5 Supermarket Work Summary Samples for 2022

1. Supermarket work summary in 2022

Time flies, and we have bid farewell to the fruitful 20___ year and ushered in the new 20___ year. In the past year, With the joint efforts of all employees, the store exceeded the annual targets. In the context of the global economic crisis in 20___, how to successfully complete the various targets issued by the company is our top priority. In the past two months, we have achieved sales of n million yuan, and the gross profit reached n million yuan to complete ____% of the total target. In the next ten months, I will seize the opportunity of Qingming Festival and May Day International Labor Festival, Dragon Boat Festival, National Day, Mid-Autumn Festival, New Year's Day and several major holidays, as well as the fifth anniversary of 9.24, we will formulate appropriate promotion plans and strive to achieve the expected sales target. I will also focus on the following tasks:

1. Focus on the training of employees’ service awareness and strengthen brand promotion

Use the time of monthly store meetings or handover meetings to conduct irregular training on the service awareness of all employees (including promoters). Don’t always say that customers are God without taking action. We must serve customers as our relatives and friends, because we don’t know how to serve God but we know how to serve our relatives and friends! Store assistants and team leaders should try their best to consider customers when returning, exchanging or repairing goods. As long as the original packaging is not damaged and the second sale is not affected, they will try their best to meet the customer's requirements without damaging the company's interests.

2. Focus on product display and sanitation, and increase the added value of products

There are more than 20 supermarkets, wholesale departments, and canteens in the streets, and Two of the supermarkets have an area of ??more than 200 square meters. Since they purchase in cash, they sell new products quickly and at cheaper prices than us, and their locations are better than ours. How can we make customers willing to spend an extra 20 cents and walk a few more steps to get there? Come to the supermarket for shopping? I think a clean and tidy shopping environment, friendly service attitude, good after-sales service, complete varieties and excellent brands of our supermarkets are all very important factors. How to make our brand better and stronger is to The finer the details, the better. Every Monday is designated as a cleaning day, and the office conducts comprehensive inspections from time to time. In terms of display, employees are required to follow the five principles of display and strive to be beautiful and convenient.

3. Increase revenue and reduce expenditure, increase loss prevention efforts, and strive for greater profit margins

With the arrival of the global economic winter, waves of economic crises are coming one after another. Currently, there is no There is no reduction. We should be aware of the current crisis and severity, face up to the difficulties at hand, understand the company's crisis handling and decision-making, everyone can offer suggestions, work with the company in the same boat, and strengthen the confidence and determination to overcome difficulties. Under the severe economic situation, the most important thing for enterprises is to solve the problem of how to increase revenue and how to reduce expenditure. I believe that open source mainly involves some important investment planning and macro system adjustments launched by the company's core. Therefore, I want to focus on the issue of throttling. How can we save money? With the company as the core, we promote various lean management methods to improve efficiency and reduce all kinds of waste. Anyone from the general manager to an ordinary employee can do it from the details around them at any time and anywhere, focusing on execution. , as small as a piece of paper can save one kilowatt hour of electricity. The company should promote frugal habits among all employees and create an atmosphere of cost reduction. Based on my actual work, I think supermarkets should do a good job in saving from the following aspects:

(1) Effectively control personnel costs, control unnecessary overtime of employees, and reduce overtime pay expenses.

(2) For water and electricity expenses, adopt the principle of conservation, reduce the number of fluorescent lights for lighting at different times without affecting normal business, and control the opening time and temperature of air conditioners.

(3) Scientifically calculate inventory goods. Inventory goods occupy a piece of funds. Reasonable inventory can improve the profitability of the store. Too little inventory will increase the cost of purchasing goods, while too much inventory will not only take up a lot of funds, but also generate more warehousing and storage costs, and even cause poor sales of goods. A lot of merchandise wasted.

(4) Advertising and promotion expenses must be carefully budgeted. Some advertising and promotion supplies must be reused or made by hand to save costs.

(5) Avoid unreasonable losses and avoid unreasonable losses according to the characteristics of the goods.

