Application of humanistic theory in nursing management

Application of humanistic theory in nursing management

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Application of humanization theory in nursing management. 1 Paper Keywords humanized nursing management

Objective To explore the application of humanized management in nursing management. Methods The process of humanized management of 560 nurses was summarized. Results Through the humanized management of nurses in the whole hospital, the enthusiasm of nurses was stimulated, the enthusiasm and creative potential of nurses were fully mobilized, the centripetal force and cohesion of nursing team were enhanced, the nursing team was stabilized, the overall quality of nurses was improved, and the overall quality of hospital nursing was improved. Conclusion In nursing management, nursing managers should attach importance to the humanized management of nurses, fully mobilize their enthusiasm, initiative and creativity, build a relaxed, harmonious and United humanistic atmosphere, enhance the centripetal force and cohesion of the nursing team, stabilize the nursing team and improve the overall quality of nurses.

Nursing department is the core of nursing management in medical units, and nursing management is an important part of hospital management. Nursing management is an act, a model and an art at the same time. The success or failure of nursing management directly affects the quality of nursing management. With the development of society and the continuous improvement of people's lives, people's requirements for the quality of medical care services are also constantly improving, and the requirements for humanistic care in the process of medical care are increasing. Therefore, the task faced by nurses is more arduous, not only simple injection and drug distribution, but also health education and humanized service for patients at different levels. As a nursing manager, we should start with humanized management, care for every nurse, eliminate tension, make them healthy physically and mentally, and better serve patients. Humanized management is people-oriented management based on the scientific concept of human nature, which requires facing up to human needs, affirming the rationality of human nature and safeguarding human individual value [1]. The specific practices and experiences of humanized management in our hospital are summarized as follows.

1, object and method

1. 1 object

There are 560 nurses in our hospital, all of whom are women, aged from 26 to 54. Education: 45 undergraduates and 385 specialists. Deputy director 15, supervisor 106, nurse 142, and 6 nurses.

1.2 method

(1) Respect the personality of nurses. In the process of management, nursing managers should always remind themselves to abandon unscientific management methods, not to be crony, to respect nurses' personality, not to criticize nurses' occasional work mistakes in public unless absolutely necessary, and to choose appropriate occasions for criticism and education. Give humanistic care to nurses with incomplete professional skills, arrange nurses with good professional skills for patient guidance, lend a helping hand to nurses with difficulties in life, and try to meet the reasonable requirements of nurses. In the process of scheduling, the self-scheduling method is implemented, so that the head nurse and the nurse can jointly work out the work schedule [2] and give the nurses some autonomy. In case of special circumstances, with the consent of the head nurse, nurses can change shifts on their own to meet the reasonable requirements of nurses in study and life. At the same time, it advocates that nurses in the whole hospital respect the old and love the young, understand each other, unite and cooperate, and build a harmonious and friendly colleague relationship.

(2) Create a clean, hygienic and comfortable environment, improve medical equipment, improve protective measures, strengthen vaccination in high-risk departments and high-risk groups, improve immunity, and minimize or avoid the harm of occupational injuries to nurses' health.

(3) Rational allocation of human resources to reduce the work pressure of nurses, increase the establishment of nurses, rationally allocate personnel, give preferential policies to front-line personnel, and fully mobilize the enthusiasm of nurses.

(4) Strengthen the awareness of internal service, pay attention to humanized management, and take the initiative to care for and help them properly handle the relationship between marriage, work and study. Provide opportunities for further study and improve the knowledge level and treatment of nurses.

(5) send warm's active concern for humanized management is the expression of social progress, the need to conform to the current social trend, and the fundamental requirement of the humanistic principle of nursing management on "insisting on putting people's management first and paying attention to people's needs" [3]. Nursing managers should have a broad mind and generous heart, always pay attention to the sufferings and warmth of nurses, visit nurses when they are sick, give blessings on their birthdays, and help nurses when they are in trouble. At the same time, they often organize meaningful activities and appropriate trips so that they can fully feel the warmth of the hospital.

