What does operating department mean?

Question 1: What does business unit mean? Hello classmate, I am happy to answer your questions!

Business unit

Any part of an organization, or an entire business entity that is not divided into parts. Sometimes viewed as a profit center.

CMA is the Certified Management Accountant in the United States. Its English translation is (Certified Management Accountant). It is the Certified Management Accountant certification (CMA certification) under the Institute of Certified Management Accountants (IMA). It is known as the three major financial accounting fields. One of the gold certifications, recognized globally by corporate finance executives.

CMA certification can help certificate holders develop their careers, maintain high standards of professional ethics, conduct corporate analysis and decision-making from the perspective of a financial strategy consultant, promote corporate performance development, and in the corporate strategic decision-making process Play an important role.

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Question 2: What does "XXX Business Department" on Alibaba mean? Is it a department in a factory? Generally speaking, it is not. There are many manufacturers. The business department is just in a popular local area. A store is built so that customers can come to see the products.

Question 3: What does business unit mean? Is this processing with imported materials? For example, if you have a manual and ask a customs broker to help you make it, and the export is based on the customs broker's information, but the materials are in your company, then your company is the processing company, and the customs broker is the business unit.

Question 4: What are the job responsibilities of the Operations Management Department? Operation management organization structure and management responsibilities

1. Purpose: To clarify the responsibilities of each staff member of the operation department, manage them at every level, and effectively promote the smooth development of various tasks and improve the company's product sales performance. And serve as the basis for the work authority and work performance evaluation of each staff in the operation department.

2. Scope of application: Applicable to the work of all sales staff and related personnel in the company's customer service process.

3. The scope of work and executive documents of the business department’s organizational structure:

3.1 The business department is directly led by the group company, and the supervisor will assess the work performance of the business department. 3.2 In the operation department, the sales director is responsible for implementing the overall work, and the sales director responsibility system is implemented.

3.3 The operation department consists of sales and marketing department, marketing department, planning department and company-direct exclusive sales department.

3.4 Responsibilities of the Operations Department:

Responsible for coordinating the development of the company's marketing product market, product sales, market research, product after-sales services and customized services, advertising planning, and store image Design and promotion, management of store shelves, accessories and finished products, finished product warehouses, and company stores (showrooms).

3.5 Executive documents of the Operations Department: "Organizational Structure and Management Responsibilities"; "Market Management Work Procedures"; "Delivery Management Work Procedures"; "After-sales Service Management Procedures"; "Planning Management Work Procedures"; "Document and Archive Management Work Procedures"; "Finished Product Warehouse Management Procedures"; "Company Direct Store Exhibition Hall Management Work Procedures"; "Group Customization Service Work Procedures".

4. Responsibilities and Authority

4.1 Responsibilities of the Sales Director:

4.1.1 Responsible for comprehensively coordinating the work of all departments of the Operations Department.

4.1.2 Responsible for formulating a complete work process and service cycle system for the department.

4.1.3 Responsible for the work assessment, performance evaluation and suggestions for leave, attendance, appointment and removal of employees in the department.

4.1.4 Make scientific predictions and analyzes of the market, formulate the company's sales plan for this year and determine sales strategies.

4.1.5 Responsible for managing and supervising the payment of goods, and collecting payment receivable in a timely manner.

4.1.6 Review and sign the agency sales contract, and supervise the correct performance of the contract.

4.1.7 Understand the business situation and credit level of customers, collect and establish complete customer files.

4.1.8 Understand competitors and master the analysis and summary of company product sales and agent store information feedback.

4.1.9 Responsible for regulating and managing the product sales market and controlling the occurrence of cross-selling goods.

4.1.10 Management and control of delivery and exchange of goods.

4.1.11 Determine reasonable advertising investment and correct promotional methods based on market sales conditions.

4.1.12 Submit the department’s monthly work plan and monthly summary report every month.

4.1.13 Host regular meetings on the operation and management organization every month, and complete other tasks assigned by superior supervisors.

4.2 Responsibilities and authority of the regional director of the marketing department

4.2.1 Responsible for the development and standardization of the market exclusive network, and timely processing of customer requests.

4.2.2 Responsible for standardizing and managing the overall image of the store, store layout, clothing display, sales management, service standards, retail prices, advertising, customer files, and sales feedback.

4.2.3 Collection of customer sales payments.

4.2.4 Collect the sales information and inventory information of each agent, compare the sales performance of agents and specialty stores, and report to the sales director every 3 days.

4.2.5 Collect files of newly opened stores in the market and report to the sales director monthly.

4.2.6 Maintain communication and exchange of ideas with agents and specialty stores, properly handle and timely record relevant suggestions from customers and provide feedback to the sales director and supervisors.

4.2.7 Complete other tasks assigned by superior supervisor.

4.3 Responsibilities and authorities of the person in charge of the after-sales service department

4.3.1 Cooperate with relevant departments to be responsible for the processing of returns from all customers.

4.3.2 Responsible for handling customer complaints, answering various questions raised by customers, filling out the "Customer Complaint Record" and feeding it back to relevant departments, and reporting major situations to company leaders in a timely manner.

