What is the Heshuitong tax enterprise service platform?

The "Heshuitong" tax enterprise service platform is a new attempt by the Hefei Taxation Bureau of the State Administration of Taxation to use Internet thinking to expand communication channels between tax enterprises and optimize tax services. The platform adopts targeted push, classified feedback, real-time communication, Intelligent customer service, intelligent training... First, shoulder the responsibility and accurately promote tax preferential policies. First, strengthen publicity and guidance through the Hefei Municipal Taxation Bureau website, WeChat public account and "Heshuitong" platform to actively promote epidemic prevention and control. A series of tax preferential policies shall be clarified from the aspects of the recipients, preferential content, policy basis, etc., and policy publicity and guidance shall be carried out in a targeted manner. Under the premise of current epidemic prevention and control, make full use of online training, personal self-study, and policies. The second is to implement the guarantee responsibility system through "non-contact" training methods such as Q&A. The city's resumption of work and production will be listed as guarantee targets, and tax departments at all levels will guarantee guarantees and assign responsibilities to each person. Full coverage of guarantees. According to the types of enterprises that have resumed work and production, tax preferential policies will be accurately promoted, and flexible and diverse methods such as online push and WeChat communication will be used to enhance the pertinence and effectiveness of guarantees and ensure the implementation of "delivery of policies, services and demand." To further support the epidemic prevention and control work and the resumption of work and production of enterprises, the National The Notice of the State Administration of Taxation on Matters Concerning Further Extension of the Tax Declaration Deadline for February 22 (Shui Zong Han [22] No. 27) decided that for taxpayers who file monthly returns, except for Hubei Province, the tax declaration deadline will be further extended to February 28 On February 28, taxpayers who are still unable to file tax returns or defer tax returns due to the epidemic can apply for deferred tax returns and file tax returns at the same time. The tax authorities will not charge late payment fees or impose administrative penalties in accordance with the law. The tax credit evaluation will not be adjusted and it will not be recognized as an abnormal household.

Second, considerate services and provide "contactless" tax processing. First, sort out and publish the online processing list of tax-related matters. Based on the principle of "doing everything online", we have sorted out 185 tax-related payment matters that can be handled online. We have produced a list of "contactless" online tax payment matters and related questions and answers, and promptly informed taxpayers and payers that all matters in the list are It can be done online without leaving home. Second, the online tax payment platform has been optimized and the functions of the electronic tax bureau have been optimized, and a special column for publicizing preferential tax policies for epidemic prevention and control has been added to facilitate qualified taxpayers to correctly operate and enjoy tax preferential policies in a timely manner. Strengthen the operation, maintenance and application management of electronic tax bureaus, mobile APPs and other tax payment platforms to ensure system security and stability. Optimize the relevant application functions of the electronic tax bureau and the value-added tax invoice comprehensive service platform to further facilitate taxpayers' online invoice processing. Expand the business of using third-party payment channels to pay taxes through the mobile terminal of the Electronic Taxation Bureau, providing taxpayers and payers with more convenience of "handheld tax processing"