How to improve the ability of grassroots police to do mass work in the new period

The mass line of "everything is for the masses, everything depends on the masses, from the masses to the masses" is the fundamental working line of our party and the basis and guarantee for public security organs to carry out all kinds of work. In the construction of the "three basics" project, the Ministry of Public Security regards "being able to do mass work" as an important content of hard training basic skills, which fully demonstrates the importance, urgency and necessity of doing mass work well by grassroots police at present. In the new historical period, it is an important task to study, study and better adhere to the mass viewpoint and mass line and further improve the ability of grassroots police to do mass work in the new period. First, deeply understand the basic meaning and present situation of improving the mass work ability of grassroots police. Public security mass work refers to serving, organizing, publicizing, relying on and protecting the masses from the masses. The so-called grass-roots police's ability to do mass work well, specifically, refers to the comprehensive needs and concrete embodiment of a policeman's concept, consciousness, mentality and knowledge, skills and skills in mass work. The ability of grassroots police to do mass work well includes many aspects, including theoretical thinking ability, official handling ability, management ability, reform and innovation ability, public relations coordination ability, fair law enforcement ability, contingency ability and so on. At present, the grassroots work is weak, and the grassroots police work ability is not strong. There are subjective and objective reasons. There are internal and external causes. To sum up, there are three main reasons: (1) Mass work in the new period is really difficult and more difficult. First, China is in an important period of strategic opportunities for economic and social development, with frequent mass incidents. During this period, we are faced with unprecedented opportunities and challenges. At present, deep-seated contradictions and unstable factors, emergencies and mass incidents in the social and economic fields have increased significantly. The traditional mass work methods of public security organs are simple and few, and the working ability of grass-roots police can not meet the requirements of the new era. Second, China is in a period of high incidence of criminal cases, which makes people's security requirements for public security organs improve. During this period, with the development of social economy, the mobility of people, money and things has been continuously enhanced, making social security more and more complicated. The continuous high incidence of cases makes people feel insecure. Some people blame the public security organs for the poor public security situation and alienate the feelings of the police and the people. Third, the development of urbanization has caused the desalination of interpersonal relationships. With the great development of urbanization, people's lifestyle has changed greatly, the scope and region of mass social activities are increasingly dispersed and diversified, and interpersonal relationships are gradually indifferent. Grassroots police officers often encounter "knocking at the door, entering the house and nagging" when they go deep into mass work, which brings certain difficulties to mass work. At the same time, the traditional concept that some people actively cooperate with the public security organs to carry out their work is gradually weakening. Fourth, the non-police law enforcement activities of public security organs have increased, causing misunderstandings. At the same time, the police's work of receiving, controlling and handling mass incidents is at the forefront, thus expanding social opposition, and the opposition of the masses is growing, leading to tension between the police and the people. Fifth, in the new era, the people's awareness of safeguarding rights has been continuously enhanced, which makes people's expectations for public safety increase. With the development of social politics, the rule of law and civilization, the people's knowledge and cultural level have been greatly improved, and their awareness of the rule of law, human rights and rights protection has been continuously enhanced, and their expectations for strict, fair and civilized law enforcement by public security police are getting higher and higher. (2) The mass work mechanism is not working well, so it is difficult for the police to concentrate on mass work. Although the overall image of the public security organs has been effectively improved through large-scale training, interviews and hard training in basic skills in recent years, the relationship between the police and the people has not been well consolidated and strengthened. First, the awareness of leading organs in grasping mass work is not strong enough. In daily work, mass work is not regarded as the "foundation" of basic work, which is out of balance with the deployment, inspection and assessment of other centers, and is not in its due position, resulting in the situation that grass-roots units do mass work for the police "when they think about it, they don't grasp it if they can't remember it, and no one will grasp it if they forget it". Second, the basic work at the grassroots level is not standardized. Grass-roots public security organs crack down on criminal offences all the year round and maintain social order. They are used to centralized and unified actions. In order to catch up with the progress and complete the central task index, some police officers are impatient, the interaction between police officers and the masses is reduced, and the basic work of the masses is even more inadequate. Third, power is not in place. Mass work is an "arduous" long-term and continuous grass-roots work. Soft and slow, it is difficult to get results in a short time. Therefore, there are few opportunities and opportunities for grassroots police to receive awards for meritorious service in mass work, and there is a lack of incentive and promotion mechanism for mass work in actual work. (3) Grass-roots policemen's concept of the masses is weakened, their quality is not high, and their ability to do mass work is not strong. First, in terms of work concept, some police officers have a weak sense of purpose and humanistic consciousness, rarely communicate face to face and intimately with the people, and lack due feelings and