What is the relevant definition of "digital transformation" in VeriSM?

The definition of digital transformation refers to the changes related to the application of digital technology in various fields such as sales to market, products, services and new business models within the organization. In the book "Service Management in the Digital Age of VeriSM" published by Tsinghua University on June 20 19, there is a clear definition of digital transformation: "Digital transformation refers to the changes related to the application of digital technology in various fields such as sales to markets, products, services and new business models".

Digital transformation involves many contents and angles, but it is the core task to realize enterprise transformation through digital ability and the key to establish core competitiveness of enterprises in the new era, and the core ability to realize digital transformation is to establish a service-oriented enterprise environment.

Realism The original meaning comes from the Latin "truth".

In the digital service management model, each letter is the first letter of a keyword. Service management methods include: value-driven, value-driven, continuous evolution, quick response and timely response, integration and service management.

Not truth? It is a set of enterprise-level digital service management framework, more precisely, it is a set of enterprise digital service management model that can be flexibly customized-a model that helps enterprises respond to customer needs and provide customer value by integrating service management practices.

In a word, improving organizational ability provides value for the digitalization process.