2022 annual work plan and goals for bank branches

Developing a work plan can quickly improve personal working ability, management level, problem discovery, problem analysis and problem solving abilities. How to write the annual plan for bank outlets? Below is the 2022 bank outlet annual work plan and target sample that I bring to you. I hope it can help you!

2022 bank outlet annual plan Work Plan and Objectives 1

1. Accelerate the construction of the credit system. Credit cooperatives should conduct an investigation of agricultural loans based on the local industrial structure and economic structural adjustment, provide credit support in a timely manner, and provide credit support to local governments on a regular or irregular basis. Leaders of party and government units or departments should report on their work, build information communication bridges, and obtain help and support from the local government to the maximum extent. Local law enforcement departments, in particular, must take a heavy blow to crack down on malicious evasion of financial debts and clear up credit union loan marketing personnel. The ideological barrier of "fear of loans, fear of loans, fear of loans" creates a good social credit environment for loan marketing.

2. Strengthen loan marketing knowledge training for all employees and establish a sense of competition. Loan marketing is not the job of the loan officer or any one person. It should be the joint work of all employees, especially with the introduction of "three measures and one guideline". Employees who are not engaged in credit business are relatively unfamiliar with the loan business process, especially They have little contact with the balance sheet, profit and loss statement and cash flow statement, and have a vague understanding and insufficient analysis of loan risks. Therefore, it is first necessary to train all employees on loan business knowledge, learn to "play the piano with all ten fingers", and cultivate compound Talent; secondly, firmly establish a sense of competition in loan marketing. Loan marketing has tasks, pressure, and motivation. All employees must not only be familiar with and understand the credit business, but also be able to operate the business process skillfully. In daily work, discover good customers and golden customers, especially how to strengthen communication with these customers, pay attention to their operating conditions, provide credit support in a timely manner, and market the loans.

3. Promote loan marketing for all employees and improve the assessment and incentive mechanism. Everyone has different understandings of social contacts in loan marketing, and their marketing targets are also different. At present, some savings outlets have frequent customer business, and these customers are in great need of credit support. Because savings outlets do not handle credit business or customers have simple social relationships, customer credit Demand is often not met. Therefore, firstly, it is recommended that all business outlets start credit business and implement incentive policies for employees who understand customer operations and voluntarily market loans; secondly, assessment and incentive measures are introduced in a timely manner, and those who have high loan quality and do not default For marketing employees with normal principal and interest, a positive reward policy will be implemented based on a certain proportion of the amount of interest collected, which will be cashed to the employees themselves, eradicating the same misunderstanding of "marketing and non-marketing", and there will be a significant contrast in income; on the contrary, loan marketing will cause bad , implement strict punishment measures, adopt measures such as layoffs, loan collection, and lifelong accountability.

4. Meet customer loan deadlines. Most of the lending time of rural credit cooperatives is concentrated at the beginning of the year. At the beginning of the year, the full-year loan release plan is fully completed. This is undoubtedly a business strategy to strengthen loan management and improve the quality of credit assets:

1. Develop post-loan management The implementation measures further clarify the departmental responsibilities of post-loan management, and make specific provisions on the time and content of post-loan inspections, the focus of supervision, customer file management, risk warning and identification of management responsibilities, responsibility transfer and accountability, etc. Standardize the extension and on-loan behavior, so that post-loan management will gradually become institutionalized, standardized and procedural, and effectively prevent and resolve credit risks.

2. Strict authority management and strengthen decision-making process constraints. In accordance with the principle of conducive to the development of credit business and considering capital planning, it is necessary to improve decision-making efficiency and effectively control credit risks, gradually improve the loan authorization management system, and differentiate based on the risk status of rural credit cooperatives within the jurisdiction and the regional economic development status. Different types of credit business and loan methods should be scientifically authorized internally and the management of credit authority should be strengthened.

3. Implement the separation of review and loan, and strengthen the constraints of the decision-making system.

The system of separation of review and credit is an innovation of the traditional credit management concept, a fundamental measure to improve credit operation and management, and the main content of credit system innovation and credit management mechanism innovation. It has very important practical significance for standardizing decision-making behavior. To implement the separation of review and loan, we need to further straighten out the relationship between investigation, review and approval, clarify the responsibilities of each link and the responsible person, truly achieve standardized operations and scientific decision-making, so that credit business decisions can be made according to procedures and authority. , decision-making according to the system.

