What community does Yingshan Prefecture belong to?

Inherit the "red" gene and strive to create "high-quality" services

-----Guangshui Yingshan Mansion "Red Property" Community

Yingshan The mansion is located in Shuangqiao Community, Yingshan Office, Guangshui City. It was completed and put into use on January 1, 2016. It covers an area of ??67 acres, has a construction area of ??101,094.9 square meters (residential 74,095.7 square meters, commercial 25,576.6 square meters), and a green area of ??12,000 square meters. There are 574 households in ***10 buildings of the community, and Wuhan Yajia Property Management Co., Ltd. undertakes property services. Wuhan Yajia Property Management Co., Ltd. was established in July 2005 with a registered capital of 5 million yuan and a national second-level property service enterprise qualification. The company established a branch of Wuhan Yajia Property Management Co., Ltd. of China *** in May 2017, with currently 29 party members. Since its establishment, the company has always adhered to the work philosophy of "owners first, quality service" and regarded "politics as the soul and efficiency as life" as the action slogan to create "red properties", giving full play to the pioneering and exemplary role of party members and vigorously promoting "Red properties" "take root and bloom" in the service center.

1. Create a red position and strive to create a strong atmosphere of "red properties"

Yingshanfu Community is the only "red property" pilot community in Shuangqiao Community of Yingshan Office. With the strong support of the Municipal Party Committee and Municipal Government, Yingshan Office, Shuangqiao Community and the Municipal Housing and Urban-Rural Development Bureau, the company invested 20,000 yuan in accordance with the "Six Haves" standards to create a standardized and standardized red property service position, as the community party branch, The activity venues of the Property Committee Party Branch and Yajia Property Party Branch have now been put into use; a publicity activity fee of 30,000 yuan has been allocated to produce 20 red property propaganda boards, 120 road flags, and 16 system regulations. Through publicity, the flag of "red property" is flying high in the sky of the community, and the seeds of "red property" are deeply engraved in the hearts of the owners.

2. Carry out innovative activities to continuously improve the service quality of "red property"

With party building as the guide and the participation of all backbone party members, "red property" activities will be integrated into daily property services and management. By carrying out activities such as "Party Member Demonstration Post", "Vulnerable Group Care Network", and "Red Property Service Steward", we coordinate property management personnel, community party members, sinking cadres and other forces to carry out activities for special groups such as lonely elderly people and needy families in the community. "Operation Knock on Doors" provides "one-on-one" precise services, forming an emergency service team that participates in volunteer services in normal times and is ready to fight when called upon at critical moments, transforming the "red property" service concept into property management companies Practical action.

The 63-year-old owner Wang Xiuyun has difficulty moving due to disability in his legs and feet. In addition, his children work outside all year round and cannot be taken care of by him. Property staff Wu Huanhuan took the initiative to take care of the elderly's diet and daily life, often taking the elderly from ten to ten years old. The family on the first floor helped her go for a walk in the outdoor square to bask in the sun, brought her food and rice, and even sometimes helped her scrub and massage her body, which lasted for nearly a year.

Through the "Red Property" activity, we strive to provide owners with diversified, humanized, and close-to-distance services. Since the beginning of this year, we have visited and served 58 special groups, especially during the epidemic, caring and expressing condolences to 204 people. People have been highly recognized by the majority of owners.

3. Persist in responding to requests and effectively implement the "red property" rapid response mechanism

As a service industry, the quality of service of property companies directly affects the happiness index of owners. When we carry out the "Red Property" activities, we respond to the owners' problems and insist on implementing them according to the "54321" working mechanism. We will never delay those that can be solved immediately; for those that take time to solve, we will provide timely feedback to the owners. And give a time commitment. At 10:50 on October 15th, the owner of Building 6 401 reported to the front desk that the sensor light in the elevator hall was not on. The front desk notified the engineering attendant while registering. At 10:52, the engineering maintenance personnel arrived at the scene to replace it and informed the front desk. 10: 53 The front desk reported that the owner's faulty light had been repaired, which was truly "sounding" and achieved a "closed loop" of problem solving.

file:///C:\Users\ADMINI~1\AppData\Local\Temp\ksohtml5712\wps104.png Secretary Huang of the Guangshui Municipal Party Committee came to Yingshan Mansion to inspect " Development status of "Red Property"

Corporate image

Organizational structure

Activity position

Publicity and momentum

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Service Activity