What is the service concept of Haidilao?

Haidilao's service concept is: service first, customer first, and it has become the brand symbol of Haidilao to devote itself to creating intimate, thoughtful and high-quality personalized service. Service has always been the ace competitive advantage of Haidilao, and it is also the most praised aspect by consumers.

Details of services for the elderly, pregnant women and children

Old people: send steamed eggs to the old people, and the old people are generally hungry when eating hot pot; Get a cushion for the old man. The old man's bones are aging and it is uncomfortable to sit on a hard stool for a long time. Introduce some soft dishes such as tofu and pumpkin; Assist the elderly to fish for vegetables; Get reading glasses for the elderly; Help.

Pregnant women: send cotton pads; Send plum or pickles; Introduce dishes with the nutrition menu of pregnant women; Don't operate beside pregnant women, so as not to bring her accidental injury.

Child: send steamed eggs; Bring a baby chair and stroller; Use disposable short chopsticks instead of long chopsticks; Children's apron; Children's paradise; Prepare straws; Take boneless, boneless and digestible food for children; Children can be encouraged to eat more by rewarding small gifts; When the child is asleep, you can put the extra stools together, bring a cushion and a sleeping bag, and let him sleep peacefully.

Birthday guest service details

Prepare birthday bowls, longevity noodles, or glutinous rice balls for guests, plus birthday gifts; Organize an active birthday activity (singing birthday songs, performing programs, etc.) for guests. ); If the guest is an old customer, the gift can be slightly better, such as cakes, flowers and so on.