goodwill for the people, which has dampened their enthusiasm for maintaining social order. Second, the overall quality of the police is not high enough, and they are unwilling, unwilling and afraid to do it, making mass work difficult. Some policemen lack the necessary level of policy theory, legal professional quality, organization and coordination ability and language expression ability to do mass work well, lack social knowledge and experience, never take the masses' thoughts into consideration and fail to grasp the hot issues that the masses care about. Some policemen don't know how to publicize, mobilize and educate the masses, especially those involved in cases and incidents. At present, the proportion of young policemen in grass-roots units is increasing, with shallow social experience and little work experience. When doing mass work, I don't know what to do and I can't start, which leads to less communication with the masses and difficulties in communication. They can't do mass work yet Third, the sense of responsibility is not strong and the working methods are lacking. Some policemen lack practical work style and are unwilling to go deep into the masses to carry out hard and meticulous work, and the rate of seeing police, knowing police and satisfaction is not high. Some measures to do mass work are simple, which makes it difficult to detect a considerable number of cases, to arrest fugitives, and the people's dissatisfaction is growing day by day. Some people who come to the police for help still have the phenomenon of "difficult to get in, ugly face, ugly words and difficult things" to varying degrees, which hurts the feelings of the people. Some also pretend to be managers, and their working methods are simple in correcting and investigating violations and solving public security disputes. Not only did it not fundamentally solve the problem, but it even intensified contradictions, making it difficult for the masses to convince them to enforce the law and get their support and support. Second, deeply understand that improving the grassroots police's ability to do mass work is a major issue facing the public security organs at present. The Central Committee's Decision on Further Strengthening and Improving Public Security Work points out: "The combination of specialized work and mass line is the characteristic and advantage of public security work in China. Under the new historical conditions, we should correctly handle the relationship between public security organs and the people. Public security organs at all levels and all public security police should continue to adhere to the mass line, trust and rely on the masses, learn to do mass work, mingle with the masses, and be intimate people of the masses. We must actively explore new ideas and methods to mobilize and rely on the masses to do a good job in public security work under the new situation, so that public security work is deeply rooted in the hearts of the people and lays a solid foundation for public security work. " In the new period, public security work should establish Scientific Outlook on Development, vigorously use the "professional" policing of strengthening police with science and technology and making public security information. The most fundamental thing is to trust and rely on the masses, which is the most remarkable feature and advantage of public security work in China, thus endowing public security work with rich connotations in the new historical period. Therefore, it is more practical to improve the police's ability to do mass work. (1) It is an inevitable requirement for giving full play to the functions of public security organs. Public security organs shoulder the three political and social responsibilities of "consolidating the ruling position of the * * * production party, safeguarding the long-term stability of the country and ensuring the people to live and work in peace and contentment". They are an important force for maintaining the stability of state power and have the functions of dictatorship and social management. Public security organs should carry out law enforcement activities according to the will of the people. The sociality and extensiveness of their law enforcement scope determine their closeness to the people, and they should adhere to the consistency of being responsible for the law, the party and the people. The party is people-oriented and the country is people-oriented. Under the new situation, public security organs cannot do without mass work. To close the relationship between the police and the people, the police must improve their ability to do mass work well, so that public security work can win the heartfelt support and support of the overwhelming majority of the people and provide a strong guarantee for public security organs to give full play to their functions. (B) is an inevitable requirement to promote the building of a harmonious socialist society. The Central Committee of the Communist Party of China put forward the strategic plan of building a harmonious socialist society. For public security organs, building a harmonious society is to promote the internal and external harmony of public security organs, the first of which is harmony with the people. Every work, word and deed of the grassroots police are closely related to the vital interests of the people. If the grass-roots police can't blend in with the people and keep close relationship with them, it will be difficult for the whole society to form a harmonious situation. Therefore, a harmonious society requires grass-roots police to improve their ability to do mass work well. We must firmly establish the concept of the masses, adhere to the people-oriented principle, practice the act of loving the people, take safeguarding, realizing and developing the fundamental interests of the overwhelming majority of the people as the starting point and the end result of our work, and further enhance the pertinence and effectiveness of doing a good job in mass work. We should be good at listening to and correctly treating the criticisms and suggestions of the masses, establish a harmonious relationship between the police and the people, and provide a solid mass foundation for building a harmonious socialist society. (3) It is an inevitable requirement to adapt to the new situation and the development of new tasks. At present, the public security organs are facing the pressure of prominent social contradictions, high incidence of criminal offences and complicated struggle against the enemy, unprecedented opportunities and challenges, and