4.3.3 Collect product after-sales information, summarize it and submit it to the sales manager and sales director.

4.3.4 Assist and cooperate with the work of other sales staff.

4.3.5 Complete other tasks assigned by superior supervisor.

4.4 Responsibilities and authority of the person in charge of the group customization department

4.4.1 Responsible for the review and signing of the group customization contract.

4.4.2 Responsible for arranging body measurement personnel to provide body measurement services.

4.4.3 Responsible for communicating with group customization customers, following orders and shipping.

4.4.4 Responsible for the rework and repair of group customized products.

4.4.5 Responsible for the collection of payment from group custom customers.

4.4.6 Complete the explanation given by the superior supervisor...gt;gt;

Question 5: What does self-employed mean? Self-employed refers to those who own the means of production except farmers. It is a business unit that is owned personally by workers and is based on individual labor. The fruits of labor are owned and controlled by the workers themselves. These include:

(1) Individual industrial and commercial households that have been registered with the industrial and commercial administrative authorities at all levels and obtained a "Business License" in accordance with the provisions of the "General Principles of the Civil Law" and the "Interim Regulations on the Management of Urban and Rural Individual Industrial and Commercial Households".

Specifically, it refers to self-employed workers who are engaged in industry, commerce, construction, transportation, catering, service and other activities within the scope permitted by law and approved and registered in accordance with the law.

(2) In accordance with the "Interim Regulations on the Registration and Management of Private Non-Enterprise Units", the civil affairs department of the State Council and the local people's civil affairs departments at or above the county level have approved the registration and received the "Private Non-Enterprise Unit (Partnership)" ) Registration Certificate" or "Private Non-Enterprise Unit (Individual) Registration Certificate".

(3) Urban and rural self-employed units that have not obtained a "Business License" but are actually engaged in individual business activities. However, it does not include some part-time industrial, commercial and other activities carried out by farmers' families as auxiliary labor or during their leisure time.

Question 6: What does the Quality Management Department mean? It is just a department name, but it can also be understood that the company attaches great importance to quality management and has set up many tasks for quality improvement, management, improvement, etc. in the department. Branches or groups that manage aspects, such as QA, SQA, QE, IPQC, IQC, OQC, etc.

Question 7: What does comprehensive sales department mean? The job responsibilities of the sales department are as follows:

1. Formulate annual marketing target plans, make sales forecasts, and analyze future market trends.

2. Establish a stable downstream pathway.

3. Customer maintenance and management.

4. Compile and analyze the situation of competitors, and formulate sales plans based on the company's product advantages.

5. Formulate channel plans and phased implementation goals, and implement brand planning and brand image building.

6. Organize department employee training to strengthen communication and cooperation skills among department members to create a harmonious and positive working atmosphere.

7. Strengthen communication and cooperation with various departments of the company to facilitate the company’s faster and healthier development.

8. Promote the corporate brand, publicize the company's business philosophy of "innovation, cooperation, and profit sharing" and enhance the company's image.

9. Strengthen the professional ethics and comprehensive quality of employees in this department to improve the overall image of the company

Question 8: What does the sales department do? Under the impact of the Internet, prime locations The sales department of the securities firm began to transform its traditional form.

In the eyes of many veteran securities traders, publicly reducing commissions is not an Internet marketing innovation worth encouraging.

In October 2013, when Huatai Securities (601688, Stock Bar) advertised on the company’s official website that customers who opened stock accounts online could enjoy “three ten thousandths” of trading commission, Bai Rong, general manager of its Suzhou branch The first feeling is: "The era of Internet finance has really arrived."

Not only is the commission low, but the online account opening procedure has also become simple: investors only need to prepare their original ID cards, bank cards and cameras. With a computer, you can open an account by connecting to the sales department of Huatai Securities on Wuding Road in Shanghai through the Internet. The whole process only takes 10 minutes.

Moreover, investors do not need to meet with staff, which means they can open accounts in other places. The traditional geographical account opening restrictions of securities firms have been broken.

This move caused shock in the industry-previously, the commission ratio of brokers was generally 80,000. Huatai Securities took the lead.

On February 20 this year, China International Finance Securities (600109, Stock Bar) and Tencent cooperated to launch the "Commission Bao", offering a commission of 20,000% for online account opening transactions. Judging from the feedback given to China Business Weekly by multiple securities firms, a commission of 20,000% is the bottom line of profit for an entity’s business department, and breaking it will lead to losses.

The next day, Huatai Securities quickly counterattacked, with the slogan "Stock trading alone is not enough! Professional services are the guarantee" flashed on the homepage of the official website.

Although the latest central bank [Weibo] draft dealt a heavy blow to Internet finance, at that time Alibaba [Weibo]’s Yu’e Bao [Weibo] controlled Tianhong Fund and it took only 8 months. It has 81 million customers, which is more than the number of Chinese investors, and its scale reaches 500 billion yuan, which has completely disrupted the entire fund industry.

