Summary of the work of the water company in the first half of 2021

It’s the middle of the year again. The company’s summary of the work in the first half of the year is a review of the past half year and the outlook for the next half year. The following is the “2021 Water Company Work in the First Half of the Year” compiled by me for everyone. Summary" is for reference only, everyone is welcome to read. Summary of the work of the water company in the first half of 2021

Under the correct leadership of the county party committee, county government and superior authorities, the company closely focuses on the central work of water supply service, focusing on key points to seek breakthroughs, working hard and constantly innovating , strives to practice the "Three Represents" and has achieved remarkable results in the construction of the Three Civilizations. The company was named and commended by the County and Town Committee of the China Urban Water Supply Association as "National Outstanding County and Town Water Supply Enterprise".

1. Putting people first, paying close attention to team building

Putting people first, paying close attention to team building, and constantly improving the quality of cadres and workers are the fundamental guarantee for doing a good job in water supply. The company firmly grasps the team We will not relax our efforts in construction and always give top priority to improving the quality education of cadres and workers. The company's party branch regards "capturing the team well and leading the team well" as the top priority of the party building work, attaches great importance to the team's own construction, while paying close attention to the construction of party style and clean government, combined with the "standardized party branch" creation activities, further improved the original There are rules and regulations in place, and it is stated that "whatever employees are required to do, members of the leadership team and party members and cadres must do it first." Members of the leadership team and party members and cadres must set an example in the construction of the three civilizations.

The company has formulated a work plan for education, training, and publicity, and through ideological and political education, legal education, and professional ethics education, the party's principles and policies are turned into conscious actions of employees. In addition, the company also insists on conducting "If I were a user" discussions to guide employees to think from their perspective; it also carries out activities such as the selection of "Top Ten Employees", "Advanced Groups", and "Civilized Departments" to stimulate employees' collective sense of honor and guide employees Caring about the enterprise and cherishing one's job creates a good atmosphere of unity, cooperation, health and improvement for the enterprise, which further promotes the healthy development of the enterprise.

In order to further improve the service level, the company started with service standards such as answering the phone and using civilized language, and adopted various forms such as self-study, centralized explanations, and meetings and training to actively organize employees to seriously study service standards and assessment standards. , requiring all departments to carry out work strictly in accordance with service specifications. Using the method of inviting people in and sending them out, technical training and review training were conducted for safety officers, plumbers, project managers, and electricians. All employees in the window department have passed the knowledge assessment on creating a civilized city organized by the Municipal Water Supply Department. So far, ***xx people participated in various trainings and assessments, and the training pass rate and certificate employment rate were both 100.

2. Manage and use the new water plant well, and supply safe and high-quality water

The first phase of the 100,000-ton new water plant has been successfully completed in 2021. In order to ensure that the new water plant meets the It is planned to be put into operation before the peak water supply in 20xx. The company has made careful arrangements for the handover operation of the new and old water plants, conducted preliminary training for operators, and carefully debugged the water purification facilities. The water from the new water plant has been tested by the health department and allowed to enter the network, and it will be officially supplied to the outside world on xx.

After the new water plant was put into operation, the company attached great importance to the safety and supply of the new water plant. The water purification plant was based on the company’s policy of “managing and utilizing the new water plant well and supplying safe and high-quality water.” Requirements, pay close attention to internal management, conduct frequent inspections, strictly follow operating procedures, and strictly control water quality. In addition, the company also invested xx million yuan for real-time automatic monitoring of water purification plants, water pump rooms and xx pressure measuring points in the city, realizing video management, timely discovery and elimination of hidden dangers, and ensuring safe supply without accidents. At present, the new water plant is operating normally. The maximum daily water supply has exceeded xx million tons. The urban area has achieved constant pressure water supply. The turbidity of the factory water has always remained around xx. All indicators are better than the national drinking water hygiene standards. The water quality throughout the year The comprehensive pass rate reached 99.4. The timely opening of the new water plant has made due contributions to the leap-forward development of our county. The clean and hygienic garden-style plant has been highly praised by the members of the National People's Congress and the Chinese People's Political Consultative Conference who came to inspect.

