The fourth chapter of Baotou city heating regulations heating and heat use

Article 24 The heating operation in this Municipality is subject to a franchise system. The competent department of heating shall, in accordance with the relevant provisions of the state, issue a heating franchise license.

Article 25 A newly established heating unit shall meet the following conditions, and may engage in heating business only after applying to the competent heating department for a heating franchise license:

(1) It has a reliable and stable heat source;

(2) There are heating facilities that meet the national standards and are suitable for the heating scale;

(3) having funds suitable for the scale of heating;

(4) having a fixed business place that meets the safety conditions;

(5) having professional and technical personnel suitable for the heating scale;

(6) having a sound safety and production management system and service standards;

(7) having a rescue team and its equipment suitable for the heating scale;

(8) Other conditions stipulated by laws and regulations.

if the heating units established before the implementation of these regulations meet the requirements specified in the preceding paragraph, the competent heating department shall issue a heating franchise license; Do not meet the conditions, rectification within a time limit.

article 26 the competent heating department shall establish a comprehensive credit evaluation system for heating units and implement dynamic monitoring and management of the comprehensive credit status of heating enterprises.

article 27 heating units shall not transfer or lease the heating franchise license without authorization during the franchise period, and shall not dispose of or mortgage heating facilities without authorization.

article 28 a heating unit shall file the basic conditions, heating range and area and operating conditions of heating facilities with the competent heating department every year.

Article 29 A heat supply contract shall be signed between a heat source unit and a heating unit, and between a heating unit and a heat user. The format and content of the heat supply contract shall comply with the relevant provisions of the state and the autonomous region.

article 3 the heating period in this city is from October 15th of the current year to April 15th of the following year. The people's governments of cities and counties can adjust and announce the starting and ending time of heating period according to the weather and local actual conditions.

article 31 during the heating period, the temperature of the bedroom, living room and bathroom of residential heat users shall not be lower than 18℃.

the minimum indoor temperature of non-residential heat users shall be agreed by both parties in the heat supply contract.

article 32 heating units shall randomly test the room temperature of heat users in accordance with relevant national technical specifications. The test results shall be filed after being signed by the heat users, and reported to the heating management institution for the record. The heating management institution shall conduct spot checks on the test results and filing work.

article 33 heat users may complain to the heating unit if they think that the indoor temperature has not reached the specified standard. The heating unit shall issue a written certificate to the heat user indicating the time and content of acceptance, and conduct temperature measurement within 24 hours after receiving the complaint. If the room temperature is lower than the specified temperature, which belongs to the responsibility of the heating unit, the heating unit shall solve it within 48 hours.

article 34 if there is a dispute between a heating unit and a heat user about whether the room temperature reaches the standard, they can complain to the heating management institution, which will entrust a professional metering institution with the qualification of room temperature testing for testing, and the expenses shall be borne by the responsible party.

if there is a dispute between the heating unit and the heat user about the reason why the room temperature does not reach the standard, they can complain to the heating management organization, which will entrust a qualified unit to check and confirm, and the expenses will be borne by the responsible party.

Article 35 If the indoor temperature of heat users fails to meet the prescribed standards due to the following reasons, the heating unit shall not be liable:

(1) changing the indoor heating facilities and expanding the heating load without authorization;

(2) the indoor heating facilities cannot be used normally;

(3) the doors and windows are not insulated;

(4) indoor decoration or other facilities seriously block the radiator;

(5) Other reasons caused by hot users.

article 36 if the heating unit fails to take measures to solve the problem that the temperature complained by the heat users does not reach the specified standard, the heat users may complain to the heating management institution or bring a lawsuit to the people's court.

the heating management institution shall inspect and supervise the quality and service of heating, and set up a complaint telephone number for heat users. Coordinate and supervise with the heating unit on the day of receiving the complaint, and feedback the results of coordination and supervision to the heat users within two days.

article 37 heat users should carry out routine maintenance of indoor heating facilities to ensure the integrity and safety of heating facilities.

if it is necessary to change the indoor heating facilities and expand the heating load, the consent of the heating unit shall be obtained.

article 38 when a heat user changes the indoor heating facilities, it shall not affect the normal use of heat by other heat users. If other heat users can't heat normally, the responsible party shall be responsible for the repair.

article 39 no unit or individual may take heating circulating water from heating facilities.

4th heat users who need to stop or resume using heat shall inform the heating unit before the heating period begins and go through the relevant formalities.

to stop using heat, one heating period should be taken as the unit of stopping using time. After stopping using heat, users shall not resume using heat without authorization.

article 41 heat users who stop using heat shall pay a basic heat fee of 15% of the total heat fee to the heating unit.

Article 42 A heat user shall not stop using heat under any of the following circumstances:

(1) The newly-built residence is delivered for use in the first year;

(2) the heating system does not have the condition of household control heating;

(3) endangering the safe operation of facilities or the normal use of heat by neighboring heat users.