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Property management cleaning scheme
China's property service industry rose in the 198s. With the upsurge of real estate industry and the deepening development of social division of labor, property service enterprises have mushroomed all over the country? From the east coast to the inland, from the south to the north. The following property management and cleaning scheme I compiled for you, I hope you like it. Property management and cleaning scheme Part I
In order to promote the healthy and orderly development of the property management market in the county, standardize the property management behavior, straighten out the property management system, comprehensively improve the service level of property management, effectively improve the urban environment, improve the living quality of the people, and create a civilized, clean, safe and convenient living environment, according to the relevant laws and regulations of the State Council Property Management Regulations, combined with the actual situation of property management in the county, Formulate this implementation plan:
1. Guiding ideology and working principles
(1) Guiding ideology: with the in-depth implementation of Scientific Outlook on Development as the guide and the proposed construction? Ecological county? 、? Livable county? With the goal of improving the urban environment, improving people's living quality and building a harmonious society, and establishing a new socialized, professional and market-oriented property management mechanism as the foundation, the management level of residential quarters will be comprehensively improved.
(2) working principles: overall compliance? Solve outstanding problems, improve service functions, improve management system and improve the level of property management? The principle, step by step implementation, overall promotion.
II. Work Objectives
(1) Establish and implement a comprehensive property management mechanism in which relevant functional departments perform their respective duties, work in coordination and work together.
(2) The property management of newly-built residential quarters was subject to bidding, and the bidding rate reached 1%. The signing rate of the Pre-Property Management Contract reached 1%, and the signing rate of the Temporary Owners Convention reached 1%.
(3) The county property heating office took over the unmanned residential area in the city, and the remaining problems were effectively solved. The rectification rate reached 9% before the end of the year.
(4) Property management enterprises have all obtained the Qualification Certificate of Property Management Enterprises, and the personnel have been trained and the managers have certificates.
(5) strengthen the self-discipline behavior of owners, and set up owners' committees in more than 8% of the residential areas before the end of the year.
(6) Establish a credit guarantee system for property services.
(7) carry out the hardening and greening of bare land in the county.
(8) 1 secondary water supply tanks in the county will be completely cleaned and disinfected before August 25th.
iii. tasks and division of labor
(I) completing the cleaning and disinfection of the secondary water supply tank
1. If the existing secondary water supply facilities do not meet the hygiene requirements, they should be rebuilt within a time limit. If they cannot be rebuilt in a short time, they should strengthen hygiene management, strengthen supervision and inspection, and appropriately increase the inspection frequency. (responsible unit: health bureau)
2. The property right unit of secondary water supply shall ensure that the water supply facilities and equipment are in good condition, and establish and improve the cleaning and disinfection system. The secondary water supply facilities are cleaned twice a year. After disinfection and cleaning, water supply can only be provided after water quality inspection, a county health supervision and inspection institution, is qualified. (responsible unit: property right unit)
3. Responsible for the inspection and acceptance of the completion of cleaning and disinfection of 1 water tanks in the county. Comprehensively inspect the water quality, and immediately rectify the responsible units with unqualified water quality in the water tank to ensure the safety of drinking water for residents. (responsible unit: county health bureau, county property heating office)
(II) Completing the task of hardening and greening bare land
Covering by greening if there are greening conditions, and covering by hard paving if there are no conditions. For the bare ground surface of the roadway, cement concrete or asphalt concrete structure is adopted according to the road grade and bearing capacity, and hardening is carried out according to the road construction standards. Hard pavement shall be carried out on the bare land surface of the sidewalk from the kerb or the edge of the sidewalk to the building. Do not have the parking function, using ordinary pedestrian walkway board for hardening; With parking conditions, all paved with cement or asphalt concrete.