need to rely on the masses more closely than ever before. Public security organs at all levels should further enhance their sense of urgency in learning to do mass work well, quickly set off an upsurge in learning to do mass work well, vigorously improve their ability to do mass work well, give full play to and rely on the masses, severely crack down on criminal offences, actively safeguard social order, properly handle mass incidents and mass letters and visits caused by contradictions among the people, and minimize and solve problems that the masses strongly reflect. Melt and resolve social contradictions in advance, ensure the stability of the whole society and create a good society for the sound and rapid development of China's social economy. (D) is the inevitable requirement to achieve the ultimate goal of the "three basics" construction. In recent years, through the joint efforts of public security organs at all levels, the overall situation of public security mass work has been significantly improved, but there is still a big gap with the requirements of the party and the people. Through the "big visit" of law-related cases, it is found that there are still some problems in the law enforcement and mass work of public security organs, especially in the aspects of receiving police, patrolling and checking, mediating disputes, investigating and collecting evidence, investigating cases (events), household registration documents, correcting illegal acts and so on, which are inaction, chaos and harm to the interests of the masses. Still happens from time to time. It reflects that some policemen have not mastered and used the basic skills of doing mass work well, and their ability to do mass work has not adapted to the needs of public security work under the new situation. Learning to do mass work is a compulsory course for every policeman. Therefore, the Ministry of Public Security takes "knowing how to do mass work" as an important part of the "three basics" construction, and requires grassroots police to lay a solid ideological foundation for law enforcement for the people, establish a people-oriented concept of the masses, perform their duties, practice the basic skills of doing mass work, explore new ways to do mass work, broaden new channels to do mass work, and make the police's ability to do mass work keep up with the new situation and build a solid mass foundation. Three. Effective ways and measures to improve the mass work ability of grass-roots policemen in the new era: Public security organs must take Scientific Outlook on Development as a guide, take the concept of reform and innovation, start from the most basic links and work, and strive for practical results, so as to make public security mass work full of vitality. (1) Identify the "breakthrough point" to improve the mass work ability of grassroots police. Thought is the guide of action, and the quality of mass work of grassroots police directly depends on the understanding and attention of leaders and police at all levels to mass work. First, further firmly establish the concept of the masses. We should truly realize that the masses are not only our parents, but also the foundation and support of various public security work. Emotional closeness is a golden key to mass work. We should vigorously cultivate and enhance the deep people's feelings of the police, carry out law enforcement, management and work with deep people's feelings, win the hearts of the people, and win the hearts of the people, so that difficult and complicated problems can be solved faster and better. The second is to serve the masses from a long distance and be good at benefiting the people. It is necessary to keep close contact with the masses, continue to maintain and carry forward the most basic mass work method of "uniting a hundred schools of thought, knowing a hundred schools of thought and solving a hundred schools of thought", and persist in taking the masses as teachers and learning from them. When dealing with the masses, we should be more frank and practical, say what the masses are willing to listen and understand, do what the masses want to do and get benefits. The third is to regard the image of the police as life. It is necessary to educate the police to pay attention to their own self-cultivation, pay attention to police morality for the police, and improve the bottom line of police morality. "Self-discipline is enough to convince people, breadth is enough to win people, and leadership is enough." Every policeman should establish the best image of public security organs through his own words and deeds, and win the recognition and support of the people with his own image. Fourth, solving small problems in time can avoid big problems. Keep in mind that "the interests of the masses are no small matter." It is necessary to do small things that the masses care about, do practical things, do difficult things thoroughly, avoid intensifying contradictions, making minor things big, and expanding the situation, and timely resolve various social contradictions involving the interests of the masses. One of the basic skills for the police to do a good job in mass work is to correctly understand the relationship between major events and minor events, that is, to be good at grasping major events and prevent the neglect of minor events from affecting the overall situation. The police should always pay attention to the bad emotions among the masses, especially the problems with signs and tendencies, and do a good job of persuasion in time. We must never "lose big because of small things", let alone make big things because of our own negligence, which will lead to social contradictions and other social problems. (2) Identify the "core point" to improve the working ability of the grassroots police. The foundation is not firm, and the ground shakes. To truly improve the ability of grassroots police to do mass work, the core of the fundamental breakthrough in public security mass work lies in the issue of work norms. As far as public security organs are concerned, it is necessary to change their working methods, realize the transformation of public security management from management to service, from closed to open, from random to standard as soon as possible, and make every effort to build a service-oriented public security organ. Specifically, all kinds of police officers at the grass-roots level must be guided and standardized in what they do, how to do and what they do in mass work. It is necessary to study the police operation mechanism of grass-roots