Can I scan the QR code on the express delivery?

*There are advertisements behind these QR codes, so scan them carefully.

“Scan the QR code to get a red envelope” “Scan the QR code to get a mobile phone” “Don’t open it yet, you have a box of instant noodles to be drawn”... It is the peak season of "Double 11" express delivery, and many packages will come with a 2D The code is also equipped with slogans to guide scanning. Some people thought it was a red envelope or gift from a merchant, but after scanning the QR code, they found that all kinds of small advertisements popped up. Experts remind consumers to scan codes carefully to avoid additional consumption.

What will happen if you scan the QR code?

Most of them are induced to apply for a card or make purchases

“Almost all the express packages delivered recently have a QR code on them. Some allow you to scan the code to receive red envelopes, and some allow you to draw a mobile phone, but After scanning, I found that there were no prizes to receive, just various promotional advertisements. "Ms. Feng, a citizen, reported to reporters that many merchants offered cash rebates for good reviews after shopping online. At first, she thought the QR code on the express package was a gift from the merchant. However, after scanning the QR code, she found that most of the messages she received were advertisement pages for card applications or educational institutions, which usually required filling in personal information such as name and mobile phone number. Ms. Feng was worried that there was a risk of information leakage.

The reporter randomly asked multiple consumers and found that most of them had received similar packages with QR codes that were induced to be scanned. The reporter randomly selected an express delivery form. After scanning the code, a large lottery wheel appeared. After the lottery, the words "free card delivery to your home" appeared, and asked to fill in the name, mobile phone number, ID number, and address. Upon closer inspection, it turned out that It’s a data package from China Mobile, and it says it comes with a “24-month video membership,” and transaction records pop up at the bottom of the page. But scrolling down further, you can see the tariff details at the bottom of the page. There is a monthly fee of 39 yuan.

Where do ads come from?

The rookie said that they are responsible and have been screened

“If someone sees the so-called 'free card', fills in the information, and follows the prompts, they will be deducted every month. Package fee, isn’t this misleading to consumers?” Ms. Feng believes that such advertising can easily lead to misunderstanding.

The reporter scanned the QR code on another express delivery form and found that the page displayed "Congratulations, your outstanding quota has been locked", allowing the user to enter their mobile phone number and click "Confirm Payment", and received 100 Yuan phone bill package. In some express delivery orders, after scanning the QR code, the promotion page of the educational institution will appear, guiding consumers to fill in their name, email, mobile phone number and other information to submit registration.

After contacting different express delivery companies, the reporter learned that the advertisements on the express delivery orders are the responsibility of Cainiao and are not printed by the merchants themselves. Cainiao told reporters that this is a normal advertising space. The ads are placed by regular merchants and have been screened. Consumers can choose not to fill in the information.

Experts say: Inducing code scanning is suspected of infringement

Chen Yinjiang, deputy secretary-general of the Consumer Rights Protection Law Research Association of the China Law Society, said that the express package looks like "scan the code to receive a red envelope" Behavior generally involves inducing consumers to purchase products or services, or inducing consumers to fill in personal information. According to the "Consumer Rights and Interests Protection Law", operators must provide true and comprehensive information about goods or services to consumers, and shall not make false or misleading publicity; operators must clearly state the collection and use of consumers' personal information. The purpose, manner and scope of using the information, and with the consent of the consumer. This behavior of "scanning QR codes to receive red envelopes" obviously misleads consumers. If it induces consumers to purchase goods or services, it is suspected of infringing on consumers' right to know and choose; if it induces consumers to fill in personal information, it is also suspected of infringement. Consumers’ rights to protection of their personal information.

Chen Yinjiang said that if it is an advertising act, the advertiser, advertising producer, and publisher are also responsible for the authenticity of the advertisement, otherwise they will also bear corresponding responsibilities according to the law.

Recently, some products in Erenhot, Inner Mongolia, Jinzhou, Hebei and other places have been found to have tested positive for the new coronavirus. Many provinces across the country have urgently traced epidemic-related express delivery, and some netizens have changed their health codes due to contact with epidemic-related packages. Huang, even quarantined at home for a week.

Received this express delivery

Someone was quarantined at home and had nucleic acid tests done twice in a row

On November 10, Wang Xin from Jinan, Shandong Province had been quarantined at home for 6 days. The reason was that I had previously received an express delivery from Jinzhou, Hebei.

