How to settle the freight insurance in Pinduoduo?

Online shopping will bear the fact that the object does not match the picture. On the cover of the goods, most merchants have marked the advertising language based on the real thing. For users who often buy things on Pinduoduo, sometimes things they buy often need to be returned for a refund. In order to protect users' personal rights and interests, Pinduoduo has introduced freight insurance. Then, how to settle the freight insurance in Pinduoduo?

How to settle the freight insurance in Pinduoduo?

The buyer of 1 applies to the seller for return after receiving the goods and before confirming the receipt, chooses the return method, fills in the reasons for return and submits.

After the seller agrees to the buyer's return application, click Send and fill in the seller's delivery address and logistics number as required.

After that, users can apply for freight claims, and buyers can apply for freight insurance claims after the seller confirms the receipt of the return.

After the insurance company receives the claim application, it will review it. After the review is passed, the freight insurance claim will be directly returned to the buyer's personal account.

Generally speaking, if the user wants to get the claim of freight insurance, he needs to apply according to the above steps. In most cases, freight insurance is based on the distance traveled to compensate the freight. The closer the distance, the less compensation, and the farther the distance, the more compensation. It should be noted that users should communicate with Pinduoduo customer service in time after applying for returning goods. Avoid the situation that Pinduoduo merchants fail to update the receipt in time after receiving the returned goods, resulting in the inability to make payment.