units, dare to reform and innovate, establish a scientific police innovation mechanism, liberate the police from inefficient internal police operation and the consumption of external non-police activities, reduce the burden of grass-roots police in space and time, and let the police have more time and energy to grasp basic work and do mass work well, so as to improve the efficiency of police work and strengthen the relationship between police and the people. At present, we should focus on solving the problems of "1 10" police reception, borrowing, handling of mass incidents, and security deployment of large-scale activities. As far as the grass-roots police force is concerned, the functional departments of the organs should standardize their operations, use the police scientifically, optimize the use of the police force, and ensure that the police do not duplicate their work and are ineffective. We will continue to vigorously promote household registration, transportation, fire protection, public security, foreign affairs and other administrative work and police affairs disclosure, enhance the transparency of public security work, and consciously accept the supervision of all sectors of society and the people. Grass-roots police should do a good job in re-investigating the actual population base, collecting social information, carrying out public security prevention propaganda, and carrying out convenience services, and seriously solve the hot, difficult and focused issues of public security reflected by the masses to stabilize social security. Give full play to the role of social mass organizations, gather the wisdom and strength of the masses, carry out various forms of mass prevention and treatment, effectively integrate various social resources, take the road of police socialization, make public security work deeply rooted among the people, and open up new ways for public security organs to do mass work well in the new period. (3) Identify the "focus" and improve the ability of grassroots police to do mass work. The human factor is the first factor. The sustainable development of the whole public security work depends on the overall development of the quality of the public security team, and the public security team is directly influenced by the largest number of first-line grassroots police, because they are the police who directly deal with the masses and are the cornerstone of public security work. To improve the overall quality and work efficiency of grass-roots police, we must first give a tilt in quantity and quality. By deepening the police reform, the police force will sink further and the police will move on. It is necessary to streamline institutions, merge departments with overlapping responsibilities, tilt the police force to the grassroots level to the maximum extent, allocate a sufficient number of grassroots police officers, put energetic, highly educated and experienced police officers at the grassroots level, consolidate front-line police resources, and optimize police force allocation. Second, we should give priority to training and training. Public security work is a social and practical work. With the development of society, mass work will also encounter new situations and problems. It is necessary to strengthen the training and cultivation of the police's ability to do mass work. It is necessary to increase the education and training of grassroots police and strengthen on-the-job training. On the basis of quality training in politics, culture, law, science and technology, psychology and body, we will focus on cultivating information collection skills, interpersonal skills, language expression skills, manners and etiquette with mass work as the main content. We should learn to use the knowledge of sociology and psychology, do mass work with the truth and language acceptable to the masses, constantly increase the talents of the police, improve the art and level of mass work, and realize the comprehensive improvement of the professional knowledge, skills and ability of the grassroots police. Third, we should give it a tilt from propaganda and evaluation. It is necessary to publicize the advanced models of grassroots police doing mass work at multiple levels and from multiple sides, build up the selection models, and combine them with the evaluation of the first and the promotion, so that grassroots police doing mass work in the front line can have a sense of honor and benefit. Fourth, strengthen and improve the ideological and political work of grassroots police, strive to solve the problem that some grassroots police are not attentive, attentive and dedicated to mass work, strive to improve the spirit of dedication and selfless dedication of grassroots police, take root at the grassroots level, work hard, perform their duties with practical actions and effectively, and consolidate the foundation of mass work. (4) Identify the "cut-in point" to improve the work ability of grassroots police. It is necessary to do a good job in the performance appraisal of the police's mass work ability, and establish and improve a scientific, rigorous and fair performance appraisal mechanism. It is necessary to set the relevant content of "mass work" as an important plus item for a period or the work of the police station center, and earnestly strengthen the performance appraisal of mass work. When assessing the police to do a good job in mass work, we should pay attention to the big and put the small, grasp the three key and result indicators of police familiarity, police awareness and satisfaction, and reduce procedural assessment. It is necessary to further implement the incentive mechanism for evaluation, adhere to the combination of internal evaluation and external evaluation, promote motivation with internal evaluation and create an atmosphere with external evaluation. The internal inspection mainly examines the common sense, laws and regulations that grass-roots police should know to do mass work well, the two-way familiarity rate between police and people in the jurisdiction, the detection rate of clues provided by the masses, the information collection rate of the masses, and the situation of mass prevention and treatment. The external evaluation mainly examines the police awareness rate, police awareness rate and satisfaction rate of the people in the jurisdiction. We must strictly honor rewards and punishments. Police officers with solid work and outstanding achievements should be rewarded in time, and those who are really incompetent and dereliction of duty should be held accountable.