Guests commented on the internet that there were many mosquitoes in the hotel. How to reply?

Answer: Hello, distinguished guest, I'm glad you can stay in our hotel. Regarding the mosquito problem you mentioned, we have prepared electric mosquito-repellent incense and mosquito-repellent incense tablets in the room. Maybe we didn't clearly mark it, which led to your failure to use it in time. I'm terribly sorry. In addition, there is a warm reminder: mosquitoes will increase in summer, so please remember to close the windows of your room when you go out to play. Thank you for staying and look forward to your next visit.