What if the mobile phone is broken?

If you use a vivo phone, and the phone and accessories are damaged or damaged, you can take the phone to the vivo customer service center for testing. Professional technicians in our service center will handle it properly according to the test results and after-sales service policies.

Note: In order to save valuable time, it is recommended that you call the service center in advance to confirm the business hours of the service center and whether the spare parts inventory is sufficient.

Price of mobile phone accessories: Enter the "vivo official website /vivo Mall" APP-My-Maintenance Price, and select the accessories to be replaced for inquiry. Query link: Web page link.

Please note: when the products are tested by the service center to meet the warranty conditions, there is no charge. If they do not meet the warranty, there will be labor costs. The charging standard is 50 yuan/Taiwan equipment.

Tips:

(1) Registered vivo members can enjoy the membership rights free of labor costs when there is no need to disassemble the machine for maintenance;

(2) During the monthly membership day activities, vivo members can enjoy the rights and interests of exemption from labor fees;

③ For users who only replace batteries, the activity of exempting labor costs is being carried out.