Summary of the work of the electric power company in the first half of 2021

Electricity is a good assistant in our lives. Electric lights, electronic products, and electric furniture all provide great convenience to our lives. The following is the "Power Company Work Summary for the First Half of 2021" compiled by me for everyone. It is for reference only. You are welcome to read it. Summary of the work of the electric power company in the first half of 2021

In order to better implement the national "Safety Production Law", strengthen the supervision and management of electric power safety production, and ensure the safe operation of ___ and the safe production of power supply and consumption management, In the first half of 2021, the company, all middle-level departments, and grassroots teams attached great importance to safety production work, mainly focusing on five aspects: ideological inspection, system inspection, management inspection, hidden danger inspection, and implementation. We have strengthened the management of production and life safety, carefully focused on safety learning and safety education for employees, and continuously improved the safety production position responsibility system. Strictly implement safety work procedures and systems, strengthen safety inspections and supervision, and focus on the safety transformation and maintenance of power grid facilities. The power grid is operating safely and the company's production safety status is normal. So far, the company has had no safety production casualties for x consecutive days. The company’s safety work in the first half of 2021 is now summarized as follows:

1. Seriously do a good job in safety education for employees

The company and all middle-level departments must not relax in safety learning , carefully organize employees to learn safety production procedures and business techniques.

In strict accordance with the requirements of the electrical industry safety work regulations, employees are trained and assessed on production safety knowledge before taking up the job. Only those who pass the assessment are hired and allowed to take up the job; more than 210 employees working on the job are comprehensively inspected. Safety knowledge and business knowledge were arranged and assessed, and 9 of them were re-examined because they did not take the assessment seriously and failed in safety knowledge. Personal safety assessment results are included in employee assessment files.

Actively carry out "Safety Production Month" and safety knowledge competition activities. In order to fully implement the "Work Safety Law of the People's Republic of China and the People's Republic of China", further enhance the ideological awareness of production safety among enterprise employees, and improve and consolidate the safety level of enterprises. The company's "Safety Production Month" activity leadership group was established with the company manager as the leader. Arrangements were made on how to carry out the "Safety Production Month" activities:

1. Do a good job in publicity activities. Promote the Electricity Law and regulations on safe electricity supply and use through television propaganda, bulletin boards, and posting slogans.

2. Carry out mobilization work. A meeting of the company's middle-level department heads was held to make arrangements for the "Safety Production Month" activities. Each middle-level department communicated to employees the work requirements and arrangements of superiors and the company for the deployment of "Safety Production Month" activities.

3. Further handle potential safety hazards and carry out safety inspections. Conduct a comprehensive inspection of the company's production safety work and the safety status of production facilities.

4. Safety knowledge competition. Organize a production safety knowledge competition with all middle-level departments as participating teams.

The work deployment of the "Safety Production Month" activities was implemented in an orderly manner as planned, and the expected results and goals were achieved.

On _month__, 2021, the company’s general party branch, administration, company labor union and company league organization jointly organized the "Party History Knowledge, Safety Knowledge" competition. 9 participants from the front line of production 18 players from the team participated in the competition. The whole game was held in a tense, serious and active atmosphere. After two rounds of fierce competitions of required answers and quick answers, Fuyang won the first place in the group; the first team of the substation won the second place in the group; and the dispatching room won the third place in the group.

Through safety training, assessment and safety knowledge competition activities, all employees have enhanced their ideological understanding of the importance and necessity of power safety production. The transformation from "I want safety" to "I want safety" is a great progress in concept, which raises the awareness of the importance of safety production to a new level. Through safety study and assessment, they have a further understanding and mastery of laws, regulations, rules and operating procedures on production safety. For the construction team members participating in the second phase of rural power grid transformation and installation, technical personnel from the Production Technology Department and the Power Supply and Consumption Management Department will provide pre-job safety knowledge training. Mid-level departments such as power supply business offices, substations, and dispatch rooms organize all employees to conduct safety studies on a monthly basis according to the system, discuss and analyze safety situations in production, firefighting, and public security, and exchange safety work experiences.

The heads of each department should arrange safety work and production management work together at the staff meeting held.

