What is the cashier?

Question 1: What is the cashier's main job? Responsibility: 1. Provide customers with fast and high-quality settlement services. 2, to prevent the loss of goods from the cashier channel. 3. Participate in training and evaluation in the region. (3) The cashier's operation requires him to collect petty cash at the designated place 1 before business, sign the register, change enough change and count it face to face. 2. The cashier at the cigarette counter shall check the objects one by one as needed and compare them with the loss prevention personnel, and both parties shall sign them. If you find anything unusual, you should report it to the monitor immediately. 3. Remove the hood, fold it and put it in the drawer. 4. Turn on the UPS power supply, display screen and host computer in turn after arriving at the cashier, and adjust the display screen and customer screen to the best angle. 5. Enter the password, enter the sales situation, open the cash box and put in the reserve fund. 6. Check whether the bank card was settled the day before, and report to the monitor or the supervisor on duty immediately if there is any abnormality. 7. Carefully check whether the cash register, scanner and degaussing board are normal, and report to the monitor or supervisor immediately if there is any abnormality. 8. Place cashier special seal, private seal, stamp pad, code reader, etc. Business needs, check whether the office supplies are complete, pay attention to reasonable placement, and check whether the shopping bag inventory is sufficient. 9. Organize newspapers and company-related leaflets, arrange them reasonably, and prepare for business. 10 business, it is strictly forbidden to take the business money out of the mall. 1 1. Personal belongings (private money) and foreign currency exchange are strictly prohibited when taking posts. 12. Before the customers come to the cashier, the cashier should receive them in time and not shirk them for any reason. Before entering the machine, roughly classify the goods purchased by customers, select the appropriate shopping bag according to the size of customers' shopping volume, and quickly open the bag mouth and put it on the cashier. Then put the goods into the machine one by one and bag them. Cashiers should be familiar with the location of bar codes of various commodities. 13. When scanning, the cashier should stand up straight, keep a proper distance from the cashier and the cash register, and don't lean on the cashier. 14. When the goods are input into the machine, the most sensitive part of the scanner should be correctly adjusted to make the goods pass along the direction of the scanner arrow (the goods should be kept at a proper distance from the scanner, and the goods should not be rubbed or shaken on the scanner). After hearing the prompt, check whether the goods are consistent with the name, specification, unit price and quantity displayed by the computer. 15. After the goods are input into the computer, carefully check the name, specification, unit, quantity and price of the goods. When the commodity information displayed on the computer does not match the real thing: (1) The counter has dialed the wrong price, and the cashier inspector can sell it at the reserve price after proving it. The difference shall be compensated by the person in charge of the counter, and the cashier shall immediately report to the supervisor and the corresponding counter group. (2) If the product name and specifications are inconsistent with the bar code (code), or the product has no bar code, it should be euphemistically explained to the customer and counted in time, and it will be restored to 1 after business. Take the reserve fund, business funds and various documents to the designated place to make a bill. If the amount exceeds 30,000 yuan, it must be escorted by a loss prevention officer. 2. Keep the reserve fund according to the amount stipulated by the company. When counting the petty cash, start from the starting point with the smallest denomination, and then count it. 3, according to the prescribed format to fill in the cash payment form, neat and clear handwriting, shall not be altered. 4. When filling in the cash payment form, all the cash should be counted and sorted out, and the payment form should be filled out one by one according to the cash denomination after examination. After filling it out, check whether the subtotal and total of the payment form are correct, and then add cash directly with the calculator to see if the payment form is complete. When there is no mistake, put the second copy of the cash payment form and the business payment into the cash bag and lock it. 5. Take the cash payment slip, the reserve fund, the operating expenses and the card pocket to the designated place, sign the register, hand it over to the supervisor for signature, and put the reserve fund into the safe in an orderly manner. 6. The night cashier can only quit the working state after all the customers leave, then shut down according to the regulations, lock the cashier's special seal and office supplies, hand over the key, cover the hood and hang up the shopping bag. 7. Do a good job of cleaning the goods displayed in front of the cashier.

Question 2: What are the requirements of a cashier?

1, with good ideological quality and professional ethics, strong sense of responsibility, love the enterprise, and can consciously safeguard the brand;

2. Consciously abide by the rules and regulations of this unit and the disciplinary requirements of this position;

3. Have the basic qualities of a cashier, be responsive, have basic hands-on operation ability, and achieve excellent results in cashier training;

4. Have a good personal image;

Responsibilities of cashier:

1, familiar with the work flow of this position, and achieve standardized operation;

2. Skilled operation skills to ensure timely, accurate and correct checkout and collection;

3. Make preparations before opening to ensure the smooth progress of cashier work;

4. When closing the account and collecting money, we should insist on singing before paying the cash received, and check the money in time to reduce the risk;

5. Manage petty cash to ensure its accurate quantity and safe storage; 6. Keep your computer password safe and don't use it with others or disclose it to others;

7. Make good use of invoices, so as to make out invoices after closing, and the invoiced amount must be consistent with the cash received and the invoiced amount; Refunds and invalid tickets should be corrected in time;

8. Before making payment to the financial department, cash and credit cards should be classified and summarized, and checked with the machine ticket sales. If problems are found, find them in time to avoid losses.