For example, salt products are afraid of moisture, so do not store them close to the ground or near fresh and frozen foods. Sometimes when a product is approaching its shelf life, it is necessary to decisively reduce the price and promote it to avoid greater losses.

In short, we must adhere to the principle of increasing revenue and reducing expenditure, increase loss prevention efforts, and maximize profits for the company.

IV. Develop sales plans in groups and strictly implement performance appraisals

Break down the monthly sales plan into each group (food group, non-food group and boutique cabinet) and strictly implement it Performance appraisal links employees' monthly income with sales. Good sales will result in high wages, otherwise the wages will be low. This truly reflects the fact that more work is more rewarding. Every month, we solicit good promotion ideas from all employees, use their enthusiasm and enthusiasm, and strive to achieve various targets.

Based on the above points and combined with the actual situation of the store, I am confident that I will lead all employees of the store to do better sales and successfully complete various indicators for the challenging 20___ year.

2. Supermarket work summary in 2022

I have not been working as a supermarket cashier for too long. My own quality and business level are still far from the actual requirements of the work, but I can Overcome difficulties, study hard, correct work attitude, actively consult and learn from other comrades, be able to do your job well and conscientiously, and make your due contribution to the development of the supermarket. Now I will talk about my own thoughts and experiences on the problems I encountered at work, which can be regarded as a summary of my work.

As a cashier who deals directly with cash, I believe that we must abide by the operating discipline of the supermarket.

Cashiers are not allowed to carry cash with them during business hours to avoid unnecessary misunderstandings and possible personal embezzlement. Cashiers are not allowed to leave the cashier counter when performing cashier operations to avoid causing loss of coins or causing dissatisfaction and complaints from customers waiting for settlement. Cashiers are not allowed to settle payments for their relatives and friends, so as to avoid unnecessary misunderstandings and possible convenience for cashiers to take advantage of their cashier position, log in to the cash register with a payment lower than the original price, and use corporate interests to benefit others. , or the possible "theft" phenomenon of internal and external collusion.

(1) Cashiers are not allowed to place any personal items on the cashier counter.

Because there may be goods returned by customers at any time on the checkout counter, or goods that have been temporarily decided not to be purchased. If there are personal items placed on the checkout counter, it may be easily confused with these goods, causing misunderstandings. Cashiers are not allowed to open cash register drawers to view numbers and count cash. Opening drawers at will is both eye-catching and unsafe, and may raise suspicions of fraud on the part of the cashier.

Inactive cashier lanes must be blocked with chains, otherwise individual customers will take the opportunity to take goods out of the supermarket without checking out. Cashiers are not allowed to read newspapers or talk and laugh during business hours. They must always pay attention to the situation in front of the cashier and in the store within sight to prevent and avoid abnormal phenomena that are not conducive to the enterprise. The cashier should be familiar with the products on the store, especially the special products, and the relevant business conditions, so that he can provide correct answers at any time when customers ask questions.

(2) Do a good job in product bagging.

Putting settled goods into bags for customers is a part of the cashier's work. Don't think that this job is the easiest. Customers are often disappointed because this job is not done well. And return.

The control procedure of the bagging operation is: hard and heavy goods are bagged at the bottom; square or rectangular goods are put into two bags as a stand; bottled or canned goods are placed in the middle. To prevent damage from external pressure; fragile or lightly soaked products should be placed at the top of the bag; products that are prone to leaking water, such as frozen products and soy products, and products that are prone to leaking juice, such as meat and vegetables, should be packed in packaging bags first. Then put it into a large shopping bag, or do not put it into a large shopping bag with the customer's consent. The goods placed in the bag should not be higher than the mouth of the bag to avoid inconvenience for customers to pick up. Goods that cannot fit in one bag should be placed Put it into another bag; the advertising pages or gifts issued by supermarkets in promotional activities must be confirmed to have been put into the packaging bag. When bagging, you must absolutely avoid putting products from different customers into the same bag; products that are too large to fit in the packaging bag must be tied up with ropes to facilitate customers to pick them up; remind customers to take away all packaging Bagged merchandise to prevent items from being forgotten on the checkout counter.