According to Wang Xin’s recollection, on the afternoon of November 4, she received a text message reminder↓

Wang Xin immediately looked through her shopping orders and found her shopping from this store Record.

On the evening of November 4, Wang Xin received a call from the community, requesting a nucleic acid test that night and immediate home quarantine for seven days. That night, Wang Xin's family of three completed nucleic acid testing and took a second nucleic acid test 24 hours later. The nucleic acid test results of all three people were negative.

Like Wang Xin, Zhao Xiaosong from Jinan also received text messages from this company. Currently, the nucleic acid test is negative. According to Zhao Xiaosong, "Our express delivery is placed in the supermarket downstairs. Now the supermarket staff are also quarantined at home, and the courier guys have also gone for nucleic acid tests."

Some people have been exposed to epidemic-related packages< /p>

Health code changed to yellow code

According to reports, recently, netizens in Changsha, Hunan Province dismantled epidemic-related express delivery, and their health code changed to yellow, and they received a notice from the local Center for Disease Control and Prevention. Anti-epidemic reminder: stay home and quarantine.

Many places have carried out

Assisted investigation and tracking of express delivery

The express flow of companies involved in the epidemic has attracted the attention of many places on the delivery and receipt of express delivery.

Seven places in Hebei have issued emergency notices, and three places have suspended express delivery services

So far, seven places in Hebei have issued announcements about sterilizing packages mailed by Jinzhou Haohui Trading Co., Ltd. Emergency notification for control.

Many express companies and couriers in Xinji, Jinzhou, and Shenze said that the express delivery business in their areas is currently suspended, and both sending and receiving express delivery are at a standstill.

Four express logistics points in Shiquan County, Shaanxi Province have temporarily suspended operations

It is understood that since October 23, Yuantong Express Company in Shiquan County, Shaanxi Province has received 11 items from Haohui Trading Company in Jinzhou City, Hebei Province The goods flow to Chengguan, Chihe, Flatiron and Lianghe towns. Currently, 33 people are quarantined at home, 20 are under health monitoring, and 79 nucleic acid tests have been carried out (53 personal specimens and 26 environmental specimens), and the test results are all negative. 4 locations were disinfected and 4 express logistics points were temporarily closed.

Taizhou, Zhejiang: 29 copies of related products flowed in

On the afternoon of November 4, the Epidemic Prevention and Control Headquarters of Jiaojiang District, Taizhou City, Zhejiang Province received a notification from the Jiaojiang Post Administration Bureau that 29 copies of Jinjiang were imported into Jiaojiang District. Online shopping of related products of Zhou Haohui Trading Co., Ltd. has flowed in (since October 23). The district's police collected 306 samples of items and personnel, and the nucleic acid test results were all negative.

How to safely receive express delivery during Double Eleven?

The answer is here

◎ Double Eleven express delivery, how to receive it safely?

You can ask the courier to leave the package at a designated location at the door of your home or community, or temporarily store it in a courier locker or post station, and then pick it up yourself. When picking up goods from express cabinets, try to use the contactless method of scanning the QR code.

If it is a cash-on-delivery package that needs to be signed for in person, citizens need to wear masks and disposable gloves in advance (you can also put a layer of paper towels on them), try to keep a safe distance of more than 1 meter from others, and sign for the package. You can bring your own pen.

◎ How to receive parcels from low-risk areas in China?

Wear a mask and gloves before picking up the package. Avoid peak pickup times and crowd gatherings. Before going home, unpack the outer packaging of the package and throw it away according to the categories of household waste. Try not to take the outer packaging home.

Avoid touching your mouth, eyes, and nose with your hands during the entire process. After taking off the gloves, wash your hands with hand sanitizer (soap) under running water, or disinfect them with a quick hand disinfectant.

◎ How to receive parcels from overseas or domestic medium- and high-risk areas?

Wear a mask and gloves, and disinfect the inner and outer surfaces of the package with 75% alcohol or 1:100 84 disinfectant. You can also leave it in an open outdoor place such as a balcony for a few days before opening it. The contents also need to be disinfected.

After disinfection, the outer packaging must be promptly classified and disposed of as domestic waste. Avoid touching your mouth, eyes, and nose with your hands during the entire process. After taking off the gloves, wash your hands with hand sanitizer (soap) under running water, or disinfect them with a quick hand disinfectant.

Source: Comprehensive from Xinhua News Agency, Beijing Evening News, China Youth Daily, Qilu Evening News, Guangdong Health Online, etc.