1. All streets, lanes, garden squares, urban-rural junctions, and entrances and exits in Chengguan Town. (responsible unit: Construction Bureau)
The bare land of 2. 2 property communities was hardened and afforested at the end of September. (responsible unit: construction bureau)
3. Enterprises and institutions own courtyards, self-managed residential areas and roads. (responsible unit: property right unit)
4. The front door of the business households facing the street is damaged. (responsible unit: business owner, administrative law enforcement bureau)
5. The bare land surface in the capital construction site (including the hardened bare land and the unhardened dirt road) is classified and hardened. (Responsible unit: Construction Bureau)
(3) Strengthen property supervision and standardize property management behavior
1. Further strengthen the supervision and guidance of property management bidding and comprehensively implement the bidding mechanism of early property management according to the Regulations on Property Management of the State Council and the Interim Measures for the Management of Bidding and Bidding of Early Property Management in Harbin. (responsible unit: Construction Bureau)
2. Strict qualification examination of property management enterprises. According to the qualification grade of property management enterprises, undertake property management projects. Strengthen the annual inspection and qualification evaluation of property management enterprises. (responsible unit: Construction Bureau)
3. Strengthen the supervision of property management. Establish the integrity files of property management enterprises, implement the real-name integrity evaluation system, and the evaluation results are important elements for the annual inspection and grading of property management enterprises. Supervise the property enterprises to provide consistent services according to the standards agreed in the Contract, and improve the management service level. (responsible unit: Construction Bureau)
4. Establish owners' congress and owners' committee according to the Guiding Procedures for the Establishment of Owners' Congress and Owners' Committee in Harbin, standardize their behaviors, promote owners' self-discipline and democratic decision-making, and earnestly safeguard their legitimate rights and interests. (Responsible unit: Construction Bureau)
5. Increase the collection of special housing maintenance funds. In strict accordance with the relevant provisions of document No.18 [27] issued by the government, we will intensify efforts to collect the maintenance funds in full, and earnestly collect, manage and make good use of the maintenance funds according to the principles of owner ownership, special account storage, earmarking, owner decision-making and government supervision, and gradually form? Funds are paid according to law, problems are managed, faults are repaired, equipment is changed, property quality is excellent, and living environment is good? A good situation. (responsible unit: Construction Bureau)
6. Collect the property service credit bond according to the Provisions of Harbin Municipality on Property Service Credit Bond. If the property enterprise undertakes property projects and provides property services, it shall pay the property service credit bond, which shall be uniformly supervised by the County Construction Bureau and used exclusively for the disposal of major quality accidents when the property enterprise withdraws from management without authorization. (Responsible unit: Construction Bureau)
(4) Establish a clear responsibility system for counties, townships (towns) and communities
The property management of urban residential quarters should be supervised and guided by the Construction Bureau, and township governments should conscientiously implement the Regulations on Property Management. All relevant units and departments involved in property management activities should assume management responsibilities according to their respective responsibilities and create a good environment for property management.
1. straighten out the management system and innovate the operation mode.
For residential quarters with property management conditions, it should be clear that property management enterprises should implement professional management, and strive for a property management rate of 1% before the end of the year; To meet the requirements, infrastructure is not complete, do not have the property management conditions of unmanned residential areas, unified by the construction bureau property heating office to take over, to provide basic sanitation and secondary water supply services. (responsible unit: Construction Bureau)
2. Establish a clear work system with responsibilities and rights.
the county construction bureau is the administrative department in charge of property management in residential quarters of the county, specifically responsible for the guidance, coordination, supervision and certification of property management in the county, and jointly with relevant departments, do a good job in rectifying the problems existing in property management enterprises and residential quarters.
the county environmental protection bureau is responsible for the control of noise and oil smoke pollution in residential areas (buildings).
the county industrial and commercial bureau is responsible for examining the contents of advertisements for housing sales of real estate development enterprises, intensifying the investigation and punishment of false sales advertisements, and refusing to approve illegal sales advertisements that have reduced or donated property management fees to the detriment of other owners. Manage and standardize all kinds of business behaviors of residential quarters (buildings).
the county court should support the case that the property company sued the owner for defaulting on the property management fee according to law. Cases with clear facts and undisputed arrears of property management fees should be executed in the form of payment orders according to law; The effective judgment of the property company winning the case and the owner refusing to perform it shall be enforced according to law.
the county public security bureau is responsible for the security prevention of residential areas (buildings), and urges management units to eliminate hidden dangers, plug loopholes, improve security prevention measures, and improve the ability and level of security prevention services of property enterprises. Supervise the implementation of the construction of security facilities in residential quarters (buildings), vigorously promote the security technology with electronic camera monitoring system and access control intercom system as the main content, establish and improve the work system of mass prevention and treatment with management units as the main body, and build a security system for residential quarters (buildings). Timely detection of public security and criminal cases in residential quarters (buildings).
the county administrative law enforcement bureau is responsible for investigating and dealing with illegal acts in property management, which makes property management activities more standardized and promotes the improvement of property management level.
Community neighborhood committees are responsible for organizing the establishment of owners' committees according to the division of residential areas within their respective jurisdictions, and coordinating the relationship between owners' committees and property management enterprises.
Water, electricity, cable TV, gas and other supply units, as operating and benefiting units, are responsible for the laying, maintenance and fee collection of relevant pipe networks and lines in residential quarters (buildings), and all of them will be charged to households. Property enterprises must sign an agreement with relevant departments to collect water, electricity, cable TV, gas and other expenses.
