Summary of the practice of dental outpatient doctors

1 I am a soldier, and I love my motherland, people and army very much. Their interests are always above everything else, and I am willing to devote my life to them without regrets!

As a member of Sichuan Armed Police Corps Hospital, I have been living a strict life system, strict rules and regulations, strict life style, abiding by the duties and obligations of soldiers, and serving the people and soldiers wholeheartedly for more than ten years.

As a veteran, I am worthy of the title of soldier. No matter in the past year or the past ten years, I have never cared about personal gains and losses, never competed for fame and gain, never fawned on others, never bullied subordinates, never followed suit, never fawned on others, never focused on the overall situation, truly realized that I was a brick where I needed to move, and unconditionally obeyed organizational arrangements.

As a nurse, an old nurse, an old nurse who has been fighting in the clinical front line, I live up to my conscience, my professional ethics and the title of angels in white. Any medical worker with excellent medical skills can never become a truly excellent doctor without a kind heart. The doctor is very kind. Although I am just a little ordinary nurse, in my ordinary job, I treat every patient I can contact with with my heart! In my dictionary, there will never be a distinction between rich and poor, between places and between troops. I treat each and every one of them with my heart, use up all my enthusiasm and energy, really think what they think and worry about them. Every gentle word, every kind greeting, every careful treatment and every smile filled my heart. For example, the work in the infusion hall seems simple, but there is actually a lot of knowledge. Outpatients are mobile, uncertain, complex and changeable, and are the window units of hospitals, which not only require strict three investigations and seven pairs, but also require a high rate of hitting the nail on the head. Moreover, when infusion is given to patients, different antibiotics have different orders. Our commonly used levofloxacin is different from other antibiotics. Other antibiotics have a long interval and must be infused separately, while levofloxacin must be infused together to ensure the curative effect. Penicillins and cephalosporins must be delivered and prepared now. Premature preparation will make them ineffective and easily cause allergic reactions. When checking the patient's fluid, be sure to know the dosage, concentration, usage and adverse reactions of the drugs used. For example, acyclovir in dermatology must strictly control the number of drops to ensure the curative effect. Patients with abdominal pain should be given antispasmodic and analgesic drugs first, and patients with fever should be given antipyretic drugs first. When infusion, deliberately distract the patient's attention and relieve the pain. Inform every patient of the precautions in the process of infusion and some reactions of the drugs to make the patients psychologically prepared. Treat the elderly, children and seriously ill patients as soon as possible, arrange them for bed infusion as much as possible, increase their comfort and relieve their nervousness, and focus on observation and patrol, and report the situation to the doctor in time. There are many, many, little by little, all of which contain my sincere dedication to them and reflect my hard work and busyness to them. As the oldest nurse in the emergency department, last year, like a junior nurse who is 10 years younger than me, she worked 132 night shift. I've never been too old to muddle along. On the contrary, relying on rich nursing experience and superb nursing technology, I never slacked off, worked diligently and conscientiously to do my own work, first light and then urgent, first slow and then slow, first old and then sick, first disabled and then disabled, and then the rescue, treatment, arrangement and triage of ordinary patients. Never care about the weight of the work, tired or dirty, as long as you see what you can do, no matter what you do, you will take the initiative to finish it. Actively coordinate with doctors, strive to create a good relationship between doctors and nurses, and successfully treat patients. This not only enables doctors to work in a happy mood, but also lays a solid foundation for preventing medical disputes.

As a member of the emergency department, as an old comrade, like a big sister, my colleagues who care about and care for me always give me care and help in my life and work. Take good care of everyone, never report to anyone, and be very harmonious and friendly with colleagues. For interns, I really did my duty as a teacher. Not only teach them all kinds of nursing skills without reservation, patiently and strictly, but also pay great attention to cultivating their heartfelt love for patients. Never give them orders. Try to give them as much care as possible in life.