3. Focus on key points, seek breakthroughs, and establish a new image of serving the people

Due to changes in housing property rights, difficulties in reading meters between neighbors, and the fact that the housing property rights department has a strict control over the meter readings in the general meter The metering discrepancy caused by the neglect of management of water supply facilities has made residential users dissatisfied with the historical collection method. This is a major reason for conflicts in water supply services. Faced with this historical problem, the company saw the direction of improving its service methods.

In order to truly solve the people's worries and do practical things for the people, the company will increase the intensity of meter reading to households starting from 2021, and vigorously publicize it by issuing social service cards, household meter modification questionnaires, etc. Renovation of meter reading at home. Due to the cost of renovation, users are not very enthusiastic about household meter renovation. The company and the housing reform office submitted a proposal to the relevant county leaders that the three parties in the housing reform should bear the cost of household meter modification. However, due to funding issues, this suggestion was not implemented. .

In the first quarter of this year, on the government website "Ask the People", many citizens raised the hot issue of "meter reading to households" that should be resolved as soon as possible. In order to successfully carry out this popular project, in the absence of financial subsidies and supporting policies, the company decided after research: to make household meter reading a key task in 2021, and to deploy professionals to establish a household meter transformation office , starting from xx, xx, the company will subsidize labor costs, and each user will only need to pay xx yuan to further reduce the cost of changing the meter and reduce the burden on users; appropriate reductions and exemptions will be provided to needy groups such as low-income households and so on in accordance with relevant procedures. .

Since the company reduced the cost of meter modification, it has been well received by the majority of users and has also attracted the attention of relevant departments of the county government. On xx, xx, the County CPPCC and some citizen representatives conducted a special investigation on the company's household meter renovation work, and went to the site for inspection. They spoke highly of the company's approach of proactively serving users without waiting or relying on it. As of the end of XX, *** had completed the transformation of household records for xx households, and exempted and exempted some of the fees for xx low-income households and other needy groups in accordance with relevant procedures.

4. Actively carry out creation activities to promote the construction of spiritual civilization and style construction

2021 is the year of the creation of the civilized industry of the water system and the year of the creation of the civilized city of xx City. The company conscientiously implements In the spirit of relevant documents from superiors, creation activities should be incorporated into daily business work, arranged together with business work, and assessed together. Relevant personnel were organized to go to the streets to carry out service consultations, winter water knowledge publicity and other activities that are convenient and beneficial to the people. Documents, policies and regulations such as household meter modifications and water prices that users are concerned about were put on the government website to facilitate user inquiries and supervision.

In order to further improve the service level, the company has formulated a "Window Service Management System" starting from details such as answering the phone and using civilized language, unified work uniforms, and distributed water pipes with the "Water Company" logo to the pipeline stations. Yellow hat. More than xx million yuan was invested to upgrade the computers at the business window, standardize the publicity content, and recruit xx window service personnel to the public. The "Three Lai" service information sheets have been reprinted, and the user signature system has been strictly implemented; the complaint handling mechanism has been standardized so that complaints are handled with records, investigations, processing, and return visits, forming a closed-loop operation. In order to further improve service quality, company team members, together with relevant departments, conducted a three-day surprise inspection on the accuracy of meter readings, the water meter environment, and the service quality of window service personnel.

Through the implementation of various systems, the service attitude and work quality of employees have fundamentally changed. The window department provides services strictly as promised. They are anxious about the needs of users, handle special matters, and solve some problems for users. Historical problems and emergencies have been recognized by users. This year *** received 4 pennants and xx letters of commendation from users.

In order to listen carefully to the suggestions and opinions from all walks of life on water supply services and further improve service quality, the company invited members of the CPPCC and some user representatives to hold household meter renovations on xx and xx. Symposium, Water Supply Services Symposium. At the meeting, members of the CPPCC and some user representatives put forward many constructive opinions on the household meter renovation, and praised the company's service quality and service efficiency.

