Shenzhen social security manual customer service telephone 24 hours.

SETTING: Shenzhen Human Resources and Social Security Bureau

Address: Shenzhen Talent Park, No.8005 Shennan Avenue, Futian District, Shenzhen

Postal code: 5 18040

Office hours: 9: 00 am-12: 00, and afternoon 14:00- 18:00 (working day).

Shenzhen human resources and social security hotline: 0755- 12333

SETTING: Shenzhen Social Insurance Fund Administration

Address: Shenzhen Talent Park, No.8005 Shennan Avenue, Futian District, Shenzhen

Office hours: 9: 00 am-12: 00, and afternoon 14:00- 18:00 (working day).

General situation of institutions

(a) to formulate policies, plans and organize the implementation of human resources and social security development, and draft relevant local laws and regulations.

(two) to formulate the development plan of human resources market, the development of human resources service industry and the policy of human resources flow, and promote the rational flow and effective allocation of human resources.

(three) responsible for promoting employment and entrepreneurship, take the lead in formulating employment policies for college graduates, formulate employment assistance and employment policies for special groups, and improve the public employment and entrepreneurship service system. Be responsible for employment and unemployment prediction, early warning and information guidance, and implement prevention and control.

(four) to formulate the development plans and policies of basic old-age insurance, supplementary old-age insurance and unemployment insurance for organs, enterprises and residents and organize their implementation. Formulate policies such as work-related injury prevention, work-related injury identification, work-related injury medical rehabilitation, labor ability appraisal, work-related injury insurance benefits, and work-related injury insurance rates. And organize their implementation. Responsible for enterprise annuity filing.

(five) to make overall plans for the mediation and arbitration system of labor and personnel disputes and labor relations policies and organize their implementation, improve the coordination mechanism of labor relations, and guide enterprises to implement the system of working hours leave for employees and the special labor protection policies for female employees and underage employees. Organize and implement labor security supervision, coordinate workers' rights protection work, investigate and deal with major cases according to law, and classify and handle people's demands according to law.

(six) comprehensive management of professional titles, take the lead in deepening the reform of professional title system. Responsible for the management of professional and technical personnel, continuing education and postdoctoral management. Organize the formulation of training, evaluation, use and incentive systems for skilled personnel, and implement the vocational qualification system and diversified evaluation policies for vocational skills.

(seven) in conjunction with the relevant departments to guide the reform of personnel system in public institutions. In accordance with the management authority, responsible for standardizing the post setting, open recruitment, employment contract and other comprehensive personnel management work of public institutions. To formulate management policies for staff of public institutions and government staff.

(eight) to organize the formulation of the city's commendation and reward system, comprehensively manage the city's commendation and reward work, and undertake the assessment and management of commendation and reward in the name of the municipal and district party committees and governments.

(nine) to implement the national, provincial institutions and staff income distribution, welfare and retirement policies, in conjunction with relevant departments to formulate wage income distribution policies of institutions and organize their implementation.

(ten) in conjunction with the relevant departments to carry out management services for migrant workers, coordinate and solve key and difficult problems, and safeguard the legitimate rights and interests of migrant workers. Responsible for regional labor cooperation.

(eleven) to participate in the formulation of the city's talent development plan and talent work policy. To undertake the recommendation, evaluation, selection and service of national, provincial and municipal talent projects, plans and projects, and formulate and organize the implementation of policies to attract overseas students to innovate and start businesses. Responsible for international exchanges and cooperation in the field of human resources and social security in our city.

(twelve) to perform the duties related to production safety in the field of human resources industry according to law.

(thirteen) to complete other tasks assigned by the municipal party committee, municipal government and higher authorities.

(14) functional transformation. The Municipal Bureau of Human Resources and Social Security should further promote decentralization, combine decentralization with management, optimize service reform, further reduce administrative examination and approval items, standardize and optimize external handling items, reduce examination and approval items such as vocational qualification licensing and identification, implement national vocational qualification catalogue management, strengthen post-event supervision, innovate employment and social security services, strengthen information enjoyment, and improve the level of public services.

(15) Division of responsibilities.

1. Division of responsibilities related to the Municipal Science and Technology Innovation Committee. Municipal Science and Technology Innovation Committee is responsible for the declaration and management of foreigners' work permits in China, overseas training programs and the introduction plan of high-end foreign experts, international talent exchange conferences, the identification of high-level foreign talents in Guangdong Province and the recommendation of permanent residence qualifications. The Municipal Human Resources and Social Security Bureau is responsible for formulating and implementing the innovation and entrepreneurship policy for overseas students, formulating and implementing the overseas high-level talent policy, and undertaking the China Shenzhen Innovation and Entrepreneurship Competition.

2. Division of responsibilities related to the Municipal Education Bureau. The Municipal Human Resources and Social Security Bureau shall, jointly with the Municipal Education Bureau and other departments, formulate employment policies for college graduates. The Municipal Education Bureau is responsible for the employment guidance and service for college graduates before leaving school, and the Municipal Human Resources Security Bureau is responsible for the employment guidance and service for college graduates after leaving school.