How to write a sales year-end summary

Time flies like an arrow, and the sun and moon fly like a shuttle. As the New Year's bell approaches, we bid farewell to the tense and busy 2010, and welcome with enthusiasm and expectation a bright and brilliant 2010, leaping forward, full of hope and passion.

In the blink of an eye, it has been almost a quarter since I came to Dabon Furniture Company. Looking back on the work I have done in the past three months, I have several feelings in my heart. In the past three months, first of all I want to mention two people, Mr. Pang and Manager Geng. First of all, thank you to Mr. Pang for giving us such a development platform and careful training; thank you to Manager Geng for his encouragement and supervision in work. Under the leadership of the two leaders, our team learned a lot of business negotiation knowledge and skills, and successfully took the first step for the next step of the company's business development. Secondly, I would like to thank this business team and my colleagues for their mutual encouragement and cooperation in work. All of them have something worth learning from. I learned a lot of knowledge from them and made myself more mature. In the past three months, I have been constantly adapting to the company's business model. I am deeply honored and proud to be a business salesperson of Dabon Furniture Company. I also realized more that a salesperson's knowledge, social skills and business negotiation skills determine the salesperson's sales ability.

To this end, by consulting more product manuals, furniture information, related books and participating in company meeting training, I have improved my knowledge level in the furniture sales industry and realized that I existing shortcomings and strengths. I would like to talk about three aspects below: More grams ship "Summary King-zongjiewang"

1. In terms of professional knowledge of furniture:

1) In terms of product knowledge: strengthen familiarity with office furniture The product’s production process, material characteristics, specifications and models (including fabrics and products, etc.), production cycle, and delivery time. Understand the usage, maintenance and repair knowledge of products; understand the relevant situation of competitive products in this industry;

2) Company knowledge: In-depth understanding of the cooperation background, product production capabilities, and product production capabilities of our company and other furniture manufacturers. Production technology level, equipment status and service methods, development prospects, etc.

3) Customer needs: Understand the consumer psychology, consumption level, and basic requirements for production products of furniture buyers (including potential customers).

4) Market knowledge: Understand the trends and changes in the furniture market, customer purchasing power, and conduct market analysis in different regions.

5) Professional knowledge: Learn more about other aspects of craftsmanship and technology knowledge related to furniture, so that you can better communicate with different customers in terms of knowledge and business scope, and understand different decorative designs. The company’s shift in design thinking in the new year for better collaboration.

6) Service knowledge: Understand the basic etiquette of reception and reception (pay attention to the taboos of foreign guests and social knowledge about nationality, religion, etc.) Handle documents carefully, conscientiously, and quickly; use body language effectively ( Conveying information (including gestures, language, actions, etc.) is an effective way to gain trust.

2. Personal sales accomplishment:

1) Inner thoughts at work. Under the leadership of two leaders, Mr. Pang and Geng Le, a series of basic quality training and back-up support were carried out to strengthen self-understanding, self-analysis, customer analysis, order signing skills, etc., so that I can recognize and face the challenges in future sales. A more comprehensive preparation has been made for cultivating different negotiation skills for different clients. I will definitely think of you when I get a high salary, and I will definitely thank you with actions. It’s all you who have given me opportunities and a platform for development. It is precisely because I have learned a lot of sales skills and improved my negotiation skills from you. With these early experiences as a foundation, I believe that I will be able to work in the future. Grow independently in your position more smoothly. During the work process, the careful training and words and deeds of the two leaders have made me grow a lot. Thank you for your help at work. These are the accumulation of my knowledge wealth.

2) Adjustment of professional mentality.

A salesperson's day should start when he opens his eyes in the morning. Every morning I wake up from the cheerful and aggressive alarm sound I set, and then face the day's work with an energetic and happy attitude. If I don’t have as much experience as others, then I will compete with others for integrity; if I don’t have as many orders as others, then I will compete with others for service.

3) Development of key customers. I want to say something here: I have classified my customers; there are customers a, b, etc., and I have to treat customers of type B as type A. In this way, we have one more category A than others, and one more category A is more. An opportunity. Visits: visit customers at least three times a week. I believe that targeting customers is the same as setting goals. First of all, we must concentrate on being a customer. Only in this way can we achieve results. After the key customers recognize it, I will then transfer my energy to the second key customer.

4) Cultivation of signing skills. "How to [FS:PAGE] get customers → track customers → business negotiations → solution design → successful signing → after-sales installation → after-sales maintenance → interpersonal maintenance" and other processes, although I have been with the company for three months, it is still very difficult. Unfortunately, I haven't signed a single contract. It is necessary to strengthen the understanding of such a process.

5) Shortcomings in one’s own work. The business experience is not rich enough, and the salesperson's resilience and business skills need to be broken through. I hope to improve my shortcomings as soon as possible, give full play to my advantages, and lay a better foundation for my future sales business and development, and improve my self-confidence. Heart and business sales skills. I want to continue to practice and summarize in my future work, and actively learn and ask old salespeople for business knowledge to improve my sales skills as soon as possible.

In terms of business development:

As the company develops, I believe that in order to become a qualified salesperson, you must first adjust your own ideas and unify your thoughts and goals with the company. Only by clarifying the company's development direction can we fully integrate into the company's development and carry out work in a more orderly manner.

First, from a conceptual point of view: I should maintain the same business ideas and concepts as the company, unify the goals and understanding with the company's senior management, and assist the company in promoting the construction of corporate culture.

Second, business: Understand the customer’s information, hobbies, family situation, etc., explore customer needs, cater to their interests, maintain good customer relationships, keep abreast of information, and strive to achieve better results in the fourth quarter than in the third quarter. Double it quarterly.

Third, consciousness: Whether in furniture sales or furniture product production work knowledge learning, abandon selfish, strong, lazy temperament, use a positive attitude, learn the strengths of others, learn to be humble, Learn to get along more harmoniously with superiors, friends, and colleagues; finally, I hope that Beijing Dabang Furniture Company will go further and have good luck in the Year of the Tiger!

I know that the business and sales industry is a job where "hardship comes first and enjoyment comes later". I know very well that business personnel are the blood of the company, and a good business team is the soul of the company's development. It is a noble and sacred profession. I dare to challenge such a profession as sales business and dare to take on the responsibility of a new company. I feel honored to build a better tomorrow and the spirit of continuous development and integration, and I am even more proud of the spirit of not being afraid of hardship and tiredness. In the past three months, I have strived to come to work every day, try to avoid being late and leaving early, persist in working despite illness, strive to improve my ideological understanding, actively participate in the construction of the business department, and expand more collaborators. I hope to make preparations for better development of the furniture sales business next year.

Looking back on 2010, I feel very regretful that in the three months since I started working, I have not received any results or signed any documents. I'm very sorry for my leadership's expectations of me. Thank you for your tolerance and encouragement. Looking forward to 2010, I hope everything will get better in the new year. I hope I can create more achievements in this team and make the company develop smoother and more brilliantly!

In my future work, I will redouble my efforts to establish more long-term business partners and make more contributions to the company's business development! When dealing with daily work and affairs, we should take the company's interests as the starting point, obey the company's leadership arrangements, and work hard for a better tomorrow's company construction.

I believe, I firmly believe that I can do more and better in the new year! I hope everyone will encourage each other and work hard together!

The above summary is also a testimonial. If there is anything wrong, please ask the leader for advice. Thank you, leader!