4. Strengthen institutional constraints and strictly pursue accountability. In addition to the imperfect credit management system itself, there is another prominent reason why credit management irregularities and violations have been repeatedly banned over the years, that is, failure to follow rules, failure to prosecute violations or lax prosecution, which makes credit officers There is a mentality of luck and dependence, and we have developed the bad habit of correcting violations while correcting them, or only checking violations without seriously correcting them. The credit business is in a situation of laissez-faire development. It can be said that it has taught us a painful lesson. In order to ensure the healthy and rapid development of the credit business and change the inert thinking of credit personnel as soon as possible, it is necessary to further clarify the responsibilities of relevant personnel in the investigation, review, and approval decision-making links through system construction, and standardize the behavior of the principal responsible persons.

Strengthen internal audit supervision and inspection, strengthen post-loan supervision of customers, promptly discover problems in credit operation and management, and fully understand the risk status of customers. Achieve a combination of regular inspections and random inspections, and a combination of sequential inspections and special inspections. Focus on the key problems existing in key companies and key personnel, conduct strict inspections, strictly identify and investigate responsibilities, investigate and deal with each discovery, and always form a high-pressure situation against credit violations. Through supervision, inspection and accountability, credit officers can gradually develop good working habits of handling loans according to the system and change their work style as they please.

5. Standardize credit file management. As a credit file that truly reflects credit business and credit operations in a sequential and timely manner and clarifies credit responsibilities, it is an important part of credit management and must be paid great attention to. In accordance with the principles of completeness, practicality, standardization, and security, the standards, content, and scope of credit file management will be further clarified, and the loan review team's deliberation and operation data and customer data will be archived and stored separately, sequentially, and classified.

6. Carry out activities to upgrade basic credit work to meet standards and comprehensively improve basic credit management levels. In order to improve the level of basic credit management, on the one hand, it is necessary to strengthen inspection and guidance according to the credit business operating procedures, eliminate irregularities in credit operations, and promote fine management. On the other hand, it is necessary to promote the gradual improvement of management level by regularly carrying out credit basic management standard upgrading activities, so as to achieve progress every month and reach a higher level every year. It is necessary to link the results of upgrading to the standard with the job salary and performance work of credit personnel, and fully mobilize the initiative and enthusiasm of the majority of credit personnel to do a good job in basic credit management.

7. Strengthen credit personnel training and professional ethics education to comprehensively improve overall quality. The overall quality of the credit team is related to the sustainable development of rural credit cooperatives, to the implementation of credit policies, and to the shaping and improvement of Xinhe's image. According to the current reality, on the one hand, it is necessary to strengthen the training of all employees, and guide credit personnel to learn systems, business, policies, and laws through on-the-job training, so as to improve the policy concepts, business quality, and theoretical level of credit personnel. On the other hand, we focus on training. According to the needs of new business development, we select and train business backbones for professional talents that are currently urgently needed for major positions. The third is to encourage credit officers to participate in various academic education or qualification examinations. The fourth is to establish an assessment and evaluation system for the hierarchical management of credit personnel, link work efficiency and performance, fully mobilize the initiative, enthusiasm and creativity of the majority of credit personnel, and provide strong talent support for the healthy development of the credit business.

2022 Bank Outlet Annual Work Plan and Goals 2

In 20__, under the correct leadership of the party committee and president’s office of the superior branch and branch, the business department took the power of gathering people’s hearts as the driving force. Take innovative services as the starting point, manage boldly, and be truthful and pragmatic.

Various tasks assigned by the branch were successfully completed. The corporate deposit time point was _ ten thousand yuan, a net increase of _ ten thousand yuan compared with the beginning of the year, the daily average deposit was _ ten thousand yuan, and the net increase of savings deposits was _ ten thousand yuan. Here is a summary of the past year’s work:

1. Gather people’s hearts and create a high-quality team

Thoughts are the guide to action. A distracted mind will accomplish nothing. The people in the Sales Department Director's Office are deeply aware of this. Therefore, we will put people's unity in a prominent position.