2. Improve production safety management institutions and production safety systems at all levels, and implement safety work rules and regulations

1. Improve production safety management institutions at all levels

Based on the personnel adjustments and changes at the beginning of the year and the needs of production management work, the company promptly adjusted and enriched the company's production safety leading group, safety supervision agency, safety officers and production safety management responsibility network. The company manager is in charge of comprehensive safety production work, and the deputy manager is responsible Safety work of various departments in charge. Mid-level production departments such as power supply business offices, substations, and power installation service companies have correspondingly established safety production management teams. The main person in charge of the department serves as the safety management team leader, and the deputy person in charge or team leader serves as the safety officer. The company appoints 18 safety officers and the department appoints 45 safety officers.

2. Conscientiously improve and implement the job responsibility system for production safety

At the beginning of the year, the company revised and improved the safety responsibility system for production, fire protection, and comprehensive social management, which is in line with the company’s job economy. The accountability system is assigned to middle-level departments for implementation. The company manager and the deputy manager, the deputy manager and the head of the middle-level department, and the head of the middle-level department and the employee signed the "Safety Production Responsibility Certificate", "Fire Safety Responsibility Certificate", and "Comprehensive Social Management Responsibility Certificate" respectively. Responsibilities for safety work are assigned to middle-level departments, grassroots teams and individuals. Production departments such as power supply business offices and substations improved the department's safety production position responsibility system in the first half of the year, clarifying the safety responsibilities of the station (station) director, deputy station (station) director, squad leader, and employees.

3. Strictly implement the rules and regulations of production safety.

The company is willing to invest in production safety and education. In the first half of the year, *** invested RMB x million to improve the safe production environment, equip employees with safety equipment, and increase and maintain hardware facilities such as fire-fighting equipment.

The company strictly pays attention to the safety work of substations, Jishan drainage stations, rural power grid construction and power grid operation management and maintenance, and strictly implements the "two votes" and "three systems". In view of the lax implementation of "work tickets" by a small number of construction workers, we focused on rectifying the implementation of "work tickets" to ensure the standardized implementation of "work tickets" and compliance with on-site work safety rules and regulations, project installation, management and maintenance The work technical standards have met the requirements of the regulations, and violations have been eliminated, so that the pass rate of the "second vote" has been continuously improved, reaching 100%. The awareness of self-protection has been improved. During power outages, repeated power tests and three-phase short-circuit grounding wires can be carefully carried out on site. Safety is guaranteed, which promotes the improvement of the quality of rural power grid reconstruction construction and power grid maintenance projects.

3. Efforts to carry out safety production inspections and hidden danger handling

The company and various middle-level departments have strengthened the supervision and inspection of safety production and the handling of hidden dangers. xx Company conducted three inspections on the safety of power grid facilities and production management in the first half of the year: once in late June, once in late October, and once in early October. Conduct a comprehensive inspection of the safety learning of middle-level departments, the implementation of safety work rules and regulations, and the specific work of safety production, as well as the operating safety status of county power grid equipment and lines, and promptly feed back the problems found during the inspection to the inspected department, and Supervise and implement rectification. Production departments such as power supply offices and substations have also carried out monthly and daily safety inspections, and carefully recorded and dealt with problems discovered during inspections. Summary of the work of the electric power company in the first half of 2021

In the past six months, all the cadres and employees of the customer service sub-center, with the strong support of the superior departments and the correct leadership of the company’s party committee, have continued to work on the new management model. Adjust and adapt to the new marketing situation, closely focus on the company's annual goals, take "you use electricity with my heart" and "comprehensively improve residents' electricity consumption activities" as the main lines, continuously strengthen the training of the quality of the service team, actively improve the service level, and provide the majority of Providing customers with "high-quality, fast, convenient and sincere" services has established a good corporate image. The following is the work report for the first half of 2021:

1. Completion of the half-year indicators for 2021

Electricity sales: completed_10,000 kWh, a year-on-year increase of_10,000 kWh , an increase of _%.

The average price of electricity sales: completed_yuan/thousand kilowatt-hours, a year-on-year increase of_yuan/thousand kilowatt-hours.

Electricity bill recovery rate: _%.

Comprehensive line loss rate: _%.

Quality service: high-quality service promise fulfillment rate _%, promised service fulfillment rate and time-limited response rate for complaints and reports _%, customer satisfaction index: _%.

"95598" remote work service station: As of May 31, *** the number of work orders accepted by the "95598" remote work service station has increased by _ compared with the number of x in 20xx, including: business consultation 199 Starting from _, information inquiry started from _, fault repair report from _ starting, customer complaint from 0, report from 3, comprehensive business started from _, work order completion rate was _%. We have truly achieved that everything has a response and everything is implemented.