Question 3: What is the nature of cashier's job? The nature of cashier's work is classified according to different angles and standards. Because of different angles and standards, the classification of work nature is also different. The nature of cashier's work is mental work.

1. The nature of work is divided into: mental work and manual work.

1, mental work; Mainly use intelligence to complete the work content, including organizational management and business implementation. Organization and management work includes organization, leadership, personnel, finance and other management contents, which generally have the nature of authority; Business implementation is not responsible for organization and management, but depends on professional skills or intelligence to complete its tasks according to the requirements of job responsibilities. For example, the research work of scientific researchers, the teaching work of teaching staff and the medical diagnosis and treatment work of medical staff are all operational mental work.

2. Physical labor is mainly physical labor, and the work content is completed by physical strength. In fact, it is mainly those who are directly engaged in productive labor and services. Such as an assembler on a production line. Of course, the characteristics of some jobs may not be so obvious, but they are both mental and physical.

Second, the cashier post responsibility system:

1, consciously abide by financial discipline and financial system;

2. Do not exchange foreign currency without authorization;

3, shall not learn from each other without authorization, paragraph length should be handled in accordance with the provisions;

4. Work according to the working procedures of the finance department system;

5, according to the provisions of the business consumer price standard to collect guest fees;

6. Settlement and operating income shall not be in arrears with public funds, and customers shall not leave their accounts;

7. Do not confuse the working hours of private funds and public funds;

8. Do not disclose information and data about the company's operating income to irrelevant personnel;

9. Dare to stop and expose those who violate the financial system and financial discipline, and play a supervisory role;

10, arrive at the post 10 minutes in advance. Before the market opens, be sure to change the change you need for the day and prepare enough money. Before the handover, make good preparations for the business on duty, complete the handover procedures, and count invoices, business cash, business documents, customer bills, etc. , and signed by both parties. The payment receipt (name, position, amount and number of payment sheets) must be filled in the payment form, and the payment must be witnessed by the designated person and signed by the witness.

Third, the cashier job responsibilities:

1, the cashier should be prepared before going to work. Prepare small change for easy change; Check the cash register, calculator, money detector and other equipment used, and do a good job of cleaning and maintenance;

2. Print all payment documents and invoices accurately; Timely and quickly collect customers' spending money; Do fast, accurate, good and missed collection in the collection; We must carefully verify the authenticity of all kinds of banknotes; Self-compensation after receiving counterfeit banknotes;

3, daily cash income, we must conscientiously implement the provisions of the long pay short fill, not to learn from each other. If there is any long-term payment or short-term payment, it must be truthfully reported to the superior. The long-term payment shall be credited to the company account according to the company's financial regulations, and the short-term payment shall be paid by the parties themselves.

4. Collect foreign currency according to the company's foreign exchange quotation, and neither take foreign currency nor exchange foreign currency by itself;

5. The cash and bills received every day must be consistent with the documents, and the business statements must be carefully filled in and legible, and shall not be altered. After checking with the collection menu, card bill and bill signature document, it will be submitted to the auditor for review and reconciliation, and then transferred to the accountant for signature and bookkeeping. Cash, credit card bills and other funds should be submitted to the cashier, and business receipt documents should be submitted to the auditor for signature. The guest needs to record the invoice on the stool, and the signature of the supervisor is valid;

6. The instant cashier's money for standby working capital must be counted every day, and the special person shall keep it. If there is any loss, it shall be compensated by itself, and it is absolutely impossible to use white bars to arrive at the warehouse for misappropriation;

7. All operating income shall be paid in cash, and no squandering is allowed. Without the approval of the general manager (which must be signed in writing and supplemented with the consent of the general manager by telephone), the operating income shall not be lent to any department or individual in cash;

8. When using credit card to settle accounts, it must be handled in accordance with the regulations and operation procedures of bank training;

9. Every cashier should check whether the business income sheet and the number of duty cards are consistent with the cash receipt and credit card settlement after the business duty, and settle the business according to the fare, funds, bills, etc. of the day, and submit them to the financial audit before leaving work. ...& gt& gt

Question 4: What department is the cashier and what position is the finance department?

Question 5: What is the cashier's duty? Cashier's job responsibilities

I. Correct and fast checkout 1. Skilled cashier operation and price input; 2. Be familiar with the prices and promotional contents of promotional goods.

Second, hospitality 1. Familiar with cashier's coping language, attitude and methods. 2. appropriate gfd.

3. Prompt service 1. Provide consulting and etiquette services to customers. 2. Skilled, fast and correct bagging service.

Question 6: What is the cashier's total income? What do you do? Thank you. The so-called cashier's total income should be to hand over all the cash received by the cashier on the same day and then deposit it in the bank by the cashier.

