What does administrative reception business etiquette include?

1. Speaking etiquette: When speaking, you must look into the other person's eyes. When listening, you must show your attentive listening to express respect. Always speak quickly and use words appropriately.

2. Behavioral etiquette: Handshake etiquette. Men should shake hands slightly with force to express happiness or gratitude. If you need a deeper expression, you can hold each other's hands with both hands. To shake hands with a woman, you need her permission.

3. Introduction etiquette: Young people should be introduced to older people first, subordinates first before bosses, women first before men.

4. Table manners: Use serving chopsticks when eating, do not speak loudly to avoid spitting out, do not make noise when chewing, handle tableware with care, and cover your teeth with your hands.

Extended information:

Notes when receiving guests:

1. When the person in charge that the guest is looking for is not available, clearly tell the other party where the person in charge is. and when to return to the unit. Please leave your phone number and address, and make it clear whether the guest will come to the unit again, or whether our person in charge will go to the other unit.

2. When the guest arrives, our person in charge cannot receive him immediately due to various reasons. He must explain the reason and waiting time to the guest. If the guest is willing to wait, he should provide the guest with drinks and magazines. If possible, Drinks should be changed for guests from time to time.

3. Reception staff should have correct guidance methods and postures when leading guests to their destination.

Baidu Encyclopedia-Business Etiquette

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