Industry expansion application and installation: Strict installation application procedures, no illegal adjustment of electricity prices, or unauthorized installation and connection of electricity for users. From January to May, new high-voltage installations were accepted and delivered to _ households, with a total capacity of _KVA. Among them, _ users of KVA and above are accepted, and the total capacity is _ KVA; _ new low-voltage installation users are added. The on-schedule response rate of the power supply plan is _%, the on-schedule power delivery rate is _%, and the user return visit rate for installation is _%.

The progress of the main work in the second half of the year

(1) Strengthen party building work and pay attention to ideological education

Take the in-depth implementation of the "Standardized Management Year Activities" as the leader , with the strengthening of "red-collar projects" as the main line, the focus on carrying out pioneering and excellence activities, strengthening mechanism construction, paying close attention to basic management, and ensuring that all work is carried out in an orderly manner. Branch center group meetings are organized and held regularly every month. We studied and implemented the spirit of the company's party committee's 20xx work conference and the spirit of the county company's fifth employee congress and work conference, safety production work conference, and marketing conference work conference. Launched the initiative to strive for excellence, formulated an activity plan, and carried out "public commitment" activities, etc. The second is to carry out party and league themed practical activities and earnestly carry out red pioneer project activities. The party branch work plan and study plan for 20xx were formulated; the party branch insisted on holding a branch construction center group meeting every month, organized all party members to sign the "Responsibility Letter for Party Style and Clean Government Construction", and all members signed the "Responsibility Letter for Work Style Construction". The activities of striving for excellence and creating civilized units were launched. At the county's publicity, ideological and cultural work and spiritual civilization construction summary and commendation meeting, center member Engineering Geng was awarded the title of "Top Ten Individuals" in the county's journalism work. At the beginning of June, party members were organized to carry out the intra-party theme practice activity of "Raise the red flag, strive for the vanguard, I add luster to the party flag". "Specific implementation details were formulated in accordance with the requirements of the activity, and the "demonstration post", "responsibility area" and "commando team" were implemented people, clarify the content of the activities and responsibility objectives. During this period, each party member voluntarily carried out the "Four Ones" activities: a line equipment inspection, a fault repair, a convenience service, and a load measurement. The third is to comprehensively carry out the "Standardized Management Year Activities", learn from the spirit of the company's Standardized Management Year work conference, and formulate an activity plan based on the actual situation of the unit, pay close attention to the construction of the party's style and clean government, strengthen the education of the party's style and clean government, and make the activities not form, and carry out various tasks in a solid manner.

(2) Focus on safety management and implement responsibilities in place

First, focus on safety production management, carry out safety activity day activities in a down-to-earth manner, strengthen the implementation of safety rules and regulations, and further standardize Two-vote and work order management, clear ideas to strengthen learning, and standardized management of safety work. According to the company's "I want safety, happiness and safety" safety year activity, all employees of the center were organized to learn and understand, formulate an implementation plan, deploy safety work tasks for the whole year, and formulate plans for safety production work on a monthly basis. Safety activity days were carried out monthly. From January to May, safety activities were organized _ times, safety regulations were learned _ times, and two votes were taken 4 times. During the study, we discussed and exchanged experiences with each other to achieve the goal of promoting management through learning. All employees were organized to study the "Notice on Carrying out the Safety Team's Theme Practical Activities of "Thousands of Family Members Watching Electricity"" and formulated the "Safety Team Work Plan". We held a family symposium and standardized management annual promotion meeting on "Family Supporting Safety", and achieved good results in improving employees' safety awareness. The team participated in the safety knowledge competition organized by the county company, and won the second prize in the "Safety Knowledge Speech and Safety Competition" group, and Chen Fan won the first place in the personal speech competition.

