What is the safety concept of Wuhan Metro?

"Starting from responsibility, starting from love", Wuhan Metro firmly establishes the concept of safe development and takes safety risk management and control as the core of safety management in subway construction and operation.

In terms of engineering construction, we pay attention to the design and investigation of the source, the supervision and control of the construction process, and the handover and acceptance of the end, and build a "six lines of defense" security risk prevention and control system covering the whole process; In operation and management, we should adhere to systematic thinking and build a "seven safety" system for equipment, transportation, passengers, bridges and tunnels, public security, fire fighting and sudden weather.

Subway operation culture

"Knowing your worries and solving your needs" is the pursuit of Wuhan subway operation to provide passengers with high-quality, efficient and temperature-sensitive services. Wuhan metro is oriented to meet the needs of passengers, constantly tapping its operational potential and striving to improve its transportation capacity; Paying attention to service details, the station has set up more than 10 humanized facilities such as maternal and child room, direct drinking water and love umbrella, which reflects the humanistic care of the subway.

Carry out "smile service", pass the smile layer by layer, and travel warmly with service; Adhere to the normalization, branding and standardization of volunteer service, attract extensive participation from all walks of life, launch activities such as "subway queuing day" and "refusing impatience", advocate civilized travel, and contribute to the construction of urban civilization.