Although the nursing work is trivial and usually dull, sometimes I am really proud of myself. I am the watcher of life. Many people live a happy life because of my efforts, diligence, enthusiasm and dedication. My hands, my smile and my kindness make the world warm! Although they can't remember my name, although they don't know my efforts, although they don't understand my hard work, the gift of roses has a lingering fragrance! We are angels! So in many days and nights, I am happy, although I wander around in patients, pain, blood, groans and injuries!

This year, with the care and support of hospital leaders, all the staff in our department faithfully performed their duties in the hospital, strived to improve their own business and comprehensive quality, and made certain achievements in clinical and teaching. The report reads as follows:

First, strengthen the management of departments and innovate the new mode of quality service.

1, carry out social service commitment activities and earnestly do a good job in quality service construction.

First of all, carefully organize the staff of the department and study the documents and negative materials such as the Interim Measures for Investigating the Responsibility of Medical and Health Institutions and Their Staff for Asking for and Accepting Red Envelopes and Rebates. The second is to extensively carry out social service commitment activities of general practice and consciously accept social supervision. The third is to strengthen supervision and implement commitments. Continue to employ representatives from all walks of life as supervisors and hold regular meetings to listen to opinions. This year, the general practitioner won 5 banners and 32 letters of commendation, which were fully affirmed by the hospital.

2, adhere to the service month activities, innovative new mode of quality service.

The department continued to implement the previous years. Quality service month? 、? Star service month? 、? Integrity service month? After that, he had a general practice in August this year? Family service month? Activities. The activity has achieved remarkable results, which not only effectively reduced the cost of medical treatment for patients, but also achieved good medical indicators, and made great efforts to put quality services throughout the whole medical service process. First, establish the concept of quality service, put forward the concept of departmental service, and establish a unique service concept and code of conduct. The second is to fall.

Carry out the medical service standard, implement the doctor's return visit system on Saturday and Sunday, set up a "patient's heart book" and establish? Doctor-patient contact card? . Third, broaden the scope of medical services and set up? Convenience service center? . Over the past year, various departments have been insisting on providing personalized medical care and humanized services for patients, attracting a large number of patients to see a doctor, and the number of patients has increased substantially, reaching the best level in history. Our department adheres to the regular meeting system of patient service, and extensively solicits opinions and suggestions from people from all walks of life, patients and their families on all aspects and links to further improve the overall service chain of the department.

3. What will this department do this year? Total control and structural adjustment? As a job? Major events? One.

To this end, on the one hand, increase the management and punishment of doctors. On the other hand, actively adjust the medical structure, take effective measures, do everything possible to reduce medical expenses, and achieve remarkable results. First, rational drug use. The second is to pay attention to the cost of single disease. The third is to grasp the use of disposable materials. By taking a series of effective measures, the department successfully completed the various cost indicators issued by the hospital this year, and controlled the expenses at a low level under the rapid growth of the department's business, effectively reducing the burden on the masses. Annual work summary of stomatology. Do a good job in the implementation of the medical ethics evaluation system.

The image of employees directly affects the image of our departments and hospitals. We use various forms to strengthen positive education, popularize medical ethics and post professional ethics, and achieve three combinations:

(1) Learn from role models and combine them with advanced models;

(2) The first tree has excellent evaluation, combined with professional title evaluation;

(3) The combination of ordinary performance and studying abroad.

Two, standardize medical quality management, improve the level of medical technology.

1, pay attention to the construction of talent team

The staff of our department make use of the time when experts come to our hospital for consultation and lectures to study professional knowledge and discuss medical records, so as to continuously improve their professional level and expand their talent team.

2. Strengthen the implementation of rules and regulations.

The department holds a regular meeting once a week, emphasizing the implementation of safety, quality and responsibilities of doctors and nurses; Conduct safety and quality inspection twice a month, and thoroughly rectify the unqualified performance: (1). (2) thoroughly investigate.

3, pay special attention to the management and monitoring of all aspects of medical care.

(1) before treatment: comprehensive physical examination, detailed medical history and strict medication;

(2) In the treatment, safety nursing, civilized service and family relationship between doctors and patients;

(3) After treatment: pay attention to matters, review the standards, and send off warmly.