The second is to ensure that the activities are effective, refine the activity plan and specific measures, clarify the activity content and key measures to the team, and implement them to individuals, forming a layer-by-level implementation, ensuring that the activities are effective, further strengthening the safety responsibility system, Establish a safety leadership group, use the group members as a fortress, and drive employees' safety awareness to change from "I want safety" to "I want safety." At the beginning of the year, the director of the branch center signed a safety production responsibility certificate with the squad leader and class members, and a mutual insurance agreement was signed between the class members to clarify the responsibilities of each employee in safety production. Comprehensively carry out the evaluation of the performance of safety responsibilities of the heads of grassroots units and team leaders to promote the safe performance of their duties. The third is to pay close attention to safety inspection work. From January to May, *** violations were investigated and punished _ times and economic penalties were _ yuan, which effectively curbed on-site violations. By strengthening safety production measures, the level of safety controllability, controllability and under-control has been improved. The fourth is to carry out the spring safety inspection. During the spring safety inspection, the branch center self-identified _ hidden safety hazards. For the identified safety hazards, the leaders of the branch center attach great importance to the rectification of safety hazards, supervise them personally, organize relevant personnel in a timely manner, implement rectification work measures, break down the problems to teams, implement them to the people, and set a completion time. The fifth is to strengthen equipment management and improve power supply quality. The branch center signs a responsibility letter for line and equipment maintenance with the maintenance team, implements the scope of work, clarifies responsibilities, breaks down production indicators to teams and individuals, pays close attention to line equipment inspections, and timely grasps line operating conditions. By May ***, we will carry out about _ low-voltage normal inspections, _ special inspections, and night inspections; we will increase the intensity of cleaning up offline tree obstacles, and organize maintenance classes and emergency repair classes in May to conduct inspections of areas under our jurisdiction. _, Sheng_, Sheng_, KV and 380/220V high and low voltage lines in the power supply area carried out a massive clearing activity of tree barriers under the road. _ More tree barriers were cleared to improve the line operation level and prepare for the welcoming The safe and stable operation of the Fengduxia line has laid a solid foundation. Sixth, actively complete the construction of power grid application reserve projects. After careful on-site survey, the center declared _ power grid reserve projects.

(3) Strengthen marketing management and improve service quality and efficiency

First, focus on electricity marketing, standardize rural electricity management, vigorously promote electricity bill deductions for green card villages, and increase Prevent risks from large electricity bills and ensure that electricity bills are settled on time with a rate of _%. The second is to strengthen line loss management by taking four measures: household meter reading, meter inspection, line inspection, and meter rotation. Taking the cleanup of high-loss station areas as the starting point, the high-loss station areas are dissected and daily inspections are increased. We have worked hard to formulate a monthly electricity inspection plan. Through tracking household meter readings, meter inspections, and line inspections in all stations under the jurisdiction of 5 station administrators, we have discovered problems in station management and planned error correction_ (Safety hazard_, intentional metering, meter code discrepancy, meter reading not in place_, serial registration, electricity price implementation is not in place, rural drainage_, electricity theft_, breach of contract) Telephone _ starts, account cancellation starts _, registered account does not start _). This has further consolidated the line loss foundation of our center and made the indicators controllable.

(4) Strengthen quality service management and improve service levels

First, strengthen the standardization of business windows, standardize employee window service behaviors, and create a good business window environment. The environmental sanitation areas of business windows have been divided, and the assessment of labor discipline, dress and service attitude of window personnel has been strengthened. Ensure that customers come happy and leave satisfied. The second is to strengthen the construction of business ethics, constantly update service concepts, improve work style, humbly accept social supervision, carry out the "3, 15" series of activities, go deep into users, listen to opinions, adopt suggestions, and issue _ copies of solicitation letters. The third is to strengthen the "four-level customer service system construction", implement power supply service responsibilities, and better serve electricity customers. The branch center signed the "Zero Complaints" Unit Responsibility Letter for Power Supply Services with employees based on their respective job responsibilities; established Service telephone publicity system. In each power supply station area with large traffic and in a conspicuous location, one or two "Power Supply Service Information Publicity Boards" will be set up to publicize the customer power supply service and supervision telephone numbers of account managers, power supply business offices, and county companies to facilitate customer contact and communication.

Establish an account manager contact mechanism, and set up account managers according to power supply areas and special substations, that is: the station area administrator is all the account managers of the station area, and the special substation administrator is the account manager of the user; unified design and printing of "Customer Manager" "Power Supply Service Business Card", organize employees to go to villages and households to promptly distribute all "Account Manager Power Supply Service Business Card" to every electricity customer, so as to fully smooth communication channels between suppliers and consumers. The fourth is to strengthen the management of power outage information release, and promptly notify users at all levels of power outage information through the SMS platform (county party committee leaders, company leaders, party and government, village secretaries, and employees of various units); streamline the work process for power outage information release, and gain user Praise improves the reputation of society.

