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Job responsibilities of property in sales department
Job Responsibilities of Property in Sales Department (15 general articles)
In today's society, job responsibilities are used more and more frequently. Defining job responsibilities can make employees know and master job responsibilities, maximize labor management, scientifically allocate manpower, and make people do their best and match people with posts. How to formulate job responsibilities is appropriate? The following is the job responsibilities of the sales department property that I collected, for reference only, hoping to help everyone.
Job Responsibilities of Sales Department 1
1. Carry out the company's working principles, decisions, plans and various instructions. Preside over the overall work of the management office, formulate the work plan and objectives of the management office, and organize the implementation of the property management of the residential area in accordance with the Property Entrusted Management Contract. Accomplish the responsibility objectives assigned by the company.
2. Check, supervise, correct and prevent unqualified services, and ensure that the services meet the standards stipulated in the quality system.
3. Be responsible for preparing the annual expense plan of the management office and submitting it to the company for approval before implementation. Strictly control the expenditure of daily management expenses, and do not arbitrarily apportion and collect fees from customers.
4. Be responsible for handling customers' major complaints against the management office staff and maintaining good relations with customers.
5. Be responsible for the team building of the management office, and fully mobilize the enthusiasm of employees.
6. Accept the supervision of the owners' committee, maintain a good relationship with the owners' committee, community workstations, police stations and other relevant departments, and cooperate with relevant departments to do a good job in safety prevention.
7. Organize regular meetings, coordinate, summarize and arrange the work in time.
8. Conduct questionnaires or visit customers regularly, understand the situation, listen to opinions, maintain good cooperative relations with customers, and constantly improve management level.
9. review the quotation of subcontracted projects with the engineering department of the company, supervise the work of subcontractors, and ensure that the quality of subcontracted projects meets the standard requirements.
1. Be responsible for auditing the daily expenses of the management office.
11. Be responsible for reviewing the annual plan for the maintenance and renovation of houses and related equipment and facilities.
12. Be responsible for organizing the monthly assessment of personnel in this department.
13. Be responsible for the decoration review/approval of customers in the community. Sales department property job responsibilities 2
1. Love your job and be loyal to your duties; Consciously abide by national laws and decrees, be familiar with the laws and policies related to property management, be responsible for implementing the company's instructions and relevant rules and regulations, and convey all kinds of documents issued by superiors.
second, be familiar with the situation of houses and buildings in the residential area under your control, and know the basic situation of users and property owners in detail.
third, do a good job of daily work inspection, adhere to the system of spot checks and inspections, and truly dare to grasp and manage.
4. unite and lead the staff of the whole station to complete all the tasks and indicators assigned by the company, and fully motivate and mobilize the work enthusiasm of the staff.
5. Firmly establish the service tenet of "Owner first, service first"; And the professional ethics of "loyalty to the company, love and dedication".
VI. Make the work plan of this site and organize its implementation, and regularly check the implementation of the plan.
seven, coordinate the relationship between departments, timely and seriously deal with the problems of this station, and lead the staff of this station to manage the community well.
VIII. Be responsible for regularly reporting to the owners' committee of the community.
IX. Be responsible for regularly reporting the relevant management situation of the residential area to the company manager.
X. Other matters temporarily assigned by the manager. Responsibilities of Property Position in Sales Department 3
1. Responsible for the implementation of fire control work in the management area to ensure the safety of the property and users within the jurisdiction.
2. Be familiar with the performance and usage of various fire-fighting equipment in the management area.
3. Regularly check the implementation of the fire safety system and take corrective measures for key parts.
4. Be responsible for the fire and fire alarm treatment in the management area, and adopt the "three-no-let-go" approach to fire and fire alarm.
5. Be responsible for fire prevention knowledge education and fire prevention training for employees, so as to improve their actual combat ability.
6. Be responsible for formulating and modifying the fire safety responsibility system and fire emergency plan, and the evacuation signs should be eye-catching.
7. Be responsible for the inspection and management of fire-fighting articles and equipment, and timely replace outdated and invalid equipment.
8. Be responsible for the design review and construction acceptance of new construction, reconstruction and expansion of cooperative projects.
9, responsible for assisting the daily public security management.
