Joke Collection Website - News headlines - 10 is it really free to repair the faulty household appliances during the warranty period? You must know this.
10 is it really free to repair the faulty household appliances during the warranty period? You must know this.
Most people's understanding of commodity maintenance is that after the goods are worn out, the manufacturer will repair them for you free of charge. Even when many consumers buy goods, they mistakenly think that warranty is warranty, which can guarantee that your products will be solved or even replaced with brand-new ones. As a result, there are many misunderstandings, and many consumers will sue the association, thinking that the manufacturer has not repaired the product.
What are the three-guarantee services listed in the warranty card attached to the product? How can we avoid after-sales mixing in consumption?
For home appliances, after-sales service and its reputation complement each other, and the quality of after-sales is closely related to our consumer rights. After all, household appliances are not short-term consumer goods, and the replacement cycle is relatively slow, often taking five or even ten years, so after-sales is obviously more important.
Major brands also know that consumers emphasize after-sales service when buying household appliances and pay attention to service publicity when promoting products, so many high-end after-sales terms are born, such as ten-year warranty, five-year warranty and long-term warranty. At first glance, you can buy these products with confidence.
Product maintenance and warranty? What is the difference?
Are these tall words true in reality? First, let's look at the warranty and warranty. Note that although these two words are homophonic, they have completely different meanings. The warranty period refers to the validity period of the three-package goods. Household consumer goods such as household appliances are guaranteed for one year. During this period, if your goods have quality problems, the merchants will not charge any maintenance fees.
At the same time, if the merchant or enterprise is not responsible for maintenance during the warranty period, the user has the right to complain or return the goods. In other words, if your goods are not damaged by improper human operation, they can be repaired during this period.
What about the warranty period? Refers to the warranty period of non-three-package goods or the warranty period after the demolition of three-package goods in the first year. This is generally not mandatory, but also the main means for merchants to attract people to buy.
During this period, although the merchants will still repair the goods for consumers without charging maintenance fees, consumers need to pay a certain amount of material fees. For example, if you buy a TV set with a three-year warranty, the first year is guaranteed, that is, it can be repaired for free, and the remaining two years are guaranteed. If there are quality problems in the second year, the manufacturer will charge a certain fee according to the damaged parts of your TV set that need to be replaced or repaired.
Are there any hidden conditions in the package?
The natural aging and damage of household appliances are inevitable, and it is impossible to guarantee that all parts and components in the production cycle will not be damaged during the design and use cycle, due to production batches and other reasons, so it is unrealistic to have a five-year or even ten-year warranty. Therefore, the ten-year warranty launched by general brands can only be enjoyed when the brand has promotional activities or large-scale holiday promotions. If you can't catch up with the manufacturer's publicity, you can also buy it in your daily life and don't enjoy the ten-year warranty policy. And many consumers don't know if they will be misled by such a policy. If you don't know the situation in detail when you don't buy it, will consumers miss the ten-year warranty policy? If you want to enjoy this ten-year warranty, do you have to wait until there are activities and promotions to start?
Take the electric water heater as an example. Haier is very famous in the field of electric water heaters. In China market, Haier electric water heater is also the top three brands in market share. The warranty information obtained is basically consistent with the website, that is, the statement that heating elements are replaced free of charge for life is different from the manufacturer's standard.
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So in the process of buying, don't be easily attracted by those tall slogans, don't. Don't be confused by the terms of 10 unconditional warranty introduced by some merchants during the promotion. First of all, look at the scope of the terms and the restrictions involved. So as to avoid a lot of impulsive consumption. And remember to get the machine invoice when you pay, and keep it properly, because the invoice is an indispensable warranty certificate in many manufacturers. If there is a problem in use, if it is still under warranty, do not disassemble the machine for maintenance without authorization, which may make the machine lose its official warranty qualification.
Many household appliances will age ahead of schedule in less than 10 years. Do you want to repair them or replace them?
In fact, the ten-year warranty of many home appliances is deceptive. The service life of electrical components, evaporators and condensers in a product rarely reaches 10 year. After all, the use environment in different regions is different, and personal habits are different. When manufacturing these products, manufacturers design and manufacture them according to an average value and a standard value, and in some special cases, the designed service life cannot be achieved.
At present, the average life span of general household appliances is 3-5 years. It's been over five years, so it's better to buy a new product directly.
Although many household appliances can still be used normally for more than 5 years or even 10 years, due to the inevitable aging of parts, the power consumption will increase a lot, and the aging of circuits and contacts may lead to various security risks. In addition, the performance will be reduced, for example, the temperature control ability of air-conditioned refrigerators will become worse.
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So if something is broken, it must be replaced with a new one? Or should it be repaired? On the basis of safety, it is a frugality to use what can be used. Moreover, 10 year warranty, personally, I think Shantou is suspected, in fact, it is to attract consumers to buy. In addition, what can last more than 10 years, and repair can save aging? What most of us do is to sell it as waste at a low price and then exchange it for a new one. What's more, products that have been used for so long have high maintenance costs and potential safety hazards, so it's best to replace home appliances with new ones.
Learn more about "home appliance repair". /kloc-is it really free to repair faults during 0/0 years? You must know these things, please pay attention to the information column of deep space games, and the deep space editor will continue to update more scientific and technological news for you.
Source: Deep Space Game Editor: Anonymous
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