?2. Strengthen the construction of medical ethics and medical ethics, and medical staff must abide by medical ethics, be honest and self-disciplined, abide by the law, and do not violate regulations. Do not treat patients with courtesy, do not accept "red envelopes" from patients, do not use doctors for personal gain, strengthen communication with patients, establish honest relationships, and achieve the normal delivery of health services.

?3. Be dedicated and dedicated. Be truthful and pragmatic, and practice medicine with integrity.

?4. Establish and implement a modern medical quality management system with responsibility as the core, and strictly implement the health law.

?5. Help employees. Unite colleagues.

?6. Set an example, abide by the hospital's rules and regulations, and observe labor disciplines.

?Pledger:

?20th month and day. Part 4 of the Nurse's Personal Service Commitment Letter

?Basic requirements:

?1. Abide by the hospital's rules and regulations, do not be late, do not leave early, do not skip work, and ask for leave in advance under special circumstances .

?2. Dress neatly and standardly, bring a job badge, behave dignifiedly, and speak softly.

?3. Respect leaders and colleagues, and take the initiative to say hello. Establish a harmonious relationship with colleagues.

?4. Provide convenience for patients, patrol the ward at any time, try to help patients with affairs, and prevent patients from running away.

?5. Love the hospital and the position, strictly guard the confidentiality of the hospital, and do not do anything that will damage the hospital.

?6. Obey the head nurse's work arrangements and deployment, do not care about everything, do not change shifts privately, and ask the head nurse for instructions if there are special circumstances.

7. Don’t eat at the nurse’s station or make loud noises.

?Job requirements:

?1. Actively and warmly receive patients when they are admitted to the hospital, and greet patients warmly when they are discharged. Answer all questions without saying "I don't know."

?2. The nurse who admits newly admitted patients must give an admission introduction and explain the hospitalization instructions.

?3. The operating behavior should be gentle and quick, the movements should be skillful and standardized, the attitude should be warm and friendly, and the language should be civilized and polite.

?4. When changing the medical solution or dispensing the medicine, the treatment nurse should take the initiative to explain clearly to the patient or companion, and tell the patient not to adjust the speed control switch without authorization to avoid unnecessary harm caused by too fast infusion. .

?5. Be on call, patrol the wards frequently, observe the condition closely, and do a good job handover.

?6. Keep the ward quiet and comfortable, and walk lightly, talk lightly, open and close doors lightly, and operate lightly.

?7. When patients or family members question the expenses on the list, they must explain it clearly and patiently to gain the patient's understanding and support.

?8. If you make a mistake in your work or operation, you should apologize to the patient and explain clearly.

?As an employee of Daguan County People’s Hospital, I am proud of the benefits and happiness that my dedication to my position has brought to patients. I solemnly promise that I can meet the requirements of the above job service standards, serve patients wholeheartedly, and work hard for the development of the hospital. If you violate the above requirements, you will be deducted 50 yuan at a time. If you violate the law three times in a month, the head nurse will be asked to return to the nursing department to wait for work. During the waiting period, only the basic salary will be paid.

?Department:

?Pledger:

?Complete Nurse Personal Service Commitment Letter Part 5

?To be positive Carry out the "Three Goods and One Satisfaction" campaign to further promote the health system's "Commitment, Fulfillment, and Peace of Mind" and "Three Promises" activities, conscientiously change the work style, improve service quality, and better achieve "honest medical practice and high-quality services", In medical work:

?1. Provide good service. Adhere to the service principles of people-oriented, honest service, excellence,

Satisfaction and assurance, respect the right of choice, information and supervision of patients and their families, serve enthusiastically, do not blame patients and make things difficult for patients. Bad attitudes and behaviors such as being cold, hard, pushing, and pushing.