(6) Nursing managers who are good at using incentive methods should be good at discovering the advantages of nurses and giving them opportunities and space to show themselves. Give praise and material rewards to those who do well. Through the use of incentive mechanism, the hospital has formed a good atmosphere in which everyone strives to be a service star and a technical expert.

2. Results

Through humanized management of nurses in the whole hospital, the work enthusiasm of nurses is stimulated, the enthusiasm and creative potential of nurses are fully mobilized, the centripetal force and cohesion of nursing team are enhanced, the nursing team is stabilized, the overall quality of nurses is improved, and the overall quality of hospital nursing is improved.

3. Conclusion

Humanized service is the endless pursuit of quality. There must be a service concept of "no best, only better". The fundamental problem of all management work is to do a good job of people. The better people's subjective initiative, the higher the objective benefits of management [4]. Therefore, in nursing management, nursing managers should attach importance to the humanized management of nurses, fully mobilize the enthusiasm, initiative and creativity of nurses, build a relaxed, harmonious and United humanistic atmosphere, enhance the centripetal force and cohesion of nursing teams, stabilize nursing teams, improve the overall quality of nurses and promote the overall improvement of hospital nursing quality.

refer to

[1] Yang Yachun. Discussion on humanized management of head nurses [J]. Contemporary Nurses, 2004,2 (1): 71.

[2] Hou Mingjun, Zhao Xi. Self-scheduling and employee incentive measures [J]. Foreign medical nursing books, 2002,21(5): 220.

3 Zhao Lijuan. Head nurses should pay attention to the humanized management of nurses [J]. Journal of nursing administration, 2004, 4(3):26.

Pan Shaoshan, Sun Fangmin, Huang Shizhen. Modern nursing management [M]. Beijing: Science and Technology Literature Publishing House, 2000: 2 1 ~ 22.

Discussion on the application of humanization theory in nursing management

1. 1

424 orthopedic patients admitted to our hospital from 20 1 10 to 20 13+00 were selected and divided into experimental group (244 cases) and control group (180 cases) according to patients' wishes. The experimental group was 132 for males and 1 12 for females. The age ranged from 28 to 82 (46 7.4). In the control group, the male patients were 1 12 and the female patients were 68. The age ranged from 32 to 78 (44 6.5). There was no statistical difference in sex and age between the two groups (P》0.05), which was comparable.

1.2 nursing methods

1.2. 1 experimental group: patients were given humanized care, including

(1) Establish the concept of humanized nursing. In nursing service, the concept of humanized service is the basis for nurses to carry out their work smoothly. Humanized nursing service requires nursing staff to always think of patients, think of patients' thoughts and worry about patients' urgent needs in the process of nursing patients. Treat patients like their own relatives. Nurses should actively communicate with patients while completing their own nursing work, provide patients with psychological adjustment and rehabilitation knowledge, and establish a relationship of mutual trust with patients so that patients can actively cooperate with treatment. Our hospital mainly establishes the people-oriented service concept among nursing staff through regular study, and supervises the actual effect of humanized nursing work through reasonable reward and punishment mechanism.

(2) Establishing a humanized nursing system Since the patient was admitted to the hospital, our hospital has established a patient file, which is in the charge of specialized nursing staff who are familiar with the patient's clinical data and make a reasonable and effective nursing plan. In the process of nursing, if there are no special circumstances, nurses should strictly implement the nursing plan to achieve the expected nursing effect.

(3) Providing a humanized treatment environment Orthopedic patients often spend a long time in hospital. Therefore, in the process of nursing, nurses should actively create a good treatment environment for patients. This requires nurses to communicate with patients more, understand patients' thoughts and suggestions for nursing work. At the same time, nurses should pay special attention to the emotional changes of patients. Orthopedic patients often have sudden onset, which is likely to cause serious psychological harm. Nurses should always smile, patiently answer patients' questions and try their best to meet patients' reasonable needs in the nursing process.