(3) Pay attention to the working procedures when leaving the checkout counter.

When leaving the cash register, place the "Payment Suspended" sign on the cash register; block the cash register channel with a chain; lock all cash in the cash register drawer, and the key must be taken with you or Leave it to the shift leader for safekeeping; inform the nearest cashier of the reason for leaving the cash register and the time of return; before leaving the cash register, if there are still customers waiting for settlement, do not leave immediately. Please politely ask the late customers to go to other places. Check out at the checkout counter; and pay for waiting customers before leaving.

3. Summary of supermarket work in 2022

At the end of the year, the tense and busy year is about to pass, and new challenges are in front of us. Looking back thoughtfully, in the big family of XX Supermarket, I have gained a lot of exercise, learned a lot of knowledge, made friends, accumulated experience, and of course, I also discovered my own shortcomings through many profound lessons. This year is a fulfilling year. My growth comes from the big family of xx Supermarket. It is my unshirkable responsibility to do my best for the better development of xx Supermarket next year. Now I will summarize my work in the past year:

1. The working stage of xx Market Building

After the Spring Festival of xx, I am still responsible for various operating tasks of xx Market Building. With the cooperation of the manager, I have experienced the operating difficulties of various merchants in the post-holiday off-season, difficulty in collecting rents, and a large number of custodial staff attrition due to seasonal reasons. Through solving these problems, I have gained a better understanding of the city's clothing retail market and The understanding of the market climate and the management of employee personnel have been rapidly improved. Through contact with the mediation work of various merchants, the coordination ability has been further exercised. In order to adapt to the changing situation, certain layout adjustments have been made to the xx market in conjunction with the company's overall plan. From the conception of the xx market supermarket in March to its opening in April, I devoted myself wholeheartedly to the preparation work, from personnel recruitment, business training, shelf installation, product shelving to daily operation and maintenance. With the care of the boss and the support of all parties in the company , under the guidance of Mr. Liu and Li Dian, the xx market supermarket has been able to develop and transition smoothly, and its latest business knowledge of the supermarket has been systematically strengthened.

While responsible for the xx market, I tried my best to maintain the normal operation of various business activities, and no unexpected emergencies occurred. However, it is a fact that the overall potential of the xx market has not been fully utilized to generate benefits. Although the development of the xx market is restricted by various immature objective environments, the failure of the xx market to fully realize its potential has a great responsibility. This also shows the limitations of one's own abilities. This is the most profound understanding gained from working in the xx market. At the same time, the experience of various difficulties and pressures in the xx market has greatly improved my psychological quality. In the face of great difficulties and pressures, I will not flinch and escape, and I can face them calmly and calmly. This is my The gains gained from working in the xx market.

2. Working stage in xx Supermarket

In June due to work needs, I was transferred to xx Supermarket as store manager and non-food manager. Strengthening product management and on-site personnel management at work to improve performance is the centerpiece of all work.

Although I have joined the big family of xx Supermarket since it opened, and I am very familiar with the staff of xx Supermarket, there are still differences when it comes to specific work. In order to enter the role and take responsibility as soon as possible, on the one hand, I strengthened the study of professional knowledge, actively read books and newspapers, and humbly asked Mr. Liu and Li Dian for advice. On the one hand, we strengthened communication to understand the actual situation, communicated with the heads of relevant departments such as food, receiving, and cashiering, and had in-depth exchanges with Wen Juan, the leader of the non-food team. In a short period of time, I established a good working relationship with relevant supervisors and assumed the responsibility of the store duty manager. Together with the cabinet team leader, we conducted rectification and training for non-food personnel, and made adjustments to the planning and display of merchandise. Through the joint efforts of non-food employees, our sales have increased significantly. After Wenjuan was promoted to the non-food purchasing position, I also became the non-food team leader. I concentrated on starting from scratch and set strict requirements on every detail in sanitation, display, warehouse, and receiving goods, so as to create a good non-food store atmosphere. There has been a change. The close contact with employees and the ideological communication and business training provided to employees on the basis of strict requirements have improved the mental outlook of employees and brought their enthusiasm and autonomy into play. With the care and support of all departments of the company and the concerted efforts of the entire group of employees, the progress of non-food products has been recognized by the company.