?2. Good quality. Perform duties conscientiously, practice strictly in accordance with the law, standardize diagnosis and treatment behavior, achieve reasonable examination, rational use of drugs, and reasonable treatment to ensure medical quality and medical safety;

?3. Have good medical ethics. Strictly abide by laws and regulations such as the Practicing Physician Law, Nurse Management Law, and Drug Management Law, and strictly abide by the Ministry of Health's "Eight Not Allowed" industry disciplines and the hospital's medical ethics and medical ethics rules and regulations. Be dedicated to work, be rigorous and realistic, care for patients, treat illnesses, abide by disciplines and laws, and practice medicine with integrity;

?4. Satisfy the masses. Provide high-quality services, standardized diagnosis and treatment, and noble medical ethics to reassure and satisfy patients;

?5. Do the six things you don’t. ①Refuse to accept medical "kickbacks"; ②Refuse to accept "red envelopes" from patients; ③Do not "charge" privately; ④Do not "take a ride to prescribe medicine" for yourself and your relatives and friends

? Or take a ride for inspection; ⑤Do not go out without permission Carry out paid diagnosis and treatment activities. ⑥Do not issue false medical certificates, false medical diagnosis certificates or other fraudulent activities to patients.

?Pledger (Signature):

?Complete Part 6 of Nurses’ Personal Service Commitment Letter on September 29, 20xx

?For further transformation Service concept, establish a harmonious and unified new modern nurse-patient relationship, fully embody the patient-centered, implement the full-service, full-process, and comprehensive high-quality service concept, and provide safe, high-quality, and satisfactory nursing services. Our commitment:

?1. We will always keep the indoor temperature appropriate, peaceful and noise-free; the sheets and quilts are comfortable, clean and tidy, and the medical instruments and equipment are spotless and arranged in an orderly manner to provide a good surgical environment.

?2. We will patiently provide preoperative care. The day before the operation, the circulating nurse will be responsible for the preoperative visit, collect relevant information, check the patient, comfort and encourage the patient with kind and warm words, Educate patients, enhance their confidence in overcoming the disease, and relieve their worries.

?3. We will carefully provide intraoperative care. On the day of the operation, we will have the preoperative nurse visit the ward to pick up the patient. After checking, they will enter the operating room. During this process, the language Friendly and gentle, she helps the patient cross the bed and gently assists the doctor in positioning the patient; the circulating nurse will always stay with the patient during the operation and provide different psychological care according to the patient's different situations to make the patient feel safe. , embodying the nursing culture of humane care, patient-oriented and service-oriented.

?4. We will provide considerate post-operative care. After the operation, the roving nurse will escort the neatly dressed and well-warmed patient back to the ward, place him in the correct position, and do a handover with the ward nurse. Explain to patients and family members the positioning requirements required for different anesthesia methods and the management of various wound drainage tubes to obtain cooperation. On the first day after surgery, the circulating nurse will conduct follow-up visits with the postoperative patients. Ask the patient about their general postoperative conditions and other surgical complications. At the same time, appropriate treatment, comfort and explanation are given to the patient's existing discomfort. Understand patients' satisfaction with operating room care, formulate corrective measures, and improve the quality of nursing cooperation. Solicit opinions from the surgical department and promptly correct and solve problems found.

?5. For family members waiting outside, we will send a dedicated person to provide timely comfort and explanation, let them know the progress of the operation, and provide tea, etc. to relieve anxiety and uneasiness.

?6. We will provide related needed items for some patients, such as toilet paper, sanitary napkins, milk for hysteroscopy patients; toys for pediatric surgery patients, etc., so that patients can feel like home.

?7. We will always attach importance to various forms of health education, provide various health education prescriptions, books and periodicals, and publish monthly newspapers to provide patients and their families with richer health care knowledge.

?Commitment Department: Operating Room

?Complete Part 7 of Nurses’ Personal Service Commitment Letter on March 10

?In order to carry out my work better, I make The following commitments:

?1. Practice medicine in a civilized manner, provide courteous services, and have superb skills.

?2. The doctor in charge conducts ward rounds every day, answers all questions, and has a kind attitude.

?3. Parents can choose a nurse to perform venipuncture on their children.

?4. Every Monday to Friday afternoon, the doctor in charge explains the condition of the child to the family members in the unaccompanied neonatal ward.

?5. Patient consultations from other hospitals are on call.

?6. 24-hour hotline consultation hotline: 83. Information management download 83.

?X, month, x, 20xx