1. Take the lead in setting an example, correct others first, correct yourself first. Members of the director’s office lead by example, strengthen learning, and be model advocates and organizers of learning, as well as practitioners. Be a role model for others, be upright and honest, cultivate virtue with frugality, and influence every employee with your own quality. We always adhere to the principles of fairness and impartiality in our work, do not engage in estrangement or cliques, and strive to achieve a balanced outcome. Encourage employees to put forward more opinions and adopt them as long as they are reasonable. Fully mobilize the enthusiasm of employees to participate. On the sensitive issue of performance distribution, we should make it public and enhance transparency. Make sure every employee feels at ease and feels comfortable.

2. Give full play to the exemplary and leading role of party members. The sales department currently has 29 employees, including 13 party members. The role of party members among the masses is particularly important in the sales department. The party branch of the business department analyzes the goals and tasks assigned by the branch, and has a unified understanding to ensure that every party member is a benchmark and give full play to the role of the grassroots party branch as a battle fortress. With party members playing an exemplary role in fighting, we will actively cultivate reserve forces and attract outstanding employees to move closer to the organization.

2. Create excellence in service and win through strategic planning

Service innovation is the eternal theme of bank work. Only by strengthening services can we win the market and create benefits. The members of the Sales Department Director's Office responded to the call of the Municipal Branch and the Rugao Municipal Government and actively participated in the creation of a "civilized and honest" window activity, raising the service level of the Sales Department to a new level. The advanced practices of our department have been reported by _News and "_". _Reprint.

1. Pay close attention to the professional ethics education of employees

Taking the opportunity of creating a "civilized window", the director's office regularly organizes employees to learn "__Basic Competencies and Service Code of Conduct for Bank Employees", "__ Standardized Service Standards for Banking Business", and other rules and regulations, constantly standardize the service words and deeds of employees, and encourage employees to strictly abide by the "Eight Musts, Nine Don's, and Ten Do's", truly treat customers as their food and clothing parents, advocate "careful" service, and Customers are treated as relatives and friends. Employee Zhang_ was able to use the standard "three tones, two stops, and one smile" in counter service, and was commended many times in the city branch's open and covert inspections.

2. Pay close attention to the assessment and incentive mechanism

First, establish a reward and punishment file for employees’ high-quality and civilized services, and include employee service performance in annual evaluation and selection and other assessment content, which enhances employees’ worries awareness, and improve employees’ service consciousness; second, establish an assessment mechanism that links service quality with business volume, and create a fair competition mechanism of “doing more, getting more, doing less, getting less”, forming a “competition” and “competition” among employees across the bank. A good situation for the business. The third is to establish a review mechanism for each outlet, account manager, and customer. The person in charge of the branch will evaluate the warehouse management and handling personnel, and the customers and account managers will evaluate the counter personnel. From the accountants, cashiers, and warehouse handling personnel, one person will each be selected for outstanding service and be rewarded quarterly. The fourth is to set up a high-quality civilized service award fund to commend the advanced and encourage the backward.

3. Do a good job in providing services to relevant departments

The sales department is not only an independent service department, but also the hub between the branch and various outlets.

First, actively cooperate with account managers in various loan disbursements and fund withdrawals. In January of this year, we actively cooperated with the account manager to handle factoring business for the first time in the province worth __ million, and achieved economic benefits of __ million.

The second is to serve grassroots outlets well. Efforts will be made to improve the service level of warehouse personnel and cash transfers as well as the delivery of relevant documents of the branch in a timely manner.

3. Be truthful and pragmatic, and bravely expand the market

"Development is the last word." Without market development, nothing will happen.

At the beginning of the year, based on the branch's market orientation, service as a means, customer-centered spirit, and combined with the specific situation of the business department, the director's office established a working idea of ??asking for deposits from the market and tapping deposits from other banks. Set a target and don’t give up until you reach your goal.

1. Comprehensively straighten out the status of the account opening units of the sales department

Establish large account accounts and visit them regularly. The competition among modern banks is the competition between products and services. The sales department implements personalized services according to different customers, continues to provide door-to-door services to large customers such as __ Hospital, __ Company, _ Hospital, etc., and recommends the fast settlement method of our bank's online banking to units with frequent settlements. Currently, an online banking account has been opened.