5. Existing problems

Although we have achieved certain results this year, at the same time we should be clearly aware of the shortcomings, the ideological and political quality and professional quality of cadres and workers The quality still needs to be further improved; there is still a certain gap between the service quality and the requirements of business style construction; the work of creating a well-known service brand that is "loud, standing and spread" needs to be further improved; the work of changing the table to the door is still needed Efforts still need to be stepped up. In the future work, under the correct leadership of the county party committee, county government and superior authorities, the company will continue to put people first and pay close attention to team building; keep in mind the purpose of "serving the people and contributing to society", highlight key points and pay close attention to service commitments; establish Scientific outlook on development, good water supply service work with a realistic and pragmatic working attitude, making due contributions to the construction of a civilized industry in the water system, providing high-quality and efficient services to the society, and making its own contribution to the development of xx. Summary of the work of the Water Company in the first half of 2021

In the past six months, under the guidance of the Municipal Party Committee and the Municipal Government, under the leadership of the Municipal Water Affairs Bureau, and with the strong support and active cooperation from all walks of life, the company’s cadres and employees Adhere to the important thought of "Three Represents" as a guide, give full play to the pioneering and exemplary role of Communist Party members, continue to adhere to the water affairs spirit of "dedication, responsibility, and truth-seeking", unite sincerely, and work hard to ensure that hundreds of thousands of people in our city Water safety for people.

1. Main achievements achieved

1. Effective measures have ensured the safety of urban water supply

In the first half of the year, the total water supply volume was 10,000 tons, and the total water sales volume was Thousands of tons. In terms of internal management, we continue to adhere to the water supply method of "determining pressure based on demand and rationing based on pressure". We adjust the water supply volume in a timely and reasonable manner according to the water needs of various users, and continue to explore and seek ways to meet user needs without sacrificing water supply. Water supply pressure points that waste water sources; continue to adhere to the regular pressure reporting system of pressure measuring points, and conduct dynamic monitoring of the water supply pipe network to ensure a stable and orderly water supply in the urban area.

In March, we sent a water quality laboratory technician to Zhengzhou to learn water quality laboratory knowledge, and also purchased various laboratory equipment such as filters and glassware in Anyang, which increased the oxygen consumption laboratory indicators and greatly improved the Our laboratory testing capabilities make urban water supply quality even better.

2. Strengthen management, increase revenue and reduce expenditures and achieve new results

First, in terms of precipitation loss, we have improved the quality of regular water loss analysis meetings and established a special record book for regular water loss analysis meetings. , the monthly water loss analysis meetings are recorded in detail and printed into a book for timely comparison and analysis; it improves the timeliness of leak detection and treatment work. In the first half of the year, 10 hidden leaks were detected, and sudden explosions were repaired. Since the leakage accident, the remaining sets of lost valves have been replaced in an emergency, and the number of door-to-door service users has been greatly reduced. The leakage of the pipe network has been greatly reduced; inspections of the water supply market have been intensified. In the first half of the year, households with private connections and water thefts have been investigated and punished. Water users are regulated and every case of misuse of water from fire hydrants is dealt with seriously.

The second is to standardize charge management. In the first half of the year, we increased our efforts to strictly classify the nature of mixed water users and collect water fees strictly according to standards; we regulated water users with messy pipe networks, and moved all trade settlement statements outside the hospital, which not only reduced the cost leakage in the pipe network, and reduced the occurrence of bad water use incidents; the three-meter reading supervision was intensified, and the phenomena of running, leaking, dripping and leaking were discovered in a timely manner.

The third is to reduce expenses and reduce office expenses. On the basis of implementing the unified procurement of materials and the one-pen system for financial approval, we have also strengthened the management of office supplies expenditures and made efforts to reduce daily consumable supplies. For example, for official documents, those that can be mimeographed will never be copied, and those that can be copied on both sides will not be copied. Never copy on one side, which effectively reduces the consumption of office supplies.

At the same time, corresponding measures have been taken in vehicle management, electricity management, mechanical maintenance, etc., and remarkable results have been achieved, reducing water supply costs.

3. Pay close attention to implementation and standardize management to a new level

In the first half of the year, our standardized management work focused on the words "deep" and "true", and worked hard on "implementation" "In pursuit of efficiency, in view of the task goals set at the beginning of the year, each department and everyone can strictly follow the system and operate in strict accordance with various standards, presenting a new situation of work that only works but does not talk, and contributes silently. In the first half of the year, the number of wells and pits in the urban area that did not meet the standard was regulated, and the number of water users of different types was regulated. There was no engineering accident or unsafe incident.

4. Advancing with the times, information management has achieved remarkable results

At the beginning of the year, we increased the company’s computer management efforts, equipped each department with professional computer managers, and They were trained on business knowledge by the microcomputer team. The establishment of the company's website enables each department of the company to grasp relevant data on water supply in a timely manner, opening a convenient channel and greatly improving work efficiency. Columns such as Linshui Style, News Reports, and Water Supply Services enable every employee to understand the company's water supply trends in a timely manner and learn a lot of new water supply knowledge. At the same time, the opening of the international Internet has greatly broadened the horizons of employees, improved their overall quality level, and injected new vitality and vitality into the company's development.