(4) It is important to carry out regular training and establish the concept of humanized service, but in nursing work, nursing level is also an important factor affecting nursing effect. In the process of developing humanized nursing service in our hospital, we regularly provide professional training for nursing staff to improve the nursing level, so that they can combine advanced nursing concepts with advanced nursing technology to better complete nursing work and improve patients' satisfaction with nursing service.

(5) Establish humanized rehabilitation nursing. Most orthopedic patients in our hospital need the rehabilitation of limb function in the later stage of treatment. Therefore, in the process of nursing, nurses should make reasonable rehabilitation plans according to the actual situation of different patients and supervise patients to practice. At the same time, the nursing staff should accurately grasp the patient's rehabilitation process, inform the patient of the matters needing attention in different stages of rehabilitation, patiently answer the patient's doubts and provide corresponding guidance, so as to promote the patient's rehabilitation process.

1.2.2 control group: patients were given routine care.

1.3 evaluation of nursing satisfaction

A questionnaire survey was conducted among 424 patients. A total of 424 questionnaires were distributed, 424 were recovered and 424 were valid. The questionnaire adopts a percentage system. "85 is divided into satisfaction; 65 ~ 85 is satisfactory; 65 is not satisfied. Satisfaction = (satisfaction+satisfaction)/total number of cases in corresponding group × 100%. 1.4 statistical methods SPSS 18.0 statistical software was used for data processing. The counting data were expressed by ratio (%), and the difference was statistically significant (P《0.05).

Two results

The satisfaction of the experimental group was 99.6%, which was higher than that of the control group (88.9%), and the difference was statistically significant (P《0.05).

3 discussion

Due to the clinical characteristics of orthopedic injuries, the rehabilitation cycle of orthopedic patients is longer than that of other patients. Therefore, in the treatment of orthopedic patients, nursing plays a vital role in the rehabilitation of patients. It has become a social trend to apply humanized nursing management mode to nursing work. The purpose of applying humanized nursing management mode in nursing management is to promote hospital management and alleviate the contradiction between doctors and patients, and provide favorable conditions for clinical treatment. Humanized nursing management mode fully emphasizes the elements of human nature in the management process, so that the human potential of nursing staff can be fully tapped. After the introduction of humanized management mode in our hospital, patients' satisfaction with humanized nursing group was significantly higher than that of conventional nursing group in the same period. Therefore, the introduction of humanized nursing mode into orthopedic nursing has achieved satisfactory results. The introduction of humanized nursing mode not only improves patients' satisfaction with nursing service, but also improves the treatment effect for patients, which can win a good reputation for the hospital, and patients' trust in the hospital will gradually increase, thus enabling the hospital to achieve better medical benefits, improve hospital software and hardware facilities, better serve patients and establish good relationships.

Research paper on the application of humanization theory in nursing management 3 1 materials and methods

1. 1 general information

From 20 13 to 20 14 in our hospital, 120 patients with schizophrenia in convalescence were selected, including 67 males and 53 females, with an average age of (46.3 5.5) years. Randomly divided into two groups, the control group, 60 cases, 25 males and 35 females, with an average age of (47.6 3.5) years, was given routine care; 60 cases in the observation group, 42 males and 65,438 08 females, with an average age of (45.3 4.6) years, were given humanized nursing management measures on the basis of basic nursing. 120 patients excluded other mental diseases and other organ diseases. There was no significant difference in general data such as sex and age between the two groups (P & gt0.05).

1.2 nursing management plan

Control group: routine nursing. Nursing staff observe and record the patient's condition on time, and give routine care. If the patient is found to have an accident, it should be handled in time and reported to the attending doctor. Observation group: On the basis of routine nursing, humanized nursing management was added. The specific scheme is as follows:

1.2. 1 Improve the concept of nurse service.

Nurses should change their nursing concepts, and head nurses and responsible nurses should play an exemplary role. Because of the particularity of nursing patients with schizophrenia, nursing work is often difficult, and nurses may have bad working emotions such as conflict and negativity, which is extremely unfavorable to patient care. Nursing staff must have the spirit of humanitarianism, take good care of patients and be responsible for their lives and health.