The store duty manager is responsible for coordinating the work of various departments, maintaining the normal operation of the entire store, and responding to emergencies. In this position, he is responsible for fully controlling the overall situation and making full use of this opportunity while working. The platform comprehensively improves its organizational coordination and business level, and has an in-depth understanding of all aspects of cashiering, customer service, delivery, loss prevention, fire protection, etc., discovers problems, eliminates loopholes, and becomes a competent store manager.

3. Personnel management training

As a supervisor, managing employees is a difficult required course. Everyone has different experiences and personalities. How to It is not as simple as words to make the employees in this department focus their thoughts and efforts in one place. Through the study of relevant professional theoretical knowledge and its application in practical work, I have made great efforts in personnel management. A combination of strictness and care was followed.

First of all, I truly care about and respect my employees psychologically, truly consider my employees, and sincerely want my employees to improve. On this basis, we carry out targeted ideological communication and business training for employees to solve their thinking, establish clear development goals, and truly stimulate employees' initiative and enthusiasm for work. We then use business training to let employees know how to do it and how to do it. Do better. In terms of work management, we are always strict and will never condone any principled mistakes. Enable the workforce to be motivated internally and have combat effectiveness externally, which can produce benefits. But people are constantly changing and developing, and personnel management will also change and develop accordingly. This requires you to keep a clear mind, continue to learn and improve, and better unleash the full potential of the team.

Staff training is also an important task for a supervisor. From the earliest 5xxxx employees in xx market to 3xxxx employees in xx market supermarket, and then to the training of 4xxxx employees in class B of the six departments of xx supermarket in August, through Through repeated trainings and exchanges, from the initial basic business knowledge training, through accumulation and learning, I have initially formed a systematic training content for employees in terms of ideas, product knowledge, sales psychology and skills, disciplinary codes, etc. It has been recognized by employees and has achieved certain results.

IV. Learning professional knowledge and improving market control capabilities

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing both opportunities and challenges at the same time. I am lucky to be able to participate. In an industry that is developing with the times, we must seize the opportunities and work hard. Learning, learning, and learning again are constant tasks at work and in spare time. On the one hand, the basic skills of supermarket management, product display, reasonable inventory, adjustment of seasonal products, selection of news products, and the connection of all aspects of operation, I have truly digested the required knowledge from the theory in the book to the practice in daily work. Understand and then apply it to work. On the other hand, through various information media, you can understand the latest market information and industry trends, and listen to relevant professional training to make your overall thinking clearer, examine market changes from a higher perspective, and be able to make suggestions to the company's decision-makers. Your own strategic advice.

5. Deficiencies and work ideas for next year

As the saying goes: Three feet of ice does not freeze in one day. It has only been a year since Bijing joined the retail industry, and it has only been nearly half a year since she started working in a supermarket. However, her knowledge of the market and supermarket retail is so profound and broad. Through calm introspection, I still have many shortcomings. Generally speaking, due to the short time I have been involved in the operation, I am not comfortable enough in operation. This is also reflected in the following: First of all, the selection and control of products need to be strengthened. Due to the different division of labor, food The understanding of products is relatively weak. Secondly, the analysis and prediction of the market are not thorough and accurate enough, and the confidence is insufficient. This is due to lack of experience.

Facing the opportunities and challenges next year, I will adhere to the principle of pragmatism and solidity, better shoulder my responsibilities, strengthen theoretical and business learning, be brave in practice, and comprehensively improve my business level and management level. Dedicate all your energy to the development of the company.

In short, in the new year, I will work harder to devote myself to the xx supermarket business that I strive for, use development and benefits to repay the company, and realize my own life value.

4. Summary of supermarket work in 2022

As the Spring Festival approaches, 2019 has come to an end, and the work of the year will also come to an end. From being a person to being a decision-maker, from not adapting to adapting, from unfamiliarity to familiarity, no matter from which aspect, there are many gains.