5. Keep up the good work, and the development of the tertiary industry will be steady.

In the first half of the year, the development of the tertiary industry has been steady and the form is gratifying, which played a decisive role in stabilizing the mood of employees and accelerating the development of the company. First, Hongye Company contracted various social projects worth xx million yuan; formulated a series of manhole cover sales measures, improved the manhole cover manufacturing process, added two designs and colors, and sold manhole cover covers externally. Second, the ionized water plant has improved its water production process and increased its publicity efforts. In particular, it has used the "Sentiment for All People" campaign to set up publicity points in the square to enable users to have a better understanding of ionized water. In the first half of the year, it sold to external parties. Ionized water buckets, develop ionized water users, clean drinking water dispensers for users free of charge, and repair remaining drinking fountains. Summary of the work of the Water Company in the first half of 2021 III

In the first half of 2021, the company closely focused on three key points, two continuations, one guaranteed strategic goal and the goal of serving the construction of a resource-saving and environment-friendly society. Work ideas, actively follow the work arrangements of the superior authorities and the xx County Party Committee and Government, based on the overall economic development of the county, accelerate the construction and transformation of the water supply network, consolidate the foundation of production safety management, improve quality service levels, and deeply carry out the socialist concept of honor and disgrace Educational activities ensured that all work was progressed steadily and the set goals were achieved.

1. Completion of major economic indicators

1. From January to June, the company *** completed water sales of xx million tons, an increase of xx over the same period last year, accounting for xx of the annual plan ;

2. In the first half of the year, the industrial output value was xx million yuan, an increase of xx over the same period of the previous year;

3. The product sales revenue was xx million yuan, an increase of xx over the same period of the previous year;

2. Completion of major work in the first half of the year

In the first half of the year, the company achieved significant results in various tasks by clarifying work responsibilities and strengthening target management. The work is mainly carried out around three key points, two continuations and one guaranteed strategic goal, that is, focusing on delivering meter readings to households, strengthening water supply business management, focusing on the construction of urban water supply facilities and the laying of urban supporting pipe networks, and focusing on improvements. and improve working conditions, strive to promote the construction of office automation, continue to create municipal-level civilized units, continue to create provincial-level garden-style water plants, and ensure that the company's employees' income increases by xx on average.

The production safety situation is stable. The company thoroughly implements the spirit issued by our county's Work Safety Supervision Bureau and strengthens the publicity and education of safety management rules and regulations. The leaders in charge, leaders in charge and department heads have established a three-link mechanism, signed a safety production responsibility certificate, and safety management concepts. receive further communication and recognition.

Since the beginning of this year, the company has focused on strengthening the construction of the leadership team, focusing on improving the quality of party members, cadres and employees, and deepening the creation of civilization as the starting point, comprehensively strengthening and improving the construction of the company's party branch and spiritual civilization construction, in order to achieve the company's annual Provide strong ideological guarantee, organizational guarantee and motivation support to strive for goals and build a harmonious enterprise. The first is to effectively strengthen ideological construction. We have carried out in-depth thematic education on learning the Party Constitution and the socialist concept of honor and disgrace, vigorously carried out the "Eight Honors and Eight Disgraces" education, further deepened the activities of "Party Member Responsibility Areas", and the ability of Party members and cadres to resist corruption, prevent degeneration and resist risks has been continuously improved. The second is to focus on organizational building and effectively develop party members. In the first half of the year, xx activists were recruited into the party. The third is to focus on the construction of work style to ensure the effectiveness, standardization and long-term nature of work style construction of party members and middle-level cadres. The fourth is to solidly promote the construction of party style and clean government and anti-corruption work. Actively carry out corporate punishment and prevention of corruption, and take the special work of combating commercial bribery as an opportunity to further promote the responsibility system for building party style and clean government. Fifth, we must adhere to the people-oriented approach and strengthen the construction of spiritual civilization. Continue to carry out the theme education of "Love the company, love the job, harmony and integrity", strive to improve the level of civilized creation, and create a good social environment for the enterprise. 2021 Water Company’s Work Summary for the First Half of the Year 4