2. Excellent service and superior love

Nantian Investment Management Company is a client I won over in January. As a banker, you need to have a professional sensitivity. When the director's office learned that __businessman___ and other 14 bosses were raising funds to prepare __group property rights, they immediately inquired more and contacted Liu Zhengguang and others. Introduce our bank's services and settlement advantages to them, and win the trust of Nantian people with sincerity. Decided to open an account with our department on _month_ and put in the registered capital of __ million.

3. Work together to tap deposit sources

Arrange Zhou __ with strong activity ability to specialize in marketing to effectively enrich the power of public deposits. Employees are also encouraged to contribute ideas and suggestions. Reward measures were also formulated to effectively stimulate employees' enthusiasm for deposits. Employees Shen __ used their lover's relationship in the army to actively collect __ million in deposits.

4. Actively cooperate with the account manager to provide good service

In January of this year, ____ Group was forced to restructure due to poor management, which involved related issues such as the transfer of our bank's loans. Our department actively cooperates and is responsible for helping resolve relevant procedures. So that our bank's assets can be preserved. The newly registered ______ Co., Ltd. has a registered capital of __ million for the first time.

2022 Bank Outlets Annual Work Plan and Goals 3

1. Strengthen daily management work. Each branch shall clarify the responsibilities of each position, so that branch personnel can not only reasonably divide work, but also unite and cooperate, and promote linkage. marketing.

In 20__, the responsibilities will be heavy and the pressure will be high. Each branch should implement the work goals to everyone according to the division of responsibilities to ensure the smooth completion of various tasks in 20__.

2. Strengthen supervision and inspection work. In 20__, various systems will be improved, problems discovered will be corrected in a timely manner, omissions will be checked and vacancies will be filled, inspections will be further intensified, and various violations will not be tolerated.

3. Continuously improve the logistics service level and implement the three service tasks of vehicles, conference affairs and reception to effectively guarantee the daily operation of the district branch. The district branch currently has 4 small cars, which are mainly used to ensure the daily use of cars by the branch leaders, and at the same time coordinate the work cars of various departments.

In 20__, the vehicles were operating normally without any major accidents. We will continue to do a good job in vehicle management in 20__. First, department leaders regularly strengthen safety education for drivers, enhance their safety awareness, and overcome The phenomenon of paralysis and muddling through in safety management. Second, drivers should conscientiously abide by relevant driving rules and regulations, avoid driving when tired or drunk, and frequently inspect, maintain and maintain vehicles. Solve problems in a timely manner when problems are discovered, so that vehicles are not sick on the road and drivers are driving without emotions to ensure safe driving. For customer reception and meeting organization, we will further innovate the operating mechanism, improve service methods, optimize work processes, and ensure the organic connection of all links to ensure orderly operation.

4. Do a good job in the activities of creating and improving services for the people. In 20__, our bank will continue to strictly abide by the relevant regulations of superiors in providing high-quality and civilized services, and will fully carry out the activities of striving for excellence in serving the people and implement them in practice. In response to the actual situation, our bank will allocate dedicated personnel to use interest time and Saturday and Sunday time to conduct unannounced visits to the branches to supervise the civilized services of all branches within the jurisdiction, promptly remind the existing problems and urge all employees of the bank to improve Service awareness, changing service concepts, and strengthening service measures.

5. Do a good job in personnel and labor work. First, strengthen attendance management, standardize the attendance system, implement monthly attendance reports on time, and further improve the management of the leave system while strictly implementing the attendance responsibility system. Second, Strengthen labor and employment management, build harmonious and stable labor relations, strictly manage positions, and further improve the standardization level of labor relations management.

6. Do a good job in security work. Due to the particularity of the financial industry, each branch is required to organize employees to conduct regular drills in case of power outages and emergency paralysis of computer equipment to effectively ensure the normal development of business; Accounting Supervisor Check the installed security equipment regularly every day, strengthen the training of security personnel, and enhance their business knowledge and professionalism.

