Summary report on the investigation and mediation of conflicts and disputes

Summary report on the investigation and mediation of conflicts and disputes

Earnestly carry out the investigation and mediation of conflicts and disputes, comprehensively implement various measures to maintain stability, and effectively maintain social stability. The following is a summary report on the investigation and mediation of conflicts and disputes that I have collected and compiled. Welcome to read.

Summary Report on the Investigation and Resolution of Conflicts and Disputes Part 1

According to the "About Forwarding to the General Office of the General Administration of Quality Supervision, Inspection and Quarantine" "On Carrying out Conflict and Dispute Investigation and Resolution Activities in the Quality Inspection System" from the Office of the Inspection and Quarantine Bureau Our unit attaches great importance to the spirit of the "Notice on Letters and Calls" and conscientiously implemented the provisions of the "Regulations on Letters and Calls" and the requirements of the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China. We concentrated our time and efforts on timely and in-depth investigation of conflicts and disputes in our unit. We will now report the relevant situation Summarize and report as follows:

1. Propaganda and mobilization, and unify thinking.

After receiving the document, we promptly organized a special meeting for all the cadres and employees of the unit, carefully studied the spirit of the documents of the General Administration of Quality Supervision, Inspection and Quarantine, and the provincial and municipal bureaus, and truly understood the necessity of carrying out the investigation and resolution of conflicts and disputes. and importance, further unifying the thinking of cadres and workers and clarifying the main work tasks.

2. Strengthen leadership and organize carefully.

A leading group for conflict and dispute investigation and resolution activities was established, and immediately organized personnel to study and formulate specific implementation plans, decompose the investigation work, clarify responsibilities, and implement responsibilities, ensuring the smooth progress of this work. .

3. Carefully organize and implement

(1) Grasp leadership and clarify responsibilities.

Leadership is the key to doing a good job in investigating and resolving conflicts and disputes. We have made it clear that the top leader of the unit's party and government is the first person responsible, and implements a work responsibility system of "one problem, one leader, one plan, and grasping it to the end."

(2) Adhere to principles

We strictly follow the "Regulations on Letters and Calls" "local management, hierarchical responsibility, who is in charge, who is responsible, solve problems in a timely and local manner and provide education in accordance with the law Based on the principle of "combination", comprehensive and in-depth investigation of conflicts and disputes and resolution of backlog of petitions will be carried out. During the investigation, some people did not understand and did not cooperate with the work. The working group patiently and meticulously explained relevant laws and regulations to them, listened carefully to the reasonable demands reported by the people, understood them with reason and moved them with emotion, and finally got the answer. Strong cooperation from the masses.

(3) Find the key points.

According to the instructions in the document, the focus of this investigation is on repeated petitions, petitions in Beijing, and other issues caused by product quality, food safety, administrative approval, and historical and long-term unresolved personnel and labor disputes. Problems such as making trouble and stalking. In particular, we will conduct in-depth investigations into tendencies and symptoms that trigger mass incidents. Members of the working group of our unit acted separately and quickly launched the investigation of conflicts and disputes. As the quality quarantine department, it is our duty and responsibility to ensure the quality of goods and food for the people and protect the people's health. This time, I actively cooperated with the local judicial department, petition and other departments, and registered with the petition department through searching Take serious action by recording petitions, investigating existing signs of petitions, and conducting surprise inspections of products in the jurisdiction.

(4) Shenzhen people carry out activities in which leaders personally receive visits and take the initiative to make interviews.

Leaders regularly go deep into the areas under their jurisdiction to investigate and study the conflicts and disputes that they are responsible for supervising and that have occurred in the past, command from the front, conduct face-to-face investigation and mediation work, and solve problems at the grassroots level in a timely manner. The leader of the unit personally led the team to actively interview the person who had petitioned, and learned the real reason why she had such an idea. He listened carefully to her appeal, mobilized all parties to nip the conflict in the bud, and finally used The people returned home satisfied and the matter was successfully resolved.

(5) Timely resolve emerging unstable factors

Timely investigation and resolution of emerging conflicts and disputes is the basic work to reduce petition issues and social conflicts. Timely resolution is the basis. If problems are discovered and cannot be solved in time, new backlogs will be generated, which is not conducive to social stability.

Therefore, during this conflict and dispute investigation and resolution activity, the cadres of our unit coordinated and resolved the new conflicts and disputes discovered in a timely manner, and resolved the conflicts and disputes that could be resolved on the spot, and the conflicts and disputes that could not be resolved in time, I patiently explained the matter to the masses, filed and reported it, and cooperated with the judicial department to coordinate and resolve the matter, and worked hard to reduce major issues to minor ones.