4. Strengthen safety management.

Formulate effective safety management measures. Safety is an important link to ensure the business development of the department. Therefore, every staff member must establish a strong sense of safety and a strong sense of responsibility and dedication.

(1) Regular safety education should be institutionalized and regular.

② Regularly check and evaluate medical records.

(3) Regularly check and evaluate potential safety hazards:

Over the past year, through the joint efforts of general practitioners, all the tasks of the department have been successfully completed, but there is still a gap between the work standards and quality and the leadership requirements, and the thinking needs to be broadened. In the new year, we should strengthen political study, improve the quality of work, unite as one, work hard and complete undergraduate tasks with high standards.

Three years passed quickly. Looking back on this year, we have made some progress, but there are also many shortcomings. Over the past six months, with the care and support of the hospital leaders and the director of stomatology, we have faithfully performed our duties, strived to improve our own business and comprehensive quality, and made progress in clinical and prosthodontics disciplines. I insist on studying hard? Theory of Three Represents theory? Important ideas and? Scientific Outlook on Development? , and in practical work, to? Eight honors and eight disgraces? Concept of honor and disgrace to guide their daily behavior. I know that to be a qualified stomatologist, we must establish a firm belief in socialism and productism and always remain politically sober and firm. Only by keeping a clear head, scientific understanding and firm belief all the time on the way forward can we stand the test of all kinds of difficulties and risks, be brave in pioneering and boldly innovating in our work, and finish our work actively and seriously with good quality and quantity. Patient safety and medical safety are the lifeline of hospital survival and the ultimate goal pursued by patients and doctors.

In my work, I deeply understand the qualities and conditions that a qualified doctor should have. Strive to improve their professional level, business theory learning has been continuously strengthened. By studying and reading the subscribed business magazines and books, I learned the knowledge about oral English, and wrote down the relevant reading notes in time, thus enriching and expanding my knowledge. Therefore, the patient guidance of the department director and colleagues is essential. In my work, I strictly implement various work systems, diagnosis and treatment routines and operating procedures, and treat every patient carefully, so as to avoid misdiagnosis and mistreatment as much as possible and avoid mistakes and accidents as much as possible.

1. Basic theory First of all, we reviewed oral anatomy and physiology, oral histopathology, oral microbiology, oral restorative materials, medical pharmacology and so on.

2. Clinical medical theory: master the theory of stomatology, including endodontics, periodontology, oral mucosal diseases, children's dental diseases and prevention.

3. Technical theory and knowledge: master the theory and knowledge of oral surgery, endodontics, periodontal therapy and dental instruments.

In life, with the improvement of living standards and the intensification of social competition, people pay more and more attention to personal image. Among many factors that affect the image, people pay more and more attention to the health and beauty of teeth. Each of us may face the following troubles: bad breath, gingival bleeding, dental calculus deposition, malocclusion of deciduous teeth and children's teeth: adult tooth deformity, tetracycline teeth, dental fluorosis, tooth loss, adult dental caries, pulpitis and periapical periodontitis, dentin allergy, tooth loosening, tooth loss and so on. With the increase of oral diseases, I will actively cooperate with the director's work to make the stomatology department of our hospital better and bigger.

Secondly, handling the harmonious doctor-patient relationship is the inevitable trend of the development of medical services, and it is also the requirement and embodiment of our in-depth study and practice of Scientific Outlook on Development. Harmonious doctor-patient relationship, first of all, we should pay attention to and overcome our own problems, not just complain about patients and the external environment, but be familiar with and solve our own problems from the perspective of building a harmonious doctor-patient relationship. For myself, it is to be patient-centered.

Over the past six months, we have achieved more or less, but there is still a certain gap from our own goals and requirements, which needs to be further improved. In the new work unit, one is to further strengthen learning, and the other is to further strengthen the coordination ability of work. Make up for more deficiencies, study hard and improve your professional skills. I will live up to the hope of the director of the leading department, apply the skills gained in the professional and technical work of stomatology to the new post, make the clinical work more detailed and specific, and better serve the department and patients.