Brokerage practitioners tacitly understand that behind this commission war is the decline of the traditional form of physical business department of brokerage firms.

The north-south Renmin Road runs through the ancient city of Suzhou, and the tallest building in Suzhou, the Beisi Tower, is located next to it. The earliest brokerage business department born on this main traffic road is Huatai Securities Renmin Road Sales Department. This business department was established in 1993 and opened two years later than the Shanghai Stock Exchange [Weibo]. It has witnessed the 20th century of the Chinese stock market. A few years of change.

At present, the performance of this business department still ranks first in the brokerage business market of Suzhou brokerage business departments. In 2013, the total transaction volume accounted for 8.3/10,000 of the total transactions in the Shanghai and Shenzhen markets. It has both online and offline capabilities. There are about 80,000 customers.

Such mature and traditional sales offices located in prime locations are becoming increasingly rare.

In the iconic retail investor hall of the Renmin Road Sales Department, there are still the two display screens that occupy the entire wall, constantly updating the stock market conditions of the day, and more than 50 self-service entrustment machines - which have been used since the 1990s. It looks like this, but the bustling Suzhou Renmin Road sales department is gone forever. "It's like queuing up to buy train tickets at a train station." Shi Yiying, marketing director of the sales department, still remembers the scene when investors bought stocks in the early years.

In today’s Renmin Road Sales Department, the retail lobby is more like a kind of sustenance. At 10:30 in the morning, there were thirty or forty people in the huge hall divided into groups discussing stocks. Most of them were older people over 60 years old who were not very good at operating computers or were accustomed to the original way of placing orders.

In today's era of convenient Internet, on-site transactions in the sales department can no longer provide convenience in terms of speed. The fast trading channel provided by the sales department to large customers and institutional customers for a fee costs tens of thousands of yuan a year, and the capital amount requires a minimum of 10 million yuan, which is irrelevant to most retail investors. Proportionally speaking, today’s on-site retail stock trading volume in the sales department is almost negligible. The traditional role of "large" and "comprehensive" securities outlets in attracting customers and advertising is weakening.

The rate of new customers in the business departments of various securities firms has slowed down. The year-by-year decline in commissions and the rising operating costs of the business departments have become realities that securities companies cannot avoid. Cost control is the top priority.

The most obvious sign of transformation is that the old business department began to shrink its premises, reduce the on-site trading area, and even move away from the adjacent block.

The 2,000-square-meter Renmin Road Sales Department is the self-owned property of Huatai Securities. In 2008, the sales department reduced the retail lobby by more than half. "Some customers must have objections to reducing the business area, but this is also a helpless move to survive." Bai Rong said, "At that time, customers came to the sales department every day to 'impeach' me. Later, there were more and more people, so I could only Standing on a chair, he loudly explained to everyone why the hall should be reduced. "When the market was at its worst, the sales department did not move the first floor...

Question 9: Production and business units. What does “employee” mean? Practitioners are relatively broad. The Production Safety Law stipulates several categories of people: principal persons in charge of enterprises, production safety management personnel, special operations personnel and other employees. Employees, broadly speaking, are all employees working in an enterprise. Here, the Production Safety Law has specifically pointed out other categories, so employees can be considered in a narrow sense as employees other than other categories of people.

Question 10: What is the asset management department? What does it mainly do? Responsible for the preliminary research, analysis and demonstration, plan formulation, organization and implementation of the company's planned business projects and major acquisitions, mergers, and reorganization matters, as well as the management of the company's fixed assets and the assessment and management of the asset operating conditions of subsidiaries and branches.

The details are as follows:

1. Responsible for the management of the company's fixed assets, formulating implementation measures and rules and regulations for the company's fixed assets management; preparing procurement plans for the company's fixed assets, and inspecting and registering them with relevant departments after purchase Create a register and deliver it to the using department, and supervise the management, maintenance and use of the fixed assets of the using department; review the fixed asset acquisition reports submitted by the company's subordinate units, file the management of their fixed assets, supervise the conduct of year-end inventory and Spot checks;

2. Conduct preliminary research, analysis and demonstration on the company’s planned operating projects and major acquisitions, mergers, reorganizations and other matters, formulate plans and organize their implementation;

3 , Work with the Human Resources Department and the Planning and Finance Department to formulate the asset management indicators and assessment management methods for the company's subsidiaries and branches, and analyze their asset conditions as a reference for year-end assessments;

4. Responsible Screen, demonstrate and organize the implementation of cooperation projects proposed by the company's secondary platform;

5. Responsible for analyzing the investment costs and benefits of state-owned assets that the city *** plans to authorize the company to operate, and formulating business plans And organize the implementation;

6. Exercise the powers stipulated in the company law and the company's articles of association for the subsidiaries of Lanzhou Ruijing Asset Management Co., Ltd., Waterwheel Expo Park, Zhongren Company and other subsidiaries controlled and invested by the group company;

7. Responsible for matters related to the company’s issuance of corporate bonds;

8. Complete other tasks assigned by the company’s leaders.