(6) Adhere to the mass line.

In the entire process of investigation and mediation of conflicts and disputes, we adhere to the principle of taking the community as a unit and the community as the basis to conduct careful clean-ups and inspections to prevent major and vicious accidents, adhere to the principle of the mass line, and mobilize extensively The masses of the people conducted careful classification and statistics.

First, a questionnaire was carefully formulated and distributed in the community, using the questionnaire as one of the clues for this large-scale investigation.

The second is to conduct interviews with the people immediately and try to find out available information from the people’s mouths.

The third is to set up a suggestion box to provide the public with an effective channel for complaints.

4. Improve the system and establish a long-term mechanism.

There is a long way to go to achieve a stable job. Our unit pays close attention to system construction and establishes and improves long-term mechanisms. Our unit pays close attention to system construction and establishes and improves long-term mechanisms.

First, we have established a system for leaders to handle cases, including mediation, tracking, and feedback, to prevent petitions to Beijing and mass petitions.

Secondly, a rapid response mechanism has been established and the work plan has been improved to ensure that if a problem occurs, the work plan can be quickly launched and effectively handled. Thirdly, a "five inspections" system has been established, that is, regular inspections once a month, key inspections on major programs and activities, advance inspections during sensitive periods and before the introduction of relevant policies, joint inspections on serious issues, and special inspections on outstanding issues. During the investigation, no gaps or dead corners are left in each link, and the final count and situation are truly clear.

Thirdly, we have formulated measures to investigate and investigate work faults, linking the performance of leading cadres in investigating and mediating social conflicts and disputes with job promotions, rewards and punishments, which enhances staff's awareness of responsibility and effectively prevents conflicts and disputes. and the occurrence of petitions;

Fourth, improve the regular meeting system for monthly investigation and analysis of conflicts and disputes. Regular analysis meetings are held every month to listen to the report on the mediation of conflicts and disputes in the previous month; identify various unstable factors that may arise, analyze new situations, new characteristics, and new trends; exchange dispute mediation experiences and arrange the next step of work.

5. Existing problems and next steps

Our work still has problems such as insufficient innovation of methods and low efficiency of investigation. In the next step, we will learn from good practices and experiences through our own exploration, outbound inspections, etc., and strictly follow the work requirements of superiors, continue to carry out in-depth conflict and dispute investigation and resolution activities within the system, and continue to comprehensively investigate and analyze outstanding social conflicts and disputes. , and strive to resolve a number of prominent, major, and dangerous social conflicts and disputes. Further strengthen the close cooperation between member units, implement responsibilities, and closely focus on the work of the conflict and dispute resolution center to truly resolve conflicts and disputes at the grassroots level and resolve them in the bud. Summary Report on the Investigation and Resolution of Conflicts and Disputes Part 2

In order to conscientiously implement the spirit of relevant meetings and documents of the city and county governments, the County Quality and Technical Supervision Bureau focuses on product quality and safety, personnel, labor disputes and other issues, Integrating internal and external measures and taking multiple measures to comprehensively ensure safety and stability. The conflicts, disputes and investigation work of our bureau are summarized as follows:

1. Strengthen leadership and raise awareness.

The county bureau attaches great importance to the investigation of conflicts and disputes, convened a special meeting, arranged and deployed the investigation of conflicts and disputes in the recent period, and required all cadres and workers to correctly understand the current situation facing social stability and strengthen their ability to maintain stability. A sense of responsibility and urgency.

2. Extensive publicity and focused investigation.

Our bureau makes full use of various media and publicity platforms to combine the work of maintaining safety and stability with the implementation of corporate responsibilities, paying attention to food safety, and ensuring the public's health, to further enhance the public's safety awareness and corporate responsibility Awareness; and combined with the actual situation, carefully investigate and analyze the problem factors existing in the key areas of our bureau internal and external to ensure that effective measures can be taken in a timely manner to resolve the problem at the grassroots level and eliminate unsafe factors in the bud.

3. Strengthen supervision to ensure safety.

Since the beginning of this year, our bureau has further increased the daily supervision and inspection of product quality and special equipment and special rectification efforts, in-depth search for problems, resolutely plugged loopholes, further fully implemented the main responsibilities of the enterprise, and truly performed its duties. .

