What are the solutions to the top ten uncivilized phenomena?

1. Common uncivilized behavioral characteristics of Chinese citizens\x0d\ 1. Common uncivilized behavioral characteristics of domestic tourism\x0d\ (1) Throwing garbage and waste everywhere, spitting and blowing Snot and chewing gum pollute the public environment; \x0d\ (2) Smoking in non-smoking areas and sneezing without covering your mouth and nose, endangering the health of others; \x0d\ (3) Taking buses, elevators, shopping, Fighting over crowds when buying tickets, visiting, and dining, jumping in queues, and dissatisfied with the old, young, sick, disabled, and pregnant; \x0d\ (4) Loud greetings in public transportation, hotels, restaurants, theaters, and other public places Making phone calls, giving orders, and making noises;\x0d\ (5) Carving and scratching on landscape cultural relics and service facilities, trampling on prohibited green spaces, climbing and picking flowers and trees;\x0d\ (6) Disobeying dissuasion to feed, Throwing animals and endangering animal safety; \x0d\ (7) Being shirtless and bare-chested in front of others, wearing pajamas outside the room, and dressing inappropriately; \x0d\ (8) Telling pornographic jokes, promoting feudal superstition, and spreading nonsense Making up random political jokes and being keen on vulgar taste;\x0d\ (9) Forcing foreign guests to take photos, taking photos and videos in violation of regulations;\x0d\ (10) Taking more and more from the buffet, taking away non-gifts when leaving the hotel, Taking advantage of others. \x0d\ 2. Common uncivilized behavior characteristics of foreign tourists \x0d\ (1) Throwing garbage and waste everywhere, spitting, blowing noses, chewing gum, not flushing the toilet, and not following hygiene to leave traces of dirt; \x0d\ (2) Ignore the no-smoking signs and smoke whenever you want, polluting public spaces and endangering the health of others; \x0d\ (3) Crowding when taking public transportation, jumping in queues when shopping or visiting, Crossing the yellow line while waiting in line;\x0d\ (4) Loudly making phone calls, calling friends, making guesses, and making noise in public places such as vehicles, planes, restaurants, hotels, scenic spots, etc.;\x0d\ (5) Playing and joking in religious places such as churches and temples, and disrespecting the customs of local residents; \x0d\ (6) Taking off shoes and socks, going bare-chested, rolling up trouser legs above the knees, and crossing one's legs in public, Picking teeth unabashedly after eating and drinking, wearing pajamas or disheveled clothes outside the bedroom, which is unsightly; \x0d\ (7) Swearing profusely, behaving rudely and domineeringly, losing temper when encountering disputes or unsatisfactory things, Harsh words and lack of basic social skills;\x0d\ (8) Haggling at undiscounted stores and forcing foreigners to take photos or group photos;\x0d\ (9) Getting involved in pornographic venues and participating in gambling activities;\x0d\ (10) Not However, consumption occupies the consumption area for a long time. When eating at the buffet, there is a lot of waste. When leaving the hotel and restaurant, you take away non-gifts. After enjoying the service, you do not pay tips and take advantage of small things. \x0d\ 2. Analysis of the causes of uncivilized behaviors of Chinese citizens in tourism\x0d\ 3. Countermeasures to control uncivilized behaviors of Chinese citizens in tourism\x0d\ 1. Strengthen publicity and education\x0d\ Can make full use of radio, television, newspapers, Internet and other public The media should expose bad habits and promote civilized behavior; make full use of literature, photography, cartoons, comics and other art forms, especially increase the production and broadcast of public service announcements, vividly and vividly combat uncivilized behavior, and promote the improvement of the civilized quality of all citizens. \x0d\ 2. Formulate relevant norms \x0d\ In view of the various bad habits of tourists during tourism activities, the Central Civilization Office and the National Tourism Administration can jointly formulate the "Code of Civilized Behavior for Chinese Citizens in Tourism" and issue special documents. The bureau will implement it specifically to standardize citizens’ civilized travel behavior. \x0d\ 3. Create a warm environment\x0d\ All relevant departments can work together to create a warm and beautiful tourism environment, so that tourists can feel the civilized atmosphere and make civilized tourism a conscious action and behavioral norm for tourists. \x0d\ 4. Strengthen supervision and management\x0d\ Establish an "Uncivilized Behavior Exposure Station" to expose some typical and influential uncivilized behaviors through television, radio, newspapers, the Internet and other media. Set up a hotline and mailbox for reporting uncivilized tourism to encourage individuals or units to report uncivilized behavior.

