JD Pharmacy manual customer service phone number

Jingdong Pharmacy’s 24-hour customer service hotline is 400-606-5500.

JD Pharmacy is the first large-scale comprehensive Internet e-commerce platform officially launched by JD.com to carry out self-operated pharmaceutical retail business.

On May 23, JD Pharmacy held a press conference for its second anniversary in Beijing with the theme of "Care in the Heart of Beijing, Health Without Boundaries", and simultaneously released the "Report on Consumption Trends of China's Pharmaceutical Retail Market" and "Care in the Heart of Beijing" plan". It deeply reveals the current trend changes and industry pain points in the pharmaceutical retail industry, and uses intelligent solutions to join hands with well-known pharmaceutical companies at home and abroad to jointly build a new pharmaceutical ecosystem and create a new benchmark for smart services in China's online pharmacies.

E-commerce pharmacies

When JD.com determines whether a merchant meets the entry standards, qualification certificates and entry materials are the most basic. JD.com will also judge the merchant based on the materials provided by the merchant. Influence, competitiveness, development potential, etc. If merchants encounter difficulties when settling in, they can choose to seek help from the platform. After all, professional settling platforms have information and experience, including back-end relationships, that individuals do not have.

As the core platform of JD Health’s pharmaceutical supply chain business segment, it has grown from its initial pharmaceutical retail business into a highly influential online and offline integrated pharmaceutical retail and marketing platform in the industry. By deepening cooperation with global pharmaceutical and health brand partners, JD Pharmacy continues to improve its supply chain system covering all online and offline channels, comprehensively enhance its professional service capabilities, and promote the digital and intelligent transformation and upgrading of the pharmaceutical industry.