Since the independent management of the department, I suddenly felt that the pressure on me has doubled. However, under the care and guidance of superior leaders and the full cooperation of lower-level employees, the fresh food department successfully completed the sales tasks assigned by the company. Over the past year, improvements and breakthroughs have been made in terms of daily management, collection of fees for promotional activities, product display and product safety, employee training and activities, store environment rectification, and staff team building.

In the past x years, the fresh food area of ??Wonderful Home XX store has been operating well. With the unity and efforts of colleagues, we have delivered a relatively satisfactory service to our customers, the market, and ourselves. Answer sheet. Now we will summarize the supermarket work in XX as follows.

1. Comparison and analysis of sales from x to x

Through comparison in the above table, the fruit group has experienced negative growth, the cooked food group has experienced negative year-on-year sales growth, and the gross profit margin and gross profit of the north and south dry goods group The gross profit margin of other dry goods groups has declined. The main reason for the negative growth of the fruit group is that Mangshi is far away from Kunming, the transportation cost is high, the selling price is higher than that of the local market, and the products are often out of stock, resulting in the sales comparison and gross profit margin and gross profit being slightly lower than in x year. The reason why the cooked food group experienced a negative sales growth of -34.28% year-on-year in x was that the joint supplier bread was withdrawn in x, and no supplier has been found to enter the market so far. The sales of the North and South Dry Goods Group increased rapidly in x, and the minimum guarantee task was completed in July, and the gross profit margin and gross profit amount declined. Other dry goods groups have experienced rapid growth in sales and gross profit, while on the contrary, gross profit has declined. This is due to insufficient control over gross profit while increasing sales. Of course, the entire department's sales gross profit margin and gross profit increased rapidly in 2016, which is inseparable from the hard work of all colleagues and the company's implementation of lean management policies.

In x year, the sales of XX store were 33053476 yuan, and the sales of fresh food department were 7757834 yuan. Sales accounted for 23.47%, an increase of 1.5% over the same period last year. From the financial statements, the gross profit in x was 131,878.22 yuan, and the gross profit in x was 421,009.76, an increase of 219.24% over the same period. The average daily number of visitors was 1,799, an increase of 7.21% compared with the same period last year. The average daily customer price was 55.4 yuan, an increase of 31.6% compared with the same period last year. The sales task of the fresh produce department in x is 7.29 million (the original plan was 8 million minus the December task) and now it has completed 7.7578 million. The completion rate is 106.42%. But at the same time, the company's requirement for gross profit margin is 6.9%. The fresh food department only achieved 5.18%, with a completion rate of 75.1%. The company's non-operating income requirement was 344,000 yuan, while this department completed 265,200 yuan, with a completion rate of 77.09%. According to the above data analysis, the sales of the fresh food department have increased rapidly, but there are still deficiencies in controlling gross profits and collecting non-operating income. In 20xx, we should strengthen our study in improving business negotiation ability (charging ability), strictly control the loss of goods, increase sales and increase gross profit margin.

2. The main work contents of the supermarket in x year

1. In x year, the company organized a large number of shocking promotional activities, including successfully holding Thanksgiving Day, Shopping Festival, and anniversary celebrations. Remarkable results have been achieved. On the newly opened theme promotion membership day, the sales of the fresh food department exceeded 160,000, which played a very important role in boosting sales and popularity.

2. By improving product categories, we can understand customer needs in a timely manner, be familiar with the seasonality and launch timing of various fresh products, and make reasonable arrangements for the sales atmosphere of seasonal products based on seasonal factors. , maintain standardized and clear price tags, and develop a reasonable fresh food promotion plan.

3. Adjust the display location of vegetables, fruits, low-temperature dairy products and north-south dry goods to make the store area more compact and achieve a reasonable and scientific display pattern. Complete the installation, maintenance and use of island cabinets, greatly improving the store's image. At the same time, the improvement of the image of the fresh food department and the growth of sales also have an extremely important impact and promotion effect on the store.