(5) Difficulties and suggestions at work

Existing difficulties: First, in terms of safety, some employees still cannot adapt to the new situation, new tasks, and new requirements of safe production. Some comrades do not have a strong sense of safety, and habitual violations occur from time to time. Second, petitions and complaints from the masses occur frequently due to voltage quality problems. Third, some collectors are not aware enough of the implementation of socialized electricity bill collection and are resistant to it. Fourth, the live lines under the urban power grid are still very weak, and emergency repair materials cannot keep up, putting the emergency repair work in trouble. Fifth, the time required for compensation for electrical appliance damage is too long, causing customer complaints, which affects the work efficiency of the unit.

Suggestions: First, increase the allocation of supplies and materials to ensure smooth progress of emergency repairs. Second, after on-site verification proves that the power supply company is responsible for the burnout of electrical appliances, the relevant procedures need to be completed, and the designated maintenance point must be arranged for repair according to the actual situation to shorten the time limit for compensation.

Half a year has passed. The purpose of summarizing the work of the first half of the year is to do better and more solid work in the second half of the year. Although the customer branch center has achieved certain results in the work of the first half of the year, there are still some problems. There are many difficulties and problems. All employees of the customer branch center will use their strengths and avoid weaknesses and overcome difficulties in the second half of the year, and are confident that they can fully complete the company's annual goals and tasks. Summary of the work of the electric power company in the first half of 2021 III

In the first half of 2021, the __ power supply company, under the correct leadership of the __ municipal party committee and the municipal government, conscientiously implemented the "Regulations" and the "__ Provincial Government Information Disclosure Regulations" ", "__ Provincial Government Information Disclosure Regulations", actively carry out government information disclosure work, and have achieved some results. The government information disclosure work of xx Power Supply Company in the first half of 2021 is summarized as follows:

1. Government Information Disclosure Leadership System and work system construction

In order to further improve our company's government affairs disclosure work and comprehensively promote the service disclosure system, according to the spirit of relevant documents of the __ Municipal Affairs Disclosure Leading Group Office, a special organization has been established to The company's general manager __ and party committee secretary __ are the leaders of the government affairs disclosure work leading group. The members of the group include the office, the Supervision Department (Discipline Inspection Commission Office), the Marketing Department, the Power Dispatching Control Center and each power supply branch. The leading group office is located in the Ministry of Supervision (Discipline Inspection Commission Office) and is responsible for the organization, coordination, comprehensive guidance and daily work of the company's government affairs disclosure. At the same time, the work responsibilities of each relevant department were clarified.

2. Actively respond to social concerns

Maintain close contact with the municipal government’s People’s Heart Network, proactively accept customer complaints from People’s Heart Network, and actively solve existing problems. In the first half of 2021*** X number of customer complaints from Minxin.com were accepted and all were handled. The timely processing rate and customer satisfaction rate reached 100%; a customer supervision network was established throughout the city, social supervisors for work style construction were hired, and work style construction and social supervisors were regularly held at different levels and in various forms. We held symposiums with wind supervisors and customer representatives to extensively listen to opinions and suggestions from all walks of life; actively carried out door-to-door services, strengthened communication with customers, and carried out "Ten, Hundred, Thousand" visit activities to actively solicit opinions and suggestions from customers; strengthen Communicate with the government, regularly report the power load situation and the company's work style construction work to the municipal party committee and the city government; actively invite leaders of the municipal work style office to visit the business window and guide the work style work. With the continuous improvement of the supervision mechanism, the company's comprehensive strength has been further improved, thereby promoting the healthy and sustainable development of the local economy.

3. The construction of government affairs disclosure channels

__The power supply company announced the information on the wall of each power supply business hall in the city, district, county, township and town in accordance with the requirements of the provincial company. "Measures for the supervision of power supply", "Industrial Expansion Application and Installation Process", "__ Provincial Power Grid Sales Price List", "Charging Standards for New Residential Project Construction", "Ten Inaccuracies in Employee Service", and "Ten Commitments of Power Supply Service".

The above content is also announced in the promotional materials on the information racks of the power supply business halls in cities, districts, counties, townships and towns. In addition, the 95598 service guide, fault repair guide, payment guide, and electricity handling instructions are also announced. , knowledge on electricity use and other contents. Post the power supervision complaint reporting hotline 12398 and the power supply service hotline 95598 at prominent locations on the wall, and consciously accept the supervision of electricity customers.