In the first half of 2021, the company followed the work arrangements and requirements of the superior authorities, carefully combined with reality, effectively completed the safety production work of urban water supply and drainage, and successfully completed the water supply and sewage Handle production tasks. No production safety accidents occurred. The company’s production safety work is now reported as follows:

1. Leaders attach great importance to and implement the production safety responsibility system

The company’s leadership team attaches great importance to production safety and requires that the company must resolutely Implement the safety production policy of "safety first, prevention first, comprehensive management", establish the concept of safety as benefit, and emphasize the implementation of the safety production responsibility system as the center to strengthen the implementation of various safety production work. At the beginning of the year, the company signed a comprehensive safety production target management responsibility letter and a traffic safety work target responsibility letter with departments, and increased rewards and punishments for safety production, and intensified assessment of key departments. By signing a safety production responsibility letter, safety responsibilities are broken down and implemented at all levels, and one level is responsible for the next level, so that the top and bottom can work together and jointly focus on management, forming a top-down, from top to bottom, safety production management The horizontal to edge and vertical to bottom safety management network composed of full-time (part-time) safety officers from departments to all levels strengthens safety management from the perspective of responsibility, achieves the implementation of responsibilities, and lays a solid foundation for safety production work.

2. Improve the system and standardize the company's safety production management

Focus on implementing the "Notice of xx Water Company on Standardizing the Investigation and Management of Potential Safety Hazards" and "Notice on Strictly Strengthening Janitor Management" According to the requirements of other documents, the organization carefully studied the "xx Tap Water Public Health Incident Emergency Plan" and the "Anti-Terrorism Emergency Response and Wartime Water Supply Support Facilities Emergency Repair Plan". Strictly implement the registration system for outsiders to ensure that outsiders’ identities and addresses are clear. They are not allowed to enter the factory without the permission of the leader. Personnel entering the factory must be accompanied by a dedicated person throughout the process to ensure the safety of the production area.

3. Strengthen education and improve the safety awareness of all employees

In the first half of the year, the company *** organized safety knowledge training and lectures xx times, with more than xx people (times) participating, and organized a plan Emergency drills were conducted xx times. Through promotional windows, xx water reports, company websites, promotional banners, special knowledge lectures, emergency plan drills, watching warning films, safety knowledge competitions, regular safety production meetings, participating in the "National Safety Production Month" and organizing the "100-Day Labor Competition", etc. Activities have enhanced the awareness of production safety among all employees, improved safety quality, cultivated and spread corporate safety culture, and created a company safety production cultural atmosphere.

4. Comprehensive inspection and timely rectification of hidden dangers

Organize the company's safety production inspections xx times, analyze and implement rectifications of the problems discovered during the inspections one by one. Each department carried out various tasks in accordance with the company's production safety work plan in xx, focusing on the investigation and management of hidden dangers. In the first half of the year, xx hidden dangers in production safety were identified and rectified.

Convene a liaison meeting for safety officers from various production departments of the company to keep abreast of production safety developments.

5. Highlight key points and strengthen prevention and control

1. Focus on strengthening production safety in water supply production links. Do a good job in daily equipment maintenance, repair faulty equipment in a timely manner, and complete the overhaul of major equipment on schedule according to the company's xx annual overhaul plan. The equipment integrity rate is above xx. All water quality indicators of the factory water meet the requirements of modern water plants, with a pass rate of xx.

2. Strengthen knowledge training for front-line production positions. According to the company's work arrangement at the beginning of the year, it is required to conduct training and assessment for all employees in the company's production positions. The company has formulated and issued a test bank for job knowledge training, and various departments have carefully organized learning and discussions to improve their professional skills. Employees have a good awareness of production safety and possess certain business skills, which provides a solid foundation for safe water supply and response to various emergencies.

3. Take the "Safety Production Month" activity as an opportunity to implement the safety production responsibility system step by step, improve and perfect safety equipment and facilities, carefully inspect and rectify hidden dangers, and achieve safe production.

In the first half of the year, the company's safety production was generally stable and achieved certain results. However, we know that safety production work is a long-term task and must be unremitting and the alarm bells sound. We will promptly summarize the experience and lessons of safety production, check for leaks and fill in the gaps, take preventive measures, and go all out to ensure safe water supply to ensure that the company's annual production and operation goals are successfully achieved.