4. Employees conduct regular training on labor discipline, service and company procedures, provide one-on-one assistance to new employees, strengthen management of employees through various trainings, and strictly supervise various tasks to ensure that all The work is completed on time. Pay close attention to refined management, maintain good communication with employees, motivate fresh produce department managers and employees, and build a motivated and efficient team.

3. Deficiencies and areas for improvement

Although we did a lot of work in x and made continuous adjustments and innovations in various tasks, there are still deficiencies. And the areas that need improvement are mainly reflected in:

1. The normal operation of equipment in the fresh food area, daily maintenance, the implementation of maintenance work and the efficiency management of equipment utensils and materials are not detailed enough. Suppliers did not introduce withdrawn goods and missing goods in a timely manner, and did not have countermeasures or solutions for goods that could not be introduced.

2. Insufficient learning of the professional skills of cooked food and fresh meat cutting, and inability to have a deep understanding of the operating conditions. Insufficient attention to joint products resulted in insufficient stocking of joint ventures during events. Insufficient attention is paid to products that are about to be out of stock and out of stock, resulting in failure to replenish best-selling products in a timely manner. In response to the above deficiencies, in the new year, we will continue to strengthen the detailed management of the store, mainly in terms of product safety, inventory management, developing supplier resources, and enriching product categories. Implement an inspection system for equipment in the fresh food area and make records, and follow up promptly if any abnormalities are found. Strengthen the management of associates, especially stocking up for major festivals, track and respond in a timely manner. Strengthen the study of the functions of each module of the Western Union system and enhance the ability to analyze data. Strengthen the study of the professional skills of cooked food and fresh meat cutting, and strive to be proficient in operation, so as to have a deeper understanding of operating conditions and make correct decisions about profitability.

IV. Work plan for x year

A good work plan is a good start. The new year is coming. We must do the following aspects well Work plan:

1. Do our best to manage the sales of vegetables and pork. Fresh food operation and management are the inevitable guarantee of store popularity and performance. We must seize the opportunity of self-operated vegetables and pork and promote the popularity of stores through self-operated products; on the other hand, we must strengthen management and demand goods from excellent management. profits, in order to promote the rapid development of vegetables and pork and ensure the normal growth of store performance.

2. Do a good job in optimizing the product structure and ask for sales, expenses and profits from the products. The optimization of product structure should be carried out from three aspects: first, item optimization, we must gain timely insights into market information and adjust the item structure in a timely manner according to changes in consumer demand; second, display optimization, we must timely adjust the product structure according to the sales situation of the goods. The inventory structure and display location of goods are constantly adjusted in order to allow the goods to reach their full sales potential; the third is promotion optimization. We must fully tap supplier resources, grasp the sales trends of competitors, take the initiative, and make good use of promotional resources. .

3. Ensure product quality and comprehensively improve service levels. By strengthening the three-phase inspection of pre-packaged goods, daily inspections of low-temperature milk, marinated products and other goods that are prone to swelling, air leakage, and deterioration, and strengthening daily inspections and tastings of fresh food, we ensure the quality of goods. Strengthen the training of employees' service awareness and service skills, and continuously improve the service level of employees.

4. Strengthen cost control, increase revenue and reduce expenditure, and reduce operating costs. On the one hand, we must practice economy and control consumables, water and electricity costs; on the other hand, we must make full use of store space and promotional resources to increase charges and generate revenue for the store.

5. Implement the safety responsibility system, tighten safety at all times, strengthen daily inspections, and promptly rectify safety hazards to ensure safe store operations.

In short, we must keep summarizing the old and welcoming the new. In the new year, we will implement it according to the plan, constantly adjust work details according to market needs, improve work plans, and constantly improve service quality. Meet new challenges with full work enthusiasm and achieve better results.

5. Supermarket work summary in 2022

Looking back on the work history in 20xx, there is the joy of fruitful results, the hardship of working with colleagues to tackle key problems, and the melancholy when encountering difficulties and setbacks. Overall, we have made great progress in the past six months. The work situation is summarized as follows:

1. Work review

1. Adhere to the supermarket’s strategy and focus on the promotional activities planned by the company. Effectively improved performance. Continuously input supermarket strategies to employees so that they understand what to do and how to do it better.