IV. Safeguard measures
(1) Raise awareness and clarify responsibilities. Strengthen the property management of residential quarters, implement? Number one? Responsibility system, implementing responsibilities at different levels. County property management leading group was established, headed by Zhao Changman, deputy Zhang Shuwen, Wang Guobai and Li Jidong, assistant Wang Yingchun as deputy leader, and deputy Li Jidong as executive deputy leader. County construction bureau, court, real estate and housing bureau, health bureau, environmental protection bureau, public security bureau, administrative law enforcement bureau, industrial and commercial bureau, Yilan town and so on are member units. Establish a clear responsibility system and long-term management mechanism for counties, townships (towns) and communities. The relevant functional departments of the county government should assume the responsibility of social management in accordance with their respective responsibilities, and earnestly grasp the property management work of residential areas carefully, realistically and effectively.
(2) cooperate closely and do a good job in rectification. Standardizing property management is a systematic project, which should be adhered to? The combination of areas and areas is responsible? The principle of the county leading group is fully responsible for the supervision and guidance of this work; County Leading Group Office (located in the Construction Bureau) is responsible for the daily guidance, coordination, supervision and inspection of this work; Relevant departments of the county government should work together and cooperate closely, formulate feasible rectification measures in view of the problems existing in property management, and earnestly do a good job in rectification.
(3) Strengthen publicity and create an atmosphere. Carry out the "Regulations on Property Management", rectify and standardize the market activities of property management, vigorously publicize the policies, regulations and relevant rules and regulations of property management, so that residents can understand the relevant policies, rights and obligations of property management, further enhance their awareness of participation and rights protection, establish a correct concept of consumption, and gradually move towards a virtuous circle of property management.
(4) Strengthen management and consolidate achievements. The relevant departments of the county government should take property management as an important part of social management, take responsibility for the division of labor, strengthen management and conduct regular inspections. Especially after the existing problems are rectified, it is necessary to further clarify the responsibilities, avoid the recurrence of similar problems, and earnestly safeguard the vital interests of the residents and social stability. Property management and cleaning scheme Part II
1-2. Internal organization setup of the company
The company has one manager and four functional departments:
Organizational setup of the property company and staffing of each department
The management department is the decision-making body of the company and has one manager. The manager is fully responsible for all affairs of the company, makes final decisions on all major affairs of the company, and is responsible for coordinating the work of various departments.
under the leadership of the manager, all departments cooperate with each other to comprehensively handle the work in charge, and report major issues to the manager for handling, or discuss and make decisions through high-level meetings. Each department completes all other tasks assigned by the manager while completing the work in charge.
1-3. Company staffing
The company currently has 43 employees, 14 of whom have obtained the qualification certificate for property management positions, and 21 of various professional technicians and managers, including 5 with intermediate titles. At present, our company has taken over two residential quarters with a total property management area of 22, square meters, including more than 1, square meters of small and high-rise buildings and 2, square meters of multi-storey houses.
1-4. The company's existing fixed assets
The company has a set of real estate worth 41, yuan. In order to better provide cleaning, greening, * * * facilities and equipment, order fire control and other services to the property under its jurisdiction, our company has purchased one garbage bin; 29 garbage trucks; 1 lawn mower, 1 punch and 1 hedge trimmer; 9 interphones; One submersible pump and one sewage pump respectively; 3 computers and printers, with a total value of more than 8, yuan. It has built a good platform for facilities and equipment for property management services.
II. Analysis of the Property Status of Garden Community
2-1. Introduction of Meixian Garden Community
Meixian Garden Community is located in the south section of Jing Xian Road, the county seat, 3 meters south of Meiyang Street. The East and West Districts cover a total area of 111 mu, with 42 residential buildings, 1,2 households and more than 3,7 owners. The total building area is 158675m2.
The supporting facilities in the residential area are complete, with two professional power distribution rooms and two booster stations respectively. The hospital is equipped with intelligent monitoring facilities, street lamps and square lights. Acousto-optic controlled induction lamp lighting is installed in the corridor. At present, there are five buildings with smart doors at the door of each unit. There are 15 standard septic tanks in the community * * *, and rainwater # is set at the door of each unit, sewage wells are set on main roads, and fire hydrants are set in individual buildings. There are also 2 large parking squares in the community, and 2 parking spaces are divided; There are 7 bicycle sheds, which can accommodate more than 1 bicycles. Central heating is implemented in the residential area. Except for the garage, all the houses, shops and basements are heated, and the heating coverage area is 156,51m2.
the community has a large square garden with an area of 4 square meters; 24 small flower beds and lawns; More than 8 rare tree species such as cherry tree, hard-core begonia, ginkgo tree, pipa tree and Sophora japonica have been planted, with a total greening area of 19,58m2. At present, the community management is standardized, the public security order is good, the vehicle management is basically in place, and the environment is clean and tidy.
2-2. Property characteristics
The property has the following characteristics: 1. There are many households in the community, and the sources of business households are complex, including businessmen, farmers and state-owned enterprises.
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