Daily cleaning procedures of hotel rooms

Room cleaning process 1. Room cleaning order (1) When the occupancy rate of rooms is high, clean them according to "Please clean", "vip" rooms, check-out, houses, long rooms and vacant rooms. (2) When the occupancy rate is low, please clean the room immediately, and clean the VIP room, guest room, long room, check-out room and vacant room. Second, the preparation work (1) check whether the guest supplies and tools on the work car are complete. (2) Place the work car against the wall, not too close to the door, so as not to interfere with others. 3. Enter the room 1. Ring the doorbell and knock at the door (1). First, check whether there is a "Do Not Disturb" sign or "Double Lock" on the door. (2) Knock on the door three times, not too loudly, subject to the guest's hearing, and at the same time report the status of "waiter". (3) Wait outside the door for 10 seconds and listen to the movement in the room. If there is no response, repeat the above procedure twice. 2. Open the door (1) Knock or ring the doorbell before entering the guest room. No one can enter the room directly. If someone answers, they should take the initiative to ask for advice and get permission before entering the room. (2) If the guest does not agree to temporarily clean the room, write the room number and cleaning time requested by the guest on the worksheet. (3) Clean up the guest's files, magazines, books and newspapers a little, but you can't make mistakes, let alone read them. (4) In addition to what is put in the wastebasket, even what is put on the ground can only be simply arranged for the guests, so don't handle it yourself. (5) Don't move the clothes that the guests put on the bed or chair at will. (6) When cleaning the wardrobe, you only need to do general hygiene. Be careful not to mess up the guests' clothes and throw away the things in the closet. (7) When wiping the luggage rack, generally do not move the guest's luggage, but wipe off the floating dust. (8) Women's cosmetics can be tidied up a little, but don't move. Don't throw away empty bottles or cartons even if you run out of cosmetics. (9) Pay special attention not to touch the guests' cameras, laptops, notebooks and wallets at will, and make records. (10) There is no water in the electric kettle, so please add it to the guests. (1 1) Don't move the air conditioning level in the room. (12) When the room is finished, the guest should thank the guest, step back, turn around and leave the room, and gently close the door.

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