How to receive foreign customers?

First of all, believe in your own ability, and then make corresponding preparations according to the customer's purpose. For example, if you want to talk about contracts and products, you must be familiar with the features, models and packaging of the products first, so as not to get carried away. If you are an old customer of your company, you should also know the customer information and write down the customer's trading habits so that you can be prepared. When you receive foreign guests, you should pay attention to etiquette and atmosphere. Foreigners usually talk to you warmly. At this time, you should try to continue, and you should take the initiative to find some topics to enliven the atmosphere. Clothing: Professional suits will make them feel close and casual. If you are young, the color can be brighter. We should know about local customs and taboos, pay attention to cultural differences, and don't offend others unintentionally, which is very important in communication. The major premise must not be forgotten! 7 points are used to receive foreign customers 1. When foreign businessmen visit the region (unit), they should introduce the region (unit) concisely and realistically; The content should be true, the materials should be rich, and the forms should be vivid and diverse. We can neither exaggerate the achievements nor cover up the shortcomings. Foreign businessmen visiting factories and schools should not stop working or attending classes, and work and study should go on as usual. When guests take the initiative to shake hands with our staff, they can express their enthusiasm accordingly. 3. Foreign tourists should not hang slogans, national flags and portraits of foreign leaders, but should obey the unified arrangement of the reception unit. 4, accompanied by visitors should not be too much, at the same time should do a good job of security. The designated escort shall not leave halfway or leave without saying goodbye. 5, the introduction should be for all, pay attention to avoid snubbing other guests. Answer the questions raised by the other party carefully and concisely according to the situation. Don't pretend to understand, don't express your position easily, and don't promise to give gifts, products and materials to guests at will. Pay attention to the difference between inside and outside, and abide by the confidentiality provisions. 6. When visiting, you should take good care of not only the guests, but also other guests to prevent the team from being in a mess from beginning to end. 7. Our accompanying personnel should make use of things that are conducive to external publicity and introduce them to the guests in time.