1.2.2 Create an atmosphere of humanistic care

The particularity of the disease characteristics of schizophrenic patients determines that nurses must pay more attention to them, and a comfortable humanistic care atmosphere is more conducive to the recovery of patients' diseases. This also requires nurses to be more careful and patient in nursing, and introduce patients' families in more detail. In hospitals, we can hang encouraging slogans, plant more green plants and create a good humanistic atmosphere.

1.2.3 psychological nursing training for nurses

Most patients with mental illness are full of fear. After admission, their inner fears tend to deepen due to unfamiliar environment and ignorance of their own diseases. Therefore, it is particularly important for medical staff to give reasonable psychological counseling to patients in the process of contact with them, which can often greatly affect the recovery of patients' illness and their future quality of life. Therefore, it is necessary to train nurses to be friendly and warm to patients in the nursing process, and actively explain some knowledge about diseases to patients, so as to gradually eliminate the fear and anxiety in patients' hearts.

1.2.4 Establish perfect rules and regulations.

According to the relevant requirements of the Ministry of Health and the actual situation of the hospital, the humanized nursing management system was added on the basis of the conventional nursing rules and regulations, the patient admission instructions were formulated, the management system related to visiting and accompanying was revised, and all nursing services and standards were made public [7]. Adjust nursing staff's previous nursing process appropriately, focusing on job responsibilities and working hours. At the same time, adjust the basic nursing service items and standards, assign work to each nursing staff, and manage nurses in a unified way.

1.2.5 Formulate performance appraisal system.

The content of performance evaluation system includes patient satisfaction, nurses' professional ability and work quality. Through this performance evaluation system, combined with the requirements of humanized nursing service, the evaluation standards of clinical staff in various departments are appropriately adjusted. The nursing department conducts a satisfaction survey of inpatients every three months and conducts internal evaluation of clinical nurses. Establish a nursing quality control team to evaluate the work quality and professional ability of each nursing staff.

1.3 evaluation indicators and standards

The brief psychiatric rating scale (BPRS) and social disability screening scale (SDSS) were used to evaluate the clinical nursing effect of patients. Questionnaire is used to count patients' satisfaction with nursing plan. Satisfaction = (number of satisfied cases+number of satisfied cases)/total number of cases × 100.0%.

1.4 statistical method

Statistical software SPSS 17.0 is used for statistical analysis and processing of all data. The measurement data is expressed by the mean standard deviation (X-S), the comparison between groups is made by t test, and the counting data is expressed by percentage (%). After χ2 test, the difference was statistically significant, P < 0.05.

2. Results

2. 1 Comparison of two groups of related indicators

The scores of Brief Psychiatric Rating Scale (BPRS) and Social Disability Screening Scale (SDSS) were compared between the two groups. After the intervention, the corresponding indexes of the observation group and the control group were compared, and the difference was statistically significant.

2.2 Comparison of patient satisfaction between the two groups

According to the feedback of questionnaire survey, patients with schizophrenia in convalescence are satisfied with the nursing effect of nursing management scheme, especially the effect of humanized nursing management. The nursing satisfaction of the observation group was 95.0%, which was significantly higher than that of the control group (66.7%), and the difference was statistically significant (P《0.05).

Step 3 discuss

The survey results showed that the scores of BPRS and SDSS in the observation group were significantly better than those in the control group. According to the questionnaire survey, the patients in the observation group have higher satisfaction. It shows that humanized nursing management can effectively promote the recovery of patients' condition and is beneficial to their physical and mental health. At the same time, it overcomes the problem of less communication time between nurses and patients in routine nursing, and also draws closer the relationship between nurses and patients, so that patients' families and patients can really feel the care and love from nurses and hospitals, and the intimacy and trust between nurses have been greatly improved. Therefore, the results of the satisfaction survey are satisfactory. To sum up, the hospital's humanized nursing management scheme for patients with schizophrenia in convalescence can effectively narrow the distance between nurses and patients, improve patients' satisfaction and trust, and is worthy of wide application in clinical nursing.

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