2022 Bank Outlets Annual Work Plan and Goals 4

1. Change business ideas and absorb new concepts. According to the work deployment of the Associated Press this year, new requirements have been put forward for the sales department. I feel that the change compared with previous years requires each of us to change our thinking, boldly break the bottlenecks in operations and marketing, and no longer stick to the rules. Some good ideas and suggestions have received full support from the leaders of the association. This year, under the leadership of the leaders of the association, several branch employees will be selected to observe and learn from several commercial bank outlets such as __ District __ Bank __ Branch, __ Village Bank, Bank of China __ Branch Bank, etc., to comprehensively improve the business department's Internal and external image. In addition to participating in the association meeting this year, the sales department is also preparing to implement a weekly meeting system every Monday to discuss problems in the work of the week and work plans for the next week. All employees will take turns hosting the meeting every week, embodying democracy, and promptly discovering problems and handling them in a timely manner correct.

Second, we must explore innovative markets and discover new customer groups. As the main force and vanguard of the county's business, the Associated Press Sales Department has heavy pressure on itself and very heavy responsibilities. I remember there was a slogan in the Lianshe office building: "There is no perfect individual, only a perfect team." I firmly believe that every member of our team can work together to explore innovative markets and discover new customers. This year, developing new customers will be an important indicator of personal assessment. I hope everyone can take action and realize their potential.

Third, we must consolidate our own share and strengthen our sense of urgency. Deposits are the foundation of a company, and loans are the source of survival. On the premise of consolidating basic deposits and high-quality customers, we will continue to explore low-cost deposits and open corporate deposits. Open up new loan markets, actively market high-quality customers, and carry out detailed loan investigation, issuance, and post-inspection work. Comprehensively expand the intermediary business market, strive to complete the tasks of interest income and non-performing collection, resolutely make preparations to seize the market, and continuously strengthen the sense of urgency. After communicating with the leaders of the association, we decided to take the lead in implementing the pilot elimination system in the sales department of the association, and implement firm measures for employees who have poor performance in management, are not adaptable to new ideas, are still going their own way according to the old pace, and are cheating and cheating. Elimination (ranking based on quarterly assessment, employees who rank at the bottom for two consecutive months will be reported to the Associated Press for firm adjustments).

Fourth, we must improve the internal environment and improve service quality. If you want to stand out among county banks, performance cannot be said to be the first priority, but the environment, service quality, and employee quality are also indispensable. This year, in accordance with the requirements of the association, the sales department will move closer to the goal of creating a "gold medal outlet". From now on, we will resolutely implement the association system, dress uniformly at work, and serve with a smile. In 20__, the business room will be slightly renovated, decorated with flowers and plants, and added lobby managers, drinking fountains, seats and other convenience measures. Actively coordinate with the General Department to strive for training opportunities, focusing on strengthening employees' business and service etiquette training, so as to truly make customers feel at home, and completely change the outlet environment starting with some details. The system and image depend on the execution as always. This year, employees' requests for leave, commuting time, and clothing will be included in the assessment. These assessments will be fully responsible for the ___ manager, and then the ___ manager will read out the specific assessment content.

5. Increase awareness and prepare for a rainy day.

Security issues have always been a high-voltage line for banks. While fully completing various tasks this year, each employee must strengthen the study of security knowledge and preventive measures, strengthen the management of seals, cards, etc., and prepare to cooperate with the Associated Press Security Department to hold a "prevention "Robbery Drill", post safety warnings, prevent family members and non-staff from entering the business room, and strengthen night duty inspections and systems to nip problems in the bud.

20__ will be a new chapter for the sales department. At the same time, there are many clues for the work in 20__, and the problems that need to be solved are also very prominent. We are a team, and everyone adds fuel to the fire. In addition to everyone's professionalism, what I want is everyone's teamwork spirit and the ability to see everyone screwing up. The power of a rope. Due to time constraints today, some places were not mentioned. I want to try my best to improve them in future work. I would like to take this opportunity to express to my leaders and colleagues that the sales department in 20__ will be a new and energetic sales department composed of our __ people.