1. Responsible for completing other tasks assigned by superiors. Sales Department Property Job Responsibilities 4
1. Work at the customer service desk in the office building or shopping mall;
2. Handle inquiries and complaints from customers and tenants in office buildings or shopping malls, and provide appropriate assistance and services;
3. Provide paid or unpaid convenience services;
4. Handling preferential parking services;
5. Be responsible for the survey of users' opinions and the collection and summary of users' information;
6. Establish and manage relevant records/files, customer files, complaint records, etc.
7. Assist the customer service director to handle all management affairs;
8. report the work summary and plan to the immediate supervisor on a regular basis;
9. Perform other tasks assigned by the superior. Sales Department Property Job Responsibilities 5
1. Obey the work arrangement of the department head, observe discipline and establish a good sense of service.
2. Be responsible for the maintenance of this property area, be familiar with the types and distribution of public supporting facilities and equipment in the property management area, and master the distribution, trend, location and maintenance methods of various lines.
3. If the public facilities are found to be damaged, hidden dangers or other abnormal conditions during regular inspections in the property management area, they should be repaired in time to ensure the normal operation of the public facilities and equipment.
4. Actively provide customers with a number of convenience services. Upon receiving a customer's repair request, they should rush to the scene in time to troubleshoot. Contact the person in charge immediately if you have any difficulties.
5. When important electrical equipment faults are found, report to the department head in time, organize personnel to repair, analyze the cause of the accident, make records and make suggestions.
6. Clean the power distribution room regularly to achieve "three cleanness" (equipment cleanness, machine room cleanness and workplace cleanness) to ensure the normal operation of the equipment.
7. Dress according to regulations during working hours, wear work cards, strictly abide by operating procedures and working standards, and resolutely implement the principle of safety first.
8. Take an active part in on-the-job training, study technology assiduously, constantly improve the work level, and do a good job in saving energy and materials.
9. Give full play to work initiative and complete other tasks assigned by leaders. Responsibilities of Property Position in Sales Department 6
1. Responsible for the daily maintenance of electromechanical installation and maintenance works to ensure the normal operation of water supply, power supply and equipment in the management area.
2. carry out the rules and regulations formulated by the company to ensure that the mechanical and electrical facilities and equipment are in safe and good operation.
3. Conduct regular and irregular inspections on the operation, repair and maintenance of facilities and equipment to ensure the normal operation of facilities and equipment.
4. According to the post requirements and own ability, conduct practical operation on the equipment operation, repair and maintenance in the responsible area.
5. inspect the fire hydrants, fire hoses, main water supply and drainage pipes, pipe fittings, corridors and rooftop systems, and make records.
6. inspect the strong and weak current equipment, lines, public antennas, centralized monitoring system and pool water level control lines.
7. summarize the work records of the technicians in the engineering department, and report to the engineer on duty immediately if any fault is found and handle it in time.
8. Be responsible for the maintenance of public facilities, equipment, water and electricity, and track the quality of maintenance work.
9, strictly abide by the safety technical operation procedures and handle affairs according to relevant systems.
1, according to the provisions of the company's water and electricity saving, do a good job of water and electricity saving, and put forward feasible suggestions. Make statistics on the water and electricity consumption of public utilities every month. If there is any abnormality, analyze and solve it.
11. Complete other tasks assigned by superior leaders on time, in good quality and in good quantity. Job responsibilities of property in sales department 7
Job responsibilities:
1. Making enterprise training courseware and product knowledge training courseware; Organize new employee training so that new employees can understand the company's products as soon as possible;
2. Do a good job in training support and organization; Make overall arrangements and contact with personnel at the training site, and control the training site, so that new employees can master the relevant corporate culture and company system within the specified time according to business needs;
3. Carry out curriculum R&D design according to the training needs put forward by the business department, and formulate targeted training plans for relevant training according to the needs;
4. organize employee training effect assessment feedback according to the training content to strengthen the training effect;
5. Be responsible for supporting the company's large-scale meetings and training activities, and organize various financial investment knowledge and lectures according to the needs of business departments;
6. Have strong ideas and practical experience in online learning and mobile learning, and be able to follow up online learning projects;
7. Write training reports and summaries, and be able to give professional feedback on training quality and present activities;
8. Complete the temporary work assigned by the leader.
Qualifications:
1. Under the age of 35, bachelor degree or above in management, human resource management is preferred;
2. More than three years experience in human resource management, with experience in real estate, business management and service industries preferred;
3. Have experience in training course research and development and follow-up of educational administration, have good communication skills and be able to communicate well with internal lecturers and students;
4. Have experience in developing and training internal lecturers;
5. Have experience in building a training management system, and be able to make annual company-wide training planning, training orientation and training promotion. 8
Responsibilities:
1. Assist in improving the company's human resources rules and procedures and optimize the training management system;
2. Pay attention to industry information and norms, and develop practical and effective training courses according to the actual situation of the company;