Travel agencies and scenic spots must also strengthen the supervision and management of tourists. \x0d\ 5. Promote knowledge of civilized etiquette \x0d\ Carry out extensive promotion and education of civilized etiquette knowledge for citizens throughout society. Travel agencies should demonstrate and guide tourists on etiquette. The media often publishes and introduces little knowledge about foreign customs and habits. \x0d\ 6. Use activities as a carrier to carry out guidance and education\x0d\ Regularly carry out tourist questionnaire surveys, youth volunteer persuasion activities and civilized tourist evaluation activities, so that being a civilized tourist becomes a conscious behavior of citizens. \x0d\ 7. Select civilized tourism ambassadors, and publicly promote and commend them\x0d\ The tourism management department can carry out activities such as selecting civilized tourism ambassadors, civilized travel agencies, civilized tour guides, and civilized tourists every year, and conduct public publicity and commendation. \x0d\ 8. Introduce civilized tourism-related content into primary and secondary school classrooms \x0d\ Strengthen the education of young people and add civilized tourism-related content into primary and secondary school students’ classroom education and extracurricular education materials. \x0d\ 9. Pay attention to pre-training and post-event summary\x0d\ Before organizing a group trip, travel agencies should educate tourists on civilized tourism behavior, explain the customs, etiquette, national taboos and behavioral patterns of the destination, and organize civilized tours when necessary Take the tourism exam and sign the "Civilized Tourism Commitment Letter". During tourism activities, tour guides should promptly remind and stop uncivilized behaviors of tourists. \x0d\ 10. Set up warning signs or posters in scenic spots\x0d\ Tourist attractions can set up eye-catching placards, posters and public service advertisements to make tourist civilized behavior subtle and deeply rooted in the hearts of the people. Tourist attractions print reminders on printed tickets and guide maps to remind tourists of civilized behavior, so that tourists can begin to receive education and tips on tourist civilization as soon as they enter the scenic spot. \x0d\ 11 Strengthen civilized supervision of scenic spots \x0d\ Supervision posts and picket patrols for tourists' civilized behavior can be established in tourist attractions to correct and stop tourists' uncivilized behavior anytime and anywhere. \x0d\ 12. Reasonably set up convenient sanitary facilities\x0d\ The setting up of various convenience facilities such as trash cans in scenic spots must be reasonable and scientific. It can be designed in a cartoon shape or scenery shape to integrate with the scenic spot and enhance its ornamental value. \x0d\ 13. Promote civilized tourism discussions and competitions\x0d\ You can open a column in the media, organize a "Civilized Tourism Everyone Talks" discussion; organize uncivilized tourism behavior photography and DV contests; carry out "Me and Civilized Tourism" "Essay contests, speeches and other activities. \x0d\ 14. Rectify the team of tour guides and improve the quality of tour guides\x0d\ Relevant national departments must conduct spot checks on the guide words of tourist attractions, rectify the team of tour guides, and improve the quality of tour guides. It is strictly forbidden for tour guides to make things up out of thin air, make them up randomly, and tell pornographic jokes. and political jokes. \x0d\ 15. Party members and cadres take the lead in setting an example \x0d\ Party members and cadres and national public officials are the backbone of society, and they must also set an example in civilized tourism and set an example. \x0d\ 16. Produce a tourism civilization promotional video\x0d\ You can produce a high-quality tourism civilization promotional video of about 10 minutes, which will be broadcast on airplanes, trains, cars, ships and scenic spots, so that tourists can watch it anytime and anywhere Receive a civilized education. \x0d\ 17. Start from now, start with small things\x0d\ Civilization starts from school and family, and takes moral construction and civilization construction as important teaching contents. \x0d\ 18. Edit, publish or distribute tourism country (region) overview \x0d\ Professionals organized by the state edit and publish promotional videos and brochures on "Knowledge for Chinese Citizens Going to XX Country (Region)" by country or region. , broadcast and distributed in public places such as TV, airports, railways, scenic spots, etc. \x0d\ 19. Establish a reward and punishment system \x0d\ Promote and commend good examples of tourism behavior, and give certain material rewards. Travel agencies or individuals that exhibit uncivilized behavior must be notified and criticized, and those that have a bad influence must have their business qualifications revoked.

\x0d\ 20. Make whether tourism enterprises attach importance to civilized tourism as an important part of the annual review or assessment\x0d\ The National Tourism Administration should organize the preparation and publication of a new "(Outbound) Tour Leader Work Training Manual", focusing on increasing the content of civilized tourism. And it is listed as an important part of the qualification examination for (outbound) tour leaders and travel agency employees.