2022 Bank Outlets Annual Work Plan and Goals 5

1. Improve internal management levels and strengthen corporate culture construction

1. Strengthen internal control management. Our bank's personnel in various positions are basically in place. We must strictly implement the supervision and implementation of various rules and regulations, implement a management system that focuses on one level, one level, and all levels of implementation, and assigns responsibilities to each person, and strictly controls the risks of each business link. We will strengthen the execution of the system, further enhance the risk prevention awareness of employees, and ensure that the comprehensive evaluation of internal control throughout the year maintains the goal of a first-tier bank.

2. Improve service quality. Compared with our peers, there is indeed a certain gap in the service quality of our employees. This is mainly reflected in the blunt service attitude, lack of initiative and professionalism, etc. To this end, we will strengthen evaluation, supervision, training and learning. Employees who have been repeatedly criticized for their poor service attitude by customers will be listed as candidates whose labor contracts will not be renewed upon expiration.

3. Strengthen and improve the assessment and incentive mechanism to enhance the enthusiasm and coordination of employees. Our bank will segment the market, highlight the key points of business development, formulate specific work goals and task plans, make full use of the powerful platform of the performance-based salary assessment plan, further increase rewards and punishments, praise the advanced and encourage the underachievers, so as to form a system where everyone performs his or her own duties and encourages the underachievers. We will do our best to create a good atmosphere for joint development and promote business development.

4. Enhance the vitality of the enterprise and build a united and harmonious family. Give full play to the leading role of the Women's Federation and Youth League branch, organize more collective activities to relieve employees' stress, so that each employee has a realistic personal work plan for the bank. Listen to employees' voices at work, effectively help employees solve their difficulties, and make employees happy to work , enhance their sense of belonging to our bank, work plan "Bank Branch Work Plan"

2. Improve and strengthen service functions and accelerate business development

We will focus on giving full play to our own advantages, By segmenting the business development focus, integrating products, and rationally planning and deploying the work goals of the customer department and business outlets, we will continue to use the customer department as the vanguard of market expansion, strengthen and expand the service functions of the outlets, and form a clear goal, division of labor, coordination, and mutual cooperation. The business development model that supports and links up and down has comprehensively enhanced our bank’s market competitiveness.

(1) Customer Department

It is necessary to strengthen communication with business outlets, subdivide the service functions of the customer department, and subdivide the job responsibilities of the corporate group, international group, and personal group. It is clear that in addition to expanding asset business, it must also accelerate the comprehensive development of liability business, intermediary business, financial management business, etc., and change the previous single and passive situation of business expansion.

(2) Business outlets

1. Standardize services, strengthen and expand the service functions of outlets, focus on expanding liability business, personal business, intermediary business, and financial management business, and focus on outlets The person in charge, the resident account manager, and the lobby manager are the main force for expansion, improving the VIP database, integrating products, and implementing a "bundled" all-staff marketing strategy.

2. By leveraging our bank’s advanced online banking and self-service equipment, we will divert low-end customers, reduce counter pressure, and further optimize the service environment and customer structure.

3. Continue to increase the payroll agency business as a means to effectively promote the rapid development of our bank’s bank card business and intermediary business.

4. Strengthen employee training and learning to improve comprehensive business quality. We will create a good learning atmosphere by cultivating our own teaching staff and using pre-class learning, special training, exchange learning, etc.

3. Strengthen the construction of the staff team and improve the overall combat effectiveness

1. Strengthen the construction of the leadership team and improve the execution ability. The work of the leadership team determines the success or failure of the entire team building. We will clarify the division of labor, give full play to the wisdom and initiative of each member, improve execution, and carry out work in a pioneering manner.

2. Strengthen party building work and give full play to the vanguard and exemplary role of party members. Our bank has a large number of party members, but the vanguard and exemplary role of party members has not yet been fully exerted. We will make full use of the role of party members in various positions to achieve the goals of standardized operations, controllable risks, high-quality services, and significant benefits.

3. Take the opportunity of creating a youth civilization account to fully mobilize the enthusiasm of young employees. The Youth League branch has formulated a detailed work plan, including training and study for young employees, business competitions, business promotion in enterprises, organizing employees’ spare time activities, etc., to guide young employees to establish correct employment concepts and professional ethics, and improve the cohesion and cohesion of our bank. combat effectiveness.

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