__In order to do a good job in ensuring the city's people's power supply, ensure that the city's people understand the power outage dynamics in real time, prepare for power outages in advance, and avoid inconvenience caused by power outages to the production and life of power customers, through the following Carry out power outage information announcement work in the following ways:

1. When power supply facilities need to be powered off due to planned maintenance, the power outage area, lines, power outage time and power restoration time will be broadcast 7 days in advance through the __ Evening News and radio stations. method of announcement.

2. When the power supply facilities need to be powered off due to temporary maintenance, the power outage area, lines, power outage time and power restoration time will be announced 24 hours in advance through the __ Evening News and the rolling broadcast of the radio station.

The company’s marketing department is responsible for organizing relevant units to sort out the list of important customers that need to be focused on during the power grid operation risk warning period, notify customers of warning information in advance, guide customers to strengthen the operation inspection of major electrical equipment, and assist customers in formulating Develop practical emergency plans and implement emergency measures to deal with emergencies.

The company actively participates in the "__ Hotline" live broadcast program. The company's main leaders personally visit the radio live broadcast room, conduct extensive exchanges with citizens and customers, carefully answer and solve customer inquiries and problems, and win the trust of the majority of customers. wide acclaim. At the same time, the company uses television, radio, newspapers and other media to actively promote the company's service concept of "you use electricity, I pay attention" and new policies and new measures for high-quality services.

4. The implementation of the "5.15 Government Affairs Disclosure Day"

On May 15, __ Power Supply Company held the 2021 "5.15 Government Affairs Disclosure Day" event. In this government affairs disclosure activity, the company focuses on improving the quality of system services and promoting government affairs disclosure, effectively enhances the awareness of proactive disclosure of government information to the people, and protects the people's right to know, participate, and supervise, in order to build a harmonious society and promote __ Contribute to the sound and rapid development of the city's economy. __The leaders of the power supply company attach great importance to this work. The company's deputy general manager__ led the heads and staff of the marketing department, market and key customer service room, power operation room and other relevant departments to carry out publicity activities in front of the power supply company.

During the event, our company disclosed to the whole society the current status of the company, quality services, safe electricity use, electricity prices, etc. through promotional display boards, sending leaflets, and brochures. The company's deputy general manager __ had close communication with citizens and listened to the opinions and suggestions of the majority of power customers on the company's service work. Customer service staff conscientiously answer and resolve user inquiries and complaints, publicize the company's new policies on quality services and new measures of national energy conservation policies, and handle electricity and consultation services on-site.

In this activity, more than 300 leaflets were distributed to citizens including fault repair guides, electricity price policies, electricity handling instructions, electricity usage tips, "95598" power customer service hotline guide and fault repair procedures. On-site answers to 26 consultations on power usage policies raised by the masses have enabled customers to gain a deeper understanding of the social responsibilities, service concepts, service content and service methods of power supply companies, making the company's publicity campaign for government affairs disclosures have achieved good results.

Through the implementation of this activity, we not only demonstrated the service style of power supply employees, but also expanded government affairs disclosure channels, laying the foundation for achieving effective results in government affairs disclosure and high-quality service work.

The company's five power supply branches are also responding to the call of the county (city) and district and carrying out publicity activities in the region.

5. Existing problems

Under the correct leadership of the __ Municipal Party Committee and Municipal Government, our company has made some achievements in government affairs disclosure work, but we are also clearly aware of the There are still some shortcomings: the service level still cannot fully meet the expectations of all sectors of society.

Although the services we provide have been effectively improved in terms of convenience, speed, efficiency, and friendliness, with the development of society, electricity customers have increasingly higher requirements for the service levels and service methods of power supply companies. Our services The depth and breadth of content cannot yet fully meet customer requirements, and personalized and differentiated services need to be strengthened.

6. Main work plans for the second half of 2021

Continue to expand the channels for government affairs disclosure, strengthen the effectiveness and timeliness of information disclosure, and promote the "four entrances" activities (entering schools, entering Communities, enterprises, and governments), strengthen rural electricity safety publicity activities, promote customer connection cards to enter thousands of households, promote multiple payment methods, promote electricity knowledge publicity, guide customers to correctly understand electric power companies, and increase publicity efforts , strengthen publicity from multiple aspects such as public welfare, social responsibility, and services, thereby improving quality service levels.

Faced with the new situation, we are confident that we will do better in the government affairs disclosure work in the future, actively fulfill our social responsibilities, serve local economic development, and escort the economic development of __ City.