"Didn't I say it?" is included in the banned language of government services. What other language do you think needs to be improved?

It is written into the specification that language such as "Didn't I say it before" cannot be used during the service process. In recent years, the country has paid special attention to improving the service level of government service windows, which is a good thing. Although there are still many irregularities and unsatisfactory aspects, the overall feeling is that the level of window service has improved significantly. There has been great controversy over whether window services should have service disabling words. If we talk about forbidden words, there are too many for us to exhaust. For example, you can't say anything that violates laws and disciplines, you can't say curse words, you can't say sarcastic words, and so on. If you list all these things that you can't say, you can write a thick book. There is no maneuverability. Therefore, many people and experts believe that there should be no forbidden words. We just regulate what should be done and how to say it. There is no need to tell the window service staff what not to say. This view seems reasonable, but is actually completely wrong. First of all, the process of operating specifications cannot cover all service links, nor can it exhaust all possibilities and scenarios. Therefore, no matter how good and complete the specifications are, there will be blind spots and places that cannot be covered. This requires The service staff should provide good service and explanation based on their own subjective understanding. If they operate completely mechanically and in accordance with the specifications, and do not give the window service staff some room for active service, they will not be able to provide good service. Secondly, each industry has its own characteristics, which will form a specific vocabulary and language environment for this industry in the long run. These vocabulary and language are often indifferent to some service personnel, but are very inappropriate, uncivilized, and even harmful. Human language, therefore, requires the specification of prohibited words according to the specific language environment of the industry itself. At the same time, do not extend prohibitive words beyond the language environment of the industry, and do not associate endless associations with terms in the industry. Therefore, it is also feasible to regulate prohibitive words only for common words that have been formed in the specific language environment of the industry itself. Yes, operable. Just introducing prohibited words in this industry does not mean that you can speak illegal language, nor does it mean that you can curse people. Finally, since prohibitive words often change, it is recommended that some flexible provisions should be made in the regulations. For example, specific prohibitive words should be listed regularly or irregularly on the website or other appropriate places by relevant departments. This will be more flexible, more operable, and the effect should be better.