Question 7: What is the cashier mainly responsible for? Cashier refers to the person who is engaged in collecting cash and checks, issuing invoices for customers and accounting the sales revenue of the department.

The cashier's work mainly includes:

(1) Receiving and checking cash and checks;

(2) Provide customers with sales receipts and invoices;

(3) Accounting the sales revenue of the department.

Cashier includes type of work: cashier auditor.

Question 8: What are the skills of being a cashier? 1. Bagging service When serving customers, the cashier should choose the size of the bag according to the customer's purchase amount: different kinds of goods should be bagged separately, and the correct bagging order should be mastered: heavy, large and stable things should be put at the bottom of the bag first; Square or rectangular goods should be placed on both sides of the bag; Bottled and canned goods are placed in the middle; Easily damaged and broken, lighter and smaller goods should be placed on it; Articles that are easy to overflow or have a strong smell should be packed in other shopping bags before being put into large shopping bags. Goods should not be higher than the mouth of the bag, so as not to bring inconvenience to customers. Separate the belongings of different guests before putting them into the bag. Remind customers to take away their packaged shopping bags so as not to forget them at the cashier. 2. change preparation in order to meet the needs of change, every cash register should prepare the change before starting up and spread it in the cash tray of the cash register before opening every day. Commonly used skills are: 1. Petty cash should include banknotes and coins of various denominations, and the amount can be determined according to business rules. The daily petty cash of each cash register should be the same. 2. The cashier should check whether the reserve fund is sufficient at any time during the business process, and notify the cashier foreman to exchange it in time if it is found insufficient. Don't shout when petty cash is insufficient, and you can't exchange it with other cashiers, and you can't refuse cashier service because petty cash is insufficient. 3. Member shopping tips As a membership supermarket, every cashier must be clear about the service specifications of the membership supermarket and the role of the membership card. In particular, he should be familiar with the items and types of "shocking" products in each DM newsletter and the effective date of DM newsletter. Customers should actively and enthusiastically ask customers to show their membership cards when purchasing products from newsletter; For customers who are not members of this super towel, patiently explain why non-members can't enjoy the membership price; Customers who use shopping vouchers and gift certificates should carefully record the membership card number, receipt number and consumption amount for verification. Four. Coping skills in specific operations Due to the diversity and complexity of customer requirements, it is inevitable that customers will not be able to meet their requirements, thus causing customers to complain. And this kind of complaint is often sent to the cashier when paying the bill. So cashiers should also master some coping skills: 1. When you leave the cashier for a while, you should say, "Please wait a moment." When you return to the cashier, you should say, "I'm sorry to have kept you waiting!" If there is negligence or no solution, you should say "I'm sorry" and "I'm sorry". When you make a suggestion for the customer to decide, you should say, "If you like it, please …" 5. When you want customers to accept your suggestion, you should say, "I'm really sorry, please …" 6. When you make a few suggestions for customers' reference, you should say, "What do you mean? 7. When you encounter customer complaints, listen carefully and record them. If the problem is serious, don't draw a conclusion immediately, but ask the supervisor to explain it to the customer. Its wording should be: "Yes, I know what you mean. I will report your suggestion to the store manager and improve it as soon as possible. "8. When customers can't buy goods, they should apologize to customers and give suggestions. Its language is: "Sorry! It's just out of stock now. Let you come for nothing. Do you want to buy another brand and try it first? ""Please leave your phone number and name, and we will inform you when the new goods arrive. "9. When you don't know how to answer a customer's inquiry, never say" I don't know ",but answer:" Sorry, please wait a moment, I'll ask the supervisor and the store manager to answer it for you. 10. When customers ask whether the goods are fresh, tell them in a positive and positive tone: "It must be fresh. If you are not satisfied with the purchased product, you are welcome to use it for refund or exchange. 1 1. When customers ask for gift wrapping, please tell them with a smile: "Please pay at the cashier first, and then please go to the front desk (at the same time, make a gesture with your palms up), and someone will serve you. "12. When customers ask about special offers, they should first dictate two special offers, and at the same time show the DM promotion newsletter to customers, telling them:" Here is a detailed introduction, please take your time to refer to it. "13. When you meet a customer who bought our products at the store gate, you should say" Thank you, welcome to come again "(nodding to the customer) 14. When the cashier is free, you should say, "Welcome! Would you please check out here? "(pointing to the cashier and nodding gently) 15. There were many customers waiting to check out, and the last one said that he only wanted to buy one thing. When something urgent needs to be done, the cashier should say to the first customer, "I'm sorry ... >>"

Question 9: What does a cashier do? At 20: 00, the cashier should turn over the income of each shift to the cashier's office. You are a hotel, it should be three shifts. It is necessary to make a daily report or shift report of each shift income, fill in the payment form (in duplicate, the first one is invested in cash) and put it in a special safe (cashiers can't work in three shifts, and they all work from 9 am to 5 pm). It depends on whether your hotel has an audit. If so, they will check whether your daily report is consistent with your income. If there is no audit, these should be audited by accountants.