3. Collection, collation, statistics and filing of training information;
4. Organize, supervise and inspect the pre-job training and on-the-job training for new employees;
5. Complete other tasks arranged by the leaders.
Requirements:
1. College degree or above, more than one year working experience in training or at least two modules of human resources;
2. Major in human resource management and psychology is preferred, and familiar with relevant labor laws and regulations;
3. Skilled in office software operation. Sales Department Property Job Responsibilities 9
1. Responsible for the normal operation and management of the hospital project cleaning department;
2. Implement the company's standardization system;
3. Complete the annual financial indicators of the department set by the company;
4. Visit customers regularly to maintain and improve customer satisfaction;
5. Be responsible for the daily work management, management skills training, assessment and encouragement of subordinates. Sales Department Property Job Responsibilities 1
1. Overall coordinate the work of customer service, engineering, security and environment modules of the property service center;
2. Be responsible for organizing the implementation of the company's quality management system, reviewing and supervising the implementation of the annual customer service improvement plan and implementation plan, and continuously improving the project site quality and customer satisfaction;
3. Be responsible for implementing the company's business policy, achieving the annual business management objectives issued by the company through service innovation, cost control and diversification, and improving the project management level;
4. Be responsible for the rational allocation of human resources in this project, supervise, guide, train, motivate and evaluate subordinate employees, and help realize employees' personal career planning and improve employees' satisfaction;
5. Be responsible for the maintenance of the public * * * relationship of the relevant units of this project; Sales Department Property Job Responsibilities 11
1. Be fully responsible for the property management of the case and coordinate related resources;
2. Cooperate with real estate marketing activities, coordinate the relationship between real estate sales, agency companies and other aspects, keep in touch with them, and deal with related issues in time;
3. Be responsible for the construction of the property team in the case field and the performance appraisal of the property team in the case field;
4. Guide the existing business of the property in the case field, improve the service level, and carry out relevant training as a whole;
5. Assist the real estate to deal with major complaints and emergencies in the case field. Sales Department Property Job Responsibilities 12
1. Assist to follow up the supervision and management of the company's outsourcing security, cleaning and greening companies;
2. Assist in supervising the staffing, service quality, complaint feedback and dispute handling of outsourcing service units;
3. Supervise and inspect the daily service work of each project, put forward the rectification plan and follow up the implementation;
4. Other tasks assigned by the company. Sales Department Property Job Responsibilities 13
1. Overall plan the project property work, have service awareness and cost awareness, and have strong project promotion and cost control capabilities;
2. Be responsible for the operation and maintenance of all equipment in the square and the management of facilities and equipment;
3. Be responsible for property management such as square cleaning, greening, environmental temperature, security and cleaning;
4. Be responsible for the fire control, property and customer safety management of the square;
5. Be familiar with power transformation and distribution, air conditioning and ventilation, and understand the relevant fire-fighting regulations and construction acceptance design specifications;
6. Strong execution, able to work under strong pressure and good communication and coordination skills. Responsibilities of Property Position in Sales Department 14
1. Assist the director to formulate a reasonable corporate strategic plan and lead the team to effectively implement it according to the requirements of the group company and the company's system documents to achieve the company's development goals;
2. assist the director in formulating the company's annual work plan and short-term goals, organize their implementation according to the approved contents, guide and supervise the project management services in the property areas under his jurisdiction, and provide guidance, services and help for the work of various departments of the company;
3. Assist the director in team building, staff management and supervision;
4. Be responsible for the intervention in the early stage of building construction and making the maintenance and maintenance implementation plan of equipment and facilities in the later stage;
5. Complete other tasks assigned by superior leaders. Property Job Responsibilities of Sales Department 15
1. According to the strategy of Modern Service Group, set up the market development system and standards of the property sector, and be responsible for the market development of each business module, including project selection research, positioning planning, scheme formulation, etc.
2. research and analyze innovative business, and formulate new business development plans and strategic objectives;
3. Participate in the design of financing scheme, formulate feasible capital operation schemes such as company merger and acquisition, and conduct risk management;
4. according to the company's business plan, complete investment and financing and expand business indicators;
5. Be responsible for channel customer development and maintaining the relationship between the government, relevant associations and key customers. ;
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