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Employees are always late. Is there any way to solve it?
Therefore, we should take tardiness seriously and curb the high tardiness in shopping malls:
1.
"It's better to make a show than to shout." Under the leadership of Liu Chuanzhi, Lenovo started from 200,000 yuan, and today it has developed into a large group company with billions of assets and a leading enterprise in the electronics industry. This is inevitably related to Liu Chuanzhi's leading by example everywhere. Liu Chuanzhi has always put the phrase "he is honest and has no orders to do things" on his desk to encourage himself.
As the leader of the store, the store manager should be strict with himself in all aspects if he wants to maintain good employee discipline, set a learning benchmark for employees and avoid flaunting the privilege of the store manager.
Positive attitude
"To err is human?" As a store manager, you should have the mind and tolerance to allow employees to make mistakes. If employees are not allowed to make a little mistake, getting angry when they make a mistake will only make employees work in fear all day and stifle their enthusiasm and creativity. Employees' mistakes are also inseparable from the store manager. If the store's attendance system is scientific and reasonable, then the phenomenon of shop assistants being late will be effectively curbed. Managers should also learn to reflect on employees' mistakes.
Learning to control emotions is also a compulsory course for store managers. A person who gets angry easily shows that he can't control himself yet. A successful manager must learn to control his emotions, stay calm when he is shocked and stay calm when he is in danger.
cope with
For employees who make mistakes, don't make general accusations without asking indiscriminately. After the incident has passed, find out why it happened, handle it as appropriate, and find out how to avoid making mistakes. The store manager should start from caring for employees, encourage employees to give a positive attitude towards their wrong behavior, and accept punishment according to the store system.
Penalty execution should be carried out in an open form. When the employee who made a mistake fulfilled his promise, the store manager should also conduct public self-examination because he did not effectively prevent things from happening, and bear the wrong punishment together with the employee who made a mistake. Through such a humane and courageous way, employees who make mistakes can be educated and their sense of belonging to the store can be enhanced.
In the punishment system can also choose a variety of forms, and even implant happiness factors:
(1) Late donation box
Shops can customize a small box, and employees who are late will put money into the box as a donation according to the amount of fines. This money can be used as the activity funds of the shop or for having dinner together.
Because money is used for activities and is related to everyone, all employees will become supervisors, and every donation will no longer make people depressed and angry, but make everyone happy. Doing so can not only put an end to the high rate of lateness, but also enliven the atmosphere of the store.
(2) Employees are not fined for being late, but should dance.
For employees who are late, punish them for performing pole dancing and other entertainment programs for all the shop assistants. The store manager should dance together, or the store manager should do push-ups with them to be punished. Through this happy punishment, we can introduce a happy culture into the store and let employees know that punishment is not the ultimate goal.
(3) Public commitment
Adopt a one-on-one supervision system for employees. For employees who are late, they are required to promise not to be late again in front of all employees at the regular meeting. If they are late again, their supervisor will accept the punishment instead of him. This not only plays a supervisory role, but also can cultivate employees' consciousness.
abstract
"What kind of soldiers will tie", take the lead in strengthening the execution of stores.
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