2. Insist on market research to understand the market situation, and communicate with suppliers immediately to adjust store commodity prices.

Slow-moving goods were eliminated to optimize the product mix, and the store layout was adjusted according to the situation. Handle the relationship between employees in various departments. Employees all need care. Although, sometimes we quarrel about some things at work. But with the words "Have a safe journey" after get off work, all the unpleasantness disappeared.

3. Conduct training for employees from time to time, such as sales etiquette, service skills, product knowledge, store hawking, store product display, etc.

4. Strictly control costs and exercise reasonable control over electricity consumption and fresh food consumables in the store. Determine positions, determine the number of employees in the store, and allocate them reasonably.

5. Do a good job in fire safety and provide fire protection training to store employees.

6. Through the joint efforts of the station store employees, the company completed the project in 20xx: sales of Insufficiencies and areas for improvement

Although there has been great progress, there are still many shortcomings:

1. Inadequate experience and insufficient communication. I prefer a straightforward communication style and am not good at expressing my wishes and work ideas in roundabout ways. In future work, I want to strengthen my attempts to change my communication skills and use appropriate methods in a timely manner to improve my ability in this aspect of my work.

2. Not thoughtful enough and lacking innovation. I have a cautious attitude towards work and have developed the habit of asking questions clearly about everything and learning from others before doing anything. This is originally a good thing, but it will have a certain negative impact, that is, I lack the awareness of innovation.

The shortcomings listed above are the problems that I think I have in my work and the areas that need improvement after self-reflection. In future work, I will work hard to improve my shortcomings and strive for better results. results.

3. Work plan

1. Store management. Only by paying close attention to the daily small things in the store can we lay a good foundation for store operation and management, so store management should be given top priority. Establish a hierarchical management system and refine the division of job responsibilities. Make sure someone is in charge of everything at work, and everything can be implemented to prevent dead ends.

2. Pay attention to the training of store personnel, cultivate the collective sense of honor and ownership of employees, take pride in the store, and allow each employee to fully develop their potential, so that they can be dedicated, dedicated, and service-oriented. High-quality talents who are enthusiastic and thoughtful, understand business and know how to manage.

3. Establish a clear reward and punishment system to motivate and constrain the work of employees and sales staff, so that the entire store becomes a united and cooperative group and remains invincible in the competition.

4. Use various reasonable and available conditions to create and arrange a good store environment, establish a good business image, and make every effort to make customers feel comfortable in a reasonably laid out, relaxed, beautiful and clean environment. Enjoy shopping. With the purpose of "serving you and serving me", while improving the service level of personnel and strengthening service awareness education, we also pay attention to the improvement of employees' comprehensive qualities such as speech, conversation, and behavior, so as to better serve customers wholeheartedly and reduce turnover.

5. Pay attention to safety work, prevent fire and theft, nip hidden dangers in the bud, and prevent unnecessary losses to the company.

6. Strengthen the management of the purchase, sale and inventory of goods, master the rules, improve the turnover rate of goods inventory, avoid backlog of goods, and ensure continuous supply, so as to rationalize the management of warehouse goods.

7. Know what you know, analyze and summarize existing gaps through market research, and make timely adjustments to adapt to market developments and changes, increase market share, stabilize old customers, and develop new customer groups.

8. Clarify the sales target of the whole store, refine and quantify the sales tasks, implement them to each department, and conduct relevant data analysis. Actively participate in various promotional activities of the company and fully do a good job in publicity and layout.

9. Reduce costs as much as possible, increase revenue and reduce expenditure to reduce expenses.

The target plans for 20xx are as follows: sales: xx.5 million, gross profit: 218.66, consumables 48,000, water and electricity 82,000.

There can be several battles in life. In the days to come, I will turn my thoughts into actions and use my diligence and wisdom to draw a blueprint for the future. I hope the leaders will correct me and give me advice.