4. Strengthen duty and ensure smooth flow of information.

Our bureau’s conflict and dispute investigation and resolution leading group strictly implements a 24-hour duty system, conscientiously performs its duties, ensures smooth communication, and responds quickly. Smooth channels for people's appeals, promptly accept and resolve letters, visits, complaints and reports from the people, and actively report information to county committees and governments to prevent and reduce social conflicts. Summary Report on the Investigation and Mediation of Conflicts and Disputes Part 3

In accordance with the spirit of the instructions from our superiors, our school earnestly carries out the investigation and mediation of conflicts and disputes and the investigation of campus safety hazards. The investigation situation is summarized as follows:

1. Focus on investigating, mediating and resolving conflicts and disputes

1. Our school has substitute teachers. Our school actively cooperates with relevant departments at higher levels to appease substitute teachers, publicize national policies and regulations, care about their work and life, and encourage them to be self-reliant and self-reliant.

2. There are no disputes between the school and surrounding residents and they get along harmoniously.

3. Our school has strict charging standards and has not caused any conflicts or disputes on charging issues.

4. Our school has no conflicts or disputes caused by accidental casualties among teachers and students.

5. Our school has no conflicts or disputes caused by security issues on the school campus and around the school.

2. Focus on investigating potential safety hazards

1. There is no chaos or outstanding security issues around the campus in our school.

2. There are no safety hazards in business premises around our school.

3. Our school has no domestic or foreign hostile forces, cult organizations and violent terrorist forces infiltrating and damaging the campus.

4. Our school has no potential safety hazards on campus or around the campus that may cause various security incidents and security cases.

5. Our school’s fire exits are clear.

6. Our school does not have school buses, nor does it rent assembled trucks or scrapped trucks to pick up and drop off students.

7. Our school’s electrical, sports equipment and other facilities are maintained normally; flammable, explosive and other dangerous substances are stored in accordance with the regulations.

8. There are no dangerous buildings in our school; our school has not been harmed by landslides, landslides, or mudslides.

9. Our school uses teams and assemblies every day to conduct safety education for teachers and students; we have a part-time vice principal for legal affairs.

10. There is an emergency plan, and students are organized to carry out emergency evacuation and self-rescue drills in each period.

11. Our school’s food hygiene, drinking water hygiene and infectious disease prevention and control management are in place, and we conscientiously implement the national food hygiene management rules and regulations.

12. Establish and implement the school’s safety and stability responsibility system and safety work rules and regulations. Summary Report on the Investigation and Mediation of Conflicts and Disputes Chapter 4

According to the specific requirements of Xie Xinzui [20xx] No. 3 document, in order to carry out the centralized investigation and mediation activities of conflicts and disputes in a solid and effective manner, the main person in charge of Jingxiang Arrange instructions and formulate and issue the "Implementation Opinions on Carrying out Centralized Investigation and Mediation of Conflicts and Disputes in the Township." The implementation status is now summarized as follows:

1. Extensively publicized the importance of carrying out centralized investigation and mediation activities for conflicts and disputes and how to do a good job in stabilizing petitions.

In accordance with the provisions of the implementation opinions, the township held a mobilization training meeting attended by all rural cadres on January 20. At the meeting, the leader of the leadership team for the investigation and mediation of conflicts and disputes and the deputy secretary of the township party committee On behalf of the township party committee and government, Comrade Liu Bin made specific arrangements and put forward serious requirements to carry out this event in a solid and effective manner. Prior to this, extensive publicity was carried out using publicity tools and methods such as radio and slogans. This has given rural cadres a new understanding of the importance of petition stabilization work, a new understanding of how to do a good job in petition stabilization work, and increased and enhanced their ability and confidence in doing a good job in petition stabilization work.

2. Investigation and mediation of conflicts and disputes.

During the investigation of conflicts and disputes, all departments in each village can carefully conduct summary and analysis according to the requirements of the opinions, combined with past work and ongoing work, to find out the conflicts that have been caused and may be caused by the work, We also collect public opinion extensively, investigate and resolve possible and existing conflicts and disputes, report and summarize them on a monthly basis, and exchange and learn from each other. ***Investigated 46 cases of various conflicts and disputes. The specific mediation method is: general issues are handled by Bao village cadres in cooperation with village cadres, those caused by work are corrected, and those that the masses cannot understand or accept due to other reasons are patiently persuaded and explained. More prominent conflicts and disputes will be organized, coordinated, and jointly studied and resolved by the person in charge of the work. For key issues, the main leaders personally organize arrangements and personally participate in handling them. All the conflicts and disputes identified were resolved and the occurrence of petitions was effectively overcome.

3. Existing Problems

Although the centralized investigation and mediation activities of conflicts and disputes in our township have achieved certain results, some problems involving policies and funds are difficult to fundamentally solve for the time being. Solved, there are still hidden dangers of petitioning. The main person in charge attaches great importance to this and regularly listens to reports from relevant departments and persons in charge. He also emphasized that it is necessary to track and grasp the situation, persuade and resolve